Page 2 - NOTICE
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by M ITEL N ETWORKS J Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by M ITEL N ETWORKS or any of its affiliates...
Page 3 - Contents; ABOUT YOUR PHONE
-i- Contents ABOUT YOUR PHONE 1 Conventions 2 Using Your Norstar Phone with the 3300 CITELlink Gateway 3 TIPS FOR YOUR COMFORT AND SAFETY 3 Don't cradle the handset! 3 Protect your hearing 3 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 4 Speaker Volume Control 4 Display ...
Page 5 - and 14 personal keys. Personal key 19 (see
-1- ABOUT YOUR PHONE The Mitel Networks 3300 CITELlink Gateway allows your Nortel Networks™ Norstar phone to work on a Mitel Networks 3300 Integrated CommunicationsPlatform (3300 ICP). When used with a 3300 ICP, your M7310N phone has 13 fixed-function keys ( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HO...
Page 6 - Conventions; Yes
-2- Phone buttons Phone status indicators Conventions The following conventions are used in this user guide: z Fixed-functions keys are identified by bold uppercase letters (for example, TRANS/CONF ). z Softkeys are identified by bold letters and the word "softkey" (for example, "Press t...
Page 7 - Using Your Norstar Phone with the 3300 CITELlink Gateway; SUPERKEY; Dialing; TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing
-3- Using Your Norstar Phone with the 3300 CITELlink Gateway Please note the following differences in the way your phone now operates: z You can program speed call numbers, personal keys as well as enable/disable features using SUPERKEY . To navigate through the menus, use the YES and NO softkeys. z...
Page 8 - CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the phone is ringing:; Handset Receiver Volume Control; To adjust the Display Contrast while your phone is idle:
-4- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press + or - . To adjust the Ringer Pitch or Volume while the phone is idle: 1. Press SUPERKEY . 2. Press the No softkey until "Ringer Adjust?" appears. 3. Press the Yes softkey. 4. To adjust ...
Page 9 - Feature Keys; To display information about a key:; Press a personal key or; Language Change; To change the display language:; until the desired language appears.
-5- Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key or REDIAL . 3. Press SUPERKEY . To re-program a personal key: Note: Use the personal keys with indicators (see page 2) for features that need an indicator (such as Do Not Disturb or Call Forward). 1. Pre...
Page 10 - MAKING AND ANSWERING CALLS; Make a call; Press; REDIAL; Answer a call; Press the flashing Line appearance key and lift the handset.; Redial; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:
-6- MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number, - OR - Press a Speed Call key. - OR - Press REDIAL . Answer a call z Lift the handset. - OR - Press the flashing Line appearance key and lift the h...
Page 11 - Phonebook
-7- Phonebook For each letter in the name, press the appropriate key on the keypad until the letter is shown in the display; for example, if the letter C is required, press the digit 2 three times. Use the softkey to correct errors. If the next letter in a name is on the same key as the previous let...
Page 12 - Speed Call Keys; To dial a stored Speed Call number:; Trunk Flash
-8- Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call nu...
Page 13 - Speed Call - Personal; To store a personal Speed Call number:
-9- Speed Call - Personal Note: Personal Speed Call lists must be configured by the Administrator. To store a personal Speed Call number: 1. Lift the handset. 2. Dial 67 . 3. Enter an index number between 00 and 09 . 4. Dial the number to be stored (press Hold between digits to create a pause during...
Page 14 - Handsfree Operation; CANCEL; SPEAKER
-10- Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communica...
Page 15 - To answer a call when you hear ringback:; To terminate a call:; Wait for the caller to hang up.; CALL HANDLING; Hold; To place a call on Hold:; To retrieve a call from Hold:; Dial
-11- Auto-Answer To enable or disable Auto-Answer: 1. Press SUPERKEY . 2. Press the No softkey until "Auto Answer?" appears. 3. Do one of the following: To enable Auto-Answer, press the TurnOn softkey. To disable Auto-Answer, press the TurnOff softkey. To answer a call when you hear ring...
Page 16 - Transfer; To Transfer an active call:; To cancel the Transfer, press; Conference; To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:; Press the; Split
-12- Transfer To Transfer an active call: 1. Press TRANS/CONF . 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. To announce the Transfer, wait for an answer, consult, and hang up. To cancel the Transfer, press CANCEL . Conference To form a ...
