Page 3 - Contents; Configuring the V
Contents 1 Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1 Introducing the V 2 IU 6400-S Converged Network Appliance . . . . . . . . . 1–1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 7 - Introduction
1 - 1 1 Introduction Introducing the V 2 IU 6400-S Converged Network Appliance Installed at the edge of the operations center, 6400-S Series converged network appliances secure critical voice, video and data infrastructure components such as VoIP softswitches, video Gatekeepers, gateways and media s...
Page 10 - Features
User Guide V 2 IU 6400-S Converged Network Appliance 1 - 4 Features • Resolves firewall traversal problems at the Network Operations Center for VoIP by providing a VoIP application layer gateway (ALG) or voice and video aware firewall that supports SIP, MGCP and H.323 • Resolves firewall traversal p...
Page 11 - Management Features
Introduction 1 - 5 Management Features The 6400-S is configured and managed through the Configuration Menu, a web-based Graphical User Interface. Access the Configuration Menu by entering a URL in a web browser such as Internet Explorer, Netscape, or Firefox. Using the Configuration Menu, you can se...
Page 13 - Physical Installation; If AC power supplies are installed
2 - 1 2 Installing the 6400-S Physical Installation 1 Anchor the equipment rack that will contain the 6400.The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more systems are extended in front of the rack on slides. You must also consider the weig...
Page 14 - If DC power supplies are installed:
User Guide V 2 IU 6400-S Converged Network Appliance 2 - 2 Overcurrent protection The 6400-S is designed for an AC line voltage source with up to 20 amperes of overcurrent protection per cord feed. If the power system for the equipment rack is installed on a branch circuit with more than 20 amperes ...
Page 15 - Power Supplies; DC Power Supply Interface Requirements
Installing the 6400-S 2 - 3 • Rating: For U.S./Canada cords must be UL Listed/CSA Certified type SJT, 18-3 AWG. For outside U.S./Canada cords must be flexible harmonized (<HAR>) or VDE certified cord with 3 x 0.75 mm conductors rated 250 VAC. • Connector, wall outlet end: Cords must be termina...
Page 16 - AC Power Supply Interface Requirements
User Guide V 2 IU 6400-S Converged Network Appliance 2 - 4 Voltage • Minimum tolerance = -38VDC • Nominal rating = -48 to -60VDC • Maximum tolerance = -75VDS • Maximum input current = 17.0 Amps The power supply will power-off if the DC input is less than -34 VDC. DC Power Supply LED Indicators AC Po...
Page 20 - Getting help; Getting information about the network
User Guide V 2 IU 6400-S Converged Network Appliance 3 - 4 Getting help You can get help from several sources in the Configuration Menu. • By pressing Help in the navigation bar. • Following the link in Info at the top of the various Configuration pages. • From the links on the Configuration Menu ho...
Page 22 - Getting information about the system
User Guide V 2 IU 6400-S Converged Network Appliance 3 - 6 Link Status Link Status displays the status of the Ethernet connections. Ethernet auto negotiation is often unreliable, especially between different vendors or old and new networking equipment. Failure of auto negotiation is generally not a ...
Page 25 - Configuring Network Settings; Configuring subscriber interface settings
4 - 1 4 Configuring Network Settings You can configure the 6400-S for: • Subscriber interface settings. • Provider interface settings. • Network settings. Optionally, you can: • Enabling remote system logging. • Configure a different interface for managing the 6400-S. See Chapter 7 for details. • Co...
Page 26 - Configuring provider interface settings
User Guide V 2 IU 6400-S Converged Network Appliance 4 - 2 To configure subscriber interface settings: 1. In the navigation bar, select Network. \ 2. In Subscriber Interface Settings, highlight and replace the default IP Address and Subnet Mask. 3. If you are configuring network settings, see the in...
Page 27 - Setting the Ethernet link rate
Configuring Network Settings 4 - 3 To configure provider interface settings: 1. In the navigation bar, select Network 2. In Provider Interface Settings, select Static IP Address (the most common configuration), or DHCP if a DHCP server assigns the 6400-S's internal address. 3. Enter an IP Address. 4...
Page 29 - Configuring the Network
Configuring Network Settings 4 - 5 5. Press Submit. Configuring the Network Use network settings to configure the default gateway address, and the primary and secondary DNS servers. Packets destined for IP addresses not known to the 6400-S are forwarded to the Default Gateway for handling. For the 6...
