Page 3 - Contents
Contents 3 Contents Illustrated parts catalog ................................................................................................................. 6 Customer self repair.........................................................................................................................
Page 6 - Illustrated parts catalog; In this section; Customer self repair; Mechanical components
Illustrated parts catalog 6 Illustrated parts catalog In this section Customer self repair ................................................................................................................................. 6 Mechanical components ..........................................................
Page 8 - System components
Illustrated parts catalog 8 System components Item Description Original assembly part number Modified assembly part number Original spare part number Modified spare part number Customer self repair — System components — — — — — 1 Power supply, 910–1300 W 337867-001‡ See requirement 337867-501 364360...
Page 13 - Removal and replacement procedures; Required tools
Removal and replacement procedures 13 Removal and replacement procedures In this section Required tools ........................................................................................................................................ 13 Safety considerations .....................................
Page 14 - Safety considerations; Preventing electrostatic discharge; Server warnings and cautions; Preparation procedures
Removal and replacement procedures 14 • Flathead screwdriver • Diagnostics Utility Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when set...
Page 16 - Power down the server; Remove the server from the rack
Removal and replacement procedures 16 WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is adequately stabilized before extending a component from the rack. WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release latche...
Page 17 - Removing the system cage
Removal and replacement procedures 17 Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the access panel open or remove...
Page 18 - Removing the front bezel
Removal and replacement procedures 18 8. Remove all power supplies (" Removing a redundant hot-plug power supply " on page 48 ). 9. Loosen the thumbscrews, and lift the system cage from the server. NOTE: The T-15 Torx screwdriver can be used to loosen the thumbscrews. The T-15 Torx screwdriv...
Page 19 - Removing a media drive blank; Removing a media drive
Removal and replacement procedures 19 6. Slide the bezel to the right, and detach the bezel from the server. To replace the component, reverse the removal procedure. Removing a media drive blank 1. Power down the server (on page 16 ). 2. Use the T-15 Torx screwdriver to eject the drive blank, and pu...
Page 20 - Removing the processor module
Removal and replacement procedures 20 1. Power down the server (on page 16 ). 2. Use the T-15 Torx screwdriver to eject the drive, and pull the drive out of the server. NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on the rear panel (" Rear panel components " ...
Page 22 - Removing a processor
Removal and replacement procedures 22 5. Release the latch, and open the cover to expose the processors. NOTE: To install a new processor module, remove all processors and PPMs from the processor module. Reinstall the processors and PPMs into the replacement processor module. To replace the componen...
Page 25 - Removing a PPM
Removal and replacement procedures 25 8. Close and lock the processor retaining bracket. 9. Close the cover, and replace the processor module. Removing a PPM The server PPMs provide the proper power to each processor. Each PPM must be installed in the correct slot for the processor. IMPORTANT: Proce...
Page 26 - Removing a PCI latch
Removal and replacement procedures 26 3. Remove the PPM. IMPORTANT: Always install a PPM when you install a processor. The system fails to boot if the corresponding PPM is missing. To replace the component, reverse the removal procedure. Removing a PCI latch 1. Power down the server (on page 16 ). 2...
Page 27 - Removing a PCI retaining clip
Removal and replacement procedures 27 7. Remove the PCI latch by pushing up on the clear plastic piece of the PCI latch that extends below the chassis under the latch. To replace the component, reverse the removal procedure. Removing a PCI retaining clip 1. Power down the server (on page 16 ). 2. Ex...
Page 28 - Removing the PCI-X Hot Plug basket
Removal and replacement procedures 28 To replace the component, reverse the removal procedure. Removing the PCI-X Hot Plug basket 1. Power down the server (on page 16 ). 2. Extend or remove the server from the rack (" Remove the server from the rack " on page 16 ). 3. Remove the access panel...
Page 29 - Removing the PCI-X Hot Plug mezzanine option
Removal and replacement procedures 29 7. Remove the expansion board. To replace the component, reverse the removal procedure. Removing the PCI-X Hot Plug mezzanine option 1. Power down the server (on page 16 ). 2. Extend or remove the server from the rack (" Remove the server from the rack "...
Page 30 - Removing the PCI Express mezzanine option; Recovering data from the BBWC
Removal and replacement procedures 30 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed. To replace the component, reverse the removal procedure. Removing the PCI Express m...
Page 31 - Removing the BBWC battery pack
Removal and replacement procedures 31 2. Power down the failed server (" Power down the server " on page 16 ). If any data is trapped in the cache module, the amber LED on the module (" BBWC LEDs " on page 87 ) blinks every 15 seconds. CAUTION: Do not detach the cable that connects t...
