Page 3 - Im port ant inform at ion; Installation
i smarttech.com/kb/170911 Im port ant inform at ion Before you install and use the SMART Board® interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included important information document. These safety warnings and precautions describe ...
Page 5 - Operation
IMP ORTANT INFORMATION iii smarttech.com/kb/170911 I MPOR TANT l Use the SMART Boa rd 800ix3 intera ctive whiteboa rd system insta lla tion guide ( smarttech.com/kb/170885 ) to install the interactive whiteboard and projector. l Make sure an electrical socket is near the SMART product and remains ea...
Page 6 - Other precautions; Environmental requirements
IMP ORTANT INFORMATION iv smarttech.com/kb/170911 CAUTI ON l Do not block the projector’s ventilation slots and openings. l If dust or small items prevent pen tray buttons from being pressed or cause constant button contact, remove the obstructions carefully. I MPOR TANT l Keep the remote control in...
Page 9 - Cont ent s
vii smarttech.com/kb/170911 Cont ent s I mport ant informat ion i Safety warnings, cautions and important information i Environmental requirements iv Chapt er 1: About t he int eract ive whit eboard syst em 1 SMART Board interactive whiteboard system features 2 Included accessories 4 Optional access...
Page 11 - Chapter 1
Chapter 1 1 smarttech.com/kb/170911 Chapt er 1 : About t he int eract ive whit eboardsyst em SMART Board interactive whiteboard system features 2 SMART Board 800 series interactive whiteboard 2 SMART U100 or SMART U100w projector 3 Extended Control Panel (ECP) 4 Included accessories 4 Remote control...
Page 14 - Included accessories; Remote control
CHAPTER 1ABOUT THE INTERACTIVE W HITEBOARD SYSTEM 4 smarttech.com/kb/170911 l A secure mounting and installation system that includes the following: o An optional projector padlock ring to prevent removal of the projector from the boom o Accessory mounting hardware for solid masonry or framed wall i...
Page 15 - Eraser; Optional accessories; VGA connection kit
CHAPTER 1ABOUT THE INTERACTIVE W HITEBOARD SYSTEM 5 smarttech.com/kb/170911 Eraser The eraser resembles a rectangular chalkboard eraser. You can use a substitute object, as long as it has a similar shape, reflects infrared light and doesn’t scratch or mark the interactive whiteboard surface. Optiona...
Page 17 - Chapter 2; Choosing a location
Chapter 2 7 smarttech.com/kb/170911 Chapt er 2: Inst alling t he int eract ive whit eboardsyst em Choosing a location 7 Choosing a height 8 Securing the interactive whiteboard system 9 Locking the pen tray to the interactive whiteboard 9 Securing the projector to the boom 9 Routing the cables 9 Inst...
Page 18 - Choosing a height
CHAPTER 2INSTAL L ING THE INTERACTIVE W HITEBOARD SYSTEM 8 smarttech.com/kb/170911 WAR NI NG l Refer to the interactive whiteboard system’s specifications (available at smarttech.com/support ) for its weight. Check your local building codes to ensure that your wall can support this weight, and use a...
Page 19 - Securing the interactive whiteboard system; Locking the pen tray to the interactive whiteboard; Securing the projector to the boom; Routing the cables
CHAPTER 2INSTAL L ING THE INTERACTIVE W HITEBOARD SYSTEM 9 smarttech.com/kb/170911 Securing the interactive whiteboard system This section explains how to secure the different components of the interactive whiteboard system. Locking the pen tray to the interactive whiteboard To learn how to lock the...
Page 20 - Installing SMART software
CHAPTER 2INSTAL L ING THE INTERACTIVE W HITEBOARD SYSTEM 10 smarttech.com/kb/170911 I MPOR TANT Do not connect the power cable to a power outlet until you have connected all the cables to the projector and ECP. Installing SMART software To access all the features of the interactive whiteboard system...
Page 21 - Chapter 3; Using the projector; Using the remote control
Chapter 3 11 smarttech.com/kb/170911 Chapt er 3: Using t he int eract ive whit eboardsyst em Using the projector 11 Using the remote control 11 Replacing the remote control battery 12 Using the remote control buttons 13 Adjusting projector settings 14 Focusing the image 24 Adjusting the image 25 Pro...
Page 34 - Focusing the image
CHAPTER 3USING THE INTERACTIVE W HITEBOARD SYSTEM 24 smarttech.com/kb/170911 Set t ing Use Not es Model Number Displays the projector’s modelnumber (SMAR T U100 orSMAR T U100w). Serial Number Displays the projector’s serialnumber. Focusing the image Use the projector’s focus slider to focus the proj...
