Page 2 - The terms; This version of the Getting Started Guide is based on
Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: [email protected] Trademark Statement The terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of P...
Page 3 - Summar y Table of Contents
3 Summar y Table of Contents 1 General information ...................................................................................................................................... 19 2 SmartLink installation .........................................................................................
Page 4 - Table of Contents
4 Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents .................................................................................................................
Page 6 - Network—LAN
6 SmartLink 4020 Getting Started Guide Table of Contents ToS/DiffServ .........................................................................................................................................................35 Saving your work ............................................................
Page 7 - Telephony
7 SmartLink 4020 Getting Started Guide Table of Contents Port Forwarding ....................................................................................................................................................43 Reserved Ports ................................................................
Page 9 - System
9 SmartLink 4020 Getting Started Guide Table of Contents Selective Call Forward Settings .......................................................................................................................59 Incoming caller #1–8 .......................................................................
Page 11 - Documentation
11 SmartLink 4020 Getting Started Guide Table of Contents Ring Setting ....................................................................................................................................................76 Ring Waveform ...................................................................
Page 12 - Compliance information
12 SmartLink 4020 Getting Started Guide Table of Contents Shipping instructions ................................................................................................................................88 A Compliance information ...................................................................
Page 13 - List of Figures
13 List of Figures 1 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2 SmartLink 4020 installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 15 - List of Tables
15 List of Tables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 16 - About this guide; Audience; before
16 About this guide This guide describes using the SmartLink 4020 router. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 19 provides information about...
Page 17 - Precautions; Warnings; Note; Safety when working with electricity
17 SmartLink 4020 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury...
Page 18 - General observations; Clean the case with a soft slightly moist anti-static cloth; Typographical conventions used in this document; General conventions; Table 1. General conventions; Convention; Garamond blue type; WARNING
18 SmartLink 4020 Getting Started Guide About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from m...
Page 19 - Chapter 1; General information; Chapter contents
19 Chapter 1 General information Chapter contents SmartLink 4020 overview ......................................................................................................................................20
Page 20 - The SmartLink VoIP SoHo Router (see
SmartLink 4020 overview 20 SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1 ) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the...
Page 21 - Chapter 2; SmartLink installation; Installing the router
21 Chapter 2 SmartLink installation Chapter contents Installing the router ...............................................................................................................................................22
Page 22 - installation diagram; Obtain an IP address
Installing the router 22 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Installing the router Do the following: Figure 2. SmartLink 4020 installation diagram Note For proper ventilation, leave at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit. Place the...
Page 23 - Figure 3. Router front panel LEDs; Connect to the Internet service provider.; CAUTION
Installing the router 23 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Note The SmartLink has automatic MDX (auto-crossover) detection and configu-ration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable. Note Follo...
Page 24 - Chapter 3; Home
24 Chapter 3 Home Chapter contents System information ...............................................................................................................................................25 System Uptime .........................................................................................
Page 25 - System information; Figure 4. SmartLink VoIP download and configuration Home page; System Uptime; The IP address of the SmartLink 4020 on the WAN interface.; LAN IP Address
System information 25 SmartLink 4020 Getting Started Guide 3 • Home System information Figure 4. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink 4020 has been operating since the last time it was reloaded (either by powering the unit off and then on aga...
Page 26 - The SmartLink firmware version number.; System Status; Total number of VoIP RTP bytes sent.
System Status 26 SmartLink 4020 Getting Started Guide 3 • Home Application Version The SmartLink firmware version number. Config Date The date of the configuration file that was downloaded from an auto-upgrade server. Security Indicates that the SmartLink web interface utility has been secured with ...
Page 27 - Chapter 4; Network—WAN
27 Chapter 4 Network—WAN Chapter contents Status .....................................................................................................................................................................29 Interface Status .....................................................................
Page 29 - Status; Interface Status; Figure 5. Internet Status window; Yes indicates the WAN interface is enabled and ready to be used.; Network Settings; These are the details of your WAN network settings.
Status 29 SmartLink 4020 Getting Started Guide 4 • Network—WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. Service Either Routed or Brid...
Page 30 - Settings; figure 6; figure 5
Settings 30 SmartLink 4020 Getting Started Guide 4 • Network—WAN MAC address The MAC address of the WAN Ethernet interface in the SmartLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.2...