Page 31 - Configuring VoIP
5 - 1 5 Configuring VoIP An application-layer gateway provides basic proxy features for voice and video over IP traffic. Serving as an ALG proxy, the 6400-S provides Network Address Translation (NAT) services for the protected softswitch, gatekeeper or other media devices. It maps multiple devices o...
Page 36 - Configuring VoIP subnet routing
User Guide V 2 IU 6400-S Converged Network Appliance 5 - 6 Configuring VoIP subnet routing In its simplest configuration, the 6400-S acts as a proxy for a soft-switch or H.323 gatekeeper on its immediate Provider subnet. Because these devices reside on the same subnet as the 6400-S, packets proxied ...
Page 37 - Deleting a VoIP subnet route
Configuring VoIP 5 - 7 2. In the System menu, select VoIP Subnet Routing. 3. Enter the network address in IP Network, such as 10.10.12.0.This is the IP address of the remote subnet containing the voice devices. 4. Enter a subnet mask in Netmask, such as 255.255.255.0 A subnet mask of the network det...
Page 38 - Configuring VoIP sur vivability; Configuring sofswitch sur vivability
User Guide V 2 IU 6400-S Converged Network Appliance 5 - 8 Configuring VoIP sur vivability Survivability features enable the 6400-S to extend the availability of VoIP services. These features include: • Support for redundant SIP softswitches • Support for the Virtual Router Redundancy Protocol (VRRP...
Page 40 - Configuring VRRP
User Guide V 2 IU 6400-S Converged Network Appliance 5 - 10 4. To configure Sofswitch Redundancy, enter the following: 5. Press Submit. Configuring VRRP The Virtual Router Redundancy Protocol (VRRP) is designed to eliminate the 6400-S as a single point of failure in a network configuration. Two 6400...
Page 43 - Configuring the Firewall; Configuring the firewall basic settings
6 - 1 6 Configuring the Firewall The 6400-S can act as a firewall. A firewall restricts and controls the traffic between networks, typically between a corporate network and the Internet. If an external firewall is used, the firewall features can be set to pass or block traffic depending on whether t...
Page 45 - Configuring advanced firewall settings
Configuring the Firewall 6 - 3 Basic settings rules Follow these rules when configuring basic settings: • For Allow TCP Port and Allow UDP Port, valid values are 1 through 65535. • Separate multiple entries by spaces, • Indicate a range of values with a colon (:). For example, 25:50 means perform th...
Page 46 - Advanced setting rules
User Guide V 2 IU 6400-S Converged Network Appliance 6 - 4 4. Configure Deny Hostwise TCP (IP-Port) according to the rules in Advanced setting rules on page 6-4 . This setting denies all traffic matching the specified TCP port numbers and the specified source IP addresses 5. Configure Deny Hostwise ...
Page 47 - Administrative Options
7 - 1 7 Administrative Options The 6400-S supports a number of additional administrative operations. Using these options you can: • Change the administration password • Specify user commands • Manage SIP, MGCP or H.323 clients • Restart the network • Reboot the system • Run network test tools • Upgr...
Page 48 - Specifying user commands
User Guide V 2 IU 6400-S Converged Network Appliance 7 - 2 2. On the System page, locate Change Password, and follow this link:The password of the device can be changed. 3. Enter the New Password. The new password must be between 6 and 20 characters in length. Any combination of alpha and numeric ch...
Page 50 - Selecting a client
User Guide V 2 IU 6400-S Converged Network Appliance 7 - 4 To work with the client list: 1. Choose Clients List from the System menu on the navigation bar. 2. Select a protocol from Protocol to display. The SIP client list is the default. 3. Perform an operation according to the instructions in: — F...
Page 51 - Quer ying clients; Adding clients
Administrative Options 7 - 5 2. Press OK to delete the client or Cancel to end the operation. Quer ying clients To quer y a client: 1. Click the Information Icon in the No Sort column. 2. Details about the selected client display at the top of the page. Adding clients To add a client: 1. Enter the c...
Page 52 - Restarting the network; Rebooting the system; Using Network Test Tools
User Guide V 2 IU 6400-S Converged Network Appliance 7 - 6 Press Submit. Restarting the network Use Network Restart to stop and the restart all the networking services that are running on the system. Technical support may request that networking services be restarted during a troubleshooting session...
Page 53 - Running a ping test; Running a traceroute test
Administrative Options 7 - 7 Running a ping test The Ping Test is the most common test used to verify basic connectivity to a networking device. Successful ping test results indicate that both physical and logical path connections exist between the 6400-S and the test IP address. Successful ping tes...
