HP DL980 G7 - Manual

Server component identification 9 System Insight Display LEDs LED Component POWER System power EXT HEALTH External component health POWER CAP Powering capping OVER TEMP Over temperature AMP Advanced memory protection PS X Power supply FAN X Fan SPI ILK SPI board not properly seated XNC XNC board not...

Server component identification 10 LED Component LOWER CPU Indicates lower CPU tray with associated CPUs, memory risers and DIMMs MEMORY BOARD X DIMM 1A-8D DIMM slot Processor and memory board configuration / logical (physical) location Upper processor memory board is shown on the left. Lower proces...

Server component identification 12 Rear panel LEDs Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—Network activity Off—No network activity 2 iLO 3 NIC Link LED Green On—Linked to network Off—Not linked to network 3 NIC 2 Activity LED Green On or flashing—Network acti...

Server component identification 13 Item Description LED color Status 9 NIC 3 Activity LED Green On or flashing—Network activity Off—No network activity 10 NIC 1 Link LED Green On—Linked to network Off—Not linked to network 11 NIC 1 Activity LED Green On or flashing—Network activity Off—No network ac...

Server component identification 16 System board components Item Description 1 Optional I/O expansion board connectors: • PCI-X/PCI Express I/O expansion board • PCI Express I/O expansion board 2 Slot 7 PCIe2 x8 (4, 2, 1) 3 Slot 8 PCIe2 x8 (4, 2, 1) 4 Slot 9 PCIe2 x16 (8, 4, 2, 1) 5 Slot 10 PCIe2 x8 ...

Server component identification 17 System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for system configuration. The default position for all eight positions is Off. Position Description Function S1 iLO 3 security Off = iLO 3 security is enabled. On...

Server component identification 18 DIMM slot locations Each memory module contains 8 DIMM slots. The paired banks are identified by the letters A through D. Device numbers

Server component identification 19 SAS hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a p...

Server component identification 20 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1...

Operations 22 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/St...

Operations 23 2. Extend the server on the rack rails until the server rail-release latches engage. 3. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the access panel WARNING: To reduce the risk of persona...

Operations 25 5. Remove the processor memory drawer cover. The procedure is the same for the upper and lower processor memory drawers, and the processor memory drawer blank. CAUTION: XNC cabling (on page 74 ) is required for eight processor systems. Failure to cable the XNC will result in the lower ...

Setup 26 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a ...

Setup 27 Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind ...

Setup 28 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (Nati...

Setup 30 To configure these utilities manually: • Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA. • Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default...

Hardware options installation 31 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 32 Installing a processor The processors and memory are located in the drawer accessible from the front of the server. It is not necessary to extend or remove the server from the rack to install or replace processors and memory. WARNING: Use caution when installing the ...

Hardware options installation 38 Memory options This server contains eight memory cartridge connectors in each processor memory drawer. Each memory cartridge can contain eight DIMMs, for a total of 128 DIMMs, for a maximum memory configuration of 2 TB. The server supports the following DIMM speeds: ...

Hardware options installation 40 NOTE: When an HP ProLiant DL980 G7 server is configured with a DIMM that has an uninitialized SPD area, and the server is running any version of the System ROM detailed in the Scope section below, the Survey Utility in HP SmartStart will report the "Correctable E...

Hardware options installation 41 DIMM identification To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Memory ...

Hardware options installation 42 • To achieve maximum performance, balance DIMM quads by letter groupings across all memory cartridges so that the (1A, 8A) pair is installed in all memory cartridges first, followed by the B-pair, C-pair, and D-pair. • When installing mixed rank DIMMs in any cartridg...

Hardware options installation 43 • Memory must be loaded in quads, with a pair of DIMMs in each memory cartridge for a corresponding processor. Upper processor memory board is shown on the left. Lower processor memory board is shown on the right. • Memory is only accessible to the system if the asso...

Hardware options installation 44 • Successive cache lines are interleaved between the DIMMs and the Lockstep SMI channels of the two memory controllers in the processor such that adjacent cache lines reside on different memory controllers, SMIs, DIMMs, and DIMM ranks for better performance. To take ...