Page 35 - Adjusting the image; Projector connection diagram
CHAPTER 3USING THE INTERACTIVE W HITEBOARD SYSTEM 25 smarttech.com/kb/170911 Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Boa rd 800ix3 intera ctive whiteboa rd system insta lla tion guide ( smarttech.com/kb/170885 ). l While adjustin...
Page 37 - Using the interactive whiteboard
CHAPTER 3USING THE INTERACTIVE W HITEBOARD SYSTEM 27 smarttech.com/kb/170911 NOTES l To connect the interactive whiteboard, see the SMART Boa rd 800ix3 intera ctive whiteboa rd system insta lla tion guide ( smarttech.com/kb/170885 ). l To connect accessories to the interactive whiteboard, refer to t...
Page 39 - Using the optional RCA connector pod
CHAPTER 3USING THE INTERACTIVE W HITEBOARD SYSTEM 29 smarttech.com/kb/170911 NOTE Use an 800 series control cable (Part No. SBX8-CTRL) to convert the 4-pin connector to a DB9F RS-232 connector for use with a third-party room control system. You can purchase an SBX8 series control cable from your loc...
Page 41 - Chapter 4; Maintaining the interactive whiteboard; Preventing damage to the interactive whiteboard
Chapter 4 31 smarttech.com/kb/170911 Chapt er 4: M aint aining t he int eract ivewhit eboard syst em Maintaining the interactive whiteboard 31 Preventing damage to the interactive whiteboard 31 Keeping the writing surface clean 32 Cleaning the pen tray 32 Cleaning the projector 32 Focusing and adjus...
Page 42 - Cleaning the projector
CHAPTER 4MAINTAINING THE INTERACTIVE W HITEBOARD SYSTEM 32 smarttech.com/kb/170911 l Don’t use adhesive tape on the interactive surface. l Don’t use abrasive erasers or harsh chemicals to clean the product. l Don’t use compressed air to clean the interactive whiteboard’s cameras because the force of...
Page 43 - Focusing and adjusting the projector image; Replacing the projector lamp; Removing and replacing the projector lamp module
CHAPTER 4MAINTAINING THE INTERACTIVE W HITEBOARD SYSTEM 33 smarttech.com/kb/170911 tissue and no solvents. Do not apply pressure to the mirror cover, and do not use cleaning products designed for touch screens or monitors. l Before you clean the projector, press the Power button twice on the ECP or ...
Page 50 - Resetting the lamp hours
CHAPTER 4MAINTAINING THE INTERACTIVE W HITEBOARD SYSTEM 40 smarttech.com/kb/170911 Resetting the lamp hours After you replace the lamp module, access the projector service menu to reset the lamp hours. To prevent errors, only a system administrator should perform this procedure. NOTE Always reset th...
Page 51 - Chapter 5
Chapter 5 41 smarttech.com/kb/170911 Chapt er 5: Troubleshoot ing t he int eract ivewhit eboard syst em Before you start 42 Locating status lights 42 Locating serial numbers 43 Determining the interactive whiteboard system’s status 44 U100 and U100w projector status lights 45 Resolving interactive w...
Page 52 - Before you start; Locating status lights
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 42 smarttech.com/kb/170911 This chapter provides basic troubleshooting information for the interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website ( smarttech.com/support ) or contact your a...
Page 56 - Resolving interactive whiteboard issues; Resolving operation issues
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 46 smarttech.com/kb/170911 Lamp state P ower LED P rojector S ervice light Diagnostic I ndicator Description Remedy Off Flashing red Flashing red OH OH = Thermal sensor overheat The projector has over-heated andshut down automatically. The...
Page 57 - Resolving connection issues; Resolving controller module issues
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 47 smarttech.com/kb/170911 l If necessary, complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics. l Confirm that the camera system cable is connected to the back of the pen tray. l Reset the i...
Page 58 - Resolving projector errors; The projector stops responding; The projector Power and Service lights are off
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 48 smarttech.com/kb/170911 Resolving projector errors System administrators can resolve the following projector errors on their own before contacting SMART Support. Performing initial troubleshooting on the projector reduces the time of a ...
Page 59 - Resolving image issues; Loss of signal
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 49 smarttech.com/kb/170911 To resolve t he unlit project or Power and Service light s issue 1. Check the power source, and then make sure that all cables are connected. 2. Confirm that the projector is connected to an active power outlet. ...
Page 60 - Partial, scrolling or incorrectly displayed image; Unstable or flickering image
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 50 smarttech.com/kb/170911 Partial, scrolling or incorrectly displayed image NOTE This procedure may vary depending on the version of Windows® operating system or Mac OS X operating system software and your system preferences. The followin...
