Page 2 - Product registration
Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration . Keep the following information available in case you need to contact SMART Support. Serial numbers: Interactive flat panel(s) * Lync® appli...
Page 3 - Important information
i Important information I M P O R T A N T If you were directed to this guide from your room system’s quick start guide, proceed to Configuring your room system’s software on page 11. W A R N I N G l Failure to follow the installation instructions sent with your SMART product could result in personal...
Page 5 - Contents
iii Contents Important information i Chapter 1: Welcome 1 About your room system 1 About this guide 6 Other documentation and resources 7 Chapter 2: Installing your room system’s hardware 9 Chapter 3: Configuring your room system’s software 11 Before configuring your room system’s software 11 Turnin...
Page 7 - Chapter 1; Welcome; About your room system
Chapter 1 1 Chapter 1: Welcome About your room system 1 Features 2 Integration with Lync 2 Simple startup 2 Automatic sharing of video and audio 2 Collaboration 2 Presence detection 2 Components 3 SMART Board interactive flat panels 3 Lync appliance 4 Console 4 Camera 4 Microphones 4 Speakers 5 Vide...
Page 8 - Features
C H A P T E R 1 Welcome 2 Using the installed Lync Room System software, you can start a meeting and connect with other individuals or meeting rooms with a single tap on the console or the interactive flat panels. You can write or draw on the interactive flat panels using the whiteboard feature, con...
Page 9 - Components
C H A P T E R 1 Welcome 3 Components Your room system consists of the following major components: Part no. Description Small Medium Large SBID 8070i-G4 SMART Board 8070i-G4interactive flat panel SBID 8084i-G4 SMART Board 8084i-G4interactive flat panel SBID 8070i-G4(×2) SMART Board 8070i-G4interact...
Page 11 - Table microphone upgrade kit
C H A P T E R 1 Welcome 5 Speakers The speakers transmit audio from remote participants during a meeting. The room system’s audio-processing features eliminate echos and in-room audio feedback. The speakers are installed on either side of the interactive flat panels. Video connection harness for gue...
Page 12 - About this guide
C H A P T E R 1 Welcome 6 Comparing small, medium and large rooms The SMART Room System comes in three sizes: Small (SRS-LYNC-S) Medium (SRS-LYNC-M) Large (SRS-LYNC-L) The following table presents the key differences between the small, medium and large room sizes: Small room Medium room Large room I...
Page 13 - Other documentation and resources; Installation instructions
C H A P T E R 1 Welcome 7 This guide is intended for individuals who are responsible for installing and maintaining room systems in their organisations. Other documentation and resources are available for individuals who use room systems. Other documentation and resources In addition to this guide, ...
Page 14 - Deployment and remote management instructions; Knowledge base
C H A P T E R 1 Welcome 8 Deployment and remote management instructions Microsoft provides documentation on how to deployLync software and remotely manageLync Room System software usingLync Infrastructure Environment Administrator tools such as theLync control console and SCOM. l microsoft.com/en-us...
Page 15 - Chapter 2
Chapter 2 9 Chapter 2: Installing your room system’shardware This chapter is intended for installers. Before they install the room system’s hardware, installers should read this chapter along with the hardware installation instructions (see Installation instructions on page 7) included with the room...
Page 17 - Chapter 3
Chapter 3 11 Chapter 3: Configuring your room system’ssoftware Before configuring your room system’s software 11 Turning on your room system for the first time 12 Logging on and configuring the displays 15 Configuring Lync Room System software 17 Checking the status of the Lync Room System software ...
Page 18 - Turning on your room system for the first time
C H A P T E R 3 Configuring your room system’s software 12 l You have the necessary information to connect the room system to the Lync Server, including the following: o IP addresses for DNS servers (if not configured automatically from the network via DHCP) o Administrator user name and password to...
Page 21 - Logging on and configuring the displays
C H A P T E R 3 Configuring your room system’s software 15 To configure Lync Room System software first-run installation settings 1. Select your language and then click Next . 2. Select your country or region, time and currency preference, and keyboard layout, and then click Next . 3. Type a user na...
Page 23 - Configuring Lync Room System software
C H A P T E R 3 Configuring your room system’s software 17 6. Click OK in Control Panel and then click OK in second dialogue box. The Lync appliance checks the display configuration: o If there are major errors, a dialogue box appears. Repeat this procedure to correct the errors. o If there are no m...
