Page 2 - Product registration
smarttech.com/kb/170769 Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration . Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase...
Page 3 - Im port ant inform at ion
i smarttech.com/kb/170769 Im port ant inform at ion WAR NI NG l Your SMART product includes instructions for installation on metal and wood stud walls and certain masonry wall types only. A SMART hardware kit is available for these types of installation (Part No. 1024563). In the event that you need...
Page 5 - Cont ent s
iii smarttech.com/kb/170769 Cont ent s I mport ant informat ion i Chapt er 1: Welcome 1 About your capture board 1 About this guide 3 Supported browsers 3 Other documentation and resources 4 Chapt er 2: Using your capt ure board 7 Writing on your capture board 8 Connecting your mobile device to your...
Page 7 - Welcom e; About your capture board
Chapter 1 1 smarttech.com/kb/170769 Chapt er 1 : Welcom e About your capture board 1 Capture board 2 Dry erase markers and eraser 2 Mounting bracket and hardware 2 SMART kapp app 3 About this guide 3 Supported browsers 3 Mobile devices 3 Android devices 3 Apple devices 3 Desktop 3 Other documentatio...
Page 9 - SMART kapp app; About this guide; Mobile devices
CHAPTER 1W ELCOME 3 smarttech.com/kb/170769 SMART kapp app The SMART kapp app enables you to connect your Apple or Android mobile device to your capture board and then do the following: l View notes you write on your capture board on your mobile device l Share your notes with others l Save your note...
Page 10 - Other documentation and resources; Specifications; Installation instructions; Training
CHAPTER 1W ELCOME 4 smarttech.com/kb/170769 Other documentation and resources SMART provides an extensive library of documentation and resources for your capture board. Specifications The SMART ka pp 42" ca pture boa rd specifica tions ( smarttech.com/kb/170770 ) define the capture board’s dimen...
Page 11 - Support center and knowledge base
CHAPTER 1W ELCOME 5 smarttech.com/kb/170769 Support center and knowledge base The Support center ( smarttech.com/support ) includes documentation and a knowledge base that you can refer to when performing maintenance on your capture board or troubleshooting issues with your capture board.
Page 13 - Using your capt ure board
Chapter 2 7 smarttech.com/kb/170769 Chapt er 2: Using your capt ure board Writing on your capture board 8 Connecting your mobile device to your capture board 8 About QR codes and NFC 9 Installing the app and starting it for the first time 10 Connecting your mobile device using the app 11 Viewing not...
Page 14 - Writing on your capture board
CHAPTER 2USING YOUR CAP TURE BOARD 8 smarttech.com/kb/170769 Writing on your capture board You can write and erase notes on your capture board like you do on a traditional dry erase board. l Use the markers provided with your capture board to write or draw. l Use the eraser provided with your captur...
Page 15 - About QR codes and NFC
CHAPTER 2USING YOUR CAP TURE BOARD 9 smarttech.com/kb/170769 D evice t ype R equirement s Connect ion opt ions Android l Android 4.1 (Jelly Bean) or lateroperating system l 50 MB of storage (internal orSD card) l 1024 MB of RAM l 720p or better screen resolution l Bluetooth 2.1 + EDR 1 l NFC (recomm...
Page 16 - Installing the app and starting it for the first time
CHAPTER 2USING YOUR CAP TURE BOARD 10 smarttech.com/kb/170769 l NFC is a wireless technology that enables you to connect your mobile device and another device, such as your capture board, by holding your mobile device a short distance from (or “tapping”) the other device. NOTE Currently, you are una...
Page 17 - Connecting your mobile device using the app
CHAPTER 2USING YOUR CAP TURE BOARD 11 smarttech.com/kb/170769 2. Use the swipe gestures to progress through the screens of the tutorial. Previous screen Next screen 3. Press Done when you have completed the tutorial. The app home screen appears. TI P If you want to view the tutorial again, press Set...
Page 18 - Viewing notes on your mobile device
CHAPTER 2USING YOUR CAP TURE BOARD 12 smarttech.com/kb/170769 2. Hold your mobile device’s rear-facing camera still over your capture board’s QR code so that the QR code appears in the center of the app screen. The app connects your mobile device to your capture board. NOTE If the app doesn’t connec...
