Page 2 - OWNER’S MANUAL; WASHING; installation for future reference.
www.lg.com Copyright © 2017 LG Electronics Inc. All Rights Reserved. OWNER’S MANUAL WASHING MACHINE Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the produ...
Page 3 - TABLE OF CONTENTS
TABLE OF CONTENTS This manual is produced for a group of products and may contain images or content different from the model you purchased.This manual is subject to revision by the manufacturer. SAFETY INSTRUCTIONS ......................................03 Important Safety Instructions .................
Page 4 - SAFETY INSTRUCTIONS; ensure that they do not play with the appliance.; WARNING
03 ENGLISH SAFETY INSTRUCTIONS The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product.The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below. This symbol is displayed to indicate matters and operation...
Page 5 - Important Safety Instructions; Installation; Tighten the drain hose to avoid separation.
04 Important Safety Instructions To reduce the risk of fire, electric shock, or injury to persons when using your product, basic safety precautions should be followed, including the following: Installation • Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassem...
Page 6 - Operation
05 ENGLISH Operation • Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance. • Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualified service per...
Page 7 - Maintenance; plug firmly and pull straight out from the outlet socket.; Disposal; appliance to prevent misuse.
06 Maintenance • Securely plug the power plug in the outlet socket after completely removing any moisture and dust. • Disconnect the power cord before cleaning the appliance. Turning the unit off into stand by mode from the front panel will not isolate the mains supply from the appliance. • Never un...
Page 8 - INSTALLATION; Parts; Accessories
07 ENGLISH INSTALLATION Parts Transit bolts (x 3) Power plug Drawer Control panel Drum Door Drain hose Drain tube Drain pump filter Cover cap (Location may vary depending on products) Adjustable feet (x 4) Accessories Cold supply hose (1EA) (Option: Hot (1EA)) Spanner Caps for covering transit bolt ...
Page 9 - Specifications; Wash Capacity
08 Specifications Model WD1411SBW Wash Capacity 11 kg Power Supply 220 - 240 V~, 50 Hz Size 600 mm (W) x 640 mm (D) x 850 mm (H) Product Weight 72 kg Permissible Water pressure 100 - 800 kPa (1.0 - 8.0 kgf / cm²) • Appearance and specifications may change without notice to improve the quality of the...
Page 10 - Installation Place Requirements; Location; Positioning; Electrical Connection
09 ENGLISH Installation Place Requirements Location 10 cm 2 cm 2 cm 0.5 cm Level Floor : Allowable slope under the entire appliance is 1°. Power Outlet : Must be within 1.5 meters of either side of the location of the appliance. • Do not overload the outlet with more than one appliance. Additional C...
Page 11 - NOTE
10 Unpacking and Removing Transit Bolts 1 Lift the appliance off the foam base. • After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance. • If you must lay the appliance ...
Page 12 - Wooden Floors (Suspended
11 ENGLISH Using Anti-Slip Sheets (Optional) If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level...
Page 13 - Leveling the Appliance; Connecting Supply Hose; Checking the Rubber Seal on the Supply
12 Leveling the Appliance If the floor is uneven, turn the adjustable feet as required (Do not insert pieces of wood etc. under the feet). Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level (Use a spirit level). • Once the appliance ...
Page 14 - Connecting Hose to Water Tap
13 ENGLISH Connecting Hose to Water Tap Connecting Screw-Type Hose to a Tap with a Thread Screw the hose connector onto the water supply tap. Connecting Screw-Type Hose to Tap Without Thread 1 Loose the four fixing screws. Upper connector Rubber seal Fixing screw 2 Remove the guide plate if the tap ...
Page 15 - Connecting Hose to Appliance
14 3 Push the adapter onto the end of the tap so that the rubber seal forms a watertight connection. Tighten the four fixing screws and the adapter ring plate . 4 Pull the connector latch plate down, push the supply hose onto the adapter, and release the connector latch plate. Make sure the adapter ...
