Page 3 - Important information
Important information Before you install and use your SMART Board™ 600iv interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of yo...
Page 7 - Environmental requirements
Environmental requirements Before installing your SMART Board 600iv interactive whiteboard system, review the following environmental requirements. Environmentalrequirement Parameter Operating temperature l 5°C to 35°C (41°F to 95°F) from 0 m to 1800 m (0' to 6000') l 5°C to 30°C (41°F to 86°F) from...
Page 9 - Contents
Contents Important information i Safety warnings, cautions and important information i Environmental requirements v About your interactive whiteboard system 1 SMART Board 600iv interactive whiteboard system features 2 Included accessories 4 Optional accessories 5 Installing your interactive whiteboa...
Page 11 - Chapter 1
About your interactivewhiteboard system SMART Board 600iv interactive whiteboard system features 2 SMART Board 600 series interactive whiteboard 2 SMART V25 projector 3 Included accessories 4 Remote control 4 Pens 4 Eraser 5 Optional accessories 5 Your SMART Board 600iv interactive whiteboard system...
Page 12 - SMART Board 600 series interactive whiteboard
SMART Board 600iv interactive whiteboardsystem features Your SMART Board 600iv interactive whiteboard system consists of the SMART Board 600 series interactive whiteboard and the SMART V25 projector system. When the SMART V25 projector displays an image from your computer on the touch-sensitive inte...
Page 13 - SMART V25 projector
using SMART Notebook™ collaborative learning software. In dual-user mode, SMART Notebook switches to full screen-mode and a line divides the screen into two separate workspaces, each with its own set of tools. The SMART V25 projector is compatible with both standard and dual-touch SMART Board intera...
Page 14 - Included accessories; Remote control
l A secure mounting and installation system that includes: o An optional projector lock loop to prevent removal of the projector from the boom o Mounting hardware for solid masonry or framed wall installations. The system also includes a safety tether. o Templates and instructions for positioning th...
Page 15 - Eraser; Optional accessories
Eraser The eraser resembles a rectangular chalkboard eraser. You can use a substitute object, as long as it has a similar shape, reflects infrared light and doesn’t scratch or mark the interactive whiteboard surface. Optional accessories You can add a variety of optional accessories to best meet you...
Page 17 - Chapter 2
Installing your interactivewhiteboard system Choosing a location 8 Choosing a height 8 Routing the cables 9 Installing SMART software 10 Securing the interactive whiteboard system 10 Locking the pen tray to your interactive whiteboard 10 Securing the projector to the boom 10 Consult the included SMA...
Page 18 - Choosing a location; Choosing a height
Choosing a location Choose a location for your SMART Board 600iv interactive whiteboard system that’s far from bright light sources, such as windows or strong overhead lighting. Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the proje...
Page 19 - Routing the cables
Routing the cables When connecting cables from a SMART V25 projector to your interactive whiteboard, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the interactive whiteboard. N N O T E Don’t connect the power cable to a p...
Page 20 - Installing SMART software; Securing the interactive whiteboard system; Locking the pen tray to your interactive whiteboard; Securing the projector to the boom
Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features. Download SMART software from smarttech.com/software . These pages list the minimum hardware requirements for each software version. If SMART softwa...
Page 21 - Using your projector; Using your remote control; Chapter 3
Using your interactivewhiteboard system Using your projector 11 Using your remote control 11 Installing the remote control battery 11 Using the remote control buttons 13 Adjusting projector settings 13 Focusing the image 19 Adjusting the image 20 SMART V25 projector connection diagram 20 Using your ...
Page 29 - Focusing the image
Setting Use Notes MPU Version Displays the projectormicroprocessor’s firmware version inx.x.x.x format. Network Version Displays the projector’s network cardfirmware version in x.x.x.x format. Model Number Displays the projector’s model number. Serial Number Displays the projector’s serial number. F...
Page 30 - Adjusting the image; SMART V25 projector connection diagram
Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide ( smarttech.com/kb/153153 ). l Project a computer image set to the proper resolution while adjusting the image. If yo...
Page 32 - Using your interactive whiteboard
Using your interactive whiteboard Refer to the SMART Board 600 and D600 series Interactive Whiteboard Installation and User’s Guide ( smarttech.com/kb/001414 ) for more information on using your interactive whiteboard. When you connect your SMART Board interactive whiteboard system to a computer wit...