Page 32 - Removing the BBWC cache module; Removing the system board
Removal and replacement procedures 32 IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error message is displayed when the server is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuit...
Page 34 - Re-entering the server serial number and product ID
Removal and replacement procedures 34 16. Using the lever, lift the system board slightly, and slide the system board out through the back of the server. IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU (" Re-entering the server ...
Page 35 - Removing the system battery
Removal and replacement procedures 35 10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot. Removing the system battery If the server no longer automatically displays the correct date and time, you might need to replace the battery that provides power to the real-time ...
Page 37 - Removing the media board
Removal and replacement procedures 37 To replace the component, reverse the removal procedure. Run RBSU to configure the server after replacing the battery. Refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD for more detailed information. Removing the media board 1. Power dow...
Page 39 - Removing the power backplane
Removal and replacement procedures 39 IMPORTANT: Be sure to set the SCSI simplex/duplex switch to the appropriate setting when replacing the SCSI backplane. To replace the component, reverse the removal procedure. Removing the power backplane 1. Power down the server (on page 16 ). 2. Remove all pow...
Page 40 - Removing a hard drive blank; Removing a hot-plug SCSI hard drive
Removal and replacement procedures 40 6. Open the latch, and lift the memory backplane from the server. To replace the component, reverse the removal procedure. Removing a hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populate...
Page 41 - Removing a hot-plug SAS hard drive
Removal and replacement procedures 41 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Determine the status of the hard drive from the hot-plug hard drive LEDs (" Hot-plug SCSI hard drive LEDs ...
Page 42 - Removing the SAS-SATA hard drive cage
Removal and replacement procedures 42 3. Remove the hard drive. Removing the SAS-SATA hard drive cage 1. Power down the server (on page 16 ). 2. Remove the access panel (" Removing the access panel " on page 17 ). 3. Remove all hard drives (" Removing a hot-plug SAS hard drive " on p...
Page 46 - Removing the SAS-SATA backplane
Removal and replacement procedures 46 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. The installation is complete. Removing the SAS-SATA backplane 1. Power down the server (on page 16 ). 2. Remove t...
Page 47 - Removing a PCI-X Hot Plug expansion board
Removal and replacement procedures 47 7. Remove the SAS backplane from the rear of the cage. To replace the component, reverse the removal procedure. Removing a PCI-X Hot Plug expansion board 1. Extend or remove the server from the rack (" Remove the server from the rack " on page 16 ). 2. R...
Page 48 - Removing a power supply blank
Removal and replacement procedures 48 Removing a power supply blank NOTE: If you remove or replace the primary hot-plug power supply, use the T-15 Torx screwdriver provided with the server to remove the shipping screw. It is located just under the port-colored plastic handle of the power supply unit...
Page 49 - Replacing hot-plug fans
Removal and replacement procedures 49 3. Remove the hot-plug power supply from the server. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To replace the component, reverse the removal procedure. Rep...
Page 50 - Memory overview; General memory configuration requirements
Removal and replacement procedures 50 4. Install the replacement fan. 5. Repeat to replace additional fans as needed. 6. Observe the LED on each installed fan to be sure it is illuminated green (" Hot-plug fan LEDs " on page 87 ). 7. Observe the internal system health LED on the front panel ...
Page 52 - Online spare memory
Removal and replacement procedures 52 ECC can correct single-bit memory errors, Advanced ECC can correct single-bit memory errors and multi-bit memory errors if all failed bits are on the same DRAM device on the DIMM. The following guidelines apply to Advanced ECC memory: • All general memory requir...
Page 53 - Hot-plug mirrored memory
Removal and replacement procedures 53 • Each memory board includes its own online spare bank. All boards will operate in online spare memory mode independently. Each board can failover to its online spare bank independent of the other memory boards. Some boards can be in degraded online spare mode w...
Page 54 - Hot-plug RAID memory
Removal and replacement procedures 54 size. For example, memory boards 1 and 2 could each contain 2 GB of physical memory per board with board 1 containing two 1-GB DIMMs and board 2 containing four 512-MB DIMMs. • The amount of memory between mirrored pairs can be different in quad-board Hot-Plug M...
Page 55 - Configuring the memory; POST memory test; Selecting the AMP mode
Removal and replacement procedures 55 Configuring the memory Configuring the memory system of the server requires configuring both hardware and software. To configure the memory: 1. Install the correct amount of memory for the desired AMP mode. For a list of AMP options, refer to "Memory options...
Page 56 - Memory boards and DIMMs
Removal and replacement procedures 56 5. Press the Escape key twice to go back to the main RBSU menu. 6. Press the F10 key, when prompted, to exit RBSU. The server reboots and tests all memory in the system. IMPORTANT: To reconfigure the memory mode after initial setup, you must reboot the system, e...
