Smart 400iv - Manual

About your interactivewhiteboard system SMART Board 480iv interactive whiteboard system features 2 SMART Board 480 interactive whiteboard 2 SMART V25 projector 3 Included accessories 4 Pen 4 Remote control 4 Optional accessories 4 Your SMART Board 480iv interactive whiteboard system combines the wal...

SMART Board 480iv interactive whiteboardsystem features Your SMART Board 480iv interactive whiteboard system consists of the SMART Board 480 interactive whiteboard and the SMART V25 projector system. When the SMART V25 projector displays an image from your computer on the touch-sensitive interactive...

SMART V25 projector The SMART V25 projector system includes a projector for use with SMART Board 480 interactive whiteboards and a sturdy support system for many different environments. The features of the projector system include: l A wall-mounted projector engine that uses DLP® technology by Texas...

Included accessories The following accessories are included with your SMART Board 480iv interactive whiteboard system. Pen There is one pen included with your interactive whiteboard. Remote control The remote control enables you to control the system and set up your SMART V25 projector. Use the remo...

Installing your interactivewhiteboard system Choosing a location 6 Choosing a height 6 Routing the cables 7 Installing SMART software 8 Securing the interactive whiteboard system 8 Securing the projector to the boom 8 Consult the included SMART Board 480iv interactive whiteboard system installation ...

Choosing a location Choose a location for your SMART Board 480iv interactive whiteboard system that’s far from bright light sources, such as windows or strong overhead lighting. Bright light sources can cause distracting shadows on your interactive whiteboard and can reduce the contrast of the proje...

Routing the cables When connecting cables from a SMART V25 projector to your computer, make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and then down the side of the interactive whiteboard. N   N O T E Don’t connect the power cable to a power outlet un...

Installing SMART software You must install SMART software on the computer connected to your interactive whiteboard system to access all of its features. Download SMART software from smarttech.com/software . These pages list the minimum hardware requirements for each software version. If SMART softwa...

Using your interactivewhiteboard system Using your projector 9 Using your remote control 9 Installing the remote control battery 9 Using the remote control buttons 11 Adjusting projector settings 11 Focusing the image 17 Adjusting the image 18 SMART V25 projector connection diagram 18 Using your int...

Setting Use Notes MPU Version Displays the projectormicroprocessor’s firmware version inx.x.x.x format. Network Version Displays the projector’s network cardfirmware version in x.x.x.x format. Model Number Displays the projector’s model number. Serial Number Displays the projector’s serial number. F...

Adjusting the image Refer to these notes when adjusting the projected image as described in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide ( smarttech.com/kb/153153 ). l Project a computer image set to the proper resolution while adjusting the image. If yo...

Using your interactive whiteboard Refer to the SMART Board 480 Interactive Whiteboard User’s Guide ( smarttech.com/kb/156693 ) for more information on using your interactive whiteboard. When you connect your SMART Board interactive whiteboard system to a computer with SMART software, you can access ...

Integrating other devices Video format compatibility 21 Native video format 21 Video format compatibility 22 HD and SD signal format compatibility 22 Video system signal compatibility 23 Connecting peripheral sources and outputs 23 This chapter provides information on integrating your SMART Board 48...

Video format compatibility The following table lists the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Default menu on page 13. Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 720 × 400 720×40...

Signal format Aspect ratio Horizontalfrequency (kHz) Verticalfrequency (Hz) “Match Input”appearance 480i (DVD player)(640 × 480) 4:3 15.73 59.94 Full screen 567i (DVD player)(720 × 576) 5:4 15.63 50 Letterbox 720p 16:9 44.96 59.94 Letterbox 720p 16:9 35 50 Letterbox 1080i 16:9 33.7 59.94 Letterbox 1...

Maintaining your interactivewhiteboard system Maintaining your interactive whiteboard 25 Focusing and adjusting the projector image 25 Replacing the projector lamp 26 Removing and replacing the projector lamp module 26 Resetting the lamp timer 33 This chapter includes methods for properly cleaning a...

Replacing the projector lamp This section provides detailed instructions for replacing the projector lamp. Removing and replacing the projector lamp module If the lamp fails, or if a replacement message appears on the SMART V25 projector screen, have a qualified person replace the projector lamp mod...

5. Replace the boom end cap. 6. Connect the cables to the projector. 7. Connect the power cable to a power outlet. 8. Press the Power button once on the remote control to confirm that the projector is operating and that the lamp module is correctly installed, and then wait for the projector to turn ...

Troubleshooting your interactivewhiteboard system Correcting image alignment issues 36 Diagnosing issues using the interactive whiteboard system indicators and controls 36 Interactive whiteboard indicators and controls 36 Projector lights and status 37 Projector error states 38 Your projector doesn’...

For issues not covered in this chapter, contact your authorized SMART reseller ( smarttech.com/wheretobuy ) or consult the SMART Support website ( smarttech.com/support ). Correcting image alignment issues Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment e...

Projector lights and status Two indicator lights (Power and Service) are located on the bottom of the SMART V25 projector. Specific light sequences convey information about the state of the projector, including errors. I   I M P O R T A N T After you resolve the projector’s issue, disconnect and the...

Power light Service light Message Off Solid red The projector has a fan issue. It could shut downautomatically. See The “Fan Failure” message appears on next page to troubleshoot the projector. Off Solid red The projector has a color wheel issue. See The “Color Wheel Failure” message appears on next...

