Smart 800ixe-SMP - Manual

I M P O R T A N T l Put your SMART product into Standby mode before cleaning it. l Follow these guidelines to clean the projector: o Wipe the exterior of the projector with a lint-free cloth. o If necessary, use a soft cloth moistened with a mild detergent to clean the projector housing. o Do not us...

Environmental requirements Before you install your SMART Board 800 interactive whiteboard system with appliance, review the following environmental requirements. Environmentalrequirement Parameter Operating temperature l 41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m) l 41°F to 86°F (5°C...

Contents Important information i Safety warnings, cautions and important information i Environmental requirements vi Chapter 1: About your interactive whiteboard system 1 SMART Board 800ixe-SMP interactive whiteboard system with appliance features 2 Included accessories 5 Optional accessories 6 Chap...

Chapter 1: About your interactivewhiteboard system SMART Board 800ixe-SMP interactive whiteboard system with appliance features 2 SMART Board 800 series interactive whiteboard 2 SMART UX60 projector 3 Appliance 4 ACP 4 Included accessories 5 Remote control 5 Pens 5 Eraser 5 SMART GoWire™ auto-launch...

Other features of your interactive whiteboard include: l A modular pen tray that automatically detects when you pick up a pen tray pen or the eraser l Pen tray buttons that activate the pens’ colors and the on-screen keyboard, right-click, Orientation and Help functions l A durable hard-coated surfa...

USB drives. For more information on the LCD touch screen and its functionality, see Using the LCD touch screen on page 36. Included accessories The following accessories are included with your interactive whiteboard system. Remote control The remote control enables you to control the system and set ...

I M P O R T A N T The SMART Meeting Pro software on the cable is compatible with only Windows® operating systems. Ensure that Autoplay is enabled on your computer before you connect the cable. See the SMART Support website ( smarttech.com/support ) for additional information. If you are using a lapt...

SBA-L projection audio system You can purchase an SBA-L projection audio system for your SMART Board 800ixe-SMP interactive whiteboard system with appliance. The system comes with its own power supply and the required brackets and cabling. It provides a comfortable listening volume in rooms up to 1,...

Chapter 2: Installing your interactivewhiteboard system Choosing a location 9 Choosing a height 10 Connecting the components of your interactive whiteboard system 11 Locking the pen tray to your interactive whiteboard 11 Installing your audio system 12 Routing the cables 12 Using SMART software 12 S...

Ensure that there is enough room along the interactive whiteboard system’s left side to access the Power button of the appliance that’s mounted to the back of the interactive whiteboard. For mobile or adjustable installation options, contact your authorized SMART reseller. W A R N I N G l Refer to y...

Installing your audio system Your SBA-L projection audio system comes with two SBA-L speakers and mounting brackets. Your audio system also includes a switching power supply and the cabling required to connect your audio system to your interactive whiteboard and projector. Before you connect the aud...

Chapter 3: Starting your interactivewhiteboard system Configuration password and options 14 Configuration settings menu 15 Configuration settings menu options 15 Calibrating your interactive whiteboard 17 Orienting your interactive whiteboard 17 Calibrating the LCD screen on the ACP 18 Updating appl...

Configuration password and options When the interactive whiteboard system is started for the first time, the administrator or installer is asked to set a password to access the configuration settings menu. Optionally, a host name and other options for the appliance can be configured at the same time...

Configuration settings menu You can use the configuration settings menu to access and change software and hardware configuration settings, including your administrator password. See the SMART Meeting Pro application Help for more information. g To access the configuration settings menu 1. Press Syst...

Calibrating your interactive whiteboard The first time you connect your SMART Board interactive whiteboard, you must calibrate it. This process ensures that the cameras accurately track your finger and the pens on the interactive surface. g To calibrate your interactive whiteboard 1. Access the conf...

g To orient your interactive whiteboard 1. Press the Orientation button on the pen tray. N O T E If you have the configuration settings menu open (see Configuration settings menu on page 15), you can orient your interactive whiteboard through the Tools tab, and then press Orient . The orientation sc...

The Calibration window opens. This can take a few moments. 3. Follow the instructions on the LCD screen. Updating appliance firmware You can manually update appliance firmware. You can also update appliance firmware remotely (see Updating appliance firmware remotely below). g To manually update appl...

6. Type your user name and password in the appropriate boxes. N O T E Your network user name is required and follows the format domainName\username .You can map only one network at a time. 7. Press Save . g To deploy remote firmware updates 1. Go to smarttech.com/downloads , scroll to Interactive pr...

