HP DL585 G7 - Manual

Component identification 9 Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. LED Description AMP status Off—No protection Green—Protection enabled Amber—Memory failure occurred Amber (flashing)—Memory configuration error Health Green—Normal (system o...

Component identification 10 Rear panel components Item Description Item Description 1 Power supply bay 4 (optional) 15 Expansion slot 2 (optional) 2 Power supply bay 3 (optional) 16 Expansion slot 3 (optional) 3 Power supply bay 2 17 Expansion slot 4 (optional) 4 Power supply bay 1 18 Expansion slot...

Component identification 11 Rear panel LEDs and buttons Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—Network activity Off—No network activity 2 iLO 3 NIC Link LED Green On—Linked to network Off—Not linked to network 3 NIC 2 Activity LED Green On or flashing—Network...

Component identification 12 Power supply LED Power LED Status Off No AC power to power supply units Green AC is present. Standby output is on, output is disabled. Green AC is present. Standby output is on, power supply DC output is on and OK. Off Power supply failure (includes overvoltage and overte...

Component identification 13 System board components Item Description 1 Optional I/O expansion board connectors: • PCI-X/PCI Express I/O expansion board • PCI Express I/O expansion board 2 Slot 7 PCIe2 x8 (8, 4, 2, 1) 3 Slot 8 PCIe2 x8 (8, 4, 2, 1) 4 Slot 9 PCIe2 x16 (16, 8, 4, 2, 1) 5 Slot 10 PCIe2 ...

Component identification 14 System maintenance switch The system maintenance switch (SW5) is an ten-position switch that is used for system configuration. The default position for all ten positions is Off. Position Description Function S1 iLO 3 Security Off = iLO 3 security is enabled. On = iLO 3 se...

Component identification 15 SPI board components Item Description 1 Mini-SAS connectors (2) 2 SAS cache connector 3 TPM connector 4 Fan data connector 5 RMII connector 6 SD card slot 7 Battery 8 10Gb NIC connector* 9 NIC cache connector* 10 NIC 3 connector 11 NIC 1 connector 12 Video connector 13 Ke...

Component identification 16 I/O expansion board components • PCI-X/PCI Express I/O expansion board Item Description 1 Slot 6 PCIe2 x16 (16, 8, 4, 2, 1) 2 Slot 5 PCIe2 x8 (8, 4, 2, 1) 3 Slot 4 PCIe2 x8 (8, 4, 2, 1) 4 Slot 3 PCIe2 x4 (4, 2, 1) 5 Slot 2 PCI-X 6 Slot 1 PCI-X • PCI Express I/O expansion ...

Component identification 17 Item Description 5 Slot 2 PCIe2 x8 (8, 4, 2, 1) 6 Slot 1 PCIe1 x8 (8, 4, 2, 1) DIMM slot locations • Primary processor memory board

Component identification 18 • Secondary processor memory board Device numbers

Component identification 19 SAS hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a predicti...

Component identification 20 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A ...

Component identification 22 FBWC module LEDs The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse side of the cache module to facilitate status viewing. 1 Green LED 2 Amber LED Interpretation Off On A backup is in progress. Flashing (1 Hz) On A restore ...

Component identification 23 Fan locations Power supply backplane components

Operations 25 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/St...

Operations 26 2. Extend the server on the rack rails until the server rail-release latches engage. 3. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Remove the access panel WARNING: To reduce the risk of persona...

Operations 27 2. Extend the server from the rack (on page 25 ). 3. Open the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch. Install the access panel 1. Place the access pan...

Operations 28 5. Firmly holding the processor memory drawer, press the release buttons and then remove the drawer from the server. Access the Systems Insight Display To access the Systems Insight Display: 1. Press and release the panel. 2. After the display fully ejects, rotate the display downward ...

Setup 30 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a ...

Setup 32 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (Nati...

Setup 34 To configure these utilities manually: • Press the F8 key when prompted during the array controller initialization to configure the array controller using ORCA. • Press the F9 key when prompted during the boot process to change the server settings using RBSU. The system is set up by default...

Hardware options installation 35 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 37 Processor options The server supports up to four processors. Observe the following processor installation guidelines: • Processor socket 1 must be populated. • HP recommends installing processors in pairs. When configuring the server, see the following table to deter...