Page 33 - Integrating other devices; Native video format; Chapter 4
Integrating other devices Video format compatibility 23 Native video format 23 Video format compatibility 24 HD and SD signal format compatibility 24 Video system signal compatibility 25 Connecting peripheral sources and outputs 25 This chapter provides information on integrating your SMART Board 60...
Page 34 - HD and SD signal format compatibility
Video format compatibility The following table lists the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Default menu on page 15. Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 720 × 400 720×40...
Page 35 - Video system signal compatibility; Connecting peripheral sources and outputs
Signal format Aspect ratio Horizontalfrequency (kHz) Verticalfrequency (Hz) “Match Input”appearance 480i (DVD player)(640 × 480) 4:3 15.73 59.94 Full screen 567i (DVD player)(720 × 576) 5:4 15.63 50 Letterbox 720p 16:9 44.96 59.94 Letterbox 720p 16:9 35 50 Letterbox 1080i 16:9 33.7 59.94 Letterbox 1...
Page 37 - Maintaining your interactive whiteboard; Focusing and adjusting the projector image; Chapter 5
Maintaining your interactivewhiteboard system Maintaining your interactive whiteboard 27 Focusing and adjusting the projector image 27 Replacing the projector lamp 28 Removing and replacing the projector lamp module 28 Resetting the lamp timer 35 This chapter includes methods for properly cleaning a...
Page 38 - Replacing the projector lamp; Removing and replacing the projector lamp module
Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a qualified person replace the projector lamp mod...
Page 45 - Resetting the lamp timer
5. Replace the boom end cap. 6. Connect the cables to the projector. 7. Connect the power cable to a power outlet. 8. Press the Power button once on the remote control to confirm that the projector is operating and that the lamp module is correctly installed, and then wait for the projector to turn ...
Page 47 - Chapter 6
Troubleshooting your interactivewhiteboard system Correcting image alignment issues 38 Diagnosing issues using the interactive whiteboard system indicators and controls 38 Interactive whiteboard indicators and controls 38 Projector lights and status 39 Projector error states 40 Your projector doesn’...
Page 48 - Correcting image alignment issues; Interactive whiteboard indicators and controls
For issues not covered in this chapter, contact your authorized SMART reseller ( smarttech.com/wheretobuy ) or consult the SMART Support website ( smarttech.com/support ). Correcting image alignment issues Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment e...
Page 49 - Projector lights and status
Projector lights and status Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector. Specific light sequences convey information about the state of the projector, including errors. I I M P O R T A N T After you resolve the projector’s issue, disconnect and the...
Page 50 - Projector error states
Power light Service light Message Off Solid red The projector has a fan issue. It could shut downautomatically. See The “Fan Failure” message appears on next page to troubleshoot the projector. Off Solid red The projector has a color wheel issue. See The “Color Wheel Failure” message appears on next...
Page 53 - Resolving network communication issues; Resolving audio issues
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your authorized SMART reseller ( smarttech.com/wheretobuy ). Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. g To resolv...
Page 54 - Resolving video issues; Resolving image issues; Loss of signal
5. If the previous steps don’t resolve the issue, contact your authorized SMART reseller ( smarttech.com/wheretobuy ). Resolving video issues If your projector has a frozen image, perform the following procedure. g To resolve a frozen image 1. Ensure that the Hide Display feature is off. Press the H...
Page 55 - No projected image; Partial, scrolling or incorrectly displayed image
g To resolve signal loss issues 1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a longer synchronization period. 2. If the image doesn’t synchronize, check your cable connections to the projector. 3. Ensure that the image signal is compatible with the projec...
Page 56 - The image from your connected laptop computer isn’t projected
g To resolve a partial, scrolling or incorrectly displayed image 1. Select Start > Control Panel . 2. Double-click Display . The Display Properties window appears. 3. Click Settings . 4. Verify that your display resolution setting is lower than or equal to 1024 × 768. 5. If the projector still do...
Page 57 - Your image has a vertical flickering bar
g To resolve your unstable or flickering image 1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 14. 2. Change the tracking settings on your computer. Refer to your computer’s manual for more information. 3. Optionally, reset the projector as described in Res...
Page 58 - Unaligned projected image; Accessing the service menu
Unaligned projected image The SMART V25 projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: l Make sure that the installation wall is plumb a...