Page 57 - Removing a memory board blank
Removal and replacement procedures 57 Removing a memory board blank To remove the memory board blank, squeeze the levers and pull the blank out of the server. Removing a memory board (non-hot-plug) 1. Power down the server (on page 16 ). 2. Unlock the locking switch, and open the release latch. 3. U...
Page 60 - Diagnostic tools; SmartStart software; SmartStart Scripting Toolkit
Diagnostic tools 60 Diagnostic tools In this section SmartStart software ................................................................................................................................ 60 SmartStart Scripting Toolkit .....................................................................
Page 61 - HP Instant Support Enterprise Edition; HP ROM-Based Setup Utility
Diagnostic tools 61 ProLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process. Using SmartStart technology, the Scripting Toolkit provides a flexible way to ...
Page 62 - ROMPaq utility
Diagnostic tools 62 For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website ( http://www.hp.com/servers/smartstart ). ROMPaq utility Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgr...
Page 63 - Integrated Lights-Out technology; Automatic Server Recovery; HP Insight Diagnostics
Diagnostic tools 63 Integrated Lights-Out technology The iLO subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This de...
Page 64 - USB support; Processor-related port 85 codes
Diagnostic tools 64 For more information or to download the utility, refer to the HP website ( http://www.hp.com/servers/diags ). USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the operating system through the appropriate USB device drivers....
Page 65 - Expansion board-related port 85 codes
Diagnostic tools 65 1. Bring the server to base configuration by removing all components that are not required by the server to complete POST. This process can include removing all: • Expansion boards (" Removing a non-hot-plug expansion board " on page 28 , " Removing a PCI-X Hot Plug e...
Page 66 - Memory-related port 85 codes
Diagnostic tools 66 3. Install the expansion boards one at a time, rebooting between each installation to isolate the failed expansion board. 4. Replace the failed expansion board, if applicable. 5. Replace the PCI riser board, if applicable. 6. Replace the system board. IMPORTANT: If replacing the ...
Page 68 - Server component identification; Front panel components
Server component identification 68 Server component identification In this section Front panel components .......................................................................................................................... 68 Front panel LEDs and buttons ..........................................
Page 69 - Front panel LEDs and buttons
Server component identification 69 Item Description 2 USB port 3 Optional multibay drive or blank 4 DVD drive 5 Processor module 6 Hard drive bay Front panel LEDs and buttons Item Description Status 1 UID switch and LED Blue = Activated Flashing blue = Server being managed remotely Off = Deactivated...
Page 72 - Processor module LEDs
Server component identification 72 Processor module LEDs PPM LED (1) Processor LED (2) External health LED Description Off Off Off One of the following conditions exist: • No AC power present • Normal Off Amber Flashing amber Pre-failure error threshold exceeded; LEDs will clear after the next reboo...
Page 73 - Rear panel components
Server component identification 73 Rear panel components Item Description Item Description 1 PCI-X non-hot-plug slot 7, 64-bit/100-MHz 11 NIC port 2 2 PCI-X non-hot-plug slot 6, 64-bit/100-MHz 12 NIC port 1 3 PCI-X non-hot-plug slot 5, 64-bit/133-MHz 13 Serial port 4 PCI-X non-hot-plug slot 4, 64-bi...
Page 74 - Rear panel LEDs and buttons
Server component identification 74 Rear panel LEDs and buttons Item Description LED color Status 1 NIC 1 Activity LED Green On or flashing = Network activity Off = No network activity 2 NIC 1 Link LED Green On = Linked to network Off = Not linked to network 3 NIC 2 Activity LED Green On or flashing ...
Page 75 - Power supply LEDs
Server component identification 75 Power supply LEDs Fail LED 1 (amber) Power LED 2 (green) Description Off Off No AC power to any power supply Flashing Off Power supply failure (over current) On Off No AC power to this power supply Off Flashing • AC power present • Standby mode Off On Normal
Page 76 - System board components
Server component identification 76 System board components Item Description Item Description 1 Fan 1 12 PCI-X, non-hot-plug slot 7, 64- bit/100-MHz 2 Fan 2 13 BBWC battery pack 3 Fan 3 14 Remote management connector 4 Fan 4 15 BBWC cache module socket 5 System maintenance switch 16 Fan 6 6 System ba...
Page 77 - System maintenance switch; Boot device selector switch
Server component identification 77 Item Description Item Description 7 Connectors for one of the following: • PCI-X Hot Plug mezzanine option • PCI Express x4 mezzanine option • PCI Express x8 mezzanine option 18 Boot device selector switch (default = FLP TOP) 8 PCI-X non-hot-plug slot 3, 64-bit/133...
