LG WM3998HBA - User Manual

5 IMPORTANT SAFETY INSTRUCTIONS ENGLISH • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products. Incorrect usage can ...

6 IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS CAUTION STATEMENTS CAUTION • To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or property when using this product, follow basic precautions, including the following: Installation • Install the pro...

7 PRODUCT OVERVIEW ENGLISH PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. WARNING • For your safety and for extended product...

8 PRODUCT OVERVIEW Accessories Included Accessories a Non-skid Pads b Hole Caps c Wrench d Tie Strap e Elbow Bracket (for securing drain hose) Required Accessories (sold separately) a Hot and Cold Water Hoses Optional Accessories (sold separately) a Pedestal † b Pedestal Washer † c Stacking Kit † Ch...

9 INSTALLATION ENGLISH INSTALLATION Before Installing Installation Overview Please read the following installation instructions first after purchasing this washer or transporting it to another location. a Choosing the Proper Location b Unpacking and Removing Shipping Material c Connecting the Inlet ...

10 INSTALLATION WARNING • Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump, valve, motor, control board. Tools Needed a Pliers b Flat-Blad...

11 INSTALLATION ENGLISH Stacking or Pedestal Installation The washer can be stacked under a dryer or on top of a pedestal or pedestal washer. NOTE • Refer to the instructions packaged with the optional pedestal kit before stacking appliance on pedestal. • Do not use a drain pan with a pedestal or pe...

12 INSTALLATION NOTE - plastic rod 2 Install the hole caps.• Locate the hole caps d included in the accessory pack or attached to the back of the washer. Install the caps in the holes left by the bolt assemblies. CAUTION • Once removed, save the bolt assemblies for future use. To prevent damage to i...

13 INSTALLATION ENGLISH 2 Connect the water supply hoses.• Connect the water inlet hoses to the hot and cold water faucets tightly by hand and then tighten another 2/3 turn with pliers. • Connect the blue hose to the cold water faucet and the red hose to the hot water faucet. 3 Flush out the inlet h...

14 INSTALLATION 2 Insert the end of the drain hose into the standpipe. 3 Use the provided tie strap b to secure the drain hose in place. 4 If the water valves and drain are built into the wall, fasten the drain hose to one of the water hoses with the provided tie strap c (ribbed side on inside). Usi...

15 INSTALLATION ENGLISH NOTE • Before installing the washer, make sure that the floor is clean, dry and free of dust, dirt, water and oil so the washer feet cannot slide easily. Feet that move or slide on the floor can contribute to excessive vibration and noise. How to Level the Washer 1 Position t...

16 INSTALLATION Final Installation Check Connecting to the Power Supply Plug the washer into a 120 V, 60 Hz grounded 3- prong outlet. WARNING • Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. Failure to do so may result in death, fire, electric shock, or malf...

17 OPERATION ENGLISH OPERATION Before Use WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Before the first wash, select the Normal cycle and add a half amount of the detergent. Start the appl...

18 OPERATION • If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings are lost. 7 End of cycle.• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to reduce wrinkling. • Check around the door seal when removing...

19 OPERATION ENGLISH CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof , Bedding , Bulky/Large , or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result...

20 OPERATION • Combine large and small items in the drum. Load large items first. Large items should not be more than half of the total load. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer must close easily. • The washer will not fill o...

21 OPERATION ENGLISH 2 Load the laundry products into the appropriate compartments.• Follow the manufacturer’s recommendations when adding cleaning products. a Pre-wash detergent compartment (on some models) b Liquid detergent cup c Main wash detergent compartment d Liquid fabric softener compartmen...

22 OPERATION Liquid Bleach Compartment This compartment holds liquid bleach, which is dispensed automatically at the proper time during the wash cycle. The dispenser is activated twice to ensure complete dispensing of the bleach. Any liquid remaining in the dispenser at the end of the cycle is water...

23 OPERATION ENGLISH Control Panel Control Panel Features a Power On/Off Button • Press this button to turn the washer on or off.• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.• The door will unlock after a brief pause. NOTE • If there is any water re...

24 OPERATION Time and Status Display a Cycle Status Indicators • These LEDs will blink when a cycle is selected to indicate which stages will run.• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages will remain steady. Once a stage is complete, th...

25 OPERATION ENGLISH Wash Cycles The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load contents for maximum wash performance and fabric care. See Sorting Laundry section for best results, and follow the fabric care labels on your garments. For a g...

