AT&T 1080 - Manual

28 Intercom operation Intercom Answer an intercom call When you receive an intercom call, you will hear a repeating double-ring pattern and your screen will display INTERCOM FROM with the extension number of the caller. Answer the intercom call by lifting the handset, or by pressing [INTERCOM] , [ S...

29 Intercom operation Voice page Page a specific extension (single-phone page) Sends your voice to the speaker of the destination phone. The person you’ve called may be able to respond just by talking. See AUTO MUTE on page 35 of the installation guide. 1. Press [INTERCOM] . 2. Press [ENTER] to sele...

30 Intercom operation Voice page Answer a single-phone page Auto-mute off When your extension receives a page, the phone beeps and the speakerphone is automatically activated. Answer the call simply by speaking. If you are on the headset, you can answer the page by pressing [HEADSET] and speaking th...

31 Intercom operation Voice page Page all (system-wide page) Sends your voice to the speakers of all phones in the system. 1. Press [INTERCOM] then [ ] to show PAGE ALL . 2. Press [ENTER] . The screen will display PAGE ALL . Once the page is automatically answered, speak and your voice will be heard...

32 Intercom operation Voice page Answer a system-wide page NOTE: Only one extension can answer a system- wide page. When you receive a system-wide page, your phone beeps and the screen shows PAGE ALL FROM XX , with XX being the originating extension number. 1. Press [ENTER] to answer the page. The s...

34 One-touch setup and operation One-touch overview This telephone has 32 one-touch locations (speed dial locations) where you can store phone numbers you wish to dial using fewer keys than usual. You can store up to 24 digits in each location. The steps used to dial numbers stored in one-touch loca...

35 One-touch setup and operation One touch Assign the buttons on the right side of the phone, the one-touch keys, as intercom or outside call shortcut keys, and enter and view the outside phone numbers. PREFERENCE Assign the one-touch keys as intercom or outside-call shortcut keys. 1. Press [ENTER] ...

37 One-touch setup and operation One-touch storage continued from previous page 6. Press the desired one-touch key to store the telephone number in the normal location. -OR- Press [LOWER] , then the desired one-touch key to store the telephone number in the lower location. NOTES: • If the desired on...

38 One-touch setup and operation To dial a one-touch number This phone comes with one-touch preference preset to INTERCOM . NOTE : To change the one-touch preference, see PREFERENCE on page 35. If one-touch preference is set to INTERCOM: 1. Lift the handset. -OR- Press [ SPEAKER] . -OR- Press [HEADS...

39 One-touch setup and operation To view or delete a one-touch number To view a one-touch number 1. Press [ENTER] . 2. Press [ ] or [ ] until you see ONE TOUCH . Press [ENTER] . 3. Press [ ] or [ ] until you see VIEW . Press [ENTER] . 4. Press the desired one-touch key to view the telephone number s...

40 One-touch setup and operation To modify a one-touch number 1. When a one-touch telephone number is displayed, press [ ] or [ ] to highlight MODIFY . 2. Press [ENTER] . 3. Press the dialpad keys to enter up to 24 digits. • You can include a pause while modifying a dialing sequence which requires o...

42 Directory Directory overview This 1080 telephone can store up to 200 names and phone numbers in the directory. Names can have up to 16 characters and numbers can have 24 digits. Because directory entries are stored in alphabetical order, you may wish to enter names with the last name first. To en...

43 Directory Store a name and number in the directory 1. Press [DIR] to begin working with the directory. 2. Press [ ] until the screen includes ADD ENTRY . 3. Press [ENTER] . The screen includes ENTER NAME . 4. Use the dial pad keys and the chart below to enter the letters, digits or symbols you wi...

46 Directory Review directory entries 1. Press [DIR] and then [ENTER] to begin working with the directory entries. 2. Press [ ] or [ ] to scroll through the directory entries. -OR- Press the dial pad key for the first character of the entry you wish to review until the character you are looking for ...

