Mitel 5560 IPT - Manual

Mitel 5560 IPT User Guide ABOUT YOUR 5560 IPT The Mitel 5560 IPT® is a full-feature, dual port, enterprise-class financial trading device that provides voice communication over an IP network. Engineered specifically for the high call volumes of trading environments, the 5560 IPT features: • two larg...

Mitel 5560 IPT User Guide Elements of Your 5560 IPT Feature Function your voice mailbox. 4) Handsfree Speaker Provides audio for Handsfree calls and paging. 5) Fixed Function Keys and Common Keypad Common and fixed-function keys provide the following 5560 IPT functions, and audio control capability ...

Mitel 5560 IPT User Guide 11) Programmable Feature Keys Total of 94 self-labeling programmable keys (16 keys on each of six pages less two prime line keys on page 1.). These keys can be programmed as speed call keys, feature keys, applications, or line appearance keys, according to your communicatio...

Mitel 5560 IPT User Guide TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your 5560 IPT a lot, you may find it more comfortable to us...

Mitel 5560 IPT User Guide 5560 IPT AUDIO PATHS You can operate the 5560 IPT with a single handset/headset or with one handset/headset on each side. In the case of a single handset/headset, you must select the handset/headset port to use by pressing the RIGHT or LEFT key. For example, if your single ...

Mitel 5560 IPT User Guide USING YOUR DEFAULT WINDOWS AND KEYS The default 5560 IPT windows and keys are shown and described below. The default Phone window provides access to your programmed feature keys. Figure 3. Default Display Windows 5560 IPT Default Window and Keys (see Figure 3) Feature Funct...

Mitel 5560 IPT User Guide 5560 IPT Default Window and Keys (see Figure 3) 5) Status Line The left side status line displays User Information. The right side status line displays time, date, and icons indicating feature states as follows: • Message Waiting ( ) - Indicates new voice mail. • DND ( ) - ...

Mitel 5560 IPT User Guide For Users on Resilient 3300 ICP Systems If during a call, you hear a beep repeated every 20 seconds it means that your 5560 IPT is switching to a secondary 3300 ICP system. After the call is cleared, the 5560 IPT switches over to the secondary ICP. There may be a change in ...

Mitel 5560 IPT User Guide USING YOUR 5560 IPT APPLICATIONS Your 5560 IPT provides applications that simplify use of your telephony device. The default Phone application is embedded in the 5560 IPT and provides a display of softkeys along with any keys you have programmed. This display also provides ...

Mitel 5560 IPT User Guide • Handset Configuration: to configure the 5560 IPT handset. (See page 14.) • Screen Saver : to specify a specific time of inactivity on your 5560 IPT that triggers the screen saver to display. (See page 14 ) • Audio Feedback : to enable, disable, and adjust the volume of th...

Mitel 5560 IPT User Guide CUSTOMIZING YOUR 5560 IPT Use the Settings application to customize your 5560 IPT. Note: The System Administrator can invoke a Lock to Factory default option on a per-5560 IPT basis. When this is in effect, programmable keys are set by the system administrator and you canno...

Mitel 5560 IPT User Guide Change User PIN Use this setting to change the PIN that you use during Hot Desk login. To change User PIN: 1. Press the Menu fixed function key. 2. Press Settings . 3. Press Change User PIN . 4. At the prompt, use the onscreen keyboard or the dial pad to enter your old PIN ...

Mitel 5560 IPT User Guide Specify Audio Feedback Options The error beep volume in the 5560 IPT is related to the volume of the speaker. You can set the beep volume using this procedure; however, adjusting the speaker volume also affects the beep volume. To adjust the volume of the audio feedback: 1....

Mitel 5560 IPT User Guide PROGRAMING FEATURES ON YOUR KEYS Tips for Programming Features You can assign Features (like "Speed Call"), or Applications (like "People") to the programmable keys on your terminal. All key programming for both sides is performed on the left side. You can, ...

Mitel 5560 IPT User Guide Program Feature Keys Using the Settings Application To program a 5560 IPT feature key: 1. Press the Menu fixed function key. 2. Press Settings . 3. Press Programmable Keys . 4. Press the key you want to program. (You can program a key from either display.) 5. If Application...

Mitel 5560 IPT User Guide To edit float key behavior: 1. Press the Menu fixed function key. 2. Press Settings . 3. Press Programmable Keys . 4. Press the line key you want to edit. 5. Select a float option from the list. (Available options are: Do Not Float, Float Immediately, Float after [5 – 60] s...

Mitel 5560 IPT User Guide Using the People Application Use the People application to set up your contact list. Setting Up Your Contact List You can add a name to your contact list by entering it directly using the People application. Since a contact’s phone number is mandatory and its name is option...

Mitel 5560 IPT User Guide Using the Call Forwarding Application The Call Forwarding application lets you set up profiles to redirect incoming calls to an alternate number when your 5560 IPT is busy, when you're not answering, or all the time. Program Call Forward Profiles You can create multiple Cal...

Mitel 5560 IPT User Guide 8. Press Save . The edit window closes. This profile is saved but it is not activated. To activate this profile, see Activate Call Forward . Note: Press Cancel at any time to exit this application without making any changes. Activate Call Forwarding Profile To turn on a Cal...

Mitel 5560 IPT User Guide MAKING AND ANSWERING CALLS You can make a call using one of the following methods: • Dial the number using the keypad. • Press a key that is programmed as a Private Line key. • Press a key you have programmed as a Speed Call key. • Dial a number from the People application ...

Mitel 5560 IPT User Guide End a call • To end a call and free the line, press the Release button on the side that received the call. Switch between two active calls • Press Left or Right accordingly. After switching from Left to Right, the caller on the Left is maintained but cannot hear your conver...

Mitel 5560 IPT User Guide CALL HANDLING Hold To place a call on Hold: • Press Left or Right to select the same audio path associated with the display that initiated or accepted the call. • Press Hold . To retrieve a call from Hold, do one of the following: • Press the flashing line key or Float key....

Mitel 5560 IPT User Guide USING OTHER FEATURES You can perform any of the following procedures on the left and right displays independently. Press the LEFT and RIGHT keys to choose where the audio path appears. Account Codes An account code is a series of digits that you assign to your calls, usuall...

Mitel 5560 IPT User Guide Hot Desking Hot Desking allows you to log into the telephone system from any 5560 IPT designated as a Hot Desk device. When you log in at the 5560 IPT using your assigned Hot Desk User Extension Number, the device assumes your speed dials, feature keys, call forwarding setu...

Mitel 5560 IPT User Guide Message Waiting Indicator The Message Waiting Indicator (MWI) feature key allows you to be notified when messages have been left for another device. When programming the MWI feature key, you are prompted to enter the number of the device to monitor. For key programming inst...

Mitel 5560 IPT User Guide 36 Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag, your System Administrator or telephone company can identify the source of the call and provide this information to appropriate personnel or authorities. CAUT...