Page 2 - Copyright © 2006 Nortel Networks.
Standard 1.07 2 CallPilot Copyright © 2006 Nortel Networks. All Rights Reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented with...
Page 4 - Information for Japan; Japan Denan statement; Warning
Standard 1.07 4 CallPilot WINZIP is a trademark of Nico Mark Computing, Inc. XEON is a trademark of Intel, Inc. All other trademarks and registered trademarks are the property of their respective owners. Information for Japan Japan Denan statement The following applies to server models 1005r, 703t, ...
Page 7 - Publication history
1002rp Server Hardware Installation 7 Publication history October 2006 CallPilot 4.0, Standard 1.07 of CallPilot Installation and Configuration, 1002rp Server Hardware Installation is issued for general release. September 2006 CallPilot 4.0, Standard 1.06 of CallPilot Installation and Configuration,...
Page 9 - Task List
1002rp Server Hardware Installation 9 Task List To unpack the equipment ................................................................ 37To remove the front bezel ............................................................... 40To remove the server cover .............................................
Page 11 - Contents; How to get Help
1002rp Server Hardware Installation 11 Contents 1 How to get Help 13 2 1002rp server description 15 Server features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Slot assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 12 - EMC emission level protection for the 1002rp Server 79
Contents Standard 1.07 12 CallPilot A EMC emission level protection for the 1002rp Server 79 Index 81
Page 13 - C h a p t e r 1; Getting Help from the Nortel Web site; Getting Help over the phone from a Nortel Solutions Center
1002rp Server Hardware Installation 13 C h a p t e r 1 How to get Help This section explains how to get help for Nortel products and services. Getting Help from the Nortel Web site The best way to get technical support for Nortel products is from the Nortel Technical Support Web site: http://www.nor...
Page 14 - Getting Help through a Nortel distributor or reseller
How to get Help Standard 1.07 14 CallPilot Outside North America, go to the following Web site to obtain the phone number for your region: http://www.nortel.com/callus Getting Help from a specialist by using an Express Routing Code To access some Nortel Technical Solutions Centers, you can use an Ex...
Page 15 - C h a p t e r 2; In this chapter
1002rp Server Hardware Installation 15 C h a p t e r 2 1002rp server description In this chapter Server features 16 Slot assignments 21 Network connectivity 25 Network connectivity 25 Supported peripheral devices 30 Reference documents 31
Page 16 - Server features; Introduction
1002rp server description Standard 1.07 16 CallPilot Server features Introduction This section provides a general overview of the 1002rp server. Server dimensions and weight Height 320 mm (12.5 in.) Width 483 mm (19 in.) Depth (distance from front to back) without front bezel with front bezel 49...
Page 17 - Environmental specifications
October 2006 1002rp server description 1002rp Server Hardware Installation 17 Environmental specifications Environmental condition Specification Operating temperature 10 ° C to 35 ° C (50 ° F to 95 ° F) Maximum rate of change must not exceed 10 ° C (50 ° F) per hour. Non-operating (storage) temperat...
Page 18 - Front panel features (front view without the front bezel)
1002rp server description Standard 1.07 18 CallPilot Front panel features (front view without the front bezel) The front view of the 1002rp server chassis shows redundant dual fans to the left and the right of the status panel. The left drive bay holds six SCSI hard drives with hot-pluggable carrier...
Page 19 - Rear panel diagram
October 2006 1002rp server description 1002rp Server Hardware Installation 19 Rear panel diagram The following diagram shows the slot locations in the rear panel, and the power switch and power input for an AC server. The rest of the diagram is the same for AC or DC servers. G101648 Power switch Pow...
Page 21 - Slot assignments; Slot definition and slot numbering
October 2006 1002rp server description 1002rp Server Hardware Installation 21 Slot assignments Introduction The slot assignment tables show the following: the physical location of boards inside the server, relative to other boards the order in which boards are installed (for example, board #1, 2...
Page 25 - Network connectivity
October 2006 1002rp server description 1002rp Server Hardware Installation 25 Network connectivity Introduction This section describes how the 1002rp server can be integrated into your network. The integration depends on the type of switch you are using. ATTENTION To secure the CallPilot server from...
