Page 3 - Contents
Contents 3 Contents Customer self repair ............................................................................................................................... 5 Parts only warranty service ........................................................................................................
Page 5 - Customer self repair; Parts only warranty service
Contents 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the...
Page 7 - Riparazione da parte del cliente; Servizio di garanzia per i soli componenti
Contents 7 Riparazione da parte del cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in...
Page 8 - Customer Self Repair; Parts-only Warranty Service (Garantieservice
Contents 8 Customer Self Repair HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CS...
Page 9 - Reparaciones del propio cliente; Servicio de garantía exclusivo de componentes
Contents 9 Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar ( Customer Self Repair , CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, ...
Page 11 - Reparo feito pelo cliente; Serviço de garantia apenas para peças
Contents 11 Reparo feito pelo cliente Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiro...
Page 16 - Illustrated parts catalog; Mechanical components
Contents 16 Illustrated parts catalog Mechanical components Table 1 Mechanical components spare parts list Item Description Spare part number Customer self repair 1 Top cover 454347-001 Mandatory 1 2 Rail kit 454367-001 Mandatory 1 3 Hard drive cage for 8 HDD model 454365-001 Mandatory 1 4 Hardware/...
Page 20 - System components of 8 HDD server
Contents 20 System components of 8 HDD server Table 2 System Components Spare Parts List Item Description Spare Part Number Customer Self Repair 1 System Fan 454350-001 Mandatory 1 2 Backplane Eight bays SAS/SATA Hard Drive 454349-001 Optional 2 3 Cable Assy, USB, Internal (optional) 454366-001 Mand...
Page 22 - System components of 12HDD server
Contents 22 System components of 12HDD server Table 3 System Components Spare Parts List Item Description Spare Part Number Customer Self Repair 1 System Fan 454350-001 Mandatory 1 2 Backplane 12 bays SAS/SATA Hard Drive 460001-001 Optional 2 3 Cable Assy, USB, Internal (optional) 454366-001 Mandato...
Page 26 - HP Contact Information
Contents 26 HP Contact Information For the name of the nearest HP authorized reseller: • In the United States, call 1-800-345-1518. • In Canada, call 1-800-263-5868. • In other locations, refer to the HP website at http://www.hp.com/ . For HP technical support: • In North America: ○ Call 1-800-HP-IN...
Page 27 - Removal and Replacement Procedures; Hardware Configuration Tools; Electrostatic Discharge Information
Contents 27 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for the HP ProLiant DL185 G5 server. Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate ne...
Page 28 - Pre-Installation Procedure; Server Warnings and Cautions
Contents 28 Pre-Installation Procedure Perform the steps below before you open the server or before you remove or replace any component. WARNING: Failure to properly turn off the server before you open the server or before your start installing/ removing components may cause serious damage as well a...
Page 29 - Symbols on Equipment
Contents 29 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Symbols on Equipment The following symbols may be placed on equipment to indica...
Page 30 - System Covers; Top Cover
Contents 30 and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server. To power down the server: 1. Shut down server as directed by the operating system documentation. 2. Press the power button to toggle to ...
Page 31 - Top Middle Cover
Contents 31 2. Once the cover is attached to the chassis, tighten the captive screw on the rear panel with a T-15 screwdriver. Figure 2 Reinstalling the Top Cover Top Middle Cover To remove the top middle cover: 1. Remove the top cover. 2. Remove the screws (one on each side of the chassis and those...
Page 32 - Drives
Contents 32 2. Align the top middle cover to the chassis. Figure 4 Reinstalling the Top Middle Cover Drives The server supports 9 to 12 drive bays --- 8 drive bays for 3.5-inch hard disk drives and 1 drive bay for optical disc drive; or 12 drive bays for 3.5-inch hard disk drives. Cable Management A...
Page 33 - Drive Bay Configuration
Contents 33 Figure 5 unplugging power cables Drive Bay Configuration Figure 6 System Drive Bays / 8 HDD model Item Description 1 Optical drive bay 2 3.5 Inch Hard Disk Drive Bays (8 ) The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives.
Page 34 - Optical Media Device Bay
Contents 34 Figure 7 System Drive Bays / 12 HDD model Item Description 1 3.5 Inch Hard Disk Drive Bays (12 ) The HDD bays support both non-hot-plug and hot-plug SATA drives, as well as hot-plug SAS drives. Optical Media Device Bay The optical media device bay of servers with 8 HDD supports the insta...
Page 39 - Hard Drives
Contents 39 Hard Drives The drive bays on the front panel can accommodate up to 8 hard drives. You can install 8 SAS hard drives or SATA hard drives in the server. For server with 8 HDD the hard drives installed in the server are labeled from Device 1 to Device 8, from left to right, top to bottom, ...