Page 31 - Internet Configuration; Figure 6. Internet Configuration section of the Settings window; Device Operating Mode
Settings 31 SmartLink 4020 Getting Started Guide 4 • Network—WAN Internet Configuration Figure 6. Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation. Obtain WAN configuration dynamically Select this option if appropriate. ...
Page 32 - WAN PPPoE Configuration; Figure 7. WAN PPPoE Configuration section of the Settings window; Enable PPPoE; Service Name. PPPoE Service name
Settings 32 SmartLink 4020 Getting Started Guide 4 • Network—WAN WAN PPPoE Configuration Figure 7. WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE. Authentication Enter the username and password provided by your ISP. Settings Idle...
Page 33 - while the more advanced services are fee-based.; Figure 8. Dynamic DNS Service window; Configuring Dynamic DNS; Choose Sever; figure 8; Host Name
Settings 33 SmartLink 4020 Getting Started Guide 4 • Network—WAN found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name. The DNS server used for registration is operated by Dynamic Network Services, Inc., Dy...
Page 34 - MTU Size; Figure 10. MTU section of the Settings window; The size limit (bytes) of the packet for all outgoing packets.; WAN VLAN Configuration; Figure 11. WAN VLAN Configuration section of the Settings window; Saving your work; When you are finished configuring the VLAN settings, click the; Save Internet Settings; figure 9
Settings 34 SmartLink 4020 Getting Started Guide 4 • Network—WAN MTU Size Figure 10. MTU section of the Settings window MTU (Maximum Transfer Unit) Size The size limit (bytes) of the packet for all outgoing packets. WAN VLAN Configuration The SmartLink 4020 can mark outgoing Ethernet frames on the W...
Page 35 - Figure 12. QoS window; Enable Voice QoS; When you are finished configuring settings, click the; Save Settings; button to save the changes.
QoS (Quality of Service) 35 SmartLink 4020 Getting Started Guide 4 • Network—WAN QoS (Quality of Service) Figure 12. QoS window Enable Voice QoS Enable or disable the voice quality of service function. When QoS is enabled, the SmartLink 4020 will priori-tize and rate-limit the introduction of voice ...
Page 36 - Save ToS/DiffServ Settings; button to save; IPSec Configuration; Figure 14. IPSec Configuration window; Enable/disable tunnel 1 IP sec
IPSec Configuration 36 SmartLink 4020 Getting Started Guide 4 • Network—WAN Saving your work When you are finished configuring ToS/DiffServ settings, click the Save ToS/DiffServ Settings button to save the changes. IPSec Configuration This page allows configuration of the device’s IPSec (IP security...
Page 38 - Hex number up to 40 nibbles; When you are finished configuring tunnel settings, click the; Save Tunnel Settings
IPSec Configuration 38 SmartLink 4020 Getting Started Guide 4 • Network—WAN Inbound ESP Authentication Key (HEX) Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings, click the Save Tunnel Settings button to save the changes.
Page 39 - Chapter 5
39 Chapter 5 Network—LAN Chapter contents Settings ..................................................................................................................................................................40 Network Settings ......................................................................
Page 40 - Figure 15. Network Settings window; Enter the IP address and subnet mask of your LAN network.; When you are finished, click the; DHCP; Figure 16. DHCP Server Configuration window
Settings 40 SmartLink 4020 Getting Started Guide 5 • Network—LAN Settings Figure 15. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the Save Settings button to save the changes. DHCP These configuration...
Page 41 - Server Settings; Client IP Address Range; Client Network Information; Domain Name; Static Address Assignment; Add; Viewing the DCHP Client Table; View DHCP Table; Figure 17. DHCP Client Table window; Update; Save DHCP Settings
DHCP 41 SmartLink 4020 Getting Started Guide 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port. Client IP Address Range Minimum and maximum limits on the range of IP ...
Page 42 - Routing; These configuration parameters are for the internal router.; “Device Operating Mode”; Figure 18. Router Configuration window; Dynamic Routing; Click the; View Routing Table; button to display the Routing Table (see; Figure 19. Routing Table window; When you are finished configuring Router settings, click the; Save Router Settings; on
Routing 42 SmartLink 4020 Getting Started Guide 5 • Network—LAN Routing These configuration parameters are for the internal router. Note These parameters only apply when the Device Operating Mode is set to Router (see section “Device Operating Mode” on page 31). Figure 18. Router Configuration windo...
