Page 2 - NOTICE
ii NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks™ Corporation (MITEL ® ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates...
Page 3 - Chapter 1: Introduction
Table of Contents iii Chapter 1: Introduction Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...
Page 5 - Chapter 5: Maintenance and Troubleshooting
Table of Contents v Using Other Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Retrieving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Usi...
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Page 9 - Introduction; About This Guide
Introduction 3 Introduction The Mitel 5505 Guest IP Phone and Cordless Handsets provide a SIP-based IP guest room phone. The 5505 Guest IP Phone is a single-line phone that supports up to four cordless handsets. You can order additional handsets and chargers. The cordless handset has an indoor signa...
Page 10 - Related Documentation
5505 Guest IP Phone Administration Guide 4 Related Documentation See the following documents for more information on the 5505 Guest IP Phone: • 5505 Guest IP Phones Installation Guide - this guide provides instructions on how to physically connect the 5505 Guest IP Phone, install the optional handse...
Page 15 - Battery Specification; Charging the Handset
Registration and Configuration 9 Battery Specification Technology: Nickel-metal-hydride (NiMH) Size: AAA (Micro, HR03) Voltage: 1.2 V Capacity: 400–800 mAh The following types of battery are recommended: • GP GP55AAAHCR 550mAh • SHP HFR-44AAAJ550 550mAh • SUPPO HSY-AAA0.55-C 550mAh The handset is su...
Page 16 - Registering the 5505 Guest IP Phone
5505 Guest IP Phone Administration Guide 10 Registering the 5505 Guest IP Phone The 5505 Guest IP Phone comes pre-paired with one 5505 Cordless Handset. Follow the instructions below to register the 5505 Guest IP Phone. Note: This procedure is valid only for first-time registration. See “Re-Register...
Page 17 - Connecting the Charging Cradle (Optional)
Registration and Configuration 11 Connecting the Charging Cradle (Optional) The 5505 Guest IP Phone can have up to three additional 5505 Cordless Handsets with chargers. The additional handsets and cradle power adapter must be ordered separately. 1. Slide the flat plug from the power supply into the...
Page 18 - Pairing the 5505 Cordless Handsets
5505 Guest IP Phone Administration Guide 12 Pairing the 5505 Cordless Handsets The 5505 Guest IP Phone supports up to four 5505 Cordless handsets. One handset comes from the factory pre-paired with the base station. You can pair the remaining handsets by following the instructions below. It is recom...
Page 19 - Deleting/Replacing Paired Handsets
Registration and Configuration 13 Deleting/Replacing Paired Handsets When all four handsets are paired and one/some/all of them are lost, new handsets will need to be paired. 1. On the 5505 Base Station, press down both the Volume Up/Down indicators on the Volume key. 2. Then release the Volume Down...
Page 20 - Restoring the Base Station Default Settings
5505 Guest IP Phone Administration Guide 14 Reset to Factory (Default) Settings You can set the Base Station unit or the cordless handset to factory defaults Restoring the Base Station Default Settings 1. On the Base Station, press down the Volume Up/Down key on the base station. 2. Then release the...
Page 21 - Restoring the Handset Default Settings
Registration and Configuration 15 Restoring the Handset Default Settings After a guest check outs, the handset settings are reset as detailed in the following table. As well, you can restore the handset to factory defaults.To restore factory defaults on the handset, enter MENU -> Settings -> O...
Page 22 - Re-Registering the 5505 Guest IP Phone; Firmware Upgrades
5505 Guest IP Phone Administration Guide 16 Re-Registering the 5505 Guest IP Phone The 5505 Guest IP Phone will require re-registration when the DN is changed for the phone and/or when the User PIN is changed. To re-register the phone: 1. On the 5505 base station, press down the Volume Up/Down key o...
Page 23 - MCD Programming Required; DHCP Options Form
Registration and Configuration 17 MCD Programming Required Refer to the MCD System Administration Tool Online Help for detailed instructions on how to program the Mitel 5505 Guest IP Phone on the MCD system. Follow the steps below: 1. Program DHCP data in the DHCP Options form, see “DHCP Options For...
