Polycom 1725-36028-001 - Manual

1 SpectraLink Overview The SpectraLink 8000 Telephony Gateway provides telephone functionality to SpectraLink Wireless Telephones over a wireless local area network (LAN). The installation process connects the Gateway to an existing host telephone system and LAN. The configuration process covers dow...

SpectraLink 8000 Telephony Gateway Administration Guide Up to forty SpectraLink 8000 Telephony Gateways may be connected to the LAN for a maximum capacity of 640 SpectraLink Wireless Telephones. When five or more SpectraLink 8000 Telephony Gateways are installed, the SpectraLink 8000 SVP Server must...

SpectraLink Overview System Speed SpectraLink Wireless Telephones can operate up to 54 Mb/s in 802.11a and 802.11g modes, and up to 11 Mb/s in 802.11b and b/g-mixed modes. In the b and b/g-mixed modes, if certain versions of legacy SpectraLink Wireless Telephones are used in the system, all handsets...

SpectraLink 8000 Telephony Gateway Administration Guide 8000 Telephony Gateway that works with telephone systems (CO, PBX, or Key Systems) with analog (loop start) ports. Access points Access points (APs) are supplied by third party vendors, APs provide the connection between the wired Ethernet LAN ...

SpectraLink Overview SpectraLink 8000 SVP Server The SpectraLink 8000 SVP Server manages call volume and speed. It is required in any system when five or more SpectraLink 8000 Telephony Gateways are connected to the LAN. With 40 SpectraLink 8000 Telephony Gateways cabled together, a single SpectraLi...

SpectraLink 8000 Telephony Gateway Administration Guide System Diagram 1725-36028-001_T.doc optional SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 Telephony Gateway SpectraLink 8000 SVP Ser...

3 Site Preparation As shown in the system diagram in the previous section, the SpectraLink 8000 Telephony Gateway is connected to both the Ethernet switch and the wired telephone system; the SpectraLink 8000 SVP Server is connected to the Ethernet switch only. The specifications covered here allow f...

Site Preparation LAN Requirements Network infrastructure The SpectraLink 8000 Telephony Gateway connects to your local area network (LAN). To provide adequate bandwidth and limit collisions, an Ethernet switch is required. The traffic between the SpectraLink 8000 Telephony Gateway and wireless LAN A...

4 Telephone Interface Configuration The customer or the customer's wire contractor is responsible for adhering to all local codes for wiring. Prepare Demarcation (Demarc) Blocks The SpectraLink 8000 Telephony Gateway is connected to the existing telephone system using RJ-21 connections. A SpectraLin...

Telephone Interface Configuration Install Telephone Demarc Blocks The demarcation blocks used to connect the telephone system to the Telephony Gateway should be installed on 3/4” telephone facility backboard. Although this manual uses 66-blocks as examples, any standard cross-connect blocks are acce...

SpectraLink 8000 Telephony Gateway Administration Guide Two-wire analog or digital demarc block The demarc block for the two-wire analog or digital interface should be wired as follows. LINE1 tip ring LINE 2 tip ring LINE 3 tip ring LINE 4 tip ring LINE 5 tip ring LINE 6 tip ring LINE 7 tip ring LIN...

5 Pre-Installation Verification Verify Pre-Installation Requirements Check the site to be sure pre-installation work has been completed correctly. This includes: • Location chosen for the SpectraLink 8000 Telephony Gateway is adequate and power is available. • APs are interoperable with SVP and cove...

6 Install SpectraLink 8000 Telephony Gateway Mount to Rack or Wall The SpectraLink 8000 Telephony Gateways can be wall mounted either horizontally or vertically. Gateways may also be rack mounted in a standard 19-inch rack. A Rack Mount Kit must be purchased separately for a rack mount installation....

SpectraLink 8000 Telephony Gateway Administration Guide Mount the SpectraLink 8000 Telephony Gateway to rack The Rack Mount Kit is designed for mounting equipment in a standard 19-inch rack and should contain the following equipment: • Mounting plates: Two for each Gateway to be mounted. • Screws: F...