Page 43 - Port Forwarding; Figure 20. Port Forwarding Configuration window; Reserved Ports; Specifies reserved ports that cannot be forwarded to the LAN.; Port Forwarding to LAN; Save NAPT Settings; IP Filtering; Figure 21. IP Filtering window
Port Forwarding 43 SmartLink 4020 Getting Started Guide 5 • Network—LAN Port Forwarding Figure 20. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be...
Page 44 - Filter IP Range
IP Filtering 44 SmartLink 4020 Getting Started Guide 5 • Network—LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface. Typically this is used to block access to the Internet Saving your work When you are ...
Page 45 - Chapter 6
45 Chapter 6 Telephony Chapter contents VoIP Status ...........................................................................................................................................................48 VoIP Server Registration Status .............................................................
Page 48 - VoIP Status; Figure 22. VoIP Status window; VoIP Server Registration Status; Current Server; Phone Line Status; Registration Status; Online; using the SIP server.; Registering
VoIP Status 48 SmartLink 4020 Getting Started Guide 6 • Telephony VoIP Status Figure 22. VoIP Status window VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records (DNS-SRV). Domain The VoIP domain name i...
Page 49 - No Registration; xxx; SIP
SIP 49 SmartLink 4020 Getting Started Guide 6 • Telephony • No Registration —The SmartLink 4020 is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized —A SIP final status message status of 401 or 407 h...
Page 50 - SIP Configuration; Figure 23. SIP Configuration section of the SIP window; SIP Server Settings; Figure 24. Gateway Settings section of the SIP window; Gateway Settings; Dial Plan. Refer to appendix
SIP 50 SmartLink 4020 Getting Started Guide 6 • Telephony SIP Configuration Figure 23. SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be...
Page 51 - SIP Extensions; Figure 25. SIP Extensions section of the SIP window; Support PRACK method; RTP Telephone Event Configuration
SIP 51 SmartLink 4020 Getting Started Guide 6 • Telephony SIP Extensions Figure 25. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone pa...
Page 52 - Figure 27. VoIP VLAN Configuration section of the SIP window; SIP Parameters; Figure 28. SIP Parameters section of the SIP window; Hook Flash MIME Type
SIP 52 SmartLink 4020 Getting Started Guide 6 • Telephony Figure 27. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 28. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. SIP T...
Page 53 - NAT Traversal; Figure 29. NAT Traversal section of the SIP window; Select this if you will not be using NAT traversal methods.; When you are finished configuring SIP settings, click the; Save SIP Settings
SIP 53 SmartLink 4020 Getting Started Guide 6 • Telephony NAT Traversal Figure 29. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider. Outbound Proxy Port Type the outb...
Page 54 - Audio/CODEC Configuration; Figure 30. Audio/CODEC Configuration window; CODECS; Selected column: Check the codecs that are acceptable to use; Packetization; Configure the packet sending increment.; Jitter Buffer; Configure the timing of the voice buffering:
Audio/CODEC Configuration 54 SmartLink 4020 Getting Started Guide 6 • Telephony Audio/CODEC Configuration Figure 30. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be tu...
Page 55 - Save CODEC Configuration
Phone 1 & Phone 2 55 SmartLink 4020 Getting Started Guide 6 • Telephony FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmissions initiated by the originator of the fax. The fax transmissions will be transported...
Page 56 - User Information; Figure 31. User Information section of Phone 1 or Phone 2 window; Phone Number; Supplementary Service Activation; “Supplementary Service Keys”
Phone 1 & Phone 2 56 SmartLink 4020 Getting Started Guide 6 • Telephony User Information Figure 31. User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validati...
Page 57 - Enable speed dial service.
Phone 1 & Phone 2 57 SmartLink 4020 Getting Started Guide 6 • Telephony Figure 32. Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service—All received calls will be forwarded to the destination specified under the call forwarding sett...
Page 58 - Dial Out Type; Figure 33. Dial Out Type section of Phone 1 or Phone 2 window
Phone 1 & Phone 2 58 SmartLink 4020 Getting Started Guide 6 • Telephony Call Forward on Busy Enable call forward on busy service. Conditional Call Forward Enable call forward selective service. Call Waiting Enable call waiting service. Anonymous Call Reject Enable block anonymous calls service—W...
Page 59 - Warm Line Number; Call Forward Settings; Cfwd All Dest; Selective Call Forward Settings; Up to 8 incoming calls can be selected for call forwarding.