Page 42 - SAS/SATA HDD Backplane
Contents 42 Figure 19 Removing the Hard Drive SAS/SATA HDD Backplane Figure 20 Backplane Connectors of server with 8 HDD (component side) Item Description 1 Hard drive connectors 2 Screw holes 3 LED indicators
Page 45 - he Rear DVD/CDRW Optical Drive PCI cage
Contents 45 Figure 24 Removing the backplane To install the backplane: 1. Orient the backplane so that the three notches on the board align with the three hooks on the drive cage and press the board down until it clicks into place. 2. Secure the backplane with screws. Figure 25 Installing the backpl...
Page 48 - System Board Configuration; Processor
Contents 48 System Board Configuration Processor HP ProLiant DL185 G5 Server supports dual-processor operation. If a single processor is installed, then use socket 0. When two processors are used, the server supports boot functions through the processor installed in processor socket 0. However, if p...
Page 53 - Memory
Contents 53 Figure 37 Installing the air baffle Memory HP ProLiant DL185 G5 server has 8 DIMM slots that support up to 32 GB maximum system memory (4 GB in each of the eight DIMM slots). You must adhere to the following guidelines when adding or replacing memory modules: • For 2P system, both physic...
Page 55 - PCI Expansion Cards; System Board PCI Expansion Slots; PCI Riser card Expansion Slots
Contents 55 CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory module but it does not fit easily into the slot, you may have inserted it incorrectly. Double-check the orientation of the module and reinsert. If the holding clips do not close, the module is ...
Page 56 - PCI cage
Contents 56 Figure 42 Installing the Dual-slot Riser card • Dual-Slot PCIe riser card (x8 link with x8 slot) Figure 43 PCIe Riser card connector location • PCIe riser card (x4 link with x8 slot) PCI cage To remove the PCI cage: NOTE: Disconnect all cables connecting an existing expansion board to th...
Page 63 - System Battery
Contents 63 System Battery The server uses nonvolatile memory that requires a battery to retain system information when power is removed. This 3-volt lithium coin cell battery is located on the system board. Figure 55 System battery location WARNING: Note the following reminders when replacing the s...
Page 64 - System Board Removal and Replacement Procedure
Contents 64 Figure 56 Replacing the battery System Board Removal and Replacement Procedure To remove the system board: 1. Remove the top cover. 2. Remove the air baffle. 3. Disconnect all cables connected to the system board. 4. Loosen the nine screws that secure the system board to the chassis. 5. ...
Page 67 - System Fan
Contents 67 System Fan The server has four system fans located on the chassis’ center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections. Figure 62 System fan connections Device number Connector System fan 1 P12 on the system boar...
Page 69 - Connectors and Components; Front Panel Components
Contents 69 Connectors, Switches, and LEDs This chapter contains illustrations and tables identifying and describing the connectors, switches, buttons, and LED indicators located on the front panel, rear panel, system board and hard drives of the HP ProLiant DL185 G5 server. Connectors and Component...
Page 71 - Rear panel components
Contents 71 Rear panel components Figure 67 Rear panel components for PCI Figure 68 Rear panel components for HDD
Page 73 - System board components
Contents 73 System board components Figure 70 System board components Item Designator Description 1 J22 Top: PS/2 mouse port Bottom: PS/2 keyboard port 2 J16 Dual LAN port 3 CN21 Top: USB 2.0 port Bottom: USB 2.0 port 4 CN20 Management port 5 P7 Top: Serial port Bottom: VGA port 6 SW6 UID LED button...
Page 74 - Jumpers – Password, Rear HDD Opt Fan and Chassis ID
Contents 74 Item Designator Description 12 P141 Power for rear HDD backplane 13 P20 Password jumper 14 J20 PSMI 15 J36 Front panel sensor connector 16 P10 Front panel port 17 P19 5-pin system fan header 18 P25 IDE connector 19 SATA SATA connector 20 P11 Front USB connector 21 P13 5-pin system fan he...
Page 75 - System Switches
Contents 75 System Switches NMI button (SW5) If the system crashes or stops operating, you can momentary press the NMI button (SW5) to manually force the server to issue a Non-Maskable Interrupt (NMI). This will perform a memory dump—writing the contents in the server's CPU registers and system memo...
Page 76 - LED Indicators; Front panel LED indicators; Optical drive activity LED indicator
Contents 76 LED Indicators This section contains illustration and descriptions of internal and external status LED indicators located on the: • Front panel • Rear panel • System board These LED indicators aid in problem diagnosis by indicating the status of system components and operations of the se...