Page 26 - Sample network setup: Meridian 1
1002rp server description Standard 1.07 26 CallPilot Sample network setup: Meridian 1 The following diagram shows a CallPilot server sample network setup with a Meridian 1 switch. The Meridian 1 switch can be one of the following: Option 11C or Option 11C Mini Option 51C Option 61C Options 8...
Page 27 - Sample network setup: Succession 1000
October 2006 1002rp server description 1002rp Server Hardware Installation 27 Sample network setup: Succession 1000 The following diagram shows a CallPilot server network setup with a Succession 1000 system. G250017 OptivityTelephony Manager PC Web-enabledCallPilot administrative PC Web-enabledCallP...
Page 28 - Switch connectivity; CallPilot ELAN and CLAN network setup; Meridian 1 or Succession 1000 systems
1002rp server description Standard 1.07 28 CallPilot In the previous illustration, the telephony LAN (TLAN) provides IP connectivity between the Succession 1000 system and the i2004 Internet phonesets. The connection between the call server and media gateway can be point-to-point, or it can be throu...
Page 29 - Network requirements; Remote access connectivity
October 2006 1002rp server description 1002rp Server Hardware Installation 29 Network requirements Appropriate networking equipment must be available for both the CLAN and ELAN. The CLAN and ELAN must be properly configured for correct CallPilot operation. To ensure correct configuration, Nortel rec...
Page 30 - Supported peripheral devices; or
1002rp server description Standard 1.07 30 CallPilot Supported peripheral devices Introduction This section identifies external devices that are supported by the 1002rp server. Device Description Modem A 56-Kbit/s external modem (NTRH9078) provides remote access to the 1002rp server. The modem conne...
Page 31 - Reference documents
October 2006 1002rp server description 1002rp Server Hardware Installation 31 Reference documents Fundamentals CallPilot Fundamentals Guide (555-7101-010) Planning and Engineering Data Networking for Voice over IP Guide (553-3001-160) Network Planning Guide (555-7101-102) Installation and Configurat...
Page 33 - C h a p t e r 3; Preparing for installation
1002rp Server Hardware Installation 33 C h a p t e r 3 Preparing for installation In this chapter Installation overview 34 Unpacking the 1002rp server 37 Removing the front bezel and server cover 39 Inspecting the server interior 42
Page 36 - Conventions for warnings
Preparing for installation Standard 1.07 36 CallPilot Conventions for warnings You may encounter the following types of warnings in this guide. Do not ignore them. . DANGER Risk of electric shock Warns you of an immediate electrical hazard which, if not avoided, can result in shock, serious injury, ...
Page 37 - Unpacking the 1002rp server; To unpack the equipment
October 2006 Preparing for installation 1002rp Server Hardware Installation 37 Unpacking the 1002rp server Introduction Follow this procedure to unpack the server and peripherals. To unpack the equipment 1 Carefully open the cardboard carton containing the server. 2 Remove the server from the carton...
Page 39 - Removing the front bezel and server cover
October 2006 Preparing for installation 1002rp Server Hardware Installation 39 Removing the front bezel and server cover Introduction To access the server interior, you must remove both the front bezel and the server cover. Two locked doors, located on the front of the server, cover the front panel,...
Page 40 - To remove the front bezel
Preparing for installation Standard 1.07 40 CallPilot To remove the front bezel 1 Unlock and open the double doors of the front bezel. See A in the diagram below. 2 Firmly grasp the front bezel by the hand-holds on either side of the chassis, and pull the front bezel from the chassis. . CAUTION Risk...
Page 41 - To remove the server cover
October 2006 Preparing for installation 1002rp Server Hardware Installation 41 To remove the server cover 1 Remove the front bezel (see page 40). 2 Loosen the three thumbscrews at the rear of the top cover. 3 Remove the server cover by pulling the cover toward the rear of the chassis, and then lifti...
Page 42 - Inspecting the server interior; To inspect the server interior
Preparing for installation Standard 1.07 42 CallPilot Inspecting the server interior Introduction You should perform a visual inspection for loose components, foreign matter, or shipping damage inside the server. To inspect the server interior 1 Carefully check all the cards to ensure they are fully...
