HP DL320 - Manual

Server component identification 8 Rear panel components Item Description 1 PCI-X expansion slot 2, full-length (optional PCI Express slot 1) 2 PCI Express expansion slot 1, low-profile, half-length 3 Power supply 4 UID button/LED 5 10/100/1000 NIC 2 6 10/100/1000 NIC 1 7 iLO 2 management port 8 Seri...

Server component identification 10 System board components Item Description Item Description 1 System maintenance switch 12 Fan 2 connector 2 NMI switch 13 Fan 1 connector 3 Battery 14 Main power connector 4 Hard drive connector 1 15 Processor socket 5 Hard drive connector 2 16 Auxiliary power conne...

Server component identification 11 Position Default Function S5 Off Off = Power-on password enabled On = Power-on password disabled * S6 Off Off = Normal operation On = BIOS will clear CMOS and NVRAM * S7 Off Reserved S8 Off Reserved * "On" activates the function. NMI switch The NMI switch a...

Server component identification 12 Item LED Description Status 2 System fan module Amber = One fan in this module has failed. Red = Multiple fans in this module have failed. Off = All fans in this module are operating normally. 3 Overtemperature Amber = System has reached a cautionary or critical te...

Server component identification 13 System LED and Color Internal Health LED Color Status Amber • DIMM in slot X has reached single-bit correctable error threshold. • DIMM in slot X is in a pre-failure condition. • DIMM in slot X is an unsupported type, but valid memory exists in another bank. DIMM f...

Server component identification 14 SATA and SAS device numbers Item Description 1 Device 1 2 Device 2 Fan assembly location

Server operations 15 Server operations In this section Powering up the server ........................................................................................................................... 15 Powering down the server .........................................................................

Server operations 16 Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: • Extend the server from the rack, if applicable (" Extending the server from the rack " on page 16 ). If you are performing...

Server operations 17 4. Loosen the thumbscrews that secure the server faceplate to the front of the rack. 5. Extend the server from the rack (" Extending the server from the rack " on page 16 ). 6. Disengage the server from the rack. For more information, refer to the documentation that ship...

Server operations 18 5. Remove the PCI riser board assembly. Installing the PCI riser board assembly CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly. 1. Install the PCI riser ...

Server operations 20 Installing the fan assembly 1. Install the fan assembly. 2. Connect the fan cables to the system board. 3. Install the air baffle. 4. Install the access panel (" Installing the access panel " on page 17 ). 5. Install the server into the rack (" Installing the server ...

Server setup 21 Server setup In this section Optional installation services ................................................................................................................... 21 Rack planning resources ....................................................................................

Server setup 22 • A simple, guided interface • Build-it-yourself mode For more information, refer to the HP website ( http://www.hp.com/products/configurator ). • The Installing Rack Products video provides a visual overview of operations required for configuring a rack with rack-mountable component...

Server setup 23 CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenl...

Server setup 24 Furthermore, you must be sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are listed or certified grounding-type devices. Because of the high ground-leakage currents associated with multiple servers connected to the same power ...

Server setup 25 Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com w...

Server setup 26 To power up the server, press the Power On/Standby button. While the server boots, RBSU and the ORCA utility are automatically configured to prepare the server for OS installation. • Press the F8 key when prompted during the array controller initialization to configure the array cont...

Hardware options installation 27 Hardware options installation In this section Introduction ........................................................................................................................................... 27 Memory options .....................................................

Hardware options installation 28 • All DIMMs installed must be the same speed (DDR2 PC4200). Do not install DIMMs supporting different speeds. • If only a single DIMM is installed, HP recommends installing it in slot 1A. BIOS detects the DIMM population and sets the system as follows: • Single-bank ...

Hardware options installation 29 Hard drive guidelines When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest drive number. • Drives must be the same c...

Hardware options installation 30 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Installing hard drives IMPORTANT: Hot-plug capability and drive LED support are only available when a supported option...

Hardware options installation 31 4. Install the hard drive. Optical drive assembly option CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. NOTE: The server supports slimline optical devices, including...

Hardware options installation 35 14. Connect the front panel LED board cable. 15. Install the fan assembly (" Installing the fan assembly " on page 20 ). 16. Install the access panel (" Installing the access panel " on page 17 ). 17. Install the server into the rack (" Installing...

Hardware options installation 39 14. Connect the front panel LED board cable. 15. Install the fan assembly (" Installing the fan assembly " on page 20 ). 16. Install the access panel (" Installing the access panel " on page 17 ). 17. Install the server into the rack (" Installing...

Hardware options installation 40 6. Install the expansion board. 7. Install the PCI riser board assembly (" Installing the PCI riser board assembly " on page 18 ). 8. Install the access panel (" Installing the access panel " on page 17 ). 9. Install the server into the rack (" In...