Page 61 - Frozen image; The image from a connected laptop computer isn’t projected
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 51 smarttech.com/kb/170911 computer’s manual for more information. 2. Configure the display mode of your computer’s graphics card to make it compatible with the projector. Refer to your computer’s manual for more information. 3. Adjust the...
Page 62 - Unaligned projected image; Resolving audio issues
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 52 smarttech.com/kb/170911 Some laptop computers deactivate their screens when you connect a secondary display. Refer to your computer’s manual for details on reactivating the computer's display screen. Unaligned projected image Alignment ...
Page 64 - Accessing the service menu; Retrieving your password
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 54 smarttech.com/kb/170911 Accessing the service menu CAUTI ON l To prevent tampering or unintentional changes, only system administrators should access the service menu. Do not share the service menu access code with casual users of the i...
Page 65 - Resetting the projector; Transporting the interactive whiteboard system
CHAPTER 5TROUBL ESHOOTING THE INTERACTIVE W HITEBOARD SYSTEM 55 smarttech.com/kb/170911 Resetting the projector At some point during troubleshooting, you might need to reset all projector settings. I MPOR TANT This action is irreversible. To reset all project or set t ings 1. Using the remote contro...
Page 67 - Appendix A; Web page management
Appendix A 57 smarttech.com/kb/170911 Appendix A: Rem ot ely m anaging t he syst emt hrough a net work int erface Web page management 57 Accessing web page management 58 Home 58 Control panel 58 Control panel II 61 Network settings 62 Email alerts 63 Password settings 64 Simple Network Management Pr...
Page 68 - Accessing web page management; Home
APPENDIX AREMOTEL Y MANAGING THE SYSTEM THROUGH A NETW ORK INTERFACE 58 smarttech.com/kb/170911 Accessing web page management Before you can access the web page, connect the projector to the network and enable the projector’s network functions using the projector’s menu. An IP address appears on the...
Page 71 - Control panel II
APPENDIX AREMOTEL Y MANAGING THE SYSTEM THROUGH A NETW ORK INTERFACE 61 smarttech.com/kb/170911 Submenu set t ing Descript ion Video Mute Turns the video mute setting on or off. Select On to hide the displayand Off to show it again. High Speed Fan Adjusts the speed of the projector’s fan. Select Hig...
Page 72 - Network settings
APPENDIX AREMOTEL Y MANAGING THE SYSTEM THROUGH A NETW ORK INTERFACE 62 smarttech.com/kb/170911 Network settings This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names when DHCP isn’t used. Submenu set t ing Descript ion DHCP De...
Page 73 - Email alerts
APPENDIX AREMOTEL Y MANAGING THE SYSTEM THROUGH A NETW ORK INTERFACE 63 smarttech.com/kb/170911 Submenu set t ing Descript ion TRAP Destination Address Displays or allows you to set the IP address of the network’s SNMPTRAP manager in values between 0.0.0.0 and 255.255.255.255.The TRAP destination ad...
Page 74 - Password settings
APPENDIX AREMOTEL Y MANAGING THE SYSTEM THROUGH A NETW ORK INTERFACE 64 smarttech.com/kb/170911 Submenu set t ing Descript ion Alert Condition Sends email alerts whenever the following conditions occur. Selectthe settings you want, and then click Submit . l Lamp Hours Reminder Lh l System Fan 1 Fail...
Page 75 - Simple Network Management Protocol (SNMP)
APPENDIX AREMOTEL Y MANAGING THE SYSTEM THROUGH A NETW ORK INTERFACE 65 smarttech.com/kb/170911 NOTES l The first time you enable the password settings, the default password value is four numbers, for example, 1234. l The maximum allowable password length is four numbers or letters. l If you forget ...
Page 77 - Appendix B
Appendix B 67 smarttech.com/kb/170911 Appendix B: Rem ot ely m anaging t he syst emt hrough an RS-232 serial int erface Connecting a room control system to the ECP 68 Serial interface settings 68 Projector programming commands 69 Projector power state controls 69 Command/response definitions 69 Fiel...
Page 78 - Connecting a room control system to the ECP; Serial interface settings
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 68 smarttech.com/kb/170911 This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage the SMART Board interactive whiteboard system settings through an RS-232 serial ...
Page 79 - Projector programming commands; Projector power state controls
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 69 smarttech.com/kb/170911 To configure your comput er’s serial int erface 1. Turn on your computer, and then start your serial communications program or terminal emulation program. 2. Connect your computer to the serial conn...
