Smart VE220 - Manual

2 | C H A P T E R 1 – W E L C O M E About This Guide This guide explains how to install and configure your hub (or multiple hubs), how to secure network and conferencing settings and how to upgrade your SMART Hub VE220 to a SMART Hub SE240. This guide is intended for IT administrators and others exp...

3 | C H A P T E R 1 – W E L C O M E Computer Input Formats Computer Output Formats Firmware Features Your hub’s main firmware features include whiteboarding for writing and drawing with digital ink, and saving documents for later use. • VGA • SVGA • XGA • WXGA • SXGA • SXGA+ • MAC • SVGA • XGA • WXG...

4 | C H A P T E R 1 – W E L C O M E Standard Accessories SMART provides the following accessories with your hub. If you need to purchase replacements, contact your authorized SMART reseller . Power Supply SMART provides a 12V, 5.0A power supply and the cable you need to connect it to a power outlet ...

Chapter 2 Configuring Your Hub This chapter contains information on the following topics: • Orienting Your SMART Product on page 8 • Connecting Your Computer to a Hub on page 8 • Connecting Video Sources to Your Hub on page 10 • Configuring the Display Settings on page 11 • Configuring Your Network ...

8 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Orienting Your SMART Product When your SMART product uses its default orientation data, the touch point on the screen corresponds to the projected image, provided the projected image fills the entire interactive screen. However, the projected...

1 0 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Connecting Video Sources to Your Hub IMPORTANT This section applies to the SMART Hub SE240 only. You can connect up to two video sources to your SMART Hub SE240. Video sources include DVD players, VCRs and similar devices. After connecting ...

1 1 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Configuring the Display Settings You can configure your hub’s resolution and time-out settings to work with your SMART product’s display. To configure the display settings 1. Select System > Settings. The Settings dialog box appears. 2. ...

1 4 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B NOTE To fully utilize the SNMP features, download the SMART Hub’s Management Information Base (MIB) files from www.smarttech.com/SE240firmware for the SMART Hub SE240, or www.smarttech.com/VE220firmware for the SMART Hub VE220. SNMP managem...

1 5 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Configuring SMART Bridgit Software To configure SMART Bridgit software 1. Select System > Settings . The SMART Hub SE240 Settings dialog box appears. 2. Press Network and Conference , and then press the Conferencing tab. 3. Select the En...

1 6 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B To share your display Press Share Screen at the top of your screen. A blue border appears around your display. NOTE If you and another participant are in the same SMART Bridgit meeting, the meeting’s owner must approve your request before y...

1 7 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Leaving a SMART Bridgit Meeting You can leave a SMART Bridgit meeting at any time. To leave a SMART Bridgit meeting Select Settings > Leave Meeting . NOTE When prompted to disconnect the remaining participants, press Yes . The meeting en...

1 9 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Enabling and Using Room Control Settings through TELNET IMPORTANT This section applies to the SMART Hub SE240 only. Instead of connecting the SMART Hub SE240 to room control through the serial interface, you can connect through TELNET. To c...

2 0 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Power State Commands Input Selection Commands Command Description on Turns on the SMART Hub SE240. off Turns off the SMART Hub SE240 (only with a projector). get powerstate Requests the SMART Hub SE240 power state. Possible returned values ...

2 1 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Video and Audio Commands. Command Description set brightness {+ or -} Increases or decreases the brightness in increments. set brightness {0 – 100} Sets the brightness to an absolute value from 0 (off) to 100 (full brightness). get brightne...

2 2 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B System Information Commands Connecting to Computers and Video Sources IMPORTANT This section applies to the SMART Hub SE240 only. You can connect your hub to up to two computers and two video sources. After connecting your hub to a computer...

2 4 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Disabling Your System Hardware Features Disable your system hardware features if you want to disable your network port, secure your settings or prevent anyone from using the hub to connect to a corporate network. To disable your system hard...

2 5 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Configuration Files The central configuration file located in the SMART folder holds all of the information required to synchronize the hubs. Inside the SMART folder, create a text file and name it Hub_SE240_firmware.cfg for the SMART Hub S...