Hardware options installation 43 For detailed DIMM population guidelines, see "Memory configurations (on page 43 )." 17. Install the DIMM baffle. 18. Install the processor memory drawer cover. 19. Install the processor memory drawer. 20. Power up the server (on page 25 ). Memory configuratio...

Hardware options installation 44 Population order A I E C K G Processor memory channel A A A B B B Processor memory socket 7 8 9 10 11 12 Rank support per memory socket SR/DR SR/DR/QR SR/DR SR/DR SR/DR/QR SR/DR Population order B J F D L H Processor memory channel C C C D D D Population rules When i...

Hardware options installation 45 When Online Spare memory is enabled, one of the ranks is set aside as the Online spare rank. In the event that ranks of different sizes are on the same memory channel, a rank is selected that will be able to contain any of the ranks in the event of an Online spare sw...

Hardware options installation 46 DR 1066 MHz 3 — 3 mixed SR 1333 MHz DR 1333 MHz DR 1066 MHz 1066 MHz 800 MHz 3 1 2 SR 1333 MHz DR 1333 MHz DR 1066 MHz QR 1066 MHz 800 MHz 667 MHz o 800 MHz —The memory bus speed is set to 800 MHz regardless of the quantity of memory modules installed, unless the tab...

Hardware options installation 47 Item Description Definition 1 Size — 2 Rank 1R = Single-rank 2R = Dual-rank 4R = Quad-rank 3 Data width x4 = 4-bit x8 = 8-bit 4 Voltage rating L = Low voltage (1.35v) Blank or omitted = Standard 5 Memory speed 10600 = 1333-MHz 8500 = 1066-MHz 6 DIMM type R = RDIMM (r...

Hardware options installation 49 For configuration options, see "Memory configurations (on page 43 )." 7. Install the DIMM baffle. CAUTION: When installing the tray with the secondary processor memory board, be sure that all DIMM latches on the primary processor memory board are in the fully...

Hardware options installation 50 4. Remove the DIMM baffle. 5. Install the DIMMs. For configuration options, see "Memory configurations (on page 43 )." 6. Install the DIMM baffle. 7. Install the processor memory drawer cover. 8. Install the processor memory drawer. 9. Power up the server (on...

Hardware options installation 52 3. Install the hard drive. 4. Determine the status of the drive from the hot-plug SAS hard drive LED combinations (" SAS hard drive LED combinations " on page 19 ). Redundant hot-plug power supply option The server supports up to four hot-plug power supplies....

Hardware options installation 53 2. Slide the power supply into the power supply bay until the device locks into place. 3. Connect the power cord to the power supply. 4. Connect the power cord to the power source. 5. Be sure that the power supply LED is green (" Power supply LED " on page 12...

Hardware options installation 54 The cable and the cable arrangement might appear differently from shown. 7. Install the SPI board. 8. Install the access panel (on page 27 ). 9. Slide the server back into the rack. 10. Power up the server (on page 25 ). Expansion board options The server supports up...

Hardware options installation 55 4. Open the expansion board retainer, and then remove the expansion slot cover. 5. Install the expansion board. 6. If necessary, install the shipping screw. For more information, see "Securing an expansion board for shipping (on page 55 )." 7. Close the expan...

Hardware options installation 57 6. Install the shipping screw. 7. Close the expansion slot retainer. 8. Install the access panel (on page 27 ). 9. Slide the server back into the rack. 10. Power up the server (on page 25 ). 11. Resume normal server operations. Installing the PCI Express I/O expansio...

Hardware options installation 61 6. Install the PCI-X/PCI Express I/O expansion board. 7. Install any expansion boards (" Installing an expansion board " on page 54 ). 8. Slide the processor memory drawer back into the server. 9. Install the access panel (on page 27 ). 10. Slide the server b...

Hardware options installation 63 10. Secure the 10G NIC connectors to the chassis with the retaining screw. 11. Install the RJ-45 plugs on the bottom two RJ-45 connectors on the rear panel. 12. Install the access panel (on page 27 ). 13. Slide the server back into the rack. 14. Connect the network c...

Hardware options installation 65 6. Attach the cable to the cache module. 7. Install the battery. 8. Connect the cable to the battery. The SPI board is not shown for clarity. 9. Install the access panel (on page 27 ). 10. Slide the server back into the rack. 11. Power up the server (on page 25 ). FB...