Page 16 - Installing the Drain Hose; Electrical Connections (In the UK
15 ENGLISH Installing the Drain Hose • The drain hose should not be placed higher than 100 cm above the floor. Water in the appliance may not drain or may drain slowly. • Securing the drain hose correctly will protect the floor from damage due to water leakage. • If the drain hose is too long, do no...
Page 17 - OPERATION; Using the Washing Machine
16 OPERATION Using the Washing Machine Before the first wash, select a washing programme, allow the washing machine to wash without clothing. This will remove residue and water from the drum that may have been left during manufacturing. 1 Sort laundry and load items. • Sort laundry by fabric type, s...
Page 18 - Sorting Laundry; CAUTION
17 ENGLISH Sorting Laundry 1 Look for a care label on your clothes. • This will tell you about the fabric content of your garment and how it should be washed. • Symbols on the care labels. Wash temperature Normal machine wash Permanent press Delicate Hand wash Do not wash 2 Sorting laundry. • To get...
Page 19 - Adding Cleaning Products; Detergent Dosage; Adding Detergent and Fabric Softener; Adding Detergent
18 Adding Cleaning Products Detergent Dosage • Detergent should be used according to the instruction of the detergent manufacturer and selected according to type, colour, soiling of the fabric and washing temperature. • If too much detergent is used, too many suds can occur and this will result in p...
Page 20 - Using Tablet
19 ENGLISH • Do not leave the fabric softener in the detergent drawer for more than 2 days (Fabric softener may harden). • Softener will automatically be added during the last rinse cycle. • Do not open the drawer when water is being supplied. • Solvents (benzene, etc.) must not be used. NOTE • Do n...
Page 21 - Control Panel
20 Control Panel Power Button • Press the Power button to turn the washing machine on. Start/Pause Button • This Start/Pause button is used to start the wash cycle or pause the wash cycle. • If a temporary stop of the wash cycle is needed, press the Start/Pause button. Display • The display shows th...
Page 22 - Programme Table; Washing Programme
21 ENGLISH Programme Table Washing Programme Programme Description Fabric Type Proper Temp. Maximum Load Weight Cotton Provides better performance by combining various drum motions. Coloured fast garments (shirts, nightdresses, pajamas, etc) and normally soiled cotton load (underwear). 40 °C (Cold t...
Page 24 - Extra Options
23 ENGLISH Extra Options Programme Delay End Steam Pre Wash Favourite Turbo Clean Intensive Medic Rinse Cotton ● ● ● ● ● ● ● Cotton Eco ● ● ● ● ● ● Easy Care ● ● ● ● ● ● ● Mix ● ● ● ● ● ● ● Allergy Care ● ●* ● ● ● Silent Wash ● ● ● ● Steam Refresh ●* ● Duvet ● ● ● ● ● Sports Wear ● ● ● ● Dark Wash ●...
Page 25 - Operating Data
24 Operating Data Programme Max RPM Cotton 1400 Cotton Eco 1400 Easy Care 1000 Mix 1400 Allergy Care 1400 Silent Wash 1000 Steam Refresh - Duvet 1000 Sports Wear 800 Dark Wash 1400 Speed 14 800 Wool+ 800 Stain Care 1400
Page 26 - Option Programme; Delay End
25 ENGLISH Option Programme Delay End You can set a delay end so that the washing machine will start automatically and finish after a specified time interval. 1 Press the Power button. 2 Select a washing programme. 3 Press the Delay End button to set time required. 4 Press the Start/Pause button. NO...
Page 27 - Favourite; Wash; Turbo Clean; Rinse
26 Favourite Favourite programme allows you to store a customized wash programme for future use. 1 Press the Power button. 2 Select a washing programme. 3 Select the cycle (Washing method, number of rinses, spin speed, water temperature etc.). 4 Press and hold the Favourite button for three seconds....