2 6 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Updating Your Hub’s Firmware To update your hub’s firmware Press your hub’s Update Now button. You can also schedule your hub to perform daily updates at specific times. Configuring SNTP Settings As with TFTP, you must set up an SNTP server...

2 7 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Configuration Settings and Files NOTE Some of these settings don’t apply to the SMART Hub SE240. They apply to the SMART Hub VE220 only. Key Value Description Language • English • Français • Italiano • Español • Deutsch Sets system to a spe...

3 1 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B Exporting and Importing Configuration If you have more than one hub, you can configure one unit, export the configuration settings to a USB storage device, and then import the configuration settings to the other units. NOTES • Procedures va...

3 2 | C H A P T E R 2 – C O N F I G U R I N G Y O U R H U B To import configuration settings from a USB storage device 1. Connect the USB storage device to your hub. 2. Select System > Settings. 3. Press Administration , and then ensure the Enable USB storage device support check box is selected....

Chapter 3 Using Your Hub This chapter contains information on the following topics: • Basic Tools on page 34 • System Help on page 35 • Starting Your Hub Session on page 35 • Whiteboarding on page 36 • Saving or E-Mailing a File on page 37 • Using Your SMART Product with Computer Inputs on page 38

3 4 | C H A P T E R 3 – U S I N G Y O U R H U B Basic Tools Sidebar For the SMART Hub SE240, the sidebar menu allows you to move between SMART Bridgit meetings, computer and video source sessions and Whiteboarding. See the Using Your SMART Hub VE220 Quick Reference (document 144102) if you have a SM...

3 5 | C H A P T E R 3 – U S I N G Y O U R H U B Volume Adjustment If your hub is connected to speakers, adjust the volume by pressing Volume . Adjust the volume by moving the slider up to increase the volume, or down to decrease the volume. NOTE You can also control volume adjustment through the vol...

3 6 | C H A P T E R 3 – U S I N G Y O U R H U B Whiteboarding Whiteboard allows you to capture notes and drawings in digital ink on your SMART product. Use Whiteboard for brainstorming, note-taking and other activities for which you want to use your SMART product’s digital ink tools without connecti...

3 7 | C H A P T E R 3 – U S I N G Y O U R H U B Saving or E-Mailing a File You can save your file on a USB storage device or e-mail it in one of the following formats: • Whiteboard file (.notebook) • JPEG archive (.zip) • Portable Document Format (.pdf) After saving a file on a USB storage device, y...

Chapter 4 Maintaining Your SMART Hub This chapter contains information on the following topics: • Enabling Your Hub’s Audio Feature on page 42 • Updating the SMART Hub SE240’s Firmware on page 43 • Upgrading to a SMART Hub SE240 on page 44

4 2 | C H A P T E R 4 – M A I N T A I N I N G Y O U R S M A R T H U B Enabling Your Hub’s Audio Feature If you want to access your hub’s audio feature, you need to remove your hub’s cover plate. IMPORTANT This section applies to the SMART Hub VE220 only. To remove the hub’s cover plate 1. Using a Ph...

4 4 | C H A P T E R 4 – M A I N T A I N I N G Y O U R S M A R T H U B 6. Select Administration > Firmware Update . The Settings dialog box appears. 7. Select the Bootloader check box, and then press OK . 8. Press Restart . NOTE The initial reset after updating the firmware can take several minute...

Appendix A Hardware Environmental Compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment Regulations (WEEE Directive) Waste Electrical and...

4 8 | A P P E N D I X A – H A R D W A R E E N V I R O N M E N T A L C O M P L I A N C E Packaging Many countries have regulations restricting the use of certain heavy metals in product packaging. The packaging used by SMART Technologies to ship products complies with applicable packaging laws. China...

Appendix B Customer Support Online Information and Support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. T...

5 0 | A P P E N D I X B – C U S T O M E R S U P P O R T Shipping and Repair Status Contact SMART’s Return of Merchandise Authorization (RMA) group, Option 4, +1.866.518.6791, for shipping damage, missing part and repair status issues. General Inquiries Warranty Product warranty is governed by the te...