Page 2 - Notice
Notice The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks® Corporation. The information is subject to change without notice and should not be construed in any way as a commitment by Mitel Networks or any of its affiliates or s...
Page 3 - Contents; ABOUT YOUR PHONE
-i- Contents ABOUT YOUR PHONE 1 TIPS FOR YOUR COMFORT AND SAFETY 2 Don't cradle the handset! 2 Protect your hearing 2 Adjusting the viewing angle 2 Changing Handsets 3 CUSTOMIZING YOUR PHONE 4 Ringer Control 4 Handset Receiver Volume Control 4 Speaker Volume Control 4 Display Contrast Control 4 Feat...
Page 4 - CALL HANDLING
-ii- CALL HANDLING 11 Hold 11 Transfer 11 Conference 11 Conference Split 12 Add Held 12 Swap 12 Call Forward 13 Call Forward (Enhanced) 15 Call Forward (No Internal/External Split) 17 Call Forward (No Internal/External Split - Enhanced) 18 Call Forward - Remote 19 Call Forward - Forced 19 Call Forwa...
Page 6 - Feature Keys; Telephone status indicators
-1- ABOUT YOUR PHONE The SUPERSET 4125 has ten fixed-function keys ( SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL, SPEAKER, MICROPHONE, and ) and 14 personal keys with built-in status indicators. The personal key on the bottom right is always your Prime Line; the remaining personal keys can b...
Page 7 - TIPS FOR YOUR COMFORT AND SAFETY; Protect your hearing; tilt your telephone for better viewing!
-2- TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, shoulder, or back discomfort, especially if you cradle the handset between your ear and shoulder. If you use your phone a lot, you may find it more comfortable to use a headset. See the sect...
Page 8 - Changing Handsets; stops underneath the handset cord clip.
-3- Changing Handsets Your SUPERSET 4125 telephone is compatible with several specialty handsets. To remove the handset shipped with your phone from the handset cord: 1. Bend a paper clip to produce approcimately 4 cm (1.5 in.) of straight wire. 2. On the handset, locate the plastic groove leading i...
Page 9 - CUSTOMIZING YOUR PHONE; Ringer Control; To adjust the Ringer Volume while the phone is ringing:; Handset Receiver Volume Control; To adjust the Handset Receiver Volume when you are using the; Speaker Volume Control; To adjust the Speaker Volume during a Handsfree conversation:; Display Contrast Control; To adjust the Display Contrast while your phone is idle:
-4- CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: z Press or . To adjust the Ringer Pitch while the phone is idle: 1. Press SUPERKEY . 2. Press the No softkey until "Ringer Adjust?" appears. 3. Press the Yes softkey. 4. Press the Yes softkey. 5...
Page 10 - To display information about a key:; softkey until the desired feature appears.; Language Change; To change the display language:; softkey until the desired language appears.
-5- Feature Keys To display information about a key: 1. Press SUPERKEY . 2. Press a personal key. 3. Press SUPERKEY . To re-program a personal key: 1. Press SUPERKEY . 2. Press the No softkey until "Personal Keys?" appears. 3. Press the Yes softkey. 4. Press a personal key that isn't a line ...
Page 11 - MAKING AND ANSWERING CALLS; Make a call; Press; REDIAL; Answer a call; Press the flashing Line appearance key and lift the handset.; Redial; To redial the last number that you manually dialed:
-6- MAKING AND ANSWERING CALLS Make a call 1. Lift the handset. 2. If you want to use a Non-Prime Line, press a Line Appearance key. 3. Dial the number. - OR - Press a Speed Call key. - OR - Press REDIAL . Answer a call z Lift the handset. - OR - Press the flashing Line appearance key and lift the h...
Page 12 - Speed Call Keys; To dial a stored Speed Call number:
-7- Speed Call Keys You may use Speed Call Keys to make a call or to send a string of digits during a call (press a Speed Call Key during a call to send a multi-digit password, for instance). To dial a stored Speed Call number: 1. Lift the handset. 2. Press a Speed Call key. To store a Speed Call nu...