Page 24 - Configuring SMART Settings
C H A P T E R 3 Configuring your room system’s software 18 6. Select Obtain DNS server address automatically . OR Select Use the following DNS server addresses and then type your domain’s DNS server addresses in the Preferred DNS server and Alternate DNS server boxes. 7. Select Validate settings upo...
Page 26 - Making a test call
C H A P T E R 3 Configuring your room system’s software 20 6. Click OK . SMART Settings closes. 7. Continue to the next procedure. Making a test call To make a test call 1. Click Lync Settings and then click Make a Test Call . Lync Room System software makes a test call. 2. If the audio is too loud ...
Page 27 - Chapter 4; Using your room system; Scheduling meetings
Chapter 4 21 Chapter 4: Using your room system Scheduling meetings 21 Turning on your room system 22 Starting meetings and whiteboard sessions 22 Managing meetings using the console 24 Presenting content during meetings 26 Presenting computer screens 26 Presenting files 26 Using the whiteboard featu...
Page 28 - Turning on your room system
C H A P T E R 4 Using your room system 22 4. If appropriate, make the meeting private so that participants must enter a password to join: a. Click Meeting Options . The Lync Meeting Options dialogue box appears. b. Click Permissions and then select A new meeting space (I control permissions) . c. Se...
Page 30 - Managing meetings using the console
C H A P T E R 4 Using your room system 24 3. Press Email Whiteboard when done to email the whiteboard file. Managing meetings using the console The console enables users to manage the meeting and the room system features. The user who organised the meeting typically sits in front of and operates the...
Page 32 - Presenting content during meetings; Presenting computer screens
C H A P T E R 4 Using your room system 26 Button Procedure EmailWhiteboard Email the whiteboard file. Leave Meeting Disconnect the room system from the Lync meeting (see Ending meetings on page 28). Presenting content during meetings During a meeting, users can present the following: l Their compute...
Page 33 - Using the whiteboard feature
C H A P T E R 4 Using your room system 27 To share a PowerPoint file, the user clicks Presentation in Lync software and then selects PowerPoint . By default, other users can write or draw over the PowerPoint file but must click Content and then select Take Over as Presenter (on the console) or press...
Page 35 - Chapter 5; Maintaining your room system
Chapter 5 29 Chapter 5: Maintaining your room system Recommended tools 30 Turning off your room system 31 Updating software and firmware 31 Maintaining the interactive flat panels 32 Calibrating the interactive flat panels 32 Orientating the interactive flat panels 34 Cleaning the screens 35 Cleanin...
Page 36 - Recommended tools
C H A P T E R 5 Maintaining your room system 30 Recommended tools The following are recommended tools that professional, trained installers and IT specialists should have available for maintenance and troubleshooting purposes: Activity Recommended tools Hardware service l Paper and pencil l Ladder l...
Page 37 - Turning off your room system; Updating software and firmware
C H A P T E R 5 Maintaining your room system 31 Turning off your room system For some maintenance procedures, you need to turn off your room system. To turn off your room system 1. On the console, press Options and then press Restart . 2. When the screens are blank or when the SMART logo appears, us...
Page 38 - Maintaining the interactive flat panels; Calibrating the interactive flat panels
C H A P T E R 5 Maintaining your room system 32 Maintaining the interactive flat panels Complete the following tasks on a regular basis to maintain your room system’s interactive flat panels: l Calibrate and orientate the interactive flat panels as necessary l Clean the screen l Clean the presence d...
Page 40 - Orientating the interactive flat panels
C H A P T E R 5 Maintaining your room system 34 Orientating the interactive flat panels Typically, you need to orientate the interactive flat panels during initial configuration only (see Configuring SMART Settings on page 18). However, you might need to orientate the interactive flat panels again i...
Page 41 - Cleaning the screens; Cleaning the presence detection sensors; Cleaning the camera windows and reflective tape
C H A P T E R 5 Maintaining your room system 35 Cleaning the screens Follow these instructions to clean the interactive flat panels’ screens without damaging their anti-glare coating or other product components. C A U T I O N l Do not use permanent or dry-wipe markers on the screens. If dry-wipe mar...
Page 42 - Maintaining ventilation; Preventing condensation
C H A P T E R 5 Maintaining your room system 36 C A U T I O N l Do not use compressed air to clean the camera windows or borders. l Do not use water, chemicals or cleaning agents. l Applying too much pressure when cleaning the tape or cameras can damage the tape and cameras and cause performance iss...
