Page 2 - Product registration
Product registration If you register your SMART product, we’ll notify you of new features and software upgrades. Register online at smarttech.com/registration . Keep the following information available in case you need to contact SMART Support. Serial number: Date of purchase: FCC warning This equip...
Page 3 - Important information
Important information Before you install and use your SMART Board™ 480iv interactive whiteboard system, read and understand the safety warnings and precautions in this user’s guide and the included warnings document. These safety warnings and precautions describe the safe and correct operation of yo...
Page 7 - Environmental requirements
Environmental requirements Before you install your SMART Board 480iv interactive whiteboard system, review the following environmental requirements. Environmentalrequirement Parameter Operating temperature l 5°C to 35°C (41°F to 95°F) from 0 m to 1800 m (0' to 6000') l 5°C to 30°C (41°F to 86°F) fro...
Page 9 - Contents
Contents Important information i Safety warnings, cautions and important information i Environmental requirements v Chapter 1: About your interactive whiteboard system 1 SMART Board 480iv interactive whiteboard system features 2 Included accessories 4 Optional accessories 4 Chapter 2: Installing you...
Page 11 - Chapter 1
Chapter 1: About your interactivewhiteboard system SMART Board 480iv interactive whiteboard system features 2 SMART Board 480 interactive whiteboard 2 SMART V25 projector 3 Included accessories 4 Pen 4 Remote control 4 Optional accessories 4 Your SMART Board 480iv interactive whiteboard system combi...
Page 12 - SMART Board 480 interactive whiteboard
SMART Board 480iv interactive whiteboardsystem features Your SMART Board 480iv interactive whiteboard system consists of the SMART Board 480 interactive whiteboard and the SMART V25 projector system. When the SMART V25 projector displays an image from your computer on the touch-sensitive interactive...
Page 13 - SMART V25 projector
SMART V25 projector The SMART V25 projector system includes a projector for use with SMART Board 480 interactive whiteboards and a sturdy support system for many different environments. The features of the projector system include the following: l A wall-mounted projector that uses DLP® technology b...
Page 14 - Included accessories; Pen; Remote control; Optional accessories
Included accessories The following accessories are included with your interactive whiteboard system. Pen One pen is included with your interactive whiteboard. Remote control The remote control enables you to control the system and set up your SMART V25 projector. Use the remote control to access men...
Page 15 - Choosing a location
Chapter 2: Installing your interactivewhiteboard system Choosing a location 5 Choosing a height 6 Securing the interactive whiteboard system 6 Installing your audio system 6 Routing the cables 7 Installing SMART software 8 Consult the SMART Board 480iv interactive whiteboard system installation docu...
Page 17 - Routing the cables
Routing the cables When connecting cables from a SMART V25 projector to your computer, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the interactive whiteboard. N N O T E Don’t connect the power cable to a power outlet un...
Page 18 - Installing SMART software
Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features. Download SMARTsoftware from smarttech.com/software . These pages list the minimum hardware requirements for each software version. If SMART softwar...
Page 19 - Using your projector; Using your remote control; Chapter 3
Chapter 3: Using your interactivewhiteboard system Using your projector 9 Using your remote control 9 Focusing the image 18 Adjusting the image 19 SMART V25 projector connection diagram 19 Using your interactive whiteboard 21 This chapter describes the basic operation of your interactive whiteboard ...
Page 28 - Focusing the image
Focusing the image To focus the projected image, adjust the focus ring on the projector lens. g To focus the image Rotate the focus ring right or left until the image is in focus. C H A P T E R 3 Using your interactive whiteboard system 18
Page 29 - Adjusting the image; SMART V25 projector connection diagram
Adjusting the image Refer to these notes when adjusting the projected image as described in the included installation instructions for the SMART Board 480iv and 680iv interactive whiteboard system ( smarttech.com/kb/153153 ). l Project a computer image set to the proper resolution while adjusting th...
