LG WM4000HBA - User Manual

5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can ...

6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the pro...

7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING • For your safety and for extended product...

8 PRODUCT OVERVIEW Accessories Included Accessories a Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories (sold separately) a Hot and Cold Water Hoses Optional Accessories (sold separately) a Pedestal † b Pedestal Washer † c Stacking Kit † Ch...

9 INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Inlet ...

10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed a Pliers b Flat-Blad...

11 INSTALLATION ENGLISH Stacking or Pedestal Installation The washer can be stacked under a dryer or on top of a pedestal or pedestal washer. NOTE • Refer to the instructions packaged with the optional pedestal kit before stacking appliance on pedestal. • Do not use a drain pan with a pedestal or pe...

12 INSTALLATION NOTE - plastic rod 2 Install the hole caps.• Locate the hole caps d included in the accessory pack or attached to the back of the washer. Install the caps in the holes left by the bolt assemblies. CAUTION • Once removed, save the bolt assemblies for future use. To prevent damage to i...

13 INSTALLATION ENGLISH 2 Connect the water supply hoses.• Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. • Connect the blue hose to the cold water faucet and the red hose to the hot water faucet. 3 Flush out the inlet h...

14 INSTALLATION 2 Insert the end of the drain hose into the standpipe. 3 Use the provided tie strap b to secure the drain hose in place. 4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside). Usi...

15 INSTALLATION ENGLISH NOTE • Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise. How to Level the Washer 1 Position t...

16 INSTALLATION Final Installation Check Connecting to the Power Supply Plug the washer into a 120 V, 60 Hz grounded 3- prong outlet. WARNING • Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malf...

17 OPERATION ENGLISH OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Before the first wash, select the Normal cycle and add a half amount of the detergent. Start the appl...

18 OPERATION • If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost. 7 End of cycle.• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing...

19 OPERATION ENGLISH CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof , Bedding , Bulky/Large , or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result...

20 OPERATION • Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily. • The washer will not fill o...

21 OPERATION ENGLISH maximum. Use less detergent for soft water, light soil, or smaller loads. • Use extra care when measuring 2X and 3X concentrated detergents because even a small amount of extra detergent can lead to problems. • Never use more than the maximum amount of detergent recommended by t...

22 OPERATION from being dispensed with the pre-wash detergent. • The amount of detergent added for the Pre- wash option is 1/2 the amount recommended for the main wash cycle. For example, if the main wash cycle requires one measure of detergent, add 1/2 measure for the Pre-wash option. Main Wash Det...

23 OPERATION ENGLISH Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If there is any water re...

24 OPERATION Time and Status Display a Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run.• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, th...

25 OPERATION ENGLISH Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a g...

27 OPERATION ENGLISH Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • Delay Wash , Extra Rinse , Fresh Care , and Add Item can be selected for every cycle in this table. • Steam and Cold Wash cannot be selected at the same time. Wash Temp. Defau...

29 OPERATION ENGLISH Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Repeatedly press the button for the desired modifier until the indicator light for the desired setting...

31 OPERATION ENGLISH 1 Press the Add Item button while the wash cycle is running.• The cycle pauses and the door unlocks. 2 Open the door, add garments or remove foreign objects, and close the door. 3 Press the Start/Pause button to resume the cycle. The cycle continues automatically. WARNING • Do n...

33 SMART FUNCTIONS ENGLISH SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features The app is compatible with products that contain the wireless LAN module.• Remote Start - Control the applianc...

34 SMART FUNCTIONS NOTE • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caus...

36 SMART FUNCTIONS terms, copyright notices and other relevant documents, please visit https:// opensource.lge.com.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upo...

37 MAINTENANCE ENGLISH MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS , before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to ...

38 MAINTENANCE • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle. 5 After the cycle ends...

39 MAINTENANCE ENGLISH 7 To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 8 Replace the drawer. Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. CAUTION • Cleaning the d...

40 MAINTENANCE 7 Flush then reattach the water hoses.• Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. NOTE • An IE error message may blink on the display when the wa...

41 MAINTENANCE ENGLISH 8 Close the drain pump filter cover. NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Washer If the washer will not be used for an extended period and is in an area that c...

42 MAINTENANCE 4 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.• See Connecting the Water Inlet Hoses for details. 6 Turn on the faucets. 7 Press the Power button to turn on the washer. 8 Press the Spin...

43 TROUBLESHOOTING ENGLISH TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for serv...

45 TROUBLESHOOTING ENGLISH Common Problems vs VIBRATION SENSOR ERROR Vibration sensor malfunctions. • Call for service. Problem Possible Cause & Solution Strange vibration or noise Strange vibration or noise caused by not removing the plastic drum support or shipping bolts. • Remove the plastic ...

48 TROUBLESHOOTING Noises Service resulting from improper installation is not covered. The warranty covers manufacturing defects only. • Costs are incurred for: Service trips to deliver, pick up, install the product or for instruction on product use, or the removal and reinstallation of the product....

52 TROUBLESHOOTING Performance Odor Problem Possible Cause & Solution Wrinkling Washer is not unloaded promptly. • Always remove items from the washer as soon as the cycle is complete. Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. T...

54 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS AC...

55 LIMITED WARRANTY ENGLISH • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual. • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any oth...

58 LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDIC...

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