Page 43 - Replacing a pen nib; Using the kickstands to access connectors
C H A P T E R 5 Maintaining your room system 37 4. If the screen condensation doesn’t evaporate, contact SMART Support ( smarttech.com/contactsupport ). Replacing a pen nib To prevent damage to your interactive flat panels’ anti-glare coating, replace a pen nib if it becomes worn. Replacement pen ni...
Page 44 - Maintaining the console; Maintaining the camera
C H A P T E R 5 Maintaining your room system 38 3. Deploy the kickstands by pushing them up and towards the wall. N O T E When you’ve completed your maintenance or troubleshooting and no longer need access to the connectors, push the kickstands down, push the locks up and then place the interactive ...
Page 45 - Maintaining the microphones; Maintaining the speakers; Checking your room system installation
C H A P T E R 5 Maintaining your room system 39 You need to clean the camera lens only if there is visible accumulation of dust. Use a canister of inert gas or a blower bulb to blow the dust off of the lens. Don’t blow off dust with your mouth because this can deposit droplets of saliva on the camer...
Page 46 - Removing and transporting your room system
C H A P T E R 5 Maintaining your room system 40 Removing and transporting your room system W A R N I N G Only professional, trained installers should remove your room system. C A U T I O N l Save your original packaging so that you can repack your room system with as much of the original packaging a...
Page 48 - Locating serial numbers; Locating power and status lights
C H A P T E R 6 Troubleshooting your room system 42 Locating serial numbers Each of the major components of your room system has a serial number. Component Serial number location Interactive flat panel Back of the interactive flat panel in the top right-hand corner N O T E S l When requesting techni...
Page 49 - Resolving issues with the interactive flat panels
C H A P T E R 6 Troubleshooting your room system 43 No. Component Light 1 Interactive flat panel Power 2 Interactive flat panel Touch system status 3 Console Power and status 4 Camera Video capture 5 Camera Service 6 Camera Microphone (if camera-integrated microphones used) 7 Microphones Microphone ...
Page 54 - Resolving issues with connected laptops
C H A P T E R 6 Troubleshooting your room system 48 Power light Speaker status Issues Solutions On On You’re unable to hearsound. l Unmute the audio in Lync RoomSystem software. l Turn up the volume in Lync RoomSystem software. l For small rooms without the tablemicrophone upgrade kit, ensurethe aud...
Page 55 - Resolving software issues; Testing your room system
C H A P T E R 6 Troubleshooting your room system 49 Resolving software issues If the Lync Room System software calendar doesn’t appear on the console and interactive flat panels, or if it indicates that the room is free for 24 hours when you know that is has been booked for meetings, there is an iss...
Page 56 - Accessing SMART Settings
C H A P T E R 6 Troubleshooting your room system 50 5. Press Make a Test Call and then follow the on-screen instructions to test call functions. OR Press Test Meet Now and then follow the on-screen instructions to test server connections and video functions. Accessing SMART Settings You might need t...
Page 58 - Small and large room on-screen display menu
A P P E N D I X A Using the interactive flat panel on-screen display menu 52 To replace batteries in the remote control 1. Press the tab on the underside of the remote control and then open the cover. 2. Remove the existing batteries. 3. Insert two new 1.5V AAA batteries in the remote control. 4. Re...
Page 63 - Medium room on-screen display menu
A P P E N D I X A Using the interactive flat panel on-screen display menu 57 Option Values Function Notes (if any) USB SETTING USB1 VGA1 VGA2 DVI HDMI1 HDMI2 HDMI3/PC DISABLE Sets the video input for the USB1port, or disables the port This option isn’t applicable to theSMART Room System. Don’tchange...
Page 71 - Appendix B
Appendix B 65 Appendix B: Resetting the room system tofactory defaults This appendix explains how to reset the room system to factory defaults. In most situations, you should reset the room system from the Settings screen. However, if the room system is in an unrecoverable state or the Settings scre...
Page 75 - Index
Index 69 A accessories 5 ad hoc meetings 23 administrator accounts 15 air conditioning 10, 36 ambient lighting 53 annotations 26 audio configuring 54, 60 maintaining 39 sharing 2 troubleshooting 20, 47 B backlight 58 batteries 51, 67 black level 53, 59 brightness 53, 58 C cable ties 30 cable trackin...
