Page 2 - Table of Contents
Table of Contents Emergency Services and Safety Precautions…………..2Getting to know your 7000 Series handset……………..3 Familiarise yourself with its features…………………....3Handset keys…………………………….............................4 General Functions…………………………………………...5 Making and Answering Calls………………..............
Page 3 - Servicing and Safety Precautions; Do not drop or subject the phone to physical shock; Disclaimer; failure to use the handset as described in this user guide.; Service
Servicing and Safety Precautions • Do not drop or subject the phone to physical shock • Do not immerse in water • Do not disassemble or attempt to modify the phone in any way • Use a damp or anti-static cloth to clean the phone. Do not use a dry or electrostatically charged cloth. Do not use chemica...
Page 4 - Getting to know your 7008D Digital Telephone; Familiarise yourself with its features
Headset Port Used for connection of a headset that has a 2.5mm jack type connector Getting to know your 7008D Digital Telephone 7008D User Guide | Getting to know your 7008D Digital Telephone 03 LCD 2 Line, 48 CharactersDisplays inbound/outbound call information. Displays information based on user a...
Page 5 - Your digital telephone’s keys
Getting to know your 7008D Digital Telephone 7008D User Guide | Getting to know your 7008D Digital Telephone 04 Your digital telephone’s keys (1) (2) (3) (4) (5) (6) (1) Speaker Key This is for activating the phone’s speaker whilst on hook. Useful when using a headset or if you wish to speak hands f...
Page 6 - GENERAL FUNCTIONS
GENERAL FUNCTIONS • Making and Answering External Calls • Making and Answering Internal Calls • Placing an Internal/External Call on Hold • Retrieving an Internal/External Call on Hold • Parking a Call • Retrieving a Parked Call • Call Forward • DDI Call Wait • Call Wait (Camp On) • Answering a Call...
Page 7 - General Functions; Making and Answering calls; Making and Answering an external call; You can make an external call in the following ways:
General Functions 7008D User Guide | General Functions 06 Making and Answering calls Always ensure that external parties are informed if you intend to record a call. Making and Answering an external call You can make an external call in the following ways: 1. Lift the receiver and dial 9 2. Dial 9 3...
Page 8 - Making and Answering an internal call; You can make an internal call in the following ways:
General Functions 7008D User Guide | General Functions 07 Making and Answering an internal call You can make an internal call in the following ways: 1. Lift the receiver and dial an extension number. 2. Dial an extension number. 3. Press the button an extension number. Once you have dialled a desire...
Page 9 - Placing and External/Internal Call on hold; shows that the relevant line on your 7008D; Retrieving an External/Internal Call on hold
General Functions 7008D User Guide | General Functions 08 Placing and External/Internal Call on hold Whilst connected to another party (internal or external) press the button. Fig.5 shows that the relevant line on your 7008D digital telephone will be flashing to indicate that a caller is on hold. Fi...
Page 10 - Parking a Call; or press a; Retrieving a Parked Call
General Functions 7008D User Guide | General Functions 09 Parking a Call 1. Whilst connected to an external party press the button, dial a Park Location (601-619) or press a flexible button labelled as Park and hang up. 2. Once you have parked the caller you can contact another party to inform them ...
Page 11 - Call Forward; Group or the integral Voice Messaging card).
General Functions 7008D User Guide | General Functions 10 Call Forward It is possible to forward you phone in a number of ways. The options available are: 0 – Follow-Me (To forward calls from your extension to a temporary location. The forward is activated at the temporary location). 1 – Uncondition...
Page 12 - Alternatively dial
General Functions 7008D User Guide | General Functions 11 Call Forward 1. Press the button and then press the button. 2. Alternatively dial 554 from your handset. 3. Select a forward option as per page 9. (Example: Select option 4, Busy/No Answer, and your display will look as per Fig.8) 4. Once you...
Page 13 - DDI Call Waiting; shows what is displayed when a call is waiting.
General Functions 7008D User Guide | General Functions 12 DDI Call Waiting If enabled, you will be able to see if you have a DDI call waiting whilst engaged in another call. Fig.10 shows what is displayed when a call is waiting. The top line shows current call status, the bottom line informs you tha...
Page 14 - Dial an internal number
General Functions 7008D User Guide | General Functions 13 Call Wait (Camp On) 1. Dial an internal number 2. Get busy notification ( Fig.11 shows what you will see in the display of your 7008D digital telephone). 3. From the on-screen instructions press the button. 4. If the called party answers you ...
Page 16 - Whilst connected to a caller press the button.
General Functions 7008D User Guide | General Functions 15 Transfer (Screened) 1. Whilst connected to a caller press the button. 2. If you are transferring an internal call your display will look as in Fig.15 3. Dial the appropriate extension number or press a flexible button that has been assigned w...