Chapter 4: Using your interactivewhiteboard system Using your projector 22 Using your remote control 22 Replacing the remote control battery 22 Using the remote control buttons 23 Adjusting projector settings 24 Focusing the image 32 Adjusting the image 32 Projector connection diagram 33 Using your ...

Using your projector This section explains how to use your projector and its included remote control. Using your remote control The projector remote control enables you to access on-screen projector menus and change projector settings. Replacing the remote control battery Follow this procedure to re...

Focusing the image Use the focus dial located on the bottom of the SMART UX60 projector to focus the projected image. g To focus and adjust the image Turn the focus dial clockwise or counterclockwise until the image is in focus. Adjusting the image Refer to these notes when adjusting the projected i...

l Don’t touch the projector lens or mirror. This can disturb the focus or quality of image that your projector displays. l When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal before you position the left and right edges of the image relative to your inter...

Using your interactive whiteboard When you use your SMART Board 800ixe-SMP interactive whiteboard system with appliance, its appliance and software provides you with access to the full capabilities of your interactive whiteboard. Refer to the SMART Board 800 series interactive whiteboard user’s guid...

The following diagrams and table describe the components of the ACP. Number Function 1 USB A receptacle (for USB drives) 2 Power button (for appliance only) 3 LCD touch screen 4 Mini USB B receptacles (x2) (connect to appliance and laptop) 5 2.0 mm male barrel connector to appliance (DC-out) 6 2.5 m...

Using PDF mode In PDF mode, you can open and view PDF files, write over these files, and then capture the marked up screen image to your Whiteboard presentation. Using Presentation mode In Presentation mode, you can open and view presentation files, write over files and then capture the marked-up sc...

enables you to work with various types of digital content, from application files and documents to images and websites. You can display files on your SMART product and write notes in digital ink during collaborative work sessions. You can mark up PDF or presentation files, write notes over web pages...

Chapter 5: Integrating other devices Video format compatibility 41 Native video format 41 Video format compatibility 41 HD and SD signal format compatibility 42 Video system signal compatibility 43 Connecting peripheral sources and outputs 43 This chapter provides information on integrating your SMA...

Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 800 × 600 VGA 72 4:3 72.809 Pillarbox 800 x 600 VGA 75 4:3 75 Pillarbox 800 × 600 VGA 85 4:3 85.008 Pillarbox 800 × 600 SVGA 56 4:3 56.25 Pillarbox 800 × 600 SVGA 60 4:3 60.317 Pillarbox 800 × 600 SVGA 72 4:3 72.188 Pillarbox 80...

N O T E Your projector is HD Ready. Its native resolution supports a pixel-perfect display of 720p source content. However, because the projector compresses 1080i source content to fit its native resolution, it doesn’t support a pixel-perfect display of 1080i source content. Video system signal comp...

Chapter 6: Maintaining your interactivewhiteboard system Maintaining your interactive whiteboard 45 Cleaning the projector 45 Focusing and adjusting the projector image 46 Replacing the projector lamp 47 Removing and replacing the projector lamp module 47 Resetting the lamp hours 51 This chapter inc...

l Before you clean the projector, press the Power button twice on the ACP or remote control to put the system in Standby mode, and then allow the lamp to cool for at least 30 minutes. l Do not spray cleaners, solvents or compressed air directly on the projector. Do not use spray cleaners or solvents...

Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp module. Removing and replacing the projector lamp module Eventually the lamp module will dim, and a message will appear reminding you to replace the lamp. Make sure you have a replacement projec...

Chapter 7: Troubleshooting your interactivewhiteboard system Before you start 54 Locating status lights 54 Locating serial numbers 54 Determining you interactive whiteboard system’s status 56 Resolving interactive whiteboard issues 57 Resolving operation issues 57 Resolving connection issues 58 Reso...

This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, consult the SMART Support website ( smarttech.com/support ) or contact your authorized SMART reseller ( smarttech.com/where ). Before you start Before you troublesh...

ProjectorPower light ProjectorService light ACP light Ready light Projectedimage Touch andpen control Status and relatedtroubleshooting Solid amber Flashing red N/A N/A None N/A There’s an issue with the projectorlamp. See The “Lamp Failure” message appears on page 60. Off Flashing red Solid amber O...

Resolving connection issues To resolve connection issues, complete the following tasks: l Confirm that the ACP cable harness’s DB9M RS-232 connector is properly connected to the Control connector on the projector. l Confirm that the USB cable, which is located on the underside of the pen tray, is pr...

Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting SMART Support. Performing initial troubleshooting on your projector will reduce the time of a support call. Your projector stops responding If your ...