Page 59 - Locating serial numbers
Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 55). g To retrieve your password from the service me...
Page 60 - Transporting your interactive whiteboard system
For the location of the SMART Board 600 series interactive whiteboard serial number, see the SMART Board 600 and D600 series Interactive Whiteboard Installation and User’s Guide ( smarttech.com/kb/001414 ). The SMART V25 projector serial number is located on the top of the projector under the projec...
Page 61 - Appendix A
Remotely managing yourinteractive whiteboard system Web page management 52 Accessing web page management 52 Home 52 Control panel 53 Network settings 54 E-mail alerts 55 Password settings 55 Connecting your room control system to the SMART V25 projector 56 Pin configuration on the projector’s RS-232...
Page 62 - Accessing web page management; Home
Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet. N N O T E To access the web page, your browser must support JavaScript™. Most commonly us...
Page 63 - Control panel
Control panel This menu enables you to manage the projector audio and video status, alerts and appearances using an Internet browser. Submenu setting Description Power Turns the projector on or puts it into Standby mode.Select the Power ON or Power OFF button. Volume Adjusts the projector’s volume f...
Page 64 - Network settings
Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and set the network-related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off. l On automatically assigns the DHCP server’s IP address to the projector. l Off enable...
Page 65 - Password settings
E-mail alerts This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related settings. Submenu setting Description E-mail Alert Select Enable to turn on or Disable to turn off the E-mail Alert function. To Defines the e-mail address of the e-mail alert recipient...
Page 66 - Pin configuration on the projector’s RS-232 connector; Serial interface settings
Connecting your room control system to theSMART V25 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V25 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lam...
Page 68 - Projector powerstate controls; Value-based command methods
Projector programming commands This section documents the projector programming commands. Projector powerstate controls SMART V25 projectors respond to commands only at certain power levels and times. There are five projector power states: l Powering (startup) l On (operating) l Cooling l Confirm of...
Page 71 - General source controls
The following table describes the source selection commands: Command Description get input Returns the projector’s current input. set input [field] Returns the input to one of the selectable fields. The following table describes the source selection response fields: Field Description VGA1 Switches s...
Page 72 - Additional VGA source controls
These commands control the appearance of your source. These settings are unavailable when the projector is in Standby mode or when the source is disconnected. See Value-based command methods on page 58 for setting absolute and adjustment commands. Command Command target range Response set displaymod...
Page 73 - Additional composite video source controls; Audio output controls
These commands control the appearance of your VGA source. These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected. See Value-based command methods on page 58 for setting absolute and adjustment commands. Command Command target range Response set fr...
Page 74 - Network controls
These commands inform you of the current audio output settings. Command Response get volume volume=[current volume setting] get mute mute=[current mute setting] get volumecontrol volumecontrol=[current volume control setting] get cc cc=[current closed captioning language setting] These commands cont...
Page 75 - System controls
These commands control your network settings. Command Command target range Response set dhcp [target] =on =off dhcp=[current] set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current] set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current] set gateway [target] =0.0.0.0 to =...
Page 79 - Simple Network Management Protocol (SNMP)
These commands control the current system settings. These commands are available even when the projector is in Standby mode. Command Command target range Response set restoredefaults [none] restoredefaults=done set lamphrs [target] =0 lamphrs=0 set network [target] =on =off network=[target] N N O ...
Page 81 - Batteries
Hardware environmentalcompliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipmentregulations (WEEE directive) Waste Electrical and Electronic E...
Page 83 - Customer support; Online information and support; Shipping and repair status
Customer support Online information and support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical su...
Page 84 - General inquiries; Warranty; Registration
General inquiries Address SMART Technologies3636 Research Road NWCalgary, AB T2L 1Y1CANADA Switchboard +1.403.228.5940 orToll Free 1.866.518.6791 (U.S./Canada) Fax +1.403.228.2500 E-mail [email protected] Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipmen...
Page 85 - Index
3 3.5 mm audio connectors 21 A accessories included 4 optional 5 alarms 53 aspect ratios 23-25 audio connections for 21 controlling volume of 53, 64 muting 13, 64 resolving issues with 43 B batteries 11, 71 Blu-ray 25 C cameras 25 cautions ii Chinese regulations 72 closed captioning 64 color wheel 4...