Page 14 - Handsfree Operation; SPEAKER; MICROPHONE
-9- Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1. Press the flashing line key. 2. Communicat...
Page 15 - Group Listen
-10- Group Listen To allow others in the room to listen to the far end of a handset call: z Press the Group Listen feature key. To return to a private two-way handset call from Group Listen: z Press the Group Listen feature key. To allow others in the room to join a telephone conversation: z Press S...
Page 16 - Hold; HOLD; and the number of the station that placed the call on Hold.; Transfer; To cancel the Transfer, press; CANCEL; Conference
-11- CALL HANDLING Hold To place a call on Hold: z Press HOLD . To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: 1. Press the flashing line key. - OR - 2. Dial 23 and the number of the station that placed the call on ...
Page 17 - Conference Split; To Split a Conference and speak privately with the original party:; Split; Add Held; To move a call on Hold to another line appearance:; Swap; To call another party when you are in an established two-party call:; Press the; Trade
-12- Conference Split To Split a Conference and speak privately with the original party: z Press the Split softkey. Add Held To move a call on Hold to another line appearance: 1. Press the available line key. 2. Press the Add held softkey. 3. Press the flashing line key. To add a call on Hold to an ...
Page 18 - Call Forward; To program Call Forward:; To program external forwarding, press the
-13- Call Forward Call Forward lets you redirect incoming calls to an alternate number. "External Calls?" redirects your incoming external calls only; "Internal Calls?" redirects your incoming internal calls only. If you want to redirect both external and internal calls, you must pro...
Page 19 - To turn Call Forward on and off (once it has been programmed):; For external forwarding, press the
-14- To turn Call Forward on and off (once it has been programmed): 1. Press SUPERKEY . 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Do one of the following: For external forwarding, press the Change softkey. For internal forwarding, press the No...
Page 22 - softkey appears, press the; To turn Call Forward on, press the
-17- Call Forward (No Internal/External Split) Call Forward lets you redirect incoming calls to an alternate number. "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer. &#...
Page 24 - Call Forward - Remote; To forward calls from a remote station to your current location:; or; To cancel Call Forward - Remote from the station that was forwarded:; Call Forward - Forced; To force an incoming call to be forwarded:
-19- Call Forward - Remote To forward calls from a remote station to your current location: 1. Press SUPERKEY . 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Press the No or Next softkey until "I'm Here" appears. 5. Press the Yes softkey. 6. D...
Page 25 - Call Forward - Toggle; To toggle call forward:; Messaging - Advisory
-20- Call Forward - Toggle This feature is useful if you want call forwarding in effect for Busy and No Answer conditions most of the time, but need to override it with Call Forward Always occasionally--for example, when you're using a second phone such as a SUPERSET 4090 cordless phone. Instead of ...
Page 26 - Messaging - Callback; To respond to a Message Waiting condition on your telephone:; that left the oldest message.; To view information about the messages before responding:; To call the message sender, press the; Using Advanced Features; Account Codes; To enter an Account Code during a call:
-21- Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: z Press MESSAGE . To respond to a Message Waiting condition on your telephone: 1. Lift the handset. 2. Press MESSAGE . A call is placed to the message sender (voice mail system or extension user...
Page 27 - To request a Callback when you reach a busy or unanswered; Callback
-22- Callback To request a Callback when you reach a busy or unanswered telephone: z Press the Callback feature key. To answer a Callback: z Lift the handset.
Page 28 - Call Park; while you are off-hook and hearing dial tone:; To retrieve a parked call while you are on a call on your prime line:; To retrieve a parked call from another phone:
-23- Call Park To park a call that is on your prime line (Line 1 key): z Press the Call Park feature key. - OR - Press TRANS/CONF and then dial 33 . The call is parked and you receive dial tone on your prime line. To retrieve a parked call from your phone while your phone is idle, or while you are o...
Page 29 - Call Pickup; Pickup; Campon; Wait
-24- Call Park - System This feature allows you to park a call from any line on your telephone not just the prime line. The number of calls you can park is limited only by the number available system park "orbits." To park a call in system orbit: 1. Press the lit System Park feature key. 2. ...