Page 17 - Using Speed Dial Numbers; Press the button twice
General Functions 7008D User Guide | General Functions 16 Using Speed Dial Numbers 1. Press the button twice 2. Your display will appear as in Fig.17 3. Select the option you require: 1. Intercom Directory 2. User (Personal) Speed Dials 3. System Speed Dials 4. After you have made your selection you...
Page 18 - Queuing for an Outside Line; If no external lines are available when you attempt
General Functions 7008D User Guide | General Functions 17 Queuing for an Outside Line 1. If no external lines are available when you attempt to make an outside line you will receive busy tone and your display will appear as in Fig.19 2. Press the pre-assigned flexible key 3. When a line becomes avai...
Page 19 - Making a Page; Hang up once you have finished the page.
General Functions 7008D User Guide | General Functions 18 Making a Page 1. Dial the required paging code (see the list of codes on page 55)2. Your display will look as in Fig.21 3. Hang up once you have finished the page. TIP: It is possible to assign a flexible button as a PAGE Key. Note: You must ...
Page 20 - Conference Call; Your display will look as in
General Functions 7008D User Guide | General Functions 19 Conference Call It is possible whilst on a call to set up a conference consisting of up to 6 parties. You will need a flexible button assigned as CONFERENCE . 1. Press the CONFERENCE button. 2. Your display will look as in Fig.22 3. Dial anot...
Page 21 - Last Number Redial/Redial; button you can access up to 10
General Functions 7008D User Guide | General Functions 20 Last Number Redial/Redial To redial the last external number you called you will need a flexible button labelled as REDIAL . 1. Press the REDIAL button. a) The display of you 7008D Digital Handset will appear as in Fig.23 2. Use the button to...
Page 22 - Saved Number Redial
General Functions 7008D User Guide | General Functions 21 Saved Number Redial It is possible to save a number that you have dialled whilst connected to the external party. 1. Press the button twice whilst connected to the called party.2. To dial the number when you have hung up press the button foll...
Page 23 - Messaging; Leaving a Message Wait Notification; Your screen will appear as in; Calling an Unanswered Station
General Functions 7008D User Guide | General Functions 22 Messaging Leaving a Message Wait Notification It is possible to inform a called party (Internal) that you have tried to contact them). Calling a Busy Station 1. Your screen will appear as in Fig.25 . 2. Press the button.3. When the busy part ...
Page 24 - Answering a Message Wait Notification; If a Voice Message has been left the display will show; VMIB; or
General Functions 7008D User Guide | General Functions 23 Answering a Message Wait Notification When somebody has left you a notification as described on the previous page your display will appear as in Fig.27 . If a Voice Message has been left the display will show VMIB or HUNT 620 instead. The lig...
Page 25 - USER PROGRAMMING
USER PROGRAMMING SAVING YOUR NAME TO YOU PHONESTORING PERSONAL SPEED DIALSCHARACTER ENTRY CHART 7008D User Guide | User Programming 24
Page 26 - User Programming; Saving your name to your phone; store your name as follows:
User Programming 7008D User Guide | User Programming 25 Saving your name to your phone This enables colleagues to identify you by your name instead of you extension number (Fig.28 ). You can store your name as follows: 1. Press the button and dial 74 . 2. You will then be prompted to enter your name...
Page 27 - Storing Personal Speed Dials; for
User Programming 7008D User Guide | User Programming 26 Storing Personal Speed Dials It is possible for you to store numbers that you use regularly to your personal speed dial directory. • Press the button.• Press the button.• The screen will show the next available speed dial that can be programmed...
Page 28 - Character Entry Chart; Please follow the chart below when entering characters.
User Programming 7008D User Guide | User Programming 27 Character Entry Chart Please follow the chart below when entering characters. . - 13 1 – 10 A - 21B - 22C - 23 2 - 20 D - 31E - 32 F - 333 - 30 G - 41 H - 42 I - 43 4 - 40 J - 51 K - 52 L - 535 - 50 M - 61 N - 62 O - 63 6 - 60 P - 71 Q - 72 R -...
Page 30 - Menu Tree
Menu Tree 7008D User Guide | Menu Tree 29 [1] RING 1.1 TYPE1.2 ANSWER MODE 1.2.1 HANDSFREE (H)1.2.2 TONE (T)1.2.3 PRIVACY (P) 1.3 SMS MSG DISPLAY1.4 ENBLOCK MODE1.5 SMS/NOTICE DISPLAY1.6 SCROLL SPEED1.7 EAR-MIC HEADSET1.8 ICM RING1.9 CO RING [2] COS 2.1 COS DOWN2.2 COS RESTORE2.3 WALKING COS2.4 COS ...