Page 80 - Source Application Selection
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 70 smarttech.com/kb/170911 Field definit ions Field Possible values D escript ion off option now This is an optional field. It forces the projectorto shut down. Once this process starts, it can’tbe canceled. If “now” isn’t sp...
Page 82 - Video control
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 72 smarttech.com/kb/170911 EXAMPLE > set input=vga1input = vga1> set input=nextinput = composite> get videoinputsvideoinputs = vga1, composite, hdmi1> get usb1sourceusb1source = vga1> get usb2sourceusb2source =...
Page 87 - Audio control
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 77 smarttech.com/kb/170911 Use the above commands to set the property to an absolute value or to adjust the current value. EXAMPLE >get brightnessbrightness=55>set brightness = 65brightness=65>set brightness +5bright...
Page 90 - Network information
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 80 smarttech.com/kb/170911 Network information Use these commands to set your network information. Command/response definit ions Command R esponse Powered off get netstatus netstatus=[current] yes set network network=[current...
Page 91 - System information
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 81 smarttech.com/kb/170911 Field Possible values D escript ion current dhcp l = on l = off Enable/Disable for DHCP Networking target dhcp l on l off Enable/Disable for DHCP Networking current ipaddr Range: 0.0.0.0 to255.255.2...
Page 99 - Service Information
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 89 smarttech.com/kb/170911 Service Information These commands are used in servicing and manufacturing the projector. They are hidden from the user during normal operation. Command/response definit ions Command R esponse Power...
Page 102 - Engineering commands
APPENDIX BREMOTEL Y MANAGING THE SYSTEM THROUGH AN RS-232 SERIAL INTERFACE 92 smarttech.com/kb/170911 Field Possible Values D escript ion target factoryreset l = true l = false If set to “true,” perform a factory reset.Otherwise, do nothing. current factoryreset l = true l = false Set to “true” only...
Page 105 - Appendix C; Int egrat ing ot her devices; Video format; Native Video Format
Appendix C 95 smarttech.com/kb/170911 Appendix C: Int egrat ing ot her devices Video format 95 Native Video Format 95 Video format compatibility 96 SMART U100 projector 96 SMART U100w projector 97 HD and SD signal format compatibility 99 SMART U100 projector 99 SMART U100w projector 99 Video system ...
Page 106 - Video format compatibility
APPENDIX CINTEGRATING OTHER D EVICES 96 smarttech.com/kb/170911 Video format compatibility The following tables list the projectors’ compatible VESA RGB video formats by resolution, which the projector adjusts automatically when you use the aspect ratio commands described in Adjusting projector sett...
Page 109 - HD and SD signal format compatibility
APPENDIX CINTEGRATING OTHER D EVICES 99 smarttech.com/kb/170911 HD and SD signal format compatibility The following tables list the projectors’ high definition (HD) and standard definition (SD) format signal compatibility, which the projector adjusts automatically when you use the aspect ratio comma...
Page 110 - Video system signal compatibility
APPENDIX CINTEGRATING OTHER D EVICES 100 smarttech.com/kb/170911 NOTE The projector is HD-ready. Its native resolution supports a pixel-perfect display of 720p source content. However, because the projector compresses 1080p source content to fit its native resolution, it doesn’t support a pixel-perf...
Page 111 - Connecting peripheral sources and outputs
APPENDIX CINTEGRATING OTHER D EVICES 101 smarttech.com/kb/170911 Connecting peripheral sources and outputs Follow these instructions if you have a peripheral device to connect to the interactive whiteboard system. NOTES l Measure the distance between the projector and the peripheral device you want ...
Page 113 - Appendix D; Rem ot e cont rol code definit ions
Appendix D 103 smarttech.com/kb/170911 Appendix D: Rem ot e cont rol code definit ions IR signal format: NEC1 Key R epeatformat Vendor code Key code Byt e 1 Byt e 2 Byt e 3 Byt e 4 Input F1 8B CA 14 EB Power ( ) F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up ( ) F1 8B CA 40 BF Left ( ) F1 8B CA 42 BD Enter (...
Page 115 - Appendix E; Batteries; Perchlorate material; Mercury
Appendix E 105 smarttech.com/kb/170911 Appendix E: Hardware environm ent alcom pliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment andBatt...
Page 117 - Index
Index 107 smarttech.com/kb/170911 3 3.5 mm audio connectors 26 A accessories included 4optional 5 alarms 61aspect ratios 20, 60, 96-97, 99audio connections for 26controlling volume of 28, 59muting 13resolving issues with 52 Audio menu 17 B batteries 12, 105Blu-ray players 102 C composite video conne...