Page 17 - Add Held; To move a call on Hold to another line appearance:; Swap; To call another party when you are in an established two-party call:; Trade
-13- Add Held To move a call on Hold to another line appearance: 1. Press an available line key. 2. Press the Addheld softkey. 3. Press the flashing line key. To add a call on Hold to an existing conversation or conference: 1. Press the Addheld softkey. 2. Press the flashing line key. Swap To call a...
Page 18 - Call Forward; To program Call Forward:; softkey until the desired type of Call Forward appears; To turn Call Forward on and off (once it has been programmed):; softkey until the desired type of Call Forward appears.
-14- Call Forward Call Forward lets you redirect incoming calls to an alternate number. Always redirects all incoming calls regardless of the state of your phone. B-Int redirects internal calls when your phone is busy, and B-Ext redirects externalcalls when your phone is busy. NA-Int redirects inter...
Page 19 - Call Forward - Remote; To forward calls from a remote station to your current location:; Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:
-15- Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY . 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Press the Next softkey until "I Am Here" appears. 5. Press the Yes softkey. 6. Dial t...
Page 20 - Call Forward - Forced; To force an incoming call to be forwarded:; Call Forward - Override; To override Call Forward and ring a station:; Messaging - Advisory; softkey until the desired message appears.
-16- Call Forward - Forced To force an incoming call to be forwarded: z Press the Forward softkey. Call Forward - Override To override Call Forward and ring a station: 1. Lift the handset. 2. Dial *1* . 3. Dial the extension number. Messaging - Advisory To turn Messaging - Advisory on: 1. Press SUPE...
Page 21 - Messaging - Callback; To respond to a message waiting condition on your phone:
-17- Messaging - Callback To leave a message waiting indication on a phone when you hear busy or ringback tone: z Press MESSAGE or the Callback softkey. To respond to a message waiting condition on your phone: 1. Press MESSAGE . 2. If a password is required, dial your password and press the Enter so...
Page 22 - Messaging - Cancel Callback; To cancel a Callback:; Messaging - Cancel All Callbacks; To cancel all Callbacks:
-18- To set, change, or clear a password (up to 7 digits, not including 0): 1. Press SUPERKEY . 2. Press the No softkey until "Set Password?" appears. 3. Press the Yes softkey. 4. Do one of the following: To enter a new password, enter your password. To change or clear your password, ent...
Page 23 - USING ADVANCED FEATURES; Account Codes; To use Forced Account Codes:; For a verified account code, press the; Call Park; To retrieve a call parked by the attendant:; Dial the console ID and the Hold Slot number.; Call Pickup; Dial the number of the ringing station.
-19- USING ADVANCED FEATURES Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press SUPERKEY . 2. Press the Yes softkey. 3. Dial the Account Code digits. 4. Press the Save softkey. 5. Do one of th...
Page 24 - Override
-20- Campon To Campon to a busy station: z Press the Wait softkey. To retrieve a call when you hear Campon tone: z Press the Trade softkey. Do Not Disturb To activate or deactivate Do Not Disturb: z Press the Do Not Disturb feature key. - OR - z Press SUPERKEY . z Press the NO softkey until "Do ...
Page 25 - Paging; Pager; Direct Paging; while the phone is idle.
-21- Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key. 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voice Announce enabled, the page wil...
Page 26 - Reminder; To program a Reminder:; Music; To turn Music on and off when the phone is idle:
-22- Reminder To program a Reminder: 1. Press SUPERKEY . 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the time in 24-hour format. 5. Press the Save softkey. To view, change, and/or cancel a pending Reminder: 1. Press SUPERKEY . 2. Press the No s...
Page 27 - Group Paging / Meet Me Answer; To make a Group Page:; To flash a trunk while talking on an outside call:
-23- Group Paging / Meet Me Answer Group Paging allows you to page a group of telephones through their built-in speakers. You can belong to as many as three paging groups with one group designated as your "prime" group. When you need to respond to a Group Page but don't know the identity or ...
Page 28 - Record a Call; To start recording while on a two-party call:; To resume recording after pausing:
-24- Record a Call This feature uses your voice mail system to record your phone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a two-party ca...
Page 29 - Tag Call; To tag a malicious call:
-25- Tag Call Tag Call allows you to "tag" any threatening call that you receive. Using this tag, your system administrator can identify the source of the malicious call and provide this information to appropriate personel or authorities. You can only tag calls during an active two-party cal...