Page 31 - TYPE
1. RING 1.1 TYPE 1.2 ANSWER MODE1.3 SMS MSG DISPLAY1.4 ENBLOCK MODE1.5 SMS/NOTICE DISPLAY1.6 SCROLL SPEED1.7 EAR-MIC HEADSET1.8 ICM RING1.9 CO RING 7008D User Guide | Menu Tree 30
Page 32 - Ring; Type
Ring 7008D User Guide | Ring 31 Type 1. Press the button and select option [1] RING followed by option [1] TYPE. (Your display should look as per Fig.30 ). 2. The screen shows the current active ring3. Choose options 1-4 to change to general ring cadence for your 7008D Digital Telephone.4. Press the...
Page 33 - SMS MSG Display; followed by; Enblock Mode; Reserved for future development
Ring 7008D User Guide | Ring 32 SMS MSG Display This will display short text-based messages that have been sent from users of the EVOLUTION Call Manager Advanced and EVOLUTION Call Manager Attendant applications.Press the button and select option [1] RING followed by option [3] SMS MSG DISPLAY. Note...
Page 34 - ICM Ring
Ring 7008D User Guide | Ring 33 Ear-Mic Headset This feature allows you to plug a standard DECT-type headset into the 2.5mm jack socket on your 7008D Digital Telephone.1. Press the button and select option [1] RING followed by option [7] EAR-MIC HEADSET. (Your display should look as per Fig.32 ) 2. ...
Page 35 - CO Ring; followed
Ring 7008D User Guide | Ring 34 CO Ring This feature allows you to differentiate the way that your phonerings on intercom calls to the way it rings on inbound external calls 1. Press the button and select option [1] RING followed by option [9] CO RING. (Your display should look as per Fig.34 2. Sele...
Page 37 - COS – Class Of Service; COS Down
COS – Class Of Service 7008D User Guide | Class Of Service 36 COS Down This option allows you to ‘lock’ your phone, preventing unauthorised external calls.1. Press the button and select option [2] COS followed by option [1] COS DOWN. (Your screen should look as per Fig.35 ) 2. Press the button. COS ...
Page 38 - Walking COS; COS Change; Reserved for future development.
COS – Class Of Service 7008D User Guide | Class Of Service 37 Walking COS This option allows another user to override a COS that is applied to you extension. You may only be allowed to dial local and national where as they may be able to dial international numbers.1. Press the button and select opti...
Page 39 - AUTH CODE MOBILE EXTENSION; AUTH CODE REGISTER
3. AUTH CODE MOBILE EXTENSION 3.1 AUTH CODE REGISTER 3.2 AUTH CODE CHANGE3.3 REGISTER MOBILE EXTENSION3.4 ACTIVATE MOBILE EXTENSION 7008D User Guide | Menu Tree 38
Page 40 - Authorisation Code/Mobile Extension; Auth Code Register; followed by option; EXT; followed by option
Authorisation Code/Mobile Extension 7008D User Guide | Authorisation Code/Mobile Extension 39 Auth Code Register You can register a valid authorisation code with this option. A valid authorisation code is required for many features that you may wish to access.1. Press the button and select option [3...
Page 41 - Register Mobile Extension; Activate Mobile Extension
Authorisation Code/Mobile Extension 7008D User Guide | Authorisation Code/Mobile Extension 40 Register Mobile Extension This feature allows to set your mobile or other valid telephone number to receive DDI calls simultaneously to your desk phone.1. Press the button and select option [3] AUTH/MOBILE-...
Page 43 - Wake Up Time/Conference Room; Set Wake Up Time; Wake Up Disable; ROOM
Wake Up Time/Conference Room 7008D User Guide | Wake Up Time/Conference Room 42 Set Wake Up Time With this feature you can set an alarm to ensure you do not miss an important meeting.1. Press the button and select option [4] TIME/CONF ROOM followed by option [1] SET WAKE UP TIME. (Your screen should...
Page 44 - Activate Conference Room; Deactivate Conference Room
Wake Up Time/Conference Room 7008D User Guide | Wake Up Time/Conference Room 43 Activate Conference Room Conference Room allows external callers to dial into a multi-party conference. As a user you can set up and deactivate a conference room.1. Press the button and select option [4] TIME/CONF ROOM f...
Page 46 - Message; Set Custom Message
Message 7008D User Guide | Message 45 Set Pre-Set Message There are 10 pre-set , 10 Custom and 1 personal text-based messages that you can chose to leave on the display of you 7008D Digital Telephone when you are away from your desk. (See page xx of this user guide for a list of the pre-set messages...