Page 54 - Upgrading the firmware
User Guide V 2 IU 6400-S Converged Network Appliance 7 - 8 2. In the System menu, select Network Test Tools. 3. Enter an IP Address to Trace 4. Select an Interface. 5. Press Traceroute. Upgrading the firmware Occasionally, new releases of firmware will become available to add new features to the 640...
Page 55 - Configuring a management interface; Configuring the interface
Administrative Options 7 - 9 To upgrade the firmware: 1. In the navigation bar, select System. 2. In the System menu, select Upgrade Firmware. 3. Enter an Download Server IP address. 4. Enter a Filename. 5. Press Submit. Configuring a management interface You can configure a specific management inte...
Page 57 - Configuring the trusted management addresses
Administrative Options 7 - 11 1. Reconnect the 6400-S to the network by moving the connection from the Provider port (Port 2) to the Optional Out of Band Ethernet Port (Port 3). Figure 1. Move the connection from Port 2 to Port 3 2. Restart the system. Configuring the trusted management addresses Tr...
Page 58 - Setting the Provider MTU size
User Guide V 2 IU 6400-S Converged Network Appliance 7 - 12 To configure trusted management addresses: 1. In the navigation pane, select Firewall. 2. Within the Trusted Management Addresses, enter a list of trusted management host addresses or network/masks. The basic firewall rules will be applied ...
Page 59 - Enabling SNMP
Administrative Options 7 - 13 To set the Provider MTU size: 1. In the navigation bar, select System. 2. In the System menu, select Set Link. 3. Enter the Provider MTU size. 4. Press Submit. Enabling SNMP The 6400-S can be managed remotely by an SNMP network management system such as HP Openview. The...
Page 61 - Disabling SNMP; Enabling remote system logging
Administrative Options 7 - 15 4. Press Submit. Disabling SNMP To disable SNMP, select Services Configuration from the System menu and uncheck the SNMP checkboxes. Enabling remote system logging The 6400-S can be configured to log system messages to an external syslog server. To enable remote system ...
Page 63 - Disabling remote system logging; Setting the system date and time
Administrative Options 7 - 17 Disabling remote system logging To disable remote system logging, select Services Configuration from the System menu and uncheck Enable Remote System Logging. Setting the system date and time The System Time page allows the user to set the 6400-S's time or configure it ...
Page 64 - Creating a static route
User Guide V 2 IU 6400-S Converged Network Appliance 7 - 18 6. Press Submit. Creating a static route Static routes may be needed to support network applications, such as a web server, that are allowed through the firewall and directed to a specific IP address or subnet. Use care when configuring sta...
Page 65 - Deleting a static route
Administrative Options 7 - 19 2. In the System menu, select Route. 3. Check the Apply Route box. 4. Enter an IP Network address. 5. Enter a Netmask address. 6. Enter a Gateway address. 7. Press Submit. Deleting a static route >> To delete a static route, uncheck the Apply Route box.
Page 67 - Appendix; Troubleshooting Tips; Trouble accessing the Internet
Appendix - 1 Appendix Troubleshooting Tips This section assists you with problems you may encounter while installing the 6400-S. Trouble accessing the Internet We recommend connecting a PC either directly or through a switch to the Port 1 of the 6400-S. The default IP address of the 6400-S is 192.16...
Page 68 - Checking the ALG registration code; Telephone doesn't register with the softswitch; Pinging the softswitch
User Guide V 2 IU 6400-S Converged Network Appliance Appendix - 2 Checking the ALG registration code To check the ALG registration code: 1. From the navigation bar, select System. 2. From Registration Status, click License Key. 3. If you do not see a license key, contact Polycom Technical Services. ...
Page 69 - Regulatory Notices; END-USER LICENSE AGREEMENT FOR POLYCOM® SOFTWARE
Regulatory Notices - 1 Regulatory Notices END-USER LICENSE AGREEMENT FOR POLYCOM® SOFTWARE IMPORTANT-READ CAREFULLY BEFORE USING THE SOFTWARE PRODUCT: This End-User License Agreement ("Agreement") is a legal agreement between you (and/or any company you represent) and either Polycom (Netherl...
Page 80 - Compliance and Compatibility
User Guide V 2 IU 6400-S Converged Network Appliance Regulatory Notices - 12 Compliance and Compatibility 1 1 Intel® Telco/Industrial Grade Server TIGPR2U Product Guide