Page 28 - Spin; Medic Rinse; Add Item
27 ENGLISH Spin • The Spin speed can be selected by pressing the Spin button repeatedly. Higher spin speeds may not be available on some cycles. • Spin Only 1 Press the Power button. 2 Press the Spin button to select desired RPM. 3 Press the Start/Pause button. NOTE • When you select ‘No Spin’, it w...
Page 29 - Remote Start
28 Remote Start Use a smart phone to control your appliance remotely. You can also monitor your cycle operation so you know how much time is left in the cycle. NOTE • You must first connect to a gateway and register your appliance in order to use the Remote Start function. (Refer to 'SMART FUNCTIONS...
Page 30 - SMART FUNCTIONS; Using Smart ThinQ Application; Installing Smart ThinQ
29 ENGLISH SMART FUNCTIONS Using Smart ThinQ Application Installing Smart ThinQ Search for the LG SmartThinQ application from the Google Play Store or Apple App Store on a smart phone. Follow instructions to download and install the application. Wi-Fi Function • For appliances with the or logo Commu...
Page 31 - Open Source Software Notice Information; Smart DiagnosisTM Using a Smart Phone
30 Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.In addition to the source code, all referred license terms, warranty disclaimers and copyright notices ...
Page 32 - Using Smart DiagnosisTM; Smart DiagnosisTM Through the
31 ENGLISH Using Smart Diagnosis™ Smart Diagnosis™ Through the Customer Information Centre Use this function if you need an accurate diagnosis by an LG Electronics customer information center when the appliance malfunctions or fails. Use this function only to contact the service representative, not ...
Page 33 - MAINTENANCE; Cleaning Your Washing Machine; Care After Wash; Cleaning the Exterior; Cleaning the Water Inlet Filter
32 MAINTENANCE • ult in serious injury, fire, electric shock, or death. • Never use harsh chemicals, abrasive cleaners, or solvents to clean the washing machine. They may damage the finish. Cleaning Your Washing Machine Care After Wash • After the cycle is finished, wipe the door and the inside of t...
Page 34 - Cleaning the Drain Pump Filter
33 ENGLISH Cleaning the Drain Pump Filter • The drain filter collects threads and small objects left in the laundry. Check regularly that the filter is clean to ensure smooth running of your washing machine. • Allow the water to cool down before cleaning the drain pump, carrying out emergency emptyi...
Page 35 - Cleaning the Dispenser Drawer
34 Cleaning the Dispenser Drawer Detergent and fabric softener may build up in the dispenser drawer. Remove the drawer and inserts and check for buildup once or twice a month. 1 Remove the detergent dispenser drawer by pulling it straight out until it stops. • Press down hard on the disengage button...
Page 36 - Caution on Freezing During; How to Keep the Product from Freezing; Check for Freezing
35 ENGLISH Caution on Freezing During Winter • When frozen, the product does not operate normally. Install the product where it will not freeze during winter. • Do not install the washer in any outdoor or sheltered outdoor location as this will contribute water freezing within the unit. How to Keep ...
Page 37 - How to Handle Freezing
36 How to Handle Freezing • Make sure to empty the drum, pour warm water of 50–60 °C up to the rubber part inside the drum, close the door, and wait for 1–2 hours. 50‒60 °C CAUTION • When the drain hose is installed in a curved shape, the inner hose may freeze. • Open the cover cap and drain tube pl...
Page 38 - TROUBLESHOOTING; Diagnosing Problems
37 ENGLISH TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service: Diagnosing Problems Symptoms Rea...
Page 41 - Error Messages
40 Error Messages Symptoms Reason Solution Water supply pressure is not adequate in area. • Check another tap in the house. Water supply taps are not completely open. • Fully open tap. Water supply hose(s) are kinked. • Straighten hose(s). The filter of the supply hose(s) are clogged. • Check the fi...
Page 43 - Memo