SpectraLink 8000 Telephony Gateway Administration Guide Installing Multiple SpectraLink 8000 Telephony Gateways If installing more than one SpectraLink 8000 Telephony Gateway, the ESD bonding strap(s) must be installed between adjacent Gateways. Mount Gateway 1. See directions for installing a singl...

Install SpectraLink 8000 Telephony Gateway Install IPC cables To connect IPC cables on four or fewer SpectraLink 8000 Telephony Gateways (without a SpectraLink 8000 SVP Server): 1. Mount the SpectraLink 8000 Telephony Gateways. 2. Connect the IPC cable from the IPC OUT Port of the first unit to the ...

SpectraLink 8000 Telephony Gateway Administration Guide When installing a system with four or fewer SpectraLink 8000 Telephony Gateways and a SpectraLink 8000 SVP Server, no IPC cables are required. For this configuration, follow the directions for connecting five or more SpectraLink 8000 Telephony ...

7 SpectraLink 8000 Telephony Gateway Administration Overview The SpectraLink 8000 Telephony Gateway(s) and wireless telephones are administered and maintained through a series of menu options for each SpectraLink 8000 Telephony Gateway in the system. The SpectraLink 8000 SVP Server has a separate se...

SpectraLink 8000 Telephony Gateway Administration Guide to highlight Reset All Systems and press Enter. Respond with a Y to the reset prompt. 7. For each Gateway, assign handsets to telephone lines controlled by each SpectraLink 8000 Telephony Gateway per Chapter 13, Telephone Line Configuration. 8....

8 Connecting to the SpectraLink 8000 Telephony Gateway For the initial configuration of each SpectraLink 8000 Telephony Gateway, you should have the Wireless Device Planning Worksheet(s) that was filled out during the installation of the system. There should be one for each SpectraLink 8000 Telephon...

SpectraLink 8000 Telephony Gateway Administration Guide 2. Run a terminal emulation program (such as HyperTerminal™) or use a VT-100 terminal with the following configuration: Bits per second: 9600 Data bits: 8 Parity: None Stop bits: 1 Flow control: None 3. Press Enter to display the SpectraLink 80...

Connecting to the SpectraLink 8000 Telephony Gateway Connecting via Telnet In addition to the serial connection described in the previous section, connection to the SpectraLink 8000 Telephony Gateway may be done via the network using Telnet. Once the IP addresses are configured, every SpectraLink 80...

Connecting to the SpectraLink 8000 Telephony Gateway Connect the modem Unplug the modem from the PC’s serial port and plug it into the SpectraLink 8000 Telephony Gateway. Connecting via Internal Modem An internal 2400-baud modem is built into the SpectraLink 8000 Telephony Gateway. Line one can be c...

9 Main Menu The NetLink 8000 System menu provides a list of options for the maintenance of the SpectraLink 8000 Telephony Gateway and the handsets it supports. Menu Option Function System Status Provides status of SpectraLink 8000 Telephony Gateway and its communications links. Used to view the syst...

11 Set or Change Password Passwords may be set uniquely for each SpectraLink 8000 Telephony Gateway. If this is done, each must be administered independently and the Send All command will not work. If Send All is to be utilized in your system, all passwords must be identical. Once all SpectraLink 80...

13 Telephone Line Configuration Telephone line configuration is performed after the initial SpectraLink 8000 Telephony Gateway installation is complete and the Gateway is configured. The configuration procedure associates a handset with its telephone port in the SpectraLink 8000 Telephony Gateway. F...

Telephone Line Configuration A handset may be associated with one and only one telephone line. The same MAC address may not be assigned to two or more telephone lines. Deleting a Handset To delete a handset from the SpectraLink 8000 Telephony Gateway configuration: 1. Navigate to the NetLink Wireles...