28 OPERATION Available Options † This option is automatically included in the cycle and cannot be deselected. NOTE • Delay Wash , Extra Rinse , Fresh Care and Add Garments can be selected for every cycle in this table. • Steam and Cold Wash cannot be selected at the same time. • If the Turbo Wash TM...

29 OPERATION ENGLISH Cycle Modifiers About Modifier Buttons Each cycle has default settings that are selected automatically. You can also customize these settings using the cycle modifier buttons.• Repeatedly press the button for the desired modifier until the indicator light for the desired setting...

30 OPERATION Woven and Loopknit Materials Some woven and loopknit materials may shrink, by varying amounts, depending on their quality.Always stretch these materials out immediately after drying. Permanent Press and Synthetics Do not overload your appliance. Take out permanent press articles as soon...

31 OPERATION ENGLISH 2 Press the Power button. • Do not select a washing cycle and do not add a detergent. 3 Press the Dry button as necessary. 4 Press the Start/Pause button. Options and Extra Functions Your washer includes several additional cycle options to customize cycles to meet your individua...

32 OPERATION Add Garments Use this function to add garments or remove foreign objects like coins or keys after the cycle has started. 1 Press the Add Garments button while the wash cycle is running.• The cycle pauses and the door unlocks. 2 Open the door, add garments or remove foreign objects, and ...

34 SMART FUNCTIONS SMART FUNCTIONS Using LG ThinQ Application The LG ThinQ application allows you to communicate with the appliance using a smartphone. LG ThinQ Application Features For products that contain a Wireless LAN module• Remote Start - Control the appliance remotely from the LG ThinQ appli...

35 SMART FUNCTIONS ENGLISH • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors c...

36 SMART FUNCTIONS This equipment should be installed and operated with a minimum distance of 20 cm (7.8 inches) between the antenna and your body. Users must follow the specific operating instructions for satisfying RF exposure compliance. Industry Canada Statement This device contains licence-exem...

38 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS , before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow t...

39 MAINTENANCE ENGLISH • Do not exceed the maximum fill line when adding bleach or powdered cleaners. Powdered cleaners may remain in the drum after cleaning. 3 Close the door and press the Power button. 4 Select the Tub Clean cycle and press the Start/Pause button to begin the cycle. 5 After the cy...

40 MAINTENANCE 7 To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess. 8 Replace the drawer. Cleaning the Door Seal Clean the door seal once a month to prevent build-up of dirt. CAUTION • Cleaning the door seal...

41 MAINTENANCE ENGLISH 7 Flush then reattach the water hoses.• Before reattaching the water inlet hoses, flush them by running several gallons of water through them into a bucket or drain, preferably with the faucets wide open for maximum flow. NOTE • An IE error message may blink on the display whe...

42 MAINTENANCE 8 Close the drain pump filter cover. NOTE • An OE message blinks on the display when the drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Washer If the washer will not be used for an extended period and is in an area that could be ...

43 MAINTENANCE ENGLISH 4 Immerse the water inlet hoses in hot water to thaw them. 5 Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.• See Connecting the Water Inlet Hoses for details. 6 Turn on the faucets. 7 Press the Power button to turn on the washer. 8 Press ...

44 TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service The washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the washer does not function properly or does not function at all, check the following before you call for service. FAQ...

46 TROUBLESHOOTING Noises vs VIBRATION SENSOR ERROR Vibration sensor malfunctions. • Call for service. Problem Possible Cause & Solution Clicking Door lock sounds when the door locks or unlocks. • Normal operation Spraying or hissing Water spraying or circulating during the cycle • Normal operat...

49 TROUBLESHOOTING ENGLISH Performance Washer stops for a few minutes and then restarts. A motor protection device has been activated to prevent overheating of the motor. • This is normal. If the motor protection device is activated, the washer will stop for a few minutes and then start again. Washe...

50 TROUBLESHOOTING Odor Wrinkling Washer is overloaded. • The washer can be fully loaded, but the drum should not be tightly packed with items. The door of the washer should close easily. Hot and cold water inlet hoses are reversed. • Hot water rinse can set wrinkles in garments. Check the Inlet hos...

52 LIMITED WARRANTY LIMITED WARRANTY USA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS AC...

53 LIMITED WARRANTY ENGLISH • Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or contrary to the Product owner’s manual. • Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of nature, or any oth...

56 LIMITED WARRANTY CANADA TERMS AND CONDITIONS ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS THE LAWS OF YOUR PROVINCE OR TERRITORY DO NOT PERMIT THAT, OR, IN OTHER JURISDIC...

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