Patton 4020 Series - Manuals
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Manual Patton 4020 Series
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Patton Electronics Company, Inc. 7622 Rickenbacker Drive Gaithersburg, MD 20879 USA Tel: +1 (301) 975-1000 Fax: +1 (301) 869-9293 Support: +1 (301) 975-1007 Web: www.patton.com E-mail: [email protected] Trademark Statement The terms SmartLink, SmartNode, SmartWare, and SmartView are trademarks of P...
3 Summar y Table of Contents 1 General information ...................................................................................................................................... 19 2 SmartLink installation .........................................................................................
4 Table of Contents Summary Table of Contents ........................................................................................................................... 3 Table of Contents .................................................................................................................
6 SmartLink 4020 Getting Started Guide Table of Contents ToS/DiffServ .........................................................................................................................................................35 Saving your work ............................................................
7 SmartLink 4020 Getting Started Guide Table of Contents Port Forwarding ....................................................................................................................................................43 Reserved Ports ................................................................
9 SmartLink 4020 Getting Started Guide Table of Contents Selective Call Forward Settings .......................................................................................................................59 Incoming caller #1–8 .......................................................................
11 SmartLink 4020 Getting Started Guide Table of Contents Ring Setting ....................................................................................................................................................76 Ring Waveform ...................................................................
12 SmartLink 4020 Getting Started Guide Table of Contents Shipping instructions ................................................................................................................................88 A Compliance information ...................................................................
13 List of Figures 1 SmartLink 4020 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 2 SmartLink 4020 installation diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
15 List of Tables 1 General conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 2 Bellcore standard ring cadence patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
16 About this guide This guide describes using the SmartLink 4020 router. Audience This guide is intended for the following users: • Operators • Installers • Maintenance technicians Structure This guide contains the following chapters and appendices: • Chapter 1 on page 19 provides information about...
17 SmartLink 4020 Getting Started Guide About this guide Precautions Notes, cautions, and warnings, which have the following meanings, are used throughout this guide to help you become aware of potential problems. Warnings are intended to prevent safety hazards that could result in per- sonal injury...
18 SmartLink 4020 Getting Started Guide About this guide General observations • Clean the case with a soft slightly moist anti-static cloth • Place the unit on a flat surface and ensure free air circulation • Avoid exposing the unit to direct sunlight and other heat sources • Protect the unit from m...
19 Chapter 1 General information Chapter contents SmartLink 4020 overview ......................................................................................................................................20
SmartLink 4020 overview 20 SmartLink 4020 Getting Started Guide 1 • General information SmartLink 4020 overview The SmartLink VoIP SoHo Router (see figure 1 ) provides transparent connectivity for analog phones and faxes to the world of Internet voice. Connecting to any analog phone, fax or PBX, the...
21 Chapter 2 SmartLink installation Chapter contents Installing the router ...............................................................................................................................................22
Installing the router 22 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Installing the router Do the following: Figure 2. SmartLink 4020 installation diagram Note For proper ventilation, leave at least 2 inches (5 cm) of clearance at the sides, front, and rear of the unit. Place the...
Installing the router 23 SmartLink 4020 Getting Started Guide 2 • SmartLink installation Note The SmartLink has automatic MDX (auto-crossover) detection and configu-ration on all Ethernet ports. Any of the ports can be connected to a host or hub/switch with a straight-through wired cable. Note Follo...
24 Chapter 3 Home Chapter contents System information ...............................................................................................................................................25 System Uptime .........................................................................................
System information 25 SmartLink 4020 Getting Started Guide 3 • Home System information Figure 4. SmartLink VoIP download and configuration Home page System Uptime Shows how long the SmartLink 4020 has been operating since the last time it was reloaded (either by powering the unit off and then on aga...
System Status 26 SmartLink 4020 Getting Started Guide 3 • Home Application Version The SmartLink firmware version number. Config Date The date of the configuration file that was downloaded from an auto-upgrade server. Security Indicates that the SmartLink web interface utility has been secured with ...
27 Chapter 4 Network—WAN Chapter contents Status .....................................................................................................................................................................29 Interface Status .....................................................................