Page 30 - To activate and deactivate Do Not Disturb:; Do Not Disturb; Override; To use Override when you encounter busy or DND tone:; Intrude; To page the default zone, press the; PA Page; To page a specific zone, dial
-25- Do Not Disturb To activate and deactivate Do Not Disturb: z Press the Do Not Disturb feature key. Override To use Override when you encounter busy or DND tone: z Press the Intrude feature key. Paging - PA To use Paging: 1. Lift the handset. 2. Do one of the following: To page the default zone...
Page 31 - To page an extension that has Whisper Announce or Off-Hook Voice; To answer a page while using the handset:; To answer a page (indicated by a burst of tone) while on a Handsfree
-26- Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Dial the extension number. To answer a page (indicated by a single burst of tone) when your phone is idle: z Lift the handset. - OR - ...
Page 32 - Release
-27- Paging - All Set To page all telephones simultaneously through their speakers: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Press * . 4. Page the called party. To answer an All Set Page: 1. Lift the handset. 2. Dial 49 . Paging - Group To page all telephones in a paging group s...
Page 34 - Reminder; To program a Reminder:
-29- Reminder Note: The Reminder feature will not operate if Auto Answer is enabled on your phone. To program a Reminder: 1. Press SUPERKEY . 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. Enter the time in 12-hour format--for example, 01:45. Press either ...
Page 35 - To acknowledge a Reminder when your phone rings once:
-30- Reminder - Multiple Note: The Reminder feature will not operate if Auto Answer is enabled on your phone. To set multiple reminders (up to three): 1. Press SUPERKEY . 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4. Enter the time for Timer 1 in 12-ho...
Page 36 - Handset Mute; To mute your handset's microphone during a call:; Headset Operation
-31- Handset Mute To mute your handset's microphone during a call: z Press the Handset Mute feature key. To restore handset microphone operation: z Press the Handset Mute feature key again. Headset Operation To use a headset with your phone, ensure that the headset is connected to the dedicated jack...
Page 37 - Headset Operation (Headset with Feature Control Switch); Mitel Networks Headsets with Feature Control Switch; To mute the headset microphone:; Press and hold the headset's feature control switch.; Quickly press and release the headset's feature control switch.
-32- Headset Operation (Headset with Feature Control Switch) IMPORTANT NOTE: Mitel Networks Headsets with Feature Control Switch (PN9132-800-500-NA/9132-800-501-NA) must be installed in the dedicated headset jack (the jack nearest the front of the phone). Installation will disable your handset micro...
Page 38 - Music; To turn Music on and off when the phone is idle:
-33- To switch between headset and handset operation while in a call (see Note 2): z Press the Handset Mute key. You can talk using the headset when the Handset Mute key is lit and with the handset when the key is not lit. Notes: 1. Lifting the handset on some SUPERSET 4125 phones while it is in hea...
Page 39 - Record a Call; To start recording while on a 2-party call:
-34- Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator. To start recording while on a 2-party ...
Page 40 - Call Logging; To program your phone to log your incoming calls:
-35- Call Logging Call Logging keeps track of the names (if available) and telephone numbers of all your incoming calls or only those you missed. To program your phone to log your incoming calls: 1. Press SUPERKEY . 2. Press the No softkey until "Call Logging" appears. 3. Press Yes . 4. Pres...
Page 41 - softkey to delete the displayed call only or the; All; softkey; Confirm; softkey to validate your request.
-36- To delete calls from the call log: 1. Display the call you want to delete. 2. Press the Yes softkey to delete the displayed call only or the All softkey to delete all other New or Old calls. 3. Press the Confirm softkey to validate your request.
Page 42 - FEATURE ACCESS CODES; Retrieve Personal Speed Call
-37- FEATURE ACCESS CODES Retrieve Personal Speed Call 52 Store Personal Speed Call 51 Call Hold Retrieve (Remote) 23 Call Forwarding - Cancel I'm Here 07Call Park 33 Call Hold Retrieve (Local) 22 Call Park Orbit Retrieve 57 Directed Call Pickup 09 Paging Access To Specific Zones 13Group Page Meet-M...