Page 77 - Power LED Indicator; Hard drive activity LED indicator
Contents 77 Power LED Indicator The power status of the server is indicated by the bicolor LED on the front panel. Figure 7 Power LED Indicator Location Table 5 Power LED indicator status Component Status Description Power LED indicator Steady green The server is operating normally. Steady Amber The...
Page 80 - Rear panel LED indicators
Contents 80 Rear panel LED indicators The LAN port on the rear panel has two LED indicators that allow monitoring of network activity. Figure 7 LAN/LED indicators location Table 7 LAN/LED indicator states Item Component Status Description 1 LAN network speed LED indicator Steady green The LAN connec...
Page 81 - System board LED indicator
Contents 81 System board LED indicator The system board contains internal status LED indicators for use during troubleshooting operations. Figure 7 System board LED indicator Table 8 System board LED indicator Item Component Status Description 1 Management processor indicator Blinking The management...
Page 82 - Diagnostic tools and Setup Utilities; BIOS Software
Contents 82 Diagnostic tools and Setup Utilities This chapter provides an overview of the Power-On Self-Test (POST), the POST error messages, and BIOS, SAS and SATA setup utilities. BIOS Software The server uses BIOS to boot up the system. BIOS software is a ROM-based firmware that allows reliabilit...
Page 83 - Navigating through the Setup Utility
Contents 83 Navigating through the Setup Utility Use the keys listed in the legend bar on the right of the Setup screen to navigate through the various menu and submenu screens of the Setup Utility. Table 9 lists these legend keys and their respective functions. Table 9 Setup Utility Navigation Keys...
Page 85 - Setup Utility Menu Bar; Main Menu
Contents 85 Setup Utility Menu Bar The BIOS Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the topics below. Main Menu Figure 7 Main menu of the BIOS Setup Utility
Page 87 - Advanced Menu
Contents 87 Advanced Menu Figure 8 Advanced menu of the BIOS Setup Utility 1 WARNING: Incorrect settings may cause the server to malfunction. To correct the settings, press F9 key to restore the default settings. • CPU Configuration --- Configure and view the current CPU configuration and settings. ...
Page 89 - Boot Menu
Contents 89 Boot Menu Figure 8 Boot menu of the BIOS Setup Utility Use this menu to configure the boot priority. • Boot Device Priority --- Use this screen to specify the order in which the system checks for a boot device. • Embedded NIC Port 1 PXE --- Use this screen to configure the embedded NIC P...
Page 90 - Security Menu
Contents 90 Security Menu Figure 8 Security menu of the BIOS Setup Utility 1
Page 93 - Exit Menu; BIOS Update
Contents 93 Exit Menu Figure 8 Exit menu of the BIOS Setup Utility Use this menu to save changes or discard changes. When you save and exit, the server reboots. • Save Changes and Exit --- Save the changes you have made and exit the BIOS Setup Utility. (You can also press F10 key.) • Discard Changes...
Page 94 - Clear CMOS; POST Error Indicators
Contents 94 ○ Create a label for the ROMPaq diskette ○ Network ROM Flashing Capabilities 4. Reboot DL185 G5 Server with one of the above bootable devices and make sure the BIOS setting allows booting from the USB disk. 5. Follow the on-screen instructions to finish the flashing of the BIOS. Clear CM...
Page 95 - POST Errors Message Definition
Contents 95 POST Errors Message Definition Whenever a non-fatal error occurs during POST, an error message describing the problem appears onscreen. These error messages are displayed in normal video (white text on black background), and show the details of the error. The following is an example of a...
Page 97 - POST Related Troubleshooting
Contents 97 Table 10 POST Error Messages Error-Code Error Message Description / Corrective Action 601 BMC Not Responding BMC not responding, you can load the optimal default value, or you must change the LO100 card. 603 System Fan 1 Missing System fan 1 is not installed, user should install the syst...
Page 98 - Physical and Operating Specifications; System Unit
Contents 98 Physical and Operating Specifications This chapter provides physical and operating specifications for the HP ProLiant DL185 G5 server. Specifications include: System Unit Table 11 Hardware Specifications Item Components Processor socket AMD F1207 Processor support 2P AMD Opteron 2000 ser...
Page 101 - Index
Contents 101 Index A AC power power-down procedures, 30 air baffle installing, 52 removing, 48 AMIBIOS Setup Utility BIOS settings loss, 63 B backplane, 42 installing, 45 removing, 44 spare part number, 22 backplane spare part number, 20 battery replacement warnings, 63 bezel blank removing, 35 BIOS...