47 Directory Edit a directory entry When any directory entry is displayed, to edit the entry: 1. Press [ENTER] . 2. Press [ ] or [ ] to scroll to MODIFY . Press [ENTER] to edit the name. 3. Press [ ] to move the cursor to the left or [ ] to move the cursor to the right. Press [REMOVE] to erase chara...

49 Directory Remove all entries from the directory 1. Press [DIR] to begin working with the directory. 2. Press [ENTER] to select VIEW ENTRIES . 3. Press [ ] or [ ] until the screen shows END OF LIST . 4. Press [REMOVE] . The screen display include REMOVE ALL? 5. Press [REMOVE] again within three se...

50 Caller ID operation Caller ID operation About caller ID This telephone has a Caller ID feature that works with caller identification service provided by your local telephone company. There is a fee for this service, and it may not be available in all areas. This telephone can provide information ...

51 Caller ID operation Caller ID operation How caller ID works If you subscribe to caller ID service provided by your local telephone company, information about each caller will be displayed between the first and second ring. The time and date of the call, the caller’s name and phone number are incl...

52 Caller ID operation Caller ID operation Calls received on two or more lines simultaneously Your screen can display the caller ID information for only one call at a time, but you can switch between the information for two or more ringing lines by pressing [ ] or [ ] . For example, if Line 3 of the...

53 Caller ID operation Caller ID operation Call history Information about the last 200 incoming calls is stored in the call history. The most recent call will have the highest entry number. (For example, if two calls have been received, the call with the entry number 002 in the call history is the m...

54 Caller ID operation Reviewing the call history and returning calls To review the call history 1. Press [CALL HISTORY] . The screen displays CALL HISTORY and the number of total calls and new calls in the call history. -OR- Press [ ] or [ ] when the telephone is idle to show the most recent caller...

55 Caller ID operation To delete an entry or all entries Changing the format of the caller ID number You may need to add or remove the area code or a "1" at the beginning of the number.1. Follow the directions in steps 1 and 2 of To return a call (page 54). Press [ENTER] . 2. Press [ ] or [ ...

57 Caller ID operation Call waiting and message waiting CID with call waiting If you subscribe to caller ID with call waiting service and you receive a call waiting call, not only will you hear the normal call waiting tone, but (CALL WAITING) will be displayed in the top line of the screen. The call...

59 Auto attendant operation About the auto attendant and message recording If you want one or more of your 1080 telephones to automatically answer incoming calls for your system, to announce the directory, and to allow your callers to record central system messages, you need to customize AUTO ATT SE...

60 Auto attendant operation About auto attendant operation The auto attendant feature only works with a multi-phone system. If this phone is the only telephone in your system, DO NOT select auto attendant for this phone. A 1080 telephone assigned as an auto attendant will automatically pick up and r...

61 Auto attendant operation Using multiple auto attendants You may wish to set one or more additional phones to act as auto attendant(s) when the primary auto attendant is turned off or busy. An auto attendant is busy when someone at that extension is: • programming the phone, or• accessing messages...

62 Auto attendant operation Auto attendant sequence for callers When you set this phone to be an auto attendant, it automatically picks up a ringing line after the pickup delay time you programmed (see AUTO ATT DELAY section on page 49 of the installation guide), and plays the appropriate auto atten...

63 Incoming call Caller dials [9] AA records central message AA plays DIR OGM Caller dials [0] AA answers and plays outgoing announcement Caller dials extension number AA plays “Calling that ...” and calls extension, which rings Normal call Yes Person answers call? No Extension = 1080 or 1070 or 104...

64 Answering system operation Answering system operation Incoming messages If this 1080 telephone is not set up as an auto attendant, it will store only private messages. If this 1080 phone is an auto attendant, it can store three kinds of messages in three separate lists:• Private messages (includi...