Page 45 - C h a p t e r 4; Power supply installation
1002rp Server Hardware Installation 45 C h a p t e r 4 Power supply installation In this chapter Safety precautions 46 Installing the second power supply module (AC or DC) 47 DC wire gauge tables 50 DC rack cabling 52 About the power distribution unit 55 Bringing power and ground into the PDU 57
Page 46 - Safety precautions; Equipment handling guidelines
Power supply installation Standard 1.07 46 CallPilot Safety precautions Equipment handling guidelines External power equipment, such as an uninterruptible power supply (UPS), is usually very heavy. This equipment requires special handling procedures and additional personnel for unloading and install...
Page 49 - To install the power supply module
October 2006 Power supply installation 1002rp Server Hardware Installation 49 To install the power supply module The server is shipped with one power supply module installed in the bottom power supply bay. You must install the second power supply module, as described here: 1 Align the power supply m...
Page 50 - DC wire gauge tables
Power supply installation Standard 1.07 50 CallPilot DC wire gauge tables Introduction The tables in this section specify the DC power feed wire requirements. Cabinet and module DC feed recommended wire gauge specifications Notes: 1. The cabinet and module ground wire specification is #10 AWG insula...
Page 51 - Metric wire conversion
October 2006 Power supply installation 1002rp Server Hardware Installation 51 Metric wire conversion AWG No. Industry standard nominal (sq mm) Resistance at 20 C (Ohm/100 m) 2 35 0.05 4 25 0.08 6 16 0.13 8 10 0.20 10 6 0.33 12 4 0.63 14 2.5 1.00 16 1.5 1.40 18 1 2.00 20 0.75 2.90 22 0.5 4.60
Page 52 - DC rack cabling
Power supply installation Standard 1.07 52 CallPilot DC rack cabling The following photograph shows typical rack power cabling: Note: The cables are marked with Red and Green tape. The cables with the Red tape connect to the Negative (-) Red side (on the left in the photograph), and the cables with ...
Page 53 - Rack power and grounding
October 2006 Power supply installation 1002rp Server Hardware Installation 53 Main panel wiring diagram with product number. Rack power and grounding To ensure a complete power and grounding installation: In rackmount server installations, ensure the CallPilot server chassis and equipment racks ar...
Page 54 - -48 V DC power distribution rationale
Power supply installation Standard 1.07 54 CallPilot -48 V DC power distribution rationale Minimum installation is one power distribution unit (PDU) with four 48 V DC branch circuits fused at 20 amperes. The customer must be able to shut off any branch to ensure every unit at the site continues ...
Page 55 - About the power distribution unit; Multiple PDUs
October 2006 Power supply installation 1002rp Server Hardware Installation 55 About the power distribution unit Introduction A PDU is installed in a rack that has DC-powered servers. Power from the DC supply source enters the PDU and can then be distributed to one or more servers. A single PDU can s...
Page 56 - PDU terminal blocks and wiring diagram; Single PDU wiring diagram; DC power input
Power supply installation Standard 1.07 56 CallPilot PDU terminal blocks and wiring diagram A PDU consists of eight terminal blocks within a metal enclosure. Before installing the PDU, connect the terminal blocks so that each output connector receives power from a separate -48 V dc branch circuit, a...
Page 57 - Bringing power and ground into the PDU; To bring DC power and ground into the PDU
October 2006 Power supply installation 1002rp Server Hardware Installation 57 Bringing power and ground into the PDU Introduction Install BAT/BATRTN wires in pairs. Each pair of wires supplies voltages to a module through a power harness. The module harnesses are installed in the cabinet PDU and con...
Page 59 - C h a p t e r 5
1002rp Server Hardware Installation 59 C h a p t e r 5 Installing the server and connecting the peripheral devices In this chapter Installing the server 60 Preparing the modem 61 Connecting peripherals to the server 65 Connecting the server to the ELAN 68 Connecting the server to the CLAN (optional)...