Hardware options installation 67 8. Connect the cable. 9. Install the capacitor pack. 10. Install the SPI board. 11. Install the access panel (on page 27 ). 12. Slide the server back into the rack. 13. Power up the server (on page 25 ). HP Trusted Platform Module option Use these instructions to ins...

Hardware options installation 68 TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature. For more information on BitLocker, see the Microsoft website

Hardware options installation 70 Enabling the Trusted Platform Module 1. When prompted during the start-up sequence, access RBSU by pressing the F9 key. 2. From the Main Menu, select Server Security . 3. From the Server Security Menu, select Trusted Platform Module . 4. From the Trusted Platform Mod...

Server software and configuration utilities 72 Server software and configuration utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been test...

Server software and configuration utilities 73 • Displaying system information • Selecting the primary boot controller • Configuring memory options • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website

Server software and configuration utilities 74 By default, the auto-configuration process configures the system for the English language. To change any default settings in the auto-configuration process (such as the settings for language, operating system, and primary boot controller), execute RBSU ...

Server software and configuration utilities 75 Configuring online spare memory To configure online spare memory: 1. Install the required DIMMs. 2. When the prompt appears, access RBSU by pressing the F9 key during power-up. 3. Select System Options . 4. Select Advanced Memory Protection . 5. Select ...

Server software and configuration utilities 76 • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Deleting a logical drive configuration • Setting the controller to be the boot controller • Selecting the boot volume If you do not use the utility, ORCA will...

Server software and configuration utilities 77 operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server. ASR increases server availability by restarting the server within a specified time a...

Server software and configuration utilities 78 CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected h...

Server software and configuration utilities 79 Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server...

Server software and configuration utilities 80 Remote support and analysis tools HP Insight Remote Support software HP strongly recommends that you install HP Insight Remote Support software to complete the installation or upgrade of your product and to enable enhanced delivery of your HP Warranty, ...

Server software and configuration utilities 81 For example: http://www.hp.com/support/dl360g6

Server software and configuration utilities 82 HP SUM enables system administrators to upgrade ROM images efficiently across a wide range of servers and options. This tool has the following features: • Enables GUI and a command-line, scriptable interface • Enables scriptable, command-line deployment...

Troubleshooting 83 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 84 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To re...

Troubleshooting 85 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • ...

Troubleshooting 86 2. Record any error messages displayed by the system. 3. Remove all diskettes, CD-ROMs, DVD-ROMs, and USB drive keys. 4. Power down the server and peripheral devices if you will be diagnosing the server offline. If possible, always perform an orderly shutdown: a. Exit any applicat...

Troubleshooting 87 Service notifications To view the latest service notifications, refer to the HP website

Troubleshooting 88 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item See 1 "Symptom information (on page 85 )" 2 &#...

Troubleshooting 93 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 95 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU Item See 1 HP ROM-Based Setup U...

Troubleshooting 96 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information o...

Troubleshooting 98 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website

Battery replacement 100 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alka...

Regulatory compliance notices 101 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pr...

Regulatory compliance notices 102 radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the u...

Regulatory compliance notices 103 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B di...

Regulatory compliance notices 104 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recy...

Regulatory compliance notices 105 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Pr...

Regulatory compliance notices 106 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For mor...

Regulatory compliance notices 107 WARNING: Exposure to Radio Frequency Radiation —The radiated output power of this device is below the FCC radio frequency exposure limits. Nevertheless, human contact during normal operation should be minimized. Brazilian notices Este equipamento opera em caráter se...

Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boa...

Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 70 ° C (-40 ° F to 158 ° F) Maximum wet bulb temperature 28 ° C (82.4 ° F) Relative humidity (noncondensing)** Operating 10% to 90% ...

Support and other resources 111 Support and other resources Before you contact HP Be sure to have the following information available before you call HP: • Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the fail...

Acronyms and abbreviations 119 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility AMP Advanced Memory Protection ASR Automatic Server Recovery BBWC battery-backed write cache CSA Canadian Standards Association ESD electrostatic discharge FBWC ...

Documentation feedback 122 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback

Index 123 1 10 Gb NIC adapter blank 10 A access panel 26, 27 acoustics statement for Germany 106 ACU (Array Configuration Utility) 75 additional information 83 airflow requirements 31 Array Configuration Utility (ACU) 75 ASR (Automatic Server Recovery) 76 authorized reseller 111 auto-configuration p...