Smart 800i5-SMP - Manual

Service W   W A R N I N G l There are no user-serviceable parts inside the pen tray. Only qualified personnel should disassemble the pen tray’s printed circuit boards, and this procedure must be done with proper electrostatic discharge (ESD) protection. C   C A U T I O N l Do not adjust any settings...

Environmental requirements Before you install your SMART Board 800i5 interactive whiteboard system, review the following environmental requirements. Environmentalrequirement Parameter Operating temperature l 41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m) l 41°F to 86°F (5°C to 30°C) fro...

Contents Important information i Safety warnings, cautions and important information i Environmental requirements vii Chapter 1: About your interactive whiteboard system 1 SMART Board 800i5 interactive whiteboard system features 2 Included accessories 4 Optional accessories 6 Chapter 2: Installing y...

Chapter 1: About your interactivewhiteboard system SMART Board 800i5 interactive whiteboard system features 2 SMART Board 800 series interactive whiteboard 2 SMART UF75 or SMART UF75w projector 3 Extended Control Panel (ECP) 4 Included accessories 4 Remote control 4 Pens 4 Eraser 5 VGA connection ki...

Other features of your interactive whiteboard include: l A modular pen tray that automatically detects when you pick up a pen tray pen or the eraser l Pen tray buttons that activate the pens’ colors and the on-screen keyboard, right-click, Orientation and Help functions l A durable hard-coated surfa...

l An alert broadcast feature that enables administrators to send notification messages to network-connected projector systems for immediate on-screen display l DLP Link™ technology that ensures compatibility with the emerging 3D content ecosystem l Protected cable routing through a cable cover that ...

Eraser The eraser resembles a rectangular chalkboard eraser. You can use a substitute object, as long as it has a similar shape, reflects infrared light and doesn’t scratch or mark the interactive whiteboard surface. VGA connection kit The VGA connection kit allows you to connect a laptop to your in...

If you are using a laptop that doesn’t have SMART Meeting Pro software installed, connect the laptop to the interactive whiteboard using your SMART GoWire cable. The SMART Meeting Pro iconappears in the notification area on your laptop once you connect the cable. CAT 5 USB extender The CAT 5 USB ext...

Chapter 2: Installing your interactivewhiteboard system Choosing a location 7 Choosing a height 8 Securing your interactive whiteboard system 9 Locking the pen tray to your interactive whiteboard 9 Securing the projector to the boom 9 Routing the cables 9 Installing SMART software 10 Consult the SMA...

best presentation alignment, mount your interactive whiteboard system in a location that’s central to your audience’s viewing direction. For mobile or adjustable installation options, contact your authorized SMART reseller. W   W A R N I N G l Refer to your interactive whiteboard system’s specificat...

Securing your interactive whiteboard system This section explains how to secure the different components of your interactive whiteboard system. Locking the pen tray to your interactive whiteboard To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 800 series interac...

I   I M P O R T A N T Do not connect the power cable to a power outlet until you have connected all the cables to the projector and ECP. Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features. Download S...

Chapter 3: Using your interactivewhiteboard system Using your projector 11 Using your remote control 11 Replacing the remote control battery 12 Using the remote control buttons 13 Adjusting projector settings 14 Focusing the image 21 Adjusting the image 22 Projector connection diagram 22 Using your ...

Setting Use Notes MPU Version Displays the projector microprocessorunit (MPU) firmware version in x.x.x.xformat. Network Version Displays the projector’s networkcommunications processor firmwareversion in x.x.x.x format. If you haven’t enabled the Network and VGA Out setting, this setting is unable ...

Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 880i5 and 885i5 interactive whiteboard system installation guide ( smarttech.com/kb/154546 ) or SMART Board 880i5-SMP or 885i5-SMP interactive whiteboard system installation guide ( s...