Page 60 - Installing the server; To install the server
Installing the server and connecting the peripheral devices Standard 1.07 60 CallPilot Installing the server Introduction Before you install the 1002rp server, ensure that the chosen location meets the requirements identified on the “Site inspection checklist” provided in the Installation and Config...
Page 61 - Preparing the modem
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 61 Preparing the modem Introduction You require a modem to support remote dial-up access to the CallPilot server. The modem also enables Nortel technical support to connect to your CallPilot ...
Page 62 - Modem DIP switches
Installing the server and connecting the peripheral devices Standard 1.07 62 CallPilot Modem DIP switches Set the modem DIP switches before you connect the modem to the CallPilot server. Note: This section applies only to the U.S. Robotics 56-Kbit/s external Sportster modem. If your modem is differe...
Page 63 - To set the modem DIP switches
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 63 To set the modem DIP switches Use a pair of tweezers or a small screwdriver to set the DIP switches as described in the Change to column of the following table: Note: ON is down. OFF is up...
Page 65 - Connecting peripherals to the server; Rear panel connectors
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 65 Connecting peripherals to the server Rear panel connectors Note: The above diagram shows the power switch and power input for an AC server. The rest of the diagram is the same for AC or DC...
Page 66 - To connect the modem to the server
Installing the server and connecting the peripheral devices Standard 1.07 66 CallPilot To connect the mouse, keyboard, and monitor to the server 1 Place the monitor, keyboard, and mouse in the same location as the server. 2 Plug the keyboard/mouse dual cable into the PS/2 connector on the SBC card f...
Page 68 - Connecting the server to the ELAN; To connect the server to the ELAN
Installing the server and connecting the peripheral devices Standard 1.07 68 CallPilot Connecting the server to the ELAN Introduction Connect the CallPilot server to the Meridian 1 switch or Succession 1000 system using the ELAN. Media Access Control address The Media Access Control (MAC) address is...
Page 71 - Media Access Control address; To connect the server to the CLAN
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 71 Connecting the server to the CLAN (optional) Introduction This section provides instructions to connect the server to the CLAN. Note: The CLAN is optional. However, a CLAN is required to s...
Page 74 - Requirements; To install the software feature dongle
Installing the server and connecting the peripheral devices Standard 1.07 74 CallPilot Requirements For installation, you require a Phillips No. 1 screwdriver. To install the software feature dongle 1 Ensure that there is no cable connected to the parallel port. Note: The parallel port is also known...
Page 75 - Connecting the server to power; Before you begin
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 75 Connecting the server to power Before you begin Ensure that proper power and grounding are available for all the power outlets serving the CallPilot server and its associated peripherals. ...
Page 77 - To connect the 1002rp AC server to power; To connect the 1002rp DC server to power
October 2006 Installing the server and connecting the peripheral devices 1002rp Server Hardware Installation 77 To connect the 1002rp AC server to power 1 Plug the server AC power cord into the server rear panel. 2 Plug the other end into a wall receptacle or power bar. To connect the 1002rp DC serv...
Page 78 - To start the server
Installing the server and connecting the peripheral devices Standard 1.07 78 CallPilot 2 Connect the other end of the DC power cable to the PDU. Use the supplied clips and screws to secure the plugs. The following photograph shows the keyed plug of the DC power cable. This plug connects to the PDU: ...
Page 79 - A p p e n d i x A
1002rp Server Hardware Installation 79 A p p e n d i x A EMC emission level protection for the 1002rp Server To lower the EMC emission level, ferrite cores are installed with one loop (see diagram below) on the following external cables: Ferrite Core (TDK and part number ZCAT3035-1330) — for the t...
Page 80 - Ferrites secured to an external cable
EMC emission level protection for the 1002rp Server Standard 1.07 80 CallPilot Ferrites secured to an external cable The ferrites are secured to the appropriate cable with plastic enclosure clips. Ty wraps are added to the cable loop.
Page 81 - Index; Numerics
1002rp Server Hardware Installation 81 Index Numerics 703t server environmental specifications 17 A adapter software feature key, illustration 73 alarm board 18 C checklist installation 34 CLAN media access control address 71 connecting peripherals to the server 65 connecting the server 75 connectiv...