65 Answering system operation DTAD setup See DTAD setup in Feature Setup on pages 57- 62 in the installation guide to set up the DTAD function. To turn the private message answering system on or off The answering function of this phone is programmable. See ANSWER STATUS on page 57 of the installatio...

70 Answering system operation DTAD features Setup the answering system in DTAD FEATURE menu. The DTAD FEATURE menu allows you to: • Play or remove incoming private messages, and record your outgoing announcement for your private mailbox.• Play or remove central messages.• Record a 2-way conversation...

71 Answering system operation Private outgoing announcement The private outgoing announcement is played to callers who do not go through the auto attendant. If the 1080 is not an auto attendant, or if a call comes in on its private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY (pag...

73 Answering system operation Private message playback To playback private messages 1. Press [DTAD] . 2. Press [ ] or [ ] until you see PRIVATE MSGS . Press [ENTER] . To playback new messages: a. Press [ ] or [ ] until you see PLAY NEW MSGS . The screen will display the total number of new messages....

75 Answering system operation To record and play memos Memos are messages you record yourself. They are saved, played back and deleted exactly like private incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone system. The ans...

76 Answering system operation To record and play two-way conversations During an outside call, you can record the conversation as a private message in the answering system memory. It is saved, played back and deleted exactly like private incoming messages. To record a two-way conversation 1. While y...

77 Answering system operation Remote access A three-digit security code is required to access your answering system from any touch-tone telephone on a different telephone line (away from your home). This code is pre-set at 111; see REMOTE CODE (page 59 of the installation guide) to change it. 1. Dia...

79 Answering system operation Central message playback About central messages If the 1080 telephone is an auto attendant, callers can leave central messages by pressing [9] . Each central message can be up to one minute. NOTE: The telephone will play back the preset outgoing message " Hello. Ple...

80 Answering system operation Central message playback Information about messages• When playback begins, you will hear the total number of new or all messages. • Before each message, you will hear the day and time it was received. The message number currently playing will be displayed on the screen....

81 Answering system operation SYS EXT mailbox About system extension mailboxes If a 1080 telephone is an auto attendant, it can be a system extension (SYS EXT), mailbox for 1070 and 1040 telephones in the system. When the 1080 phone is a SYS EXT mailbox, it can answer calls transferred by the auto a...

83 Appendix A Glossary Auto Attendant: A 1080 telephone in your multi-telephone system is assigned to pick up a ringing line automatically after a selected number of rings. The Auto Attendant plays the selected auto attendant message and redirects the call if the caller enters an extension number. Y...

84 Appendix A Glossary continued from previous page Home area code: This is the area code for your telephone number. Users simply dial the seven digits of a telephone number to make a call within their own area code and 11 digits outside of their area code. If this applies to you, you should enter y...

85 Appendix A Glossary Private message: Messages that did not come through the auto attendant. If the 1080 is not an auto attendant, or if it has a private line, or if the ANSWER DELAY is shorter than the AUTO ATT DELAY , and if DTAD SETUP ANSWER STATUS is on, callers will leave private messages. Sy...

87 Appendix B Time/date continued from previous page • Setting the clock in this menu will also set the time for the answering system. Before playing each message, the answering system announces the day and time the message was received (page 73). Before using the answering system, use this menu to ...

88 Appendix C Centrex operation Set ring delay duration This feature allows other system telephones’ calls to ring at the console phone. After a specified ring delay, the calls will ring at the console phone. (See CSL DELAY RING on page 75 of the installation guide.) Answer a delayed ring The consol...

90 Appendix D General product care To keep your phone working well and looking good, follow these guidelines: • Avoid putting it near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps). • DO NOT expose it to direct sunlight or moisture. • Avoid d...

91 Appendix E Important product information This symbol is to alert you to important operating or servicing instruc- tions that may appear in this user’s manual. Always follow basic safety pre-cautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information ...

92 Appendix E Important product information Especially about corded telephones • Electrical power: The telephone base must be connected to a working electrical outlet. The electrical outlet should not be controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unpl...