Hardware options installation 45 • The largest contributor to maximum memory bandwidth performance is to use both memory controllers inside the processor. To achieve maximum memory bandwidth performance, populate both memory cartridges for each installed processor. This configuration is required for...

Hardware options installation 46 AMP modes are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 77 )." For the latest memory configuration ...

Hardware options installation 47 Online Spare memory population guidelines Online spare memory provides protection against persistent DRAM failure. It monitors DIMMs for excessive correctable errors and copies the content of an unhealthy rank to an available spare rank in advance of multi-bit or per...

Hardware options installation 49 IMPORTANT: If all installed memory is configured for a single CPU on a ProLiant DL980 G7 server running Red Hat Enterprise Linux 5, an error message similar to the following may appear when the server is operating under a heavy workload, prior to the server becoming ...

Hardware options installation 50 6. Install the DIMM. See "Memory options (on page 38 )." 7. Close the memory cartridge cover. 8. Install the memory cartridge. 9. Install the processor memory drawer cover. 10. Install the processor memory drawer. 11. Power up the server. Hot-plug hard drive ...

Hardware options installation 52 Redundant hot-plug power supply option The server supports up to four hot-plug power supplies. Install all power supplies to provide full redundancy. HP recommends installing redundant hot-plug power supplies in pairs. To confirm the redundancy of your configuration,...

Hardware options installation 53 4. Connect the power cord to the power source. 5. Be sure that the power supply LED is green (" Power supply LED " on page 13 ). 6. Be sure that the front panel external health LED is green (" Front panel LEDs " on page 8 ). Internal solid state drive...

Hardware options installation 54 7. Install the SPI board. 8. Install the access panel. 9. Slide the server back into the rack. 10. Power up the server (on page 22 ). Expansion board options In the main I/O tray the server supports up to 11 expansion slots. The server ships with 5 PCI Express expans...

Hardware options installation 58 IMPORTANT: On an HP ProLiant DL980 G7 server with a 128 logical CPU configuration, if an HP NC382T PCI Express Dual Port Multifunction Gigabit Server Adapter is located in any Low Profile IO slot, the network connection may drop or the NIC may stop responding. This c...

Hardware options installation 60 5. Open the expansion board retainer, and then remove the expansion slot cover. 6. Install the expansion board. 7. Install the shipping screw, if necessary. For more information, see "Securing an expansion board for shipping." 8. Close the expansion slot reta...

Hardware options installation 64 6. Install the PCI-X/PCI Express I/O expansion board. 7. Install any expansion boards. 8. Slide the processor memory drawer back into the server. 9. Install the access panel. 10. Slide the server back into the rack. 11. Power up the server (on page 22 ). Low profile ...

Hardware options installation 66 5. To open the I/O card lock, push the blue tab, flip it back, then open the hinge forward. 6. Remove expansion slot covers as necessary. To replace the component, reverse the removal procedure. Battery-backed write cache module The HP BBWC protects against hard boot...

Hardware options installation 68 The SPI board is not shown for clarity. 9. Install the access panel. 10. Slide the server back into the rack. 11. Power up the server (on page 22 ). FBWC module and capacitor pack option CAUTION: Do not use this controller with cache modules designed for other contro...

Hardware options installation 70 9. Install the capacitor pack. 10. Install the SPI board. 11. Install the access panel. 12. Slide the server back into the rack. 13. Power up the server (on page 22 ). HP Trusted Platform Module option Use these instructions to install and enable a TPM on a supported...

Hardware options installation 71 • When returning a system board for service replacement, do not remove the TPM from the system board. When requested, HP Service provides a TPM with the spare system board. • Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM se...

Hardware options installation 72 6. Install the TPM board. Press down on the connector to seat the board (" System board components " on page 16 ). 7. Install the TPM security rivet by pressing the rivet firmly into the system board. 8. Install the SPI board. 9. Install the access panel. 10....

Cabling 74 Cabling XNC cabling CAUTION: XNC cabling (on page 74 ) is required for eight processor systems. Failure to cable the XNC will result in the lower processor memory drawer not being recognized by the server.