Page 48 - Announcement; Record User Greeting
Announcement 7008D User Guide | Announcement 47 Record User Greeting If you have permission you may record a greeting that users will hear based on a forward type set on your extension. (See page 9 for Call Forward Settings).1. Press the button and select option [6] ANNOUNCEMENT followed by option [...
Page 49 - Listen to Station Number
Announcement 7008D User Guide | Announcement 48 Listen to Station Number To check your station number:1. Press the button and select option [6] ANNOUNCEMENT followed by option [3] LISTEN STA NUMBER. 2. You will then hear a system message telling you the number of your station. Listen to Station Stat...
Page 50 - Erase User Greeting; ERASE USER GREETING.; Your personal greeting will be erased.; Erase Page Message; ERASE PAGE MESSAGE
Announcement 7008D User Guide | Announcement 49 Erase User Greeting To erase your personal greeting:1. Press the button and select option [6] ANNOUNCEMENT followed by option [6] ERASE USER GREETING. 2. Your personal greeting will be erased. Erase Page Message To erase your page message:1. Press the ...
Page 51 - LCD LANGUAGE DISPLAY
7. SUPPLEMENTARY 7.1 LCD LANGUAGE DISPLAY 7.2 MPB VERSION DISPLAY7.3 BGM7.4 REGISTER STATION NAME7.5 SPEAKER/HEADSET7.6 HEADSET RING MODE7.7 WTU STA NUM RCVR7.8 SERIAL NUMBER7.9 PC-PHONE LOCK KEY 7008D User Guide | Menu Tree 50
Page 52 - Supplementary; LCD Display Language; MPB Version Display; SUPPLEMENTARY
Supplementary 7008D User Guide | Supplementary 51 LCD Display Language If a qualified system administrator has set this feature up you may toggle between a first and second language in your display.1. Press the button and select option [7] SUPPLEMENTARY followed by option [1] LCD DISPLAY LANGUAGE. 2...
Page 53 - BGM; Register Station Name
Supplementary 7008D User Guide | Supplementary 52 BGM You can chose to listen to background music through your handset. There are 11 possible music sources. You should check with a qualified system administrator for details of whichsources are active.1. Press the button and select option [7] SUPPLEM...
Page 54 - Headset Ring Mode
Supplementary 7008D User Guide | Supplementary 53 Speaker/Headset Mode If you wish to connect a headset other than to the headset jack follow the instructions below:1. Press the button and select option [7] SUPPLEMENTARY followed by option [5] SPK/HEADSET. (Your screen should appear as in Fig.51 ). ...
Page 55 - WTU Station Number RCVR; Do not use. Reserved for future development.; Serial Number; PC Phone Lock Key
Supplementary 7008D User Guide | Supplementary 54 WTU Station Number RCVR Do not use. Reserved for future development. Serial Number This is only required when advanced features need to be activated (VoIP, CTI, IP Phones, PC Attendant)1.Press the button and select option [7] SUPPLEMENTARY followed b...
Page 57 - User Programming Codes; Codes for programming Flexible Buttons
User Programming Codes 7008D User Guide | User Programming Codes 56 Codes for programming Flexible Buttons Precede all of these codes by pressing the button. Differential Ring: 11 Enblock Mode: 14 SMS Notice/Display: 15 Headset Port On/Off: 17 ICM Ring Tone: 18 CO Ring Tone: 19 COS Down: 21 Walking ...
Page 58 - Preset Messages
Preset Messages 7008D User Guide | Preset Messages 57 Preset Messages Preset messages that can be left in the display of your handset are as follows : 00 PERSONAL/CUSTOMISABLE Message. 01 LUNCH, RTN HH:MM – Use this message if you are away from your desk at lunch. The internal calling party will see...
Page 59 - Glossary; Liquid Crystal Display
Glossary 7008D User Guide | Glossary 58 Glossary LCD Liquid Crystal Display DDI Direct Dial Inward – Allows an external callers to be routed directly to your extension, bypassing reception Hunt Group Feature to allow a number of extension to be group together to answer inbound calls. Used in call ce...
Page 60 - IP enabled, LG Digital Keysystem
Glossary 7008D User Guide | Glossary 59 IPLDK IP enabled, LG Digital Keysystem BGM Background Music. You may select a number of different music sources to play through your handset. MPB Main Processor Board. The ‘brains’ of the phone system. MPB contains all system software and controls all system f...
Page 61 - Index
Index 7008D User Guide | Index 60 D D…………………………….……27DDI…...…………………..…12, 58Dial Pad………...…………….......3 E E………….………………………27Ear-Mic Headset…...….........…33Enblock Mode…..……………....32 F F……………………………….…27Flexible Button......3, 4, 28, 56, 59 G G……………………………….…27 H H……………………………….…27Handset..................