Page 78 - QuickFind diagnostic display LEDs
Server component identification 78 When the boot device selector switch is set to FLP TOP, the optical drive in the bottom bay is designated as the primary optical drive. The diskette drive in the top bay is bootable. The server cannot boot from a diskette drive in the bottom bay when the boot devic...
Page 80 - Setting the switch to view port 85 codes; DIMM slot locations; SCSI IDs
Server component identification 80 LED Description OVER TEMP The internal temperature has exceeded operating levels. NO BOOT A "no boot" condition was detected. P84 Switch set to display port 84 codes. P85 Switch set to display port 85 codes (" Troubleshooting the system using port 85 co...
Page 82 - Hot-plug SCSI hard drive LEDs; Hot-plug SCSI hard drive LED combinations
Server component identification 82 Hot-plug SCSI hard drive LEDs Item LED description Status 1 Activity status On = Drive activity Flashing = High activity on the drive or drive is being configured as part of an array. Off = No drive activity 2 Online status On = Drive is part of an array and is cur...
Page 83 - SATA or SAS IDs
Server component identification 83 Activity LED (1) Online LED (2) Fault LED (3) Interpretation On Off Off Do not remove the drive. The drive is being accessed, but (1) it is not configured as part of an array; (2) it is a replacement drive and rebuild has not yet started; or (3) it is spinning up d...
Page 84 - SATA or SAS hard drive LEDs; SAS and SATA hard drive LED combinations
Server component identification 84 • If only one hard drive is used, install it in the bay with the lowest number. • Hard drives must be SFF types. • Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array. NOTE: AC...
Page 87 - BBWC LEDs
Server component identification 87 Hot-plug fan LEDs Status Green = Operating normally Amber = Failed Off = No power BBWC LEDs Server status LED 1 (amber) LED 2 (green) Battery module status Server is on and has normal run time Off On Fast charging Off Flashing The microcontroller is waiting for com...
Page 89 - Server cabling; Storage device cabling guidelines
Server cabling 89 Server cabling In this section Storage device cabling guidelines ............................................................................................................ 89 PCI-X Hot Plug mezzanine cabling............................................................................
Page 90 - BBWC cabling
Server cabling 90 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. BBWC cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. IMPORTANT: The BBWC cable i...
Page 91 - Hot-plug SCSI drive cabling
Server cabling 91 CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. IMPORTANT: Install the RILOE II board into slot 7 for ease of cabling. Hot-plug SCSI drive cabling CAUTION: When routing cables, always be sure that the cables a...
Page 92 - SCSI simplex mode; Hot-plug SAS hard drive cabling
Server cabling 92 SCSI simplex mode In the PCI simplex cabling configuration, an optional PCI array controller controls up to four hard drives through one SCSI bus. SCSI duplex mode In the PCI duplex cabling configuration, an optional PCI array controller controls up to four hard drives through two ...
Page 93 - USB cable assembly
Server cabling 93 For ease of cabling, route the cables in the server before connecting the cables to the SAS hard drive cage. NOTE: Port 1 supports hard drives 1 through 4. Port 2 supports hard drives 5 through 8. If you are using a single channel SAS controller, connect the cable to port 1. USB ca...
Page 94 - Power switch cable assembly
Server cabling 94 7. Loosen the screw, and slide the USB cable connector up to remove the cable assembly from the server. To replace the component, reverse the removal procedure. Power switch cable assembly 1. Power down the server (on page 16 ). 2. Extend the server from the rack (" Extending t...
Page 96 - Specifications; Server specifications; Environmental specifications
Specifications 96 Specifications In this section Server specifications ............................................................................................................................... 96 Environmental specifications ........................................................................
Page 97 - Hot-plug power supply calculations
Specifications 97 Specification Value Relative humidity (noncondensing)** — Operating 10% to 90% Non-operating 5% to 95% * All temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. ** S...
Page 98 - Acronyms and abbreviations
Acronyms and abbreviations 98 Acronyms and abbreviations ABEND abnormal end AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache BP backplane CSA Canadian Standards Association DDR double data rate DIMM dual inline memory module ECC error checking and correcti...
Page 102 - Index
Index 102 A access panel 6, 17 ASR (Automatic Server Recovery) 63, 98 Automatic Server Recovery (ASR) 63, 98 Autorun menu 60 B batteries, replacing 35 battery 8, 35 battery pack LEDs 30, 31, 32, 87 battery-backed write cache 30, 31, 32, 90 battery-backed write cache battery pack 30, 31, 32, 90 batte...