Page 19 - Disconnecting your mobile device; Sharing and saving your notes
CHAPTER 2USING YOUR CAP TURE BOARD 13 smarttech.com/kb/170769 NOTE As you zoom in or out, grid lines appear on the writing surface to indicate the level of magnification. Disconnecting your mobile device Your mobile device disconnects from your capture board automatically in the following situations...
Page 20 - Sharing your notes; Saving snapshots of your notes using the app
CHAPTER 2USING YOUR CAP TURE BOARD 14 smarttech.com/kb/170769 Sharing your notes After you connect your mobile device to your capture board, you can use the SMART kapp app to invite up to five others to view your notes on their mobile devices or computers. When others receive your invitation to view...
Page 24 - Saving snapshots of your notes to a USB drive
CHAPTER 2USING YOUR CAP TURE BOARD 18 smarttech.com/kb/170769 3. Press the session containing the snapshot you want to delete. The session’s snapshot gallery appears. 4. Press the snapshot you want to delete. 5. Press Delet e , and then press OK. To delet e a previous session of snapshot s 1. If you...
Page 25 - Using a prem ium subscript ion; Upgrading to a premium subscription
Chapter 3 19 smarttech.com/kb/170769 Chapt er 3: Using a prem ium subscript ion Upgrading to a premium subscription 19 Setting premium subscription sharing preferences 20 Link 20 Security 20 Actions 21 Cancelling your premium subscription 21 Cancelling your subscription in the App Store 21 Cancellin...
Page 27 - Actions; Cancelling your premium subscription; Cancelling your subscription in the App Store
CHAPTER 3USING A P REMIUM SUBSCRIP TION 21 smarttech.com/kb/170769 Actions If you’ve selected Static Link, the option to send the link appears. To send t he link 1. Select Sta tic Link . 2. Press Send Link. The Send Link dialog box appears. 3. Select a method to send the link. Cancelling your premiu...
Page 28 - Cancelling your subscription in Google Play store
CHAPTER 3USING A P REMIUM SUBSCRIP TION 22 smarttech.com/kb/170769 6. Tap the SMAR T kapp app, then tap the subscription category. 7. To cancel your subscription, tap to turn Aut o-R enewal off . Cancelling your subscription in Google Play store To cancel your subscript ion 1. Go to wallet.google.co...
Page 29 - M aint aining your capt ure board; Cleaning your capture board
Chapter 4 23 smarttech.com/kb/170769 Chapt er 4: M aint aining your capt ure board Cleaning your capture board 23 Cleaning your capture board 24 Cleaning the reflective bezels and corner sensors 24 Cleaning your eraser 25 Transporting your capture board 25 Replacing the markers and eraser 25 This ch...
Page 31 - Cleaning your eraser; Transporting your capture board
CHAPTER 4MAINTAINING YOUR CAP TURE BOARD 25 smarttech.com/kb/170769 To clean t he reflect ive bezels and corner sensors—Met hod 2 1. Spray a small amount of water or cleaner onto a clean lint-free cloth or paper towel. I MPOR TANT o Acceptable cleaners include water, Windex glass cleaner and isoprop...
Page 33 - Troubleshoot ing your capt ure board
Chapter 5 27 smarttech.com/kb/170769 Chapt er 5: Troubleshoot ing your capt ure board Resolving hardware issues using the indicator lights 27 Resolving app issues 29 This chapter explains how to troubleshoot common issues with your capture board and the SMART kapp app. Resolving hardware issues usin...
Page 35 - Resolving app issues
CHAPTER 5TROUBLESHOOTING YOUR CAP TURE BOARD 29 smarttech.com/kb/170769 Li ght Si t uat i on Troubl eshoot i ng (i f requi red) On Your capture board is connected to a USBdrive. Flashing red Your capture board is unable to savesnapshots of your notes to the connectedUSB drive because the USB drive i...
Page 37 - Waste Electrical and Electronic Equipment (WEEE)
Appendix A 31 smarttech.com/kb/170769 Appendix A: Hardware environm ent alcom pliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment (WEEE) E...