N   N O T E S l To connect your interactive whiteboard, see the SMART Board 880i5 and 885i5 interactive whiteboard system installation guide ( smarttech.com/kb/154546 ) or SMART Board 880i5- SMP or 885i5-SMP interactive whiteboard system installation guide ( smarttech.com/kb/170130 ). l To connect a...

N   N O T E Use an SBX8 series control cable (Part No. SB8-CTRL) to convert the 4-pin connector to a DB9 RS-232 connector for use with a third-party room control system. An SBX8 series control cable is included with SMART Board 800i5-SMP interactive whiteboard systems. Alternatively, you can purchas...

Using the SMART GoWire cable The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro software on computers where the application isn’t installed. N   N O T E S l A SMART GoWire cable is included with SMART Board 800i5-SMP interactive whiteboard systems. l The SMAR...

Chapter 4: Integrating other devices Video format compatibility 29 Native video format 29 Video format compatibility 30 SMART UF75 projector 30 SMART UF75w projector 31 HD and SD signal format compatibility 32 SMART UF75 projector 32 SMART UF75w projector 32 Video system signal compatibility 33 SMAR...

HD and SD signal format compatibility The following tables list the projectors’ high definition (HD) and standard definition (SD) format signal compatibility, which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector settings on page 14. SMART ...

Video system signal compatibility The following tables list the projectors’ video system signal compatibility, particularly for signals delivered over S-Video and Composite video connectors, which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting proje...

Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to connect to your interactive whiteboard system. N   N O T E S l Measure the distance between the projector and the peripheral device you want to connect. Make sure each cable is long enough, has ple...

Chapter 5: Maintaining your interactivewhiteboard system Maintaining your interactive whiteboard 37 Cleaning the projector 37 Focusing and adjusting the projector image 38 Replacing the projector lamp 39 Removing and replacing the projector lamp module 39 Resetting the lamp hours 43 This chapter inc...

l Before you clean the projector, press the Power button twice on the ECP or remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes. l Do not spray cleaners, solvents or compressed air directly on the projector. Do not use spray cleaners or solvents...

Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module. Removing and replacing the projector lamp module Eventually the lamp will dim and a message will appear reminding you to replace it. Make sure you have a replacement lamp module before p...

4. Activate the projector’s alert e-mails and lamp warnings if they’ve been deactivated (see E-mail alerts on page 68 and Control panel on page 62). Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu and reset the lamp hours. To prevent accident...

Chapter 6: Troubleshooting your interactivewhiteboard system Before you start 46 Locating status lights 46 Locating serial numbers 46 Determining you interactive whiteboard system’s status 48 Resolving interactive whiteboard issues 49 Resolving operation issues 49 Resolving connection issues 49 Reso...

This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website ( smarttech.com/support ) or contact your authorized SMART reseller ( smarttech.com/where ). Before you start Before you troublesh...

ProjectorPower light ProjectorService light ECP light Ready light Projectedimage Touch andpen control Status and relatedtroubleshooting Solid amber Flashing red N/A N/A None N/A There’s an issue with the projectorlamp. See The “Lamp Failure” message appears on page 52. Off Flashing red Solid amber O...

l Confirm that the ECP cable harness’s DB9M RS-232 connector is properly connected to the Control connector on the projector. l Confirm that the USB cable, which is located on the underside of the pen tray, is properly connected from the interactive whiteboard to the ECP. l Confirm that the USB cabl...

Resolving image issues To resolve common image issues, complete the following tasks: l Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector (see Video format compatibility on page 29). l Ensure the video source is properly connec...

Use the instructions in the included SMART Board 880i5 or 885i5 interactive whiteboard system installation guide ( smarttech.com/kb/154546 ) or SMART Board 880i5-SMP or 885i5-SMP interactive whiteboard system installation guide ( smarttech.com/kb/170130 ) to eliminate most image alignment issues. Th...

Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. g To resolve network communication issues 1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s connection panel. 2. Ensur...

Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 68). g To retrieve your password from the service me...

Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to transport your interactive whiteboard system. When required, repack it with all of the original packaging. This packaging was designed to provide opti...