Server software and configuration utilities 77 Server software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been test...

Server software and configuration utilities 78 • Enabling and disabling system features • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documen...

Server software and configuration utilities 79 To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted. By default, the auto-configuration process configures the system for the English language. To change any default settings in the auto-config...

Server software and configuration utilities 80 2. When the prompt appears, access RBSU by pressing the F9 key during power-up. 3. Select System Options . 4. Select Advanced Memory Protection . 5. Select Online Spare with Advanced ECC Support . 6. Press the Enter key. 7. Press the Esc key to exit the...

Server software and configuration utilities 81 For more information, see the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website

Server software and configuration utilities 82 WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker ...

Server software and configuration utilities 83 System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following featu...

Server software and configuration utilities 84 StorageWorks library and tape tools HP StorageWorks L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions, and some utility functions. It also provi...

Server software and configuration utilities 85 USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is en...

Server software and configuration utilities 86 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: • From withi...

Server software and configuration utilities 87 Select Insight Remote Support from the menu on the right. Keeping the system current Drivers The server includes new hardware that may not have driver support on all operating system installation media. If you are installing a SmartStart-supported opera...

Server software and configuration utilities 88 System Online ROM flash component utility The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following featu...

Battery replacement 89 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkal...

Troubleshooting 90 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 91 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To re...

Troubleshooting 92 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • ...

Troubleshooting 93 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power down the server and peripheral devices if you will be diagnosing the server offline. If possible, always perform an orderly shutdown: a. Exit any applicat...

Troubleshooting 94 When requested to break the server down to the minimum configuration, uninstall the following components, if installed: • All additional DIMMs Leave only the minimum required to boot the server—either one DIMM or a pair of DIMMs. For more information, see the memory guidelines in ...

Troubleshooting 95 Service notifications To view the latest service notifications, refer to the HP website

Troubleshooting 96 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 92 )" 2 &#...

Troubleshooting 101 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • ...

Troubleshooting 103 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup ...

Troubleshooting 104 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 84 ) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs an...

Troubleshooting 106 POST error messages and beep codes Introduction to POST error messages The error messages and codes in this section include all new messages generated by this server. Some messages are informational and do not indicate an error. A server generates only the codes that are applicab...

Regulatory compliance notices 108 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pr...

Regulatory compliance notices 109 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the u...

Regulatory compliance notices 110 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B di...

Regulatory compliance notices 111 The telephone connector (not available for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices: Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks ...

Regulatory compliance notices 112 BSMI notice Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Vietnam compliance marking notice This marking is for applicable products only.

Regulatory compliance notices 113 Ukraine notice Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regu...

Regulatory compliance notices 114 For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Taiwan battery recycling notice The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of...

Regulatory compliance notices 115 Brazilian notices Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário. Canadian notices Wireless o...

Electrostatic discharge 116 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boa...

Specifications 117 Specifications Environmental Specifications Specification Value System inlet temperature — Operating 10° to 35°C (50° to 95°F) at sea level with an altitude derating of 1.0°C per every 305 m (1.8°F per every 1000 ft) above sea level to a maximum of 3050 m (10,000 ft), no direct su...

Specifications 118 Specification Value Idle L WAd 7.5 Bels L pAm 59.7 dB Operating L WAd 7.5 Bels L pAm 89.7 dB Emissions Classification (EMC) — FCC rating Class A Normative Standards CISPR 22; EN55022; EN55024; FCC CFR 47, Pt 15; ICES-003; CNS13438; GB9254; K22;K24; EN 61000-3-2; EN 61000-3-3; EN 6...

Technical support 120 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mes...

Technical support 122 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Rep...

Acronyms and abbreviations 128 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache CSA Canadian Standards Association ESD electrostatic discharge FBWC ...

Index 131 A access panel 23 ACU (Array Configuration Utility) 80 additional information 90 ADU (Array Diagnostic Utility) 86 airflow requirements 27 Altiris Deployment Solution 81 Altiris eXpress Deployment Server 81 Array Configuration Utility (ACU) 80 Array Diagnostic Utility (ADU) 86 authorized r...