Resolving image issues To resolve common image issues, complete the following tasks: l Ensure the computer or other video source is on and set to display a resolution and refresh rate supported by the projector (see Video format compatibility on page 41). l Ensure the video source is properly connec...

l Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and that the bracket is firmly secured to the wall according to the installation instructions. l Confirm that all cables are held in place with the appropriate cable clip. l Adjust the projected image. See the i...

Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. g To resolve network communication issues 1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s connection panel. 2. Ensur...

l Do not adjust any settings in the service menu other than those listed in this guide. Changing other settings can damage or affect the operation of your projector and may invalidate your warranty. Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the...

Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to transport your interactive whiteboard system. When required, repack it with all of the original packaging. This packaging was designed to provide opti...

Appendix A: Remotely managing your systemthrough a network interface Web page management 69 Accessing web page management 69 Home 70 Control panel 70 USB Control settings 73 Network settings 73 E-mail alerts 75 Password settings 75 Simple Network Management Protocol (SNMP) 76 This appendix includes ...

N O T E You can view the projector’s IP address by accessing the projector’s Network Settings menu page (see Network settings on page 73). g To use the management web page 1. Start your Internet browser. 2. Type the IP address in the address line field, and then press ENTER. The SMART UX60 Projector...

N O T E S l The first time you enable the password settings, the default password value is four numbers, for example, 1234. l If you forget the projector password, refer to Accessing the service menu on page 65 to set the projector setting to factory defaults. Simple Network Management Protocol (SNM...

Serial interface settings The serial interface of the projector acts as a Data Communications Equipment (DCE) device and its settings can’t be configured. You must configure your computer’s serial communication program (such as Microsoft HyperTerminal) or your room control system’s serial communicat...

4. Type commands to configure your settings. N O T E S o To see a list of commands available in the current operating mode, type ? and then press ENTER. o If you’re using a terminal emulation program, turn on your program’s local echo setting to see characters as you type them. Projector programming...

l After the projector executes a command, it generates a response. l To prevent buffer overrun, don’t send another command until you receive the next command prompt. Value-based command methods Absolute values and adjustment values You can use the command’s target range to set an absolute value for ...

>set brightness vga1=65 brightness vga1=65 >set brightness vga1-7 brightness vga1=58 Power state controls These commands put the projector in and out of Standby mode and request the projector’s current power state. The projector’s power state determines whether certain commands are available a...

Field Description HDMI Switches source to the HDMI input port. None A non-selectable value that appears when you enter a “get input”command while the projector is in Standby mode. General source controls The following source controls apply to all input sources. HDMI connector source controls are des...

Command Command target range Response set red [value] =0 to =100 red=[value] set green [value] =0 to =100 green=[value] set blue [value] =0 to =100 blue=[value] set cyan [value] =0 to =100 cyan=[value] set magenta [value] =0 to =100 magenta=[value] set yellow [value] =0 to =100 yellow=[value] set vi...

These commands control the appearance of your VGA source. These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected. See Value-based command methods on page 80 for setting absolute and adjustment commands. Command Command target range Response set fr...

These commands inform you of the current audio output settings. Command Response get volume volume=[current volume setting] get mute mute=[current mute setting] get volumecontrol volumecontrol=[current volume control setting] These commands control your projector’s audio amplifier settings. See Valu...

System controls These commands enable you to switch system settings and access system information. These commands inform you of the current system settings. These commands are unavailable when the projector is in Standby mode. Command Response get autosignal autosignal=[current auto signal detection...

Appendix C: Remote control code definitions IR signal format: NEC1 Key Repeatformat Vendor code Key code Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power ( ) F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up ( ) F1 8B CA 40 BF Left ( ) F1 8B CA 42 BD Enter ( ) F1 8B CA 13 EC Right ( ) F1 8B CA 43 BC Down ...

Appendix D: Hardware environmentalcompliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipmentregulations (WEEE directive) Waste Electrical and ...

product which contains a lithium ion battery or returning a lithium ion battery, call SMART Technologies RMA for information on the special shipping regulations. l 1.866.518.6791, Option 4 (U.S./Canada) l 1.403.228.5940 (all other countries) Packaging Many countries have regulations restricting the ...

3 3.5 mm audio connectors 34 A accessories included 5 optional 7 ACP about 4 lights and status of 65 appliance about 4 configuring 15 updating the firmware for 19 aspect ratios 41-43, 72 audio connections for 34 controlling volume of 36, 71, 86 muting 24, 86 resolving issues with 64 B batteries 22, ...