Appendix A: Remotely managing your systemthrough a network interface Web page management 61 Accessing web page management 61 Home 62 Control panel 62 Control panel II 65 3D settings 65 USB Control settings 66 Network settings 66 E-mail alerts 68 Password settings 68 Simple Network Management Protoco...

N   N O T E You can view the projector’s IP address by accessing the projector’s Network Settings menu page (see Network settings on page 66). g To use the management web page 1. Start your Internet browser. 2. Type the IP address in the address line field, and then press ENTER. The SMART UF75 Proje...

Submenu setting Description High Speed Fan Adjusts the speed of the projector’s fan. Select High or Normal . N   N O T E Use the High setting when the projector’s temperature is high or thealtitude is above 6000' (1800 m). Projector Mode Adjusts the projection mode to Front , Ceiling , Rear or Rear ...

USB Control settings This menu allows you to associate a video source with a USB receptacle on the ECP. Submenu setting Description USB1 Source Enables touch for the selected video source ( VGA-1 , VGA-2 , HDMI or Disabled ) by associating the video source with the room computer USB receptacle (USB1...

N   N O T E S l The first time you enable the password settings, the default password value is four numbers, for example, 1234. l The maximum allowable password length is four numbers or letters. l If you forget the projector password, refer to Accessing the service menu on page 57 to set the projec...

N   N O T E On projectors with the RS-232 connector labeled Control 9v (rather than Control ), pin 1 functions as a +9V DC power source only for use with older model ECPs such as the ones shipped with SMART UF55 projectors. Serial interface settings The serial interface of the projector acts as a Da...

3. Configure your serial interface settings using the values from the table in the previous section, and then press ENTER. An “invalid cmd= ? for help” message appears, and the > character appears as a command prompt on the following line. N   N O T E If no message or an error message appears, yo...

I   I M P O R T A N T When entering commands, ensure there is a 10 millisecond delay between characters for reliable operation. N   N O T E S l Send a command only after the projector sends a command prompt. l Commands aren’t case sensitive. Type commands exactly as they appear in the left column of...

>set brightness-15 brightness=55 Video source specification values You can use the source input field described in Source selection controls on next page in a command to set an absolute value or adjustment value to a source other than the active source. You can do this while the selected source i...

N   N O T E Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such as French or Spanish, depending on television channel or media setup. Additional VGA source controls Your VGA source supports all the general source controls described in General source co...

N   N O T E Some of these commands are invalid with HDMI input and VGA video sources, and will return the response “invalidcmd=[command]”. These commands inform you of the current Composite video source settings. Command Response get saturation saturation=[current saturation setting] get tint tint=[...

Network controls These commands control your projector’s network status and settings. These settings are located in the OSD, and are available even when the projector is in Standby mode. You must locally set the network and VGA out commands to on for the network abilities to work. These commands inf...

System controls These commands enable you to switch system settings and access system information. These commands inform you of the current system settings. These commands are unavailable when the projector is in Standby mode. Command Response get autosignal autosignal=[current auto signal detection...

Appendix C: Remote control code definitions IR signal format: NEC1 Key Repeatformat Vendor code Key code Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power ( ) F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up ( ) F1 8B CA 40 BF Left ( ) F1 8B CA 42 BD Enter ( ) F1 8B CA 13 EC Right ( ) F1 8B CA 43 BC Down ...

Appendix D: Hardware environmentalcompliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipmentregulations (WEEE directive) Waste Electrical and ...

product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on the special shipping regulations. l 1.866.518.6791, Option 4 (U.S./Canada) l 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the ...

3 3.5 mm audio connectors 23 3D support 65 A accessories included 4 optional 6 alarms 65 aspect ratios 29-30, 32-33, 64 audio connections for 23 controlling volume of 25, 63, 79 muting 13, 79 resolving issues with 56 B batteries 12, 87 Blu-ray 35 C cameras 34 Chinese regulations 88 closed captioning...