Page 3 - Contents
About Your Phone Contents About Your Phone ......................................................................................................................... 5 Conventions ............................................................................................................................
Page 5 - Phone buttons
About Your Phone About Your Phone The Mitel® 3300 CITELlink Gateway allows your Nortel Networks™ Meridian 1 phone to work on a Mitel 3300 Integrated Communications Platform (3300 ICP). When used with a 3300 ICP, your M3310 phone has ten fixed-function keys ( SUPERKEY , TRANSFER , CANCEL (Rls), HOLD,...
Page 6 - Phone status indicators
M3310 Phone User Guide Phone status indicators When line is the indicator is Idle Off Busy On Ringing Flashing slowly On hold at your set Flashing rapidly On Hold at another set Flashing rapidly 6
Page 7 - Conventions; Using Your Meridian 1 Phone with the 3300 CITELlink Gateway; Tips for Your Comfort and Safety; Protect your hearing
Tips for Your Comfort and Safety Conventions The following conventions are used in this user guide: • Fixed-function keys are identified by bold uppercase letters (for example, TRANSFER ). • Text that appears on the display is identified by double quotes (for example, "Language?"). Using You...
Page 8 - Customizing Your Phone; Ringer Control; To adjust the Ringer Volume while the phone is ringing:; Handset Receiver Volume Control; To adjust the Display Contrast while your phone is idle:
M3310 Phone User Guide Customizing Your Phone Ringer Control To adjust the Ringer Volume while the phone is ringing: • Press + or − . To adjust the Ringer Volume or Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Ringer Adjust?" appears. 3. Press * (Yes). 4. To adju...
Page 9 - Feature Keys; To display information about a key:; Language Change; To change the display language:
Customizing Your Phone Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key. 3. Press SUPERKEY . To re-program a personal key: 1. Press SUPERKEY. 2. Press # (No) until "Personal Keys?" appears. 3. Press * (Yes). 4. Press a personal key that isn't a lin...
Page 10 - Making and Answering Calls; Make a call; Answer a call; Redial; To redial the last number that you manually dialed:; Redial - Saved Number; To save the last number that you manually dialed:
M3310 Phone User Guide Making and Answering Calls Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Do one of the following: • Dial the number. • Press a Speed Call key. Answer a call • Lift the handset. - or - Press the flashing Line appearance...
Page 11 - Speed Call Keys; To dial a stored Speed Call number:; Speed Call - Personal; To store a personal Speed Call number:
Making and Answering Calls Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. T...
Page 12 - Handsfree Operation
M3310 Phone User Guide 3. Enter an index number between 00 and 09 . On-Hook Dialing To dial without lifting the handset: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Lift the handset. Handsfree Operation To use Handsfree Operation to make calls: 1. If y...
Page 13 - To answer a call when you hear ringback:; To terminate a call:
Making and Answering Calls Auto-Answer To enable or disable Auto-Answer: • Press the AUTO-ANSWER feature key. To answer a call when you hear ringback: • Communicate by using the speaker and the microphone. - or - Lift the handset. To terminate a call: • Press CANCEL . -or- Wait for the caller to han...
Page 14 - Call Handling; Hold; To place a call on hold:; To retrieve a call from Hold:; Transfer; To Transfer an active call:; Conference; another party to an existing Conference:
M3310 Phone User Guide Call Handling Hold To place a call on hold: • Press HOLD . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: • Press the flashing line key. -or- Dial **1 and the number of the station that placed...
Page 15 - To leave a Conference:; Conference Split; To Split a Conference and speak privately with the original party:; Call Forward; To program Call Forward:; To turn Call Forward on and off (once it has been programmed):
Call Handling To leave a Conference: • Hang up. Conference Split To Split a Conference and speak privately with the original party: 1. Press TRANSFER . 2. Dial *41 . To return to the conference call: • Press TRANSFER . Call Forward Call Forward lets you redirect incoming calls to an alternate number...
Page 16 - Call Forward - Remote; To forward calls from a remote station to your current location:; To cancel Call Forward - Remote from the station that was forwarded:
M3310 Phone User Guide 5. Press * (Review). 6. Press * (Change). 7. Do one of the following: • To turn Call Forward on, press * (TurnOn). • To turn Call Forward off, press # (TurnOff). 8. Press SUPERKEY . Call Forward - Remote To forward calls from a remote station to your current location: 1. Press...
Page 17 - Call Forward - End Chaining; To again allow calls to be forwarded by the destination number:; Call Forward - Override; To override Call Forward and ring a station:; Messaging - Advisory
Call Handling Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lift the handset. 2. Dial 64 . 3. Hang up. To again allow calls to be forwarded by the destination number: 1. Lift the handset. 2. Dial **73 . 3. Hang up. Call Forward - Override T...
Page 18 - Messaging - Callback; To respond to a message waiting condition on your phone:; To answer a Callback:; Messaging - Cancel Callback; To cancel a Callback:; Messaging - Cancel All Callbacks; To cancel all Callbacks:
M3310 Phone User Guide Messaging - Callback To leave a Callback Message on a phone when you hear busy or ringback tone: • Press MESSAGE . To respond to a message waiting condition on your phone: 1. Press MESSAGE . 2. Do one of the following: • To call the message sender, press # (Call). • To erase t...
Page 19 - Using Advanced Features; Account Codes; To use Forced Account Codes:; Call Park; To retrieve a call parked by the attendant:; Call Pickup
Using Advanced Features Using Advanced Features Account Codes To use Forced Account Codes: 1. Lift the handset. 2. Dial the Account Code digits. 3. Press # . To enter an Account Code during a call: 1. Press TRANSFER . 2. Press **3 . 3. Dial the Account Code digits. 4. Press # (Save). 5. Press CANCEL...
Page 20 - Override
M3310 Phone User Guide Campon To Campon to a busy station: • Dial 3 or wait for the time-out period to expire. To retrieve a call when you hear Campon tone: • Depress the hookswitch momentarily, and then dial *3 . The current call is put on hold and you are connected to the waiting call. Do Not Dist...
Page 21 - To answer a Direct Page (indicated by a single burst of tone):
Using Advanced Features Paging To use Paging: 1. Lift handset. 2. Press the Pager feature key or dial **9 . 3. Dial the Paging zone number (if required). 4. Make the announcement. Direct Paging Direct Paging allows you to page a party through their phone speaker. If the paged party has Off-Hook Voic...
Page 22 - Music; To turn Music on and off when the phone is idle:; Group Paging / Meet Me Answer; To make a Group Page:; To respond to a Group Page by using Meet Me Answer:
M3310 Phone User Guide Music To turn Music on and off when the phone is idle: 1. Press SUPERKEY . 2. Press # (No) until "Music?" appears. 3. Do one of the following: • To turn the music on, press * (TurnOn). • To turn the music off, press # (TurnOff). Group Paging / Meet Me Answer Group Pagi...
Page 23 - Trunk Flash; To flash a trunk while talking on an outside call:; To tag a malicious call:
Using Advanced Features Trunk Flash The Trunk Flash feature allows you to access Centrex features (if available) while you are talking on an outside call. To flash a trunk while talking on an outside call: 1. Press TRANSFER . 2. Dial *57 for a single flash or *56 for a double flash. 3. Wait for dial...