Status 29 SmartLink 4020 Getting Started Guide 4 • Network—WAN Status Shows the status of key WAN network settings as configured under WAN settings Interface Status Figure 5. Internet Status window Enabled Yes indicates the WAN interface is enabled and ready to be used. Service Either Routed or Brid...
Settings 30 SmartLink 4020 Getting Started Guide 4 • Network—WAN MAC address The MAC address of the WAN Ethernet interface in the SmartLink. Subnet Mask The subnet mask is 32-bit number that filters a destination IP address to determine to which subnet it belongs. For example, a subnet mask of 255.2...
Settings 31 SmartLink 4020 Getting Started Guide 4 • Network—WAN Internet Configuration Figure 6. Internet Configuration section of the Settings window Device Operating Mode Choose Router or Bridged depending on your operation. Obtain WAN configuration dynamically Select this option if appropriate. ...
Settings 32 SmartLink 4020 Getting Started Guide 4 • Network—WAN WAN PPPoE Configuration Figure 7. WAN PPPoE Configuration section of the Settings window Enable PPPoE Select Yes to enable PPPoE or No to disable PPPoE. Authentication Enter the username and password provided by your ISP. Settings Idle...
Settings 33 SmartLink 4020 Getting Started Guide 4 • Network—WAN found using a fixed DNS name when the IP address changes. With Dynamic DNS cable modem and ADSL users can be found on the Internet using a DNS name. The DNS server used for registration is operated by Dynamic Network Services, Inc., Dy...
Settings 34 SmartLink 4020 Getting Started Guide 4 • Network—WAN MTU Size Figure 10. MTU section of the Settings window MTU (Maximum Transfer Unit) Size The size limit (bytes) of the packet for all outgoing packets. WAN VLAN Configuration The SmartLink 4020 can mark outgoing Ethernet frames on the W...
QoS (Quality of Service) 35 SmartLink 4020 Getting Started Guide 4 • Network—WAN QoS (Quality of Service) Figure 12. QoS window Enable Voice QoS Enable or disable the voice quality of service function. When QoS is enabled, the SmartLink 4020 will priori-tize and rate-limit the introduction of voice ...
IPSec Configuration 36 SmartLink 4020 Getting Started Guide 4 • Network—WAN Saving your work When you are finished configuring ToS/DiffServ settings, click the Save ToS/DiffServ Settings button to save the changes. IPSec Configuration This page allows configuration of the device’s IPSec (IP security...
IPSec Configuration 38 SmartLink 4020 Getting Started Guide 4 • Network—WAN Inbound ESP Authentication Key (HEX) Hex number up to 40 nibbles Saving your work When you are finished configuring tunnel settings, click the Save Tunnel Settings button to save the changes.
39 Chapter 5 Network—LAN Chapter contents Settings ..................................................................................................................................................................40 Network Settings ......................................................................
Settings 40 SmartLink 4020 Getting Started Guide 5 • Network—LAN Settings Figure 15. Network Settings window Network Settings Enter the IP address and subnet mask of your LAN network. Saving your work When you are finished, click the Save Settings button to save the changes. DHCP These configuration...
DHCP 41 SmartLink 4020 Getting Started Guide 5 • Network—LAN Server Settings Select Yes to enable or No disable DHCP. When enabled, the SmartLink 4020 will act as a DHCP server to devices connected to the SmartLink 4020 LAN port. Client IP Address Range Minimum and maximum limits on the range of IP ...
Routing 42 SmartLink 4020 Getting Started Guide 5 • Network—LAN Routing These configuration parameters are for the internal router. Note These parameters only apply when the Device Operating Mode is set to Router (see section “Device Operating Mode” on page 31). Figure 18. Router Configuration windo...
Port Forwarding 43 SmartLink 4020 Getting Started Guide 5 • Network—LAN Port Forwarding Figure 20. Port Forwarding Configuration window Reserved Ports Specifies reserved ports that cannot be forwarded to the LAN. Port Forwarding to LAN In this section, you enter the specifications, which you will be...