Hardware options installation 41 9. Connect the DL320 hot-plug SATA/SAS cable provided in the storage controller option kit to the storage controller and the backplane. 10. Install the fan assembly (" Installing the fan assembly " on page 20 ). 11. Install the access panel (" Installing ...

Server cabling 43 Server cabling In this section Cabling overview ................................................................................................................................... 43 Server cable routing .................................................................................

Server cabling 44 Embedded SATA controller cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. Optional SATA/SAS controller cable routing CAUTION: When routing cables, always be sure that the cables ar...

Server software and configuration utilities 45 Server software and configuration utilities In this section Configuration tools ................................................................................................................................. 45 Management tools...........................

Server software and configuration utilities 46 HP ROM-Based Setup Utility RBSU, an embedded configuration utility, performs a wide range of configuration activities that may include: • Configuring system devices and installed options • Displaying system information • Selecting the primary boot contr...

Server software and configuration utilities 47 primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically. For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documen...

Server software and configuration utilities 48 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the System Options menu. 3. Select Serial Number . The following warning is displayed: WARNING! WARNING! WARNING! The serial number is loaded into the system during the ma...

Server software and configuration utilities 49 • Send alerts from iLO 2 regardless of the state of the host server. • Access advanced troubleshooting features through the iLO 2 interface. • Diagnose iLO 2 using HP SIM through a web browser and SNMP alerting. For more information about iLO 2 features...

Server software and configuration utilities 50 for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM. USB support and functionality USB support (on page 50 ) Internal USB functionality (on page 50 ) USB support HP provides both ...

Server software and configuration utilities 51 Survey Utility Survey Utility, a feature within HP Insight Diagnostics (on page 50 ), gathers critical hardware and software information on ProLiant servers. This utility supports operating systems that may not be supported by the server. For operating ...

Server software and configuration utilities 52 IMPORTANT: Always perform a backup before installing or updating device drivers. Version control The VCRM and VCA are Web-enabled Insight Management Agents. HP Systems Insight Manager uses these Insight Management Agents to facilitate software update ta...

Server software and configuration utilities 53 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website ( http://w...

Troubleshooting 54 Troubleshooting In this section Troubleshooting resources ....................................................................................................................... 54 Server diagnostic steps ...............................................................................

Troubleshooting 55 Important safety information Familiarize yourself with the safety information in the following sections before troubleshooting the server. Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols o...

Troubleshooting 56 Warnings and cautions WARNING: Only authorized technicians trained by HP should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassembl...

Troubleshooting 57 a. Exit any applications. b. Exit the operating system. c. Power down the server (" Powering down the server " on page 15 ). 5. Disconnect any peripheral devices not required for testing (any devices not necessary to power up the server). Do not disconnect the printer if y...

Troubleshooting 58 • Be sure each device is properly seated. • If a device has latches, be sure they are completely closed and locked. • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to occur, remove and reinstall each device...

Troubleshooting 59 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to 1 "Symptom information (on page 57 )"...

Troubleshooting 60 Item Refer to 7 • "Server information you need" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). • "Operating system information you need" in the HP ProLiant Servers Troubleshooting...

Troubleshooting 62 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible Problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 65 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible Causes: • Corrupted operating system • Hard drive subsystem problem Item Refer to 1 HP ROM-Based Setup Utility User Guide ( http://www.hp....

Troubleshooting 66 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management agents (on page 49 ) • Server boots, but the internal health LED or external health LED is red or amber NOTE: For the location of server LEDs and information on their s...

Troubleshooting 69 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potential ...

Battery replacement 70 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium man...

Regulatory compliance notices 71 Regulatory compliance notices In this section Regulatory compliance identification numbers............................................................................................ 71 Federal Communications Commission notice ...........................................

Regulatory compliance notices 72 Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is oper...

Regulatory compliance notices 73 Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment. Cables Connections to this device must be m...

Regulatory compliance notices 74 Japanese notice BSMI notice Korean notice A&B Class A equipment Class B equipment

Regulatory compliance notices 75 Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the ...

Regulatory compliance notices 76 Power cord statement for Japan Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your res...

Electrostatic discharge 77 Electrostatic discharge In this section Preventing electrostatic discharge ............................................................................................................. 77 Grounding methods to prevent electrostatic discharge ...................................

Server specifications 78 Server specifications In this section Environmental specifications .................................................................................................................... 78 Server specifications .....................................................................

Technical support 80 Technical support In this section Related documents ................................................................................................................................. 80 HP contact information ..........................................................................

Acronyms and abbreviations 81 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery DDR double data rate DU driver update EFS Extended Feature Supplement IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Manag...

Index 84 A access panel 17 additional information 54, 80 ADU (Array Diagnostic Utility) 51 Altiris Deployment Solution 47 Altiris eXpress Deployment Server 47 array configuration 47 Array Configuration Utility (ACU) 47 Array Diagnostic Utility 51 ASR (Automatic Server Recovery) 48, 81 authorized res...