Phone 1 & Phone 2 59 SmartLink 4020 Getting Started Guide 6 • Telephony Warm Line Number Input the number for Warm Line function—The warm line function provides a delay period after the tele-phone goes off-hook for the user to dial a number different than that specified for the warm line. If the...
Page 60 - Incoming Call Block; Figure 36. Incoming Call Block section of Phone 1 or Phone 2 window; Block Caller ID; Outgoing Call Block; Figure 37. Incoming Call Block section of Phone 1 or Phone 2 window; Digit Pattern; HTTP Digest Setting; Figure 38. HTTP Digest Setting section of Phone 1 or Phone 2 window; Save
Phone 1 & Phone 2 60 SmartLink 4020 Getting Started Guide 6 • Telephony Incoming Call Block Figure 36. Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block. Outgoing Call Block Outgoing call block allows for the blocking of an outbound call ...
Page 61 - Speed Dial; Figure 39. Speed Dial window; Line 1 Speed Dial Settings; Line 2 Speed Dial Settings; Speed Dial Serv
Speed Dial 61 SmartLink 4020 Getting Started Guide 6 • Telephony Speed Dial Figure 39. Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. Line 2 Speed Dial Settings Sp...
Page 62 - Chapter 7
62 Chapter 7 System Chapter contents Set Security Password ............................................................................................................................................65 Web Page Protect ....................................................................................
Page 65 - Set Security Password; Figure 40. Set Security Password window; Web Page Protect; Type the administrator’s password.; New User Password; Type the user’s password.
Set Security Password 65 SmartLink 4020 Getting Started Guide 7 • System Set Security Password Figure 40. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web ac...
Page 66 - Confirm new password; When you are finished configuring security settings, click the; Configuration; Figure 41. Configuration window; Logging; Enable Syslog; Syslog Server
Configuration 66 SmartLink 4020 Getting Started Guide 7 • System Confirm new password Re-enter the password for confirmation. Saving your work When you are finished configuring security settings, click the Save Settings button to save the changes. Configuration Figure 41. Configuration window Loggin...
Page 67 - Enable Debug; Debug Connect Port
Configuration 67 SmartLink 4020 Getting Started Guide 7 • System Enable Debug Enable or disable System Debug. Debug Server The debug server IP address and port. This specifies the server for logging SmartLink 4020 debug information. Debug information can be sent to a syslog server. A sample record o...
Page 68 - Service Access; Figure 42. Service Access window; Enable HTTP; Enable Ping Reply; Save Service Access Settings; Localization
Service Access 68 SmartLink 4020 Getting Started Guide 7 • System Service Access Figure 42. Service Access window Enable HTTP When checked access to the web configuration interface (HTTP) of the SmartLink 4020 through the WAN interface port is enabled. Note If the Enable HTTP option is not checked, ...
Page 69 - Call Progress Tones; To set the call progress tones manually specify:; Figure 43. Call Progress Tones section of Localization window; Dial Tone
Localization 69 SmartLink 4020 Getting Started Guide 7 • System Call Progress Tones The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID meth...
Page 70 - Busy Tone; Distinctive Ring Setting 1–8
Localization 70 SmartLink 4020 Getting Started Guide 7 • System Busy Tone Played when a 486 RSC is received for an outbound call. Ring Back Tone Played for an outbound call when the far end is ringing. Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Dis...
Page 71 - The Bellcore standard ring cadence patterns are shown in; Supplementary Service Keys; Table 2. Bellcore standard ring cadence patterns; Name
Localization 71 SmartLink 4020 Getting Started Guide 7 • System Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | "RING_1" | "RING_2" | "RING_3" | "RING_4" | "RING_5" | "RING_6" | "RING_7" | ...
Page 73 - Enables or disables the speed dialing feature.; Calling Prefix Keys; Figure 46. Calling Prefix Keys section of Localization Window
Localization 73 SmartLink 4020 Getting Started Guide 7 • System Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for ...
Page 75 - Hotline; Control Timer Values; Figure 47. Control Timer Values section of Localization window; Hook Flash Timer
Localization 75 SmartLink 4020 Getting Started Guide 7 • System tone after entering the calling prefix key. Before using, call forward busy must be enabled using the activate sequence defined in the supplementary service table. Example: *743019751000 and on-hook the phone. All calls received will fo...
Page 76 - “Gateway Settings”; FXS Port; Figure 49. Ring Setting section of Localization window
Localization 76 SmartLink 4020 Getting Started Guide 7 • System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings” on page ...