5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your authorized SMART reseller ( smarttech.com/wheretobuy ). Resolving network communication issues If you don’t have network access, perform the following procedure to troubleshoot your system. g To resolv...

5. If the previous steps don’t resolve the issue, contact your authorized SMART reseller ( smarttech.com/wheretobuy ). Resolving video issues If your projector has a frozen image, perform the following procedure. g To resolve a frozen image 1. Ensure that the Hide Display feature is off. Press the H...

g To resolve signal loss issues 1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a longer synchronization period. 2. If the image doesn’t synchronize, check your cable connections to the projector. 3. Ensure that the image signal is compatible with the projec...

g To resolve a partial, scrolling or incorrectly displayed image 1. Select Start > Control Panel . 2. Double-click Display . The Display Properties window appears. 3. Click Settings . 4. Verify that your display resolution setting is lower than or equal to 1024 × 768. 5. If the projector still do...

g To resolve your unstable or flickering image 1. Adjust the Tracking setting in the on-screen display. See Image Adjustment menu on page 12. 2. Optionally, reset the projector as described in Resetting the projector on page 47 to adjust the tracking to its original value. I   I M P O R T A N T This...

Unaligned projected image The SMART V25 projector image can slip if the projector is moved often or installed in a location prone to vibration, such as next to a heavy door. Follow these precautions to help prevent the image from becoming misaligned: l Make sure that the installation wall is plumb a...

Retrieving your password If you forget the projector’s password, you can retrieve it by accessing the projector service menu directly from the projector or from the password settings menu on your projector’s web page (see Password settings on page 53). g To retrieve your password from the service me...

The SMART V25 projector serial number is located on the top of the projector under the projector mounting plate. T   T I P You can also access the projector’s serial number through the on-screen menu. For more information, see Information menu on page 16. Transporting your interactive whiteboard sys...

Remotely managing yourinteractive whiteboard system Web page management 50 Accessing web page management 50 Home 50 Control panel 51 Network settings 52 E-mail alerts 53 Password settings 53 Connecting your room control system to the SMART V25 projector 54 Pin configuration on the projector’s RS-232...

Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet. N   N O T E To access the web page, your browser must support JavaScript™. Most commonly us...

Control panel This menu enables you to manage the projector audio and video status, alerts and appearances using an Internet browser. Submenu setting Description Power Turns the projector on or puts it into Standby mode.Select the Power ON or Power OFF button. Volume Adjusts the projector’s volume f...

Network settings This menu allows you to enable or disable Dynamic Host Control Protocol (DHCP) and set the network-related addresses and names. Submenu setting Description DHCP Turns the network’s DHCP on or off. l On automatically assigns the DHCP server’s IP address to the projector. l Off enable...

E-mail alerts This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related settings. Submenu setting Description E-mail Alert Select Enable to turn on or Disable to turn off the E-mail Alert function. To Defines the e-mail address of the e-mail alert recipient...

Connecting your room control system to theSMART V25 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V25 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lam...

Projector programming commands This section documents the projector programming commands. Projector powerstate controls SMART V25 projectors respond to commands only at certain power levels and times. There are five projector power states: l Powering (startup) l On (operating) l Cooling l Confirm of...

The following table describes the source selection commands: Command Description get input Returns the projector’s current input. set input [field] Returns the input to one of the selectable fields. The following table describes the source selection response fields: Field Description VGA1 Switches s...

These commands control the appearance of your source. These settings are unavailable when the projector is in Standby mode or when the source is disconnected. See Value-based command methods on page 56 for setting absolute and adjustment commands. Command Command target range Response set displaymod...

These commands control the appearance of your VGA source. These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected. See Value-based command methods on page 56 for setting absolute and adjustment commands. Command Command target range Response set fr...

These commands inform you of the current audio output settings. Command Response get volume volume=[current volume setting] get mute mute=[current mute setting] get volumecontrol volumecontrol=[current volume control setting] get cc cc=[current closed captioning language setting] These commands cont...

These commands control your network settings. Command Command target range Response set dhcp [target] =on =off dhcp=[current] set ipaddr [target] =0.0.0.0 to =255.255.255.255 ipaddr=[current] set subnetmask [target] =0.0.0.0 to =255.255.255.255 subnetmask=[current] set gateway [target] =0.0.0.0 to =...

These commands control the current system settings. These commands are available even when the projector is in Standby mode. Command Command target range Response set restoredefaults [none] restoredefaults=done set lamphrs [target] =0 lamphrs=0 set network [target] =on =off network=[target] N   N O ...

Hardware environmentalcompliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipmentregulations (WEEE directive) Waste Electrical and Electronic E...

Customer support Online information and support Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more. Training Visit www.smarttech.com/trainingcenter for training materials and information about our training services. Technical su...

General inquiries Address SMART Technologies3636 Research Road NWCalgary, AB T2L 1Y1CANADA Switchboard +1.403.228.5940 orToll Free 1.866.518.6791 (U.S./Canada) Fax +1.403.228.2500 E-mail [email protected] Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipmen...

3 3.5 mm audio connectors 19 A accessories included 4 optional 4 alarms 51 aspect ratios 21-23 audio connections for 19 controlling volume of 51, 62 muting 11, 62 resolving issues with 41 B batteries 9, 69 Blu-ray 23 C cameras 23 cautions ii Chinese regulations 70 closed captioning 62 color wheel 39...