Page 24 - User and Device Configuration Form
5505 Guest IP Phone Administration Guide 18 User and Device Configuration Form The following data should be programmed: • Number: Profile -> Number • Device Type: : Profile -> Device Type = 5505 SIP • CoS: Service Details -> Class of Service • Registration PIN: Access and Authentication -&g...
Page 27 - Emergency Calls
5505 Phone Base 21 Introduction This section provides detailed information on the 5505 Guest IP Phone. See the following topics for more information: • “Features and Function of the 5505 Guest IP Phone” on page 22 • “Customizing the 5505 Guest IP Phone” on page 24 • “Making and Answering Calls” on p...
Page 28 - Features and Function of the 5505 Guest IP Phone
5505 Guest IP Phone Administration Guide 22 Features and Function of the 5505 Guest IP Phone The Mitel 5505 Guest IP Phone and Cordless Handset provide a SIP-based IP guest room phone designed for the hospitality market. The 5505 Guest IP Phone does not have a display; however, a 1-line display is a...
Page 30 - Customizing the 5505 Guest IP Phone; Adjusting the Speaker Volume
5505 Guest IP Phone Administration Guide 24 Customizing the 5505 Guest IP Phone Follow the procedures below to customize the 5505 Guest IP Phone. Adjusting the Speaker Volume • Press the volume button repeatedly to raise or lower the speaker phone volume. Adjusting the Ringer Volume • Slide the swit...
Page 31 - Making and Answering Calls; Making a Call; Call Handling; Muting a Call
5505 Phone Base 25 Making and Answering Calls Making a Call • Press and dial the number. OR • Dial the number. The speakerphone lights during your call Answering a Call During an incoming call, the base unit and all the registered handsets starts ringing. The "Line in Use" indicator on base ...
Page 32 - Using Other Features; Using Speed Dial Keys
5505 Guest IP Phone Administration Guide 26 Using Other Features Using Speed Dial Keys The 5505 Guest IP Phone has 5 programmable speed dial keys. The keys can be programmed with speed dial numbers. Pressing the speed dial key will directly make the call to the programmed number. • Press one of the ...
Page 35 - Out of Range Indication
5505 Cordless Handset 29 Introduction This section provides detailed information on using the 5505 Cordless Handset. See the following topics for more information: • “Features and Functions of the Cordless Handset” on page 30 • “Making and Answering Calls” on page 34 • “Call Handling” on page 36 • “...
Page 36 - Features and Functions of the Cordless Handset
5505 Guest IP Phone Administration Guide 30 Features and Functions of the Cordless Handset The handset has 10 fixed keys and the dial pad. See the illustration and descriptions below. 5505 Cordless Handset Keys and Functions 1. Battery Status - shows the battery status 2. Softkeys/Display Keys - pro...
Page 38 - Using the Handset MENU
5505 Guest IP Phone Administration Guide 32 Using the Handset MENU The handset has many features offered in the MENU that allow you to customize the handset. To open the main MENU: 1. Press the display key below MENU on the handset to open the main menu (see the illus-tration below). 2. Scroll down ...
Page 39 - Menu Tree and Customizing the Handset
5505 Cordless Handset 33 Menu Tree and Customizing the Handset The table below contains the Handset Phone menu. Use this table as a guide in your menu selections to customize the handset. Use the general guidelines for menu selection: 1. MENU -> use to scroll to the selection, and press OK to con...
Page 40 - Turning the Handset On
5505 Guest IP Phone Administration Guide 34 Making and Answering Calls See the procedures below for detailed information on how make and receive calls. Note: Only one 5505 Cordless Handset can be used at a time. Turning the Handset On • Press and hold The button must be held (long press) in order to...
Page 43 - Retrieving Messages
5505 Cordless Handset 37 Using Other Features Retrieving Messages The Message Key provides access to the room’s voice mailbox. It has an associated LED that starts flashing indicating new voicemail. • Press to access your messages. Using Last Number Redial The last 10 numbers dialed are stored in th...
Page 47 - Frequently Asked Questions/Troubleshooting
Maintenance and Troubleshooting 41 Introduction This section contains information on troubleshooting the 5505 Guest IP Phone. Checklist Please check: • Have you used the LAN cable supplied? • Have you fully inserted the LAN cable into the LAN port on the back of the phone? • Have you inserted the ba...