IP Filtering 44 SmartLink 4020 Getting Started Guide 5 • Network—LAN Filter IP Range A computer having an IP address that falls within the specified IP address range will not be allowed to access the WAN interface. Typically this is used to block access to the Internet Saving your work When you are ...
45 Chapter 6 Telephony Chapter contents VoIP Status ...........................................................................................................................................................48 VoIP Server Registration Status .............................................................
VoIP Status 48 SmartLink 4020 Getting Started Guide 6 • Telephony VoIP Status Figure 22. VoIP Status window VoIP Server Registration Status Current Server Shows the current VoIP server that has been pre-defined or has been discovered using DNS service records (DNS-SRV). Domain The VoIP domain name i...
SIP 49 SmartLink 4020 Getting Started Guide 6 • Telephony • No Registration —The SmartLink 4020 is not attempting to register with the SIP server because “Send Registration Request” is not checked on SIP sever setting screen. • Error: Not Authorized —A SIP final status message status of 401 or 407 h...
SIP 50 SmartLink 4020 Getting Started Guide 6 • Telephony SIP Configuration Figure 23. SIP Configuration section of the SIP window SIP Server Settings The SmartLink 4020 will automatically attempt to locate the VoIP server by using the domain name specified in the WAN interface or the server will be...
SIP 51 SmartLink 4020 Getting Started Guide 6 • Telephony SIP Extensions Figure 25. SIP Extensions section of the SIP window Support PRACK method Select to enable SIP provisional acknowledgement (PRACK) support as defined in RFC 3262. Encode SIP URI with user parameter Select to encode user=phone pa...
SIP 52 SmartLink 4020 Getting Started Guide 6 • Telephony Figure 27. VoIP VLAN Configuration section of the SIP window SIP Parameters Figure 28. SIP Parameters section of the SIP window Hook Flash MIME Type This is the MIME Type to be used in a SIP INFO message used to signal hook flash event. SIP T...
SIP 53 SmartLink 4020 Getting Started Guide 6 • Telephony NAT Traversal Figure 29. NAT Traversal section of the SIP window Outbound Proxy IP Type the fully qualified domain name for the outbound proxy server, or type the IP address provided by your service provider. Outbound Proxy Port Type the outb...
Audio/CODEC Configuration 54 SmartLink 4020 Getting Started Guide 6 • Telephony Audio/CODEC Configuration Figure 30. Audio/CODEC Configuration window CODECS • Selected column: Check the codecs that are acceptable to use • Silence Suppression column: Specifies whether silence suppression should be tu...
Phone 1 & Phone 2 55 SmartLink 4020 Getting Started Guide 6 • Telephony FAX without T.38 (Use G.711 fax) When checked, T.38 is disabled and the SL4020 will not attempt T.38 session negotiation for fax transmissions initiated by the originator of the fax. The fax transmissions will be transported...
Phone 1 & Phone 2 56 SmartLink 4020 Getting Started Guide 6 • Telephony User Information Figure 31. User Information section of Phone 1 or Phone 2 window Phone Number Enter the telephone number or the user part of the SIP registration. User Name Enter the user name that will be used for validati...
Phone 1 & Phone 2 57 SmartLink 4020 Getting Started Guide 6 • Telephony Figure 32. Supplementary Service Settings section of Phone 1 or Phone 2 window Call Forward All Enable call forward all service—All received calls will be forwarded to the destination specified under the call forwarding sett...
Phone 1 & Phone 2 58 SmartLink 4020 Getting Started Guide 6 • Telephony Call Forward on Busy Enable call forward on busy service. Conditional Call Forward Enable call forward selective service. Call Waiting Enable call waiting service. Anonymous Call Reject Enable block anonymous calls service—W...
Phone 1 & Phone 2 59 SmartLink 4020 Getting Started Guide 6 • Telephony Warm Line Number Input the number for Warm Line function—The warm line function provides a delay period after the tele-phone goes off-hook for the user to dial a number different than that specified for the warm line. If the...
Phone 1 & Phone 2 60 SmartLink 4020 Getting Started Guide 6 • Telephony Incoming Call Block Figure 36. Incoming Call Block section of Phone 1 or Phone 2 window Block Caller ID Specify a Caller ID for call block. Outgoing Call Block Outgoing call block allows for the blocking of an outbound call ...