14 Features Programming Menu Two basic types of wired telephone systems exist—analog and digital. Both types offer special features such as hold, transfer, conference, camp on, and speed dial. In both types of systems, these features are activated in a telephone by pressing a series of keys or a sin...

SpectraLink 8000 Telephony Gateway Administration Guide Navigate to the NetLink Wireless Telephone System menu for the SpectraLink 8000 Telephony Gateway and select Feature Programming . A screen similar to the following displays: Programming Digital PBX Features The numbers and symbols along the le...

SpectraLink 8000 Telephony Gateway Administration Guide Programming the ADMIN Feature The ADMIN option allows the system administrator to add and delete handsets via another handset, rather than via the SpectraLink 8000 Telephony Gateway. Any function key sequence may be programmed to ADMIN by typin...

SpectraLink 8000 Telephony Gateway Administration Guide • For analog interfaces, the features defined for the custom menus should match the features programmed in the Feature Programming screen. For example, if you have defined FCN 2 on Feature Programming as Xfer , then you should also define FCN 2...

Software Maintenance The SpectraLink 8000 Telephony Gateways and the wireless telephones use proprietary software programs written and maintained by Polycom Corporation. The software versions that are running on the system components can be displayed via the System Status screen. Downloads for the S...

SpectraLink 8000 Telephony Gateway Administration Guide SpectraLink 8020/8030 Wireless Telephones Automatic from SpectraLink 8000 Telephony Gateway or TFTP Server*** *** as set in the Gateway Configuration screen, WT TFTP Download Master, IP address. pd14udsp.binpd14csp.bin pi1400sp.bin pd14odsp.bin...

SpectraLink 8000 Telephony Gateway Administration Guide Updating Wireless Telephone Software SpectraLink handsets allow over-the-air transfer of software updates from the SpectraLink 8000 Telephony Gateway or designated TFTP server to the handsets. The downloader function in the handset checks its s...

Software Maintenance Download failure or recovery messages The following display messages indicate a failure or recovery situation during the download process. Message Description Server Busy Handset is attempting to download from a Download Master that is busy downloading other phones and refusing ...

Troubleshooting via the System Status Menu Access Point Status During a call, handsets send information about their APs to the SpectraLink 8000 Telephony Gateway. The SpectraLink 8000 Telephony Gateway maintains information on the last 16 APs on which it has received reports and displays this inform...

SpectraLink 8000 Telephony Gateway Administration Guide Last Heard and System Uptime indicates that the AP has not been used recently which might indicate that there has been a break in communications. System Uptime : Is the time elapsed since the SpectraLink 8000 Telephony Gateway was last reset or...

Troubleshooting via the System Status Menu Network Status The SpectraLink 8000 Telephony Gateway is connected to the Ethernet network, referred to as the LAN or Local Area Network. The information about that connection is provided through the Network Status screen. From the System St atus Menu , sel...

Troubleshooting via the System Status Menu Missed Slots : Occurs when the SpectraLink 8000 Telephony Gateway does not have sufficient time to process audio. This number should always be 0 or 1. Buffer Overflow : Number of times Ethernet controller received more packets than it had buffers to store t...

SpectraLink 8000 Telephony Gateway Administration Guide Name : Person or name associated with the line for identification purposes. Extension : Extension number associated with the line for identification purposes. Status : Status of the lines from the host telephone system (PBX) to the SpectraLink ...

SpectraLink 8000 Telephony Gateway Administration Guide 104 PN: 1725-36028-001_T.doc Software Version Num Calls : The number of currently active calls on the SpectraLink 8000 Telephony Gateway. Max Simul Calls : The maximum number of simultaneous active calls on the SpectraLink 8000 Telephony Gatewa...

Safety Notices Important Safety Information Follow these general precautions while installing telephone equipment: • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uni...

Index A Access point Configuration ...................................................39 Description........................................................12 Status .................................................................87 Administration Console Navigation ..................42 Alarms .......