Page 77 - FXS Port Polarity Configuration; Figure 50. FXS Port Polarity section of Localization window; SNMP Configuration; Figure 51. SNMP Configuration window; SNMP Trap Configuration
SNMP Configuration 77 SmartLink 4020 Getting Started Guide 7 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 50. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. ...
Page 78 - SNMP Community Configuration; Read Community; SNMP System Configuration; System Description; Save SNMP Settings; Auto Upgrade; Figure 52. AutoUpgrade window
Auto Upgrade 78 SmartLink 4020 Getting Started Guide 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public. Write Community The community name used by the SNMP manager when settin...
Page 79 - Enable Auto Upgrade; Save AutoUpgrade; Manual Upgrade; HTTP; Figure 53. Manual Upgrade window
Manual Upgrade 79 SmartLink 4020 Getting Started Guide 7 • System Enable Auto Upgrade Enable or disable auto upgrade—If enabled, the SmartLink 4020 will automatically check the upgrade server on a periodic basis for new system firmware and software upon reload or power cycle. Auto Upgrade Protocol S...
Page 80 - Reload; Figure 54. Reload window
Reload 80 SmartLink 4020 Getting Started Guide 7 • System Reload Figure 54. Reload window Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. Chose the Reload and execute Downloader Application option, to b...
Page 81 - Chapter 8; Introduction
81 Chapter 8 Documentation Chapter contents Introduction ..........................................................................................................................................................82
Page 82 - Clicking the; ) connects to the Patton website to display the most current ver-; Figure 55. Documentation link
Introduction 82 SmartLink 4020 Getting Started Guide 8 • Documentation Introduction Clicking the Documentation link (see figure 55 ) connects to the Patton website to display the most current ver- sion of the SmartLink 4020 Getting Started Guide in portable document format (PDF). Figure 55. Document...
Page 83 - Chapter 9; Logout
83 Chapter 9 Logout Chapter contents Introduction ..........................................................................................................................................................84
Page 84 - Clicking; Figure 56. Logout window; You will be returned to the password verification page (see; Figure 57. Password verification page
Introduction 84 SmartLink 4020 Getting Started Guide 9 • Logout Introduction Clicking Logout (see figure 56 ) displays Logout—Sure to Logout?. If you want to exit from the SmartLink management utility, click the Logout button (see figure 56 ). Figure 56. Logout window You will be returned to the pas...
Page 86 - Contacting Patton for assistance
86 Chapter 10 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................87 Contact information .................................................
Page 87 - “Contact information”; Contact information; Patton support headquarters in the USA; Warranty Service and Returned Merchandise Authorizations (RMAs); Warranty coverage
Introduction 87 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information” —describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizati...
Page 88 - Returns for credit; RMA numbers; Shipping instructions
Warranty Service and Returned Merchandise Authorizations (RMAs) 88 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our ...
Page 89 - Appendix A; Compliance
89 Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................90 EMC Compliance: ................................................................
Page 90 - Safety Compliance; Radio and TV Interference; CE
Compliance 90 SmartLink 4020 Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 Radio and TV Interference The SmartLink router generates and uses radio frequency energy, and if not installed and used p...
Page 91 - Appendix B; Specifications
91 Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................92 Connectivity ..............................................................................
Page 92 - Voice Connectivity
Voice Connectivity 92 SmartLink 4020 Getting Started Guide B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling d...
Page 93 - Voice Services/Features
Voice Services/Features 93 SmartLink 4020 Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT NTP DHCP client & server PPPoE IPSEC VPN Programm...
Page 94 - Appendix C; Dial plans
94 Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................95 Sample Dial Plans .........................................................................
Page 95 - Sample Dial Plans; Simple Dial Plan; Local operator on 0, long distance operator on 00
Introduction 95 SmartLink 4020 Getting Started Guide C • Dial plans Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate-keep...
Page 96 - 0-digit long distance prefixed by 91
Sample Dial Plans 96 SmartLink 4020 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)
Page 97 - Appendix D; Calling Features
97 Appendix D Calling Features Chapter contents Introduction ..........................................................................................................................................................98
Page 98 - table 3; in; Feature
Introduction 98 SmartLink 4020 Getting Started Guide D • Calling Features Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the SmartLink 4020 (see table 3 ). Note Your telephony service provider must enable your service f...