Speed Dial 61 SmartLink 4020 Getting Started Guide 6 • Telephony Speed Dial Figure 39. Speed Dial window Line 1 Speed Dial Settings Speed Dial Serv Enable Speed Dial Service. Speed Dial 1–8 Phone Number/IP Dialing Target 1–8 phone number (or URL) assigned to speed dial. Line 2 Speed Dial Settings Sp...
62 Chapter 7 System Chapter contents Set Security Password ............................................................................................................................................65 Web Page Protect ....................................................................................
Set Security Password 65 SmartLink 4020 Getting Started Guide 7 • System Set Security Password Figure 40. Set Security Password window Two levels of system configuration are available: user level and system level. Access to each level is password controlled. Web Page Protect Enable or disable web ac...
Configuration 66 SmartLink 4020 Getting Started Guide 7 • System Confirm new password Re-enter the password for confirmation. Saving your work When you are finished configuring security settings, click the Save Settings button to save the changes. Configuration Figure 41. Configuration window Loggin...
Configuration 67 SmartLink 4020 Getting Started Guide 7 • System Enable Debug Enable or disable System Debug. Debug Server The debug server IP address and port. This specifies the server for logging SmartLink 4020 debug information. Debug information can be sent to a syslog server. A sample record o...
Service Access 68 SmartLink 4020 Getting Started Guide 7 • System Service Access Figure 42. Service Access window Enable HTTP When checked access to the web configuration interface (HTTP) of the SmartLink 4020 through the WAN interface port is enabled. Note If the Enable HTTP option is not checked, ...
Localization 69 SmartLink 4020 Getting Started Guide 7 • System Call Progress Tones The dialtone, confirmation, busy, ringback and offhook warning call progress tones that are played to the handset can be set manually or the tones will be set automatically to the country specified under Call ID meth...
Localization 70 SmartLink 4020 Getting Started Guide 7 • System Busy Tone Played when a 486 RSC is received for an outbound call. Ring Back Tone Played for an outbound call when the far end is ringing. Off Hook Warning Played when the subscriber does not place the handset on the cradle properly. Dis...
Localization 71 SmartLink 4020 Getting Started Guide 7 • System Timeval ::= time in milliseconds Repeatval ::= # of cycles to repeat Tonename ::= "RING_0" | "RING_1" | "RING_2" | "RING_3" | "RING_4" | "RING_5" | "RING_6" | "RING_7" | ...
Localization 73 SmartLink 4020 Getting Started Guide 7 • System Speed Dialing Enables or disables the speed dialing feature. Income Caller ID Enables or disables the display of incoming caller ID feature. Self Caller ID Block Enables or disables the blocking of transmission of caller ID feature for ...
Localization 75 SmartLink 4020 Getting Started Guide 7 • System tone after entering the calling prefix key. Before using, call forward busy must be enabled using the activate sequence defined in the supplementary service table. Example: *743019751000 and on-hook the phone. All calls received will fo...
Localization 76 SmartLink 4020 Getting Started Guide 7 • System Interdigit Timer The number of seconds the SmartLink 4020 will wait for the caller to input a subsequent digit of the dialed number. If the timer value is exceeded before the dial plan is matched (see section “Gateway Settings” on page ...
SNMP Configuration 77 SmartLink 4020 Getting Started Guide 7 • System Ring Frequency Specify the ring tone frequency. Ring Voltage Specify the ring tone voltage. FXS Port Polarity Configuration Figure 50. FXS Port Polarity section of Localization window Idle Polarity Polarity before call connected. ...
Auto Upgrade 78 SmartLink 4020 Getting Started Guide 7 • System SNMP Community Configuration Read Community The community name used by the SNMP manager when reading SNMP data items from a client MIB. The default value is public. Write Community The community name used by the SNMP manager when settin...