Page 31 - Using your interactive whiteboard
Using your interactive whiteboard Refer to the SMART Board 480 Interactive Whiteboard User’s Guide ( smarttech.com/kb/156693 ) for more information on using your interactive whiteboard. When you connect your SMART Board interactive whiteboard system to a computer with SMART software, you can access ...
Page 33 - Integrating other devices; Native video format; Chapter 4
Chapter 4: Integrating other devices Video format compatibility 23 Native video format 23 Video format compatibility 24 HD and SD signal format compatibility 25 Video system signal compatibility 25 Connecting peripheral sources and outputs 25 This chapter provides information on integrating your SMA...
Page 35 - HD and SD signal format compatibility; Video system signal compatibility; Connecting peripheral sources and outputs
HD and SD signal format compatibility The following table lists the projector’s high definition and standard definition format signal compatibility, which you can adjust by using the aspect ratio commands described in Default menu on page 14. Signal format Aspect ratio Horizontalfrequency (kHz) Vert...
Page 37 - Maintaining your interactive whiteboard; Focusing and adjusting the projector image; Chapter 5
Chapter 5: Maintaining your interactivewhiteboard system Maintaining your interactive whiteboard 27 Focusing and adjusting the projector image 27 Replacing the projector lamp 28 Removing and replacing the projector lamp module 28 Resetting the lamp timer 35 This chapter includes methods for properly...
Page 38 - Replacing the projector lamp; Removing and replacing the projector lamp module
Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a qualified person replace the projector lamp mod...
Page 45 - Resetting the lamp timer
6. Connect the cables to the projector. 7. Connect the power cable to a power outlet. 8. Press the Power button once on the remote control to confirm that the projector is operating and that the lamp module is correctly installed, and then wait for the projector to turn on completely. 9. Wait five m...
Page 47 - Chapter 6
Chapter 6: Troubleshooting your interactivewhiteboard system Correcting image alignment issues 38 Diagnosing issues using the interactive whiteboard system indicators and controls 38 Interactive whiteboard indicators and controls 38 Projector lights and status 39 Projector error states 40 Your proje...
Page 48 - Correcting image alignment issues; Interactive whiteboard indicators and controls
This chapter provides basic troubleshooting information for your interactive whiteboard system. For issues not covered in this chapter, contact your authorized SMART reseller ( smarttech.com/where ) or consult the SMART Support website ( smarttech.com/support ). Correcting image alignment issues Ali...
Page 49 - Projector lights and status
Projector lights and status Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector. Specific light sequences convey information about the state of the projector, including errors. I I M P O R T A N T After you resolve the projector’s issue, disconnect and the...
Page 50 - Projector error states
Power light Service light Message Off Solid red The projector has a fan issue. It could shut downautomatically. See The “Fan Failure” message appears on the next page to troubleshoot the projector. Off Solid red The projector has a color wheel issue. See The “Color Wheel Failure” message appears on ...
Page 53 - Resolving network communication issues; Resolving audio issues
Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. g To resolve network communication issues 1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s connection panel. 2. To ac...
Page 54 - Resolving video issues; Resolving image issues; Loss of signal
Resolving video issues If your projector has a frozen image, perform the following procedure. g To resolve a frozen image 1. Ensure that the Hide Display feature is off. 2. Press the Hide button on the projector’s remote control to hide or show the display. 3. Ensure that your source device, such as...
Page 55 - No projected image; Partial, scrolling or incorrectly displayed image
g To resolve signal loss issues 1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a longer synchronization period. 2. If the image doesn’t synchronize, check your cable connections to the projector. 3. Ensure that the image signal is compatible with the projec...
Page 56 - The image from your connected laptop computer isn’t projected
g To resolve a partial, scrolling or incorrectly displayed image 1. Select Start > Control Panel . 2. Double-click Display . The Display Properties window appears. 3. Click the Settings tab. 4. Verify that your display resolution setting is lower than or equal to 1024 × 768. 5. If the projector s...
Page 57 - Your image has a vertical flickering bar
g To resolve your unstable or flickering image 1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 12. 2. Optionally, reset the projector as described in Resetting the projector on page 50 to adjust the tracking to its original value. I I M P O R T A N T This...