93 Appendix F FCC and ACTA information If this equipment was approved for connection to the telephone network prior to July 23, 2001, it complies with Part 68 of the Federal Communications Commission (FCC) rules. If the equipment was approved after that date, it complies with the Part 68 rules and w...

94 Appendix F FCC and ACTA information 4. Rights of the telephone company If this equipment is causing harm to the telephone network, the telephone com-pany may temporarily discontinue your telephone service. The telephone com-pany is required to notify you before interrupting service. If advance no...

95 Appendix G Part 15 of FCC rules Some telephone equipment generates, uses, and can radiate radio-frequency energy and, if not installed and used properly, may cause interference to radio and television reception. This product has been tested and found to meet the standards for a class B digital de...

96 Appendix H Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America call 1 (800) 222-3111 or visit www.telephones.att.com ; In Canada, call 1 (866) 288-4268 ...

97 4. What is not covered by this limited warranty? This limited warranty does not cover: • PRODUCT that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water, or other liquid intrusion; or •...

98 6. What must you return with the PRODUCT to get warranty service? You must: a. Return the entire original package and contents including the PRODUCT to the service location along with a description of the malfunction or difficulty; and b. Include “valid proof of purchase” (sales receipt) identify...

99 Appendix I Technical specification Operating temperature 32°F — 122°F0°C — 50°C Power adapter input AC120V 60Hz Power adapter output DC12V 500mA Backup battery(purchased separately) Alkaline 9V, size 1604A Headset jack 2.5mm, 32 - 150ohm Wiring limitation No more than 600 feet REN 0.3B System sig...

100 Appendix J In case of difficulty If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com , or call 1 (800) 222-3111 . In Canada, dial 1 (866) 288-4268 . Have the serial number, found on the underside of your ...

101 There is no dial tone. • First, try all the suggestions of My telephone appears to be dead on page 100. • The telephone line cord might be malfunctioning. Try installing a new telephone line cord.• Disconnect the telephone base from the telephone jack and connect a different telephone. If there ...

102 Appendix J In case of difficulty I cannot transfer outside calls. • If you are on a conference call with another telephone in the same system (page 22), the call cannot be transferred.• If the destination telephone is on an outside call or intercom call with another system telephone, the call ca...

104 My calls fade out or cut in and out when I am using the telephone. • If you have a headset plugged into the telephone, try unplugging it and firmly plugging it in again.• Disconnect the telephone base from the modular jack and plug in another corded telephone. If calls are still not clear, the p...

106 Appendix J In case of difficulty • For private messages, make sure the answering system is on. ON is selected in ANSWER STATUS (page 57 of the installation guide).• If Toll Saver is activated, the number of rings changes to eleven seconds when there are new messages waiting (page 66).• If you su...

107 Appendix J In case of difficulty • If a caller reaches the maximum recording time you set for each message (page 60 of the installation guide), the system will disconnect and part of the message may be lost.• If the caller pauses for more than seven seconds, the system stops recording and discon...

109 • Make sure the day/night announcements are set up and recorded (pages 66-68 of the installation guide).• Make sure that the DAY and NIGHT times that you entered are appropriate. See DAY/NIGHT TIMES , page 50 of the installation guide. The auto attendant announcement is not correct. • Make sure ...

110 Index A AC fail, 4 Alert tones, 7 Answer delay time, 66 Answering calls, 9 Answer status, 65 Area code, 55 SYS EXT mailbox, 81 Assign console, 89 Auto attendant operation, 59-63 Auto attendant flow chart, 63 Auto-redial, 18 C Caller ID, 50 Call history, 53 Call privacy, 21 Call screening, 69Call...

Remote access wallet card The wallet card below lists the commands needed to control your answering system from any touch-tone telephone. Fold here. Cut along dotted line. Action Remote command Play all messages............................................. .......................... . 1* Play new me...