Manual Upgrade 79 SmartLink 4020 Getting Started Guide 7 • System Enable Auto Upgrade Enable or disable auto upgrade—If enabled, the SmartLink 4020 will automatically check the upgrade server on a periodic basis for new system firmware and software upon reload or power cycle. Auto Upgrade Protocol S...
Reload 80 SmartLink 4020 Getting Started Guide 7 • System Reload Figure 54. Reload window Chose the Reload and execute Main Application option, for execution of the main application which you have configure, once you reload the system. Chose the Reload and execute Downloader Application option, to b...
81 Chapter 8 Documentation Chapter contents Introduction ..........................................................................................................................................................82
Introduction 82 SmartLink 4020 Getting Started Guide 8 • Documentation Introduction Clicking the Documentation link (see figure 55 ) connects to the Patton website to display the most current ver- sion of the SmartLink 4020 Getting Started Guide in portable document format (PDF). Figure 55. Document...
83 Chapter 9 Logout Chapter contents Introduction ..........................................................................................................................................................84
Introduction 84 SmartLink 4020 Getting Started Guide 9 • Logout Introduction Clicking Logout (see figure 56 ) displays Logout—Sure to Logout?. If you want to exit from the SmartLink management utility, click the Logout button (see figure 56 ). Figure 56. Logout window You will be returned to the pas...
86 Chapter 10 Contacting Patton for assistance Chapter contents Introduction ..........................................................................................................................................................87 Contact information .................................................
Introduction 87 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Introduction This chapter contains the following information: • “Contact information” —describes how to contact Patton technical support for assistance. • “Warranty Service and Returned Merchandise Authorizati...
Warranty Service and Returned Merchandise Authorizations (RMAs) 88 SmartLink 4020 Getting Started Guide 10 • Contacting Patton for assistance Out-of-warranty service Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our ...
89 Appendix A Compliance information Chapter contents Compliance ...........................................................................................................................................................90 EMC Compliance: ................................................................
Compliance 90 SmartLink 4020 Getting Started Guide A • Compliance information Compliance EMC Compliance: FCC Part 15, Class B EN55022, Class B EN55024 Safety Compliance EN60950-1 Radio and TV Interference The SmartLink router generates and uses radio frequency energy, and if not installed and used p...
91 Appendix B Specifications Chapter contents Voice Connectivity ................................................................................................................................................92 Connectivity ..............................................................................
Voice Connectivity 92 SmartLink 4020 Getting Started Guide B • Specifications Voice Connectivity 2-wire Loopstart, RJ-11/12 Short haul loop 1.1 km @3REN Caller-ID Type-1/2 FSK and ITU V.23/Bell 202 generation Connectivity 2 10/100 Full Duplex/Autosensing Ethernet RJ-45 Voice Processing (signalling d...
Voice Services/Features 93 SmartLink 4020 Getting Started Guide B • Specifications Voice Services/Features Call forwarding Call transfer Call hold Call waiting 3-way calling IP Services IPv4 router; RIPv1, v2 (RFC 1058 and 2453) IP filtering NAPT NTP DHCP client & server PPPoE IPSEC VPN Programm...
94 Appendix C Dial plans Chapter contents Introduction ..........................................................................................................................................................95 Sample Dial Plans .........................................................................
Introduction 95 SmartLink 4020 Getting Started Guide C • Dial plans Introduction The MGCP and SIP code will allow provisioning (via web browser) of the dial plan. A dial plan gives the unit a map to determine when a complete number has been entered and should be passed to the SIP server or gate-keep...
Sample Dial Plans 96 SmartLink 4020 Getting Started Guide C • Dial plans • 2-digit star services (e.g. 69) • 10-digit long distance prefixed by 91 • International numbers starting with 9011+variable number of digits. Dial plan for this is: (0T|00T|[3-5]xxx|8xxxxxxx|*xx|91xxxxxxxxxx|9011x.T)
97 Appendix D Calling Features Chapter contents Introduction ..........................................................................................................................................................98
Introduction 98 SmartLink 4020 Getting Started Guide D • Calling Features Introduction The SmartLink 4020 family supports advanced calling features that can be turned on and off from phones attached to the SmartLink 4020 (see table 3 ). Note Your telephony service provider must enable your service f...
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