Page 58 - Unaligned projected image
Unaligned projected image The SMART V25 projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: l Make sure that the installation wall is plumb a...
Page 59 - Accessing the service menu
Accessing the service menu C C A U T I O N l To prevent tampering or unintentional changes, only system administrators should access the service menu. Do not share the service menu access code with casual users of your interactive whiteboard system. l Do not adjust any settings in the service menu...
Page 60 - Retrieving your password
Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 57). g To retrieve your password from the service me...
Page 61 - Locating serial numbers; Transporting your interactive whiteboard system
Locating serial numbers Before contacting SMART Technical Support, make note of your interactive whiteboard and projector serial numbers. For the location of the SMART Board 480 interactive whiteboard serial number, see the SMART Board 480 Interactive Whiteboard User’s Guide ( smarttech.com/kb/15669...
Page 63 - Appendix A
Appendix A: Remotely managing yourinteractive whiteboard system Web page management 54 Accessing web page management 54 Home 54 Control panel 54 Network settings 56 E-mail alerts 57 Password settings 57 Connecting your room control system to the SMART V25 projector 58 Pin configuration on the projec...
Page 64 - Accessing web page management; Home; Control panel
Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet. N N O T E To access the web page, your browser must support JavaScript™. Most commonly us...
Page 66 - Network settings
Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off. l On automatically assigns the DHCP server’s IP address to the projector. l Off ena...
Page 68 - Pin configuration on the projector’s RS-232 connector; Serial interface settings
Connecting your room control system to theSMART V25 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V25 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lam...
Page 70 - Projector programming commands; Projector power state controls; Value-based command methods
Projector programming commands This section documents the projector programming commands. Projector power state controls SMART V25 projectors respond to commands only at certain power levels and times. There are five projector power states: l Powering (startup) l On (operating) l Cooling l Confirm o...
Page 71 - Power state controls
All absolute values you enter must be within the command target range, and all adjustment values must equal a number within the command target range. See the following example for adjusting projector brightness: >get brightness brightness=55 >set brightness=65 brightness=65 >set brightness+...
Page 73 - General source controls
General source controls The following source controls apply to all input sources. These controls are unavailable when the projector is in Standby mode. You can specify custom color values for all inputs. These commands inform you of the current source settings. Command Response get displaymode displ...
Page 74 - Additional VGA source controls; Additional composite video source controls
Additional VGA source controls Your VGA source supports all the general source controls described in General source controls on the previous page, as well as the commands listed in this section. These settings are unavailable when the projector is in Standby mode or when the VGA sources are disconne...
Page 75 - Audio output controls
These commands inform you of the current composite video source settings. Command Response get saturation saturation=[current saturation setting] get tint tint=[current tint setting] get sharpness sharpness=[current sharpness setting] These commands control the appearance of your composite video sou...
Page 76 - Network controls
N N O T E Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such as French or Spanish, depending on television channel or media setup. Network controls These commands control your projector’s network status and settings. These settings are available eve...
Page 77 - System controls
System controls These commands enable you to switch system settings and access system information. These commands inform you of the current system settings. These commands are unavailable when the projector is in Standby mode. Command Response get autosignal autosignal=[current auto signal detection...
Page 80 - Simple Network Management Protocol (SNMP)
These commands control the current system settings. These commands are available even when the projector is in Standby mode. Command Command target range Response set restoredefaults [none] restoredefaults=done set lamphrs [target] =0 lamphrs=0 set network [target] =on =off network=[target] N N O ...
Page 81 - Batteries
Appendix B: Hardware environmentalcompliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipmentregulations (WEEE directive) Waste Electrical and ...
Page 83 - Index
3 3.5 mm audio connectors 20 A accessories included 4 optional 4 alarms 55 aspect ratios 23-25 audio connections for 20 controlling volume of 55, 65 muting 11, 65 resolving issues with 43 B batteries 9, 71 Blu-ray 25 C cameras 25 cautions ii Chinese regulations 72 closed captioning 65 color wheel 41...