HP DL320 G6 - Manual

Component identification 9 Rear panel components For this server model, PCI expansion slots 1-3 and 6 are reserved. Item Description 1 Power cord connector 2 Mouse connector 3 10/100/1000 NIC 1 connector/shared iLO 2 management port 4 10/100/1000 NIC 2 connector 5 Serial connector 6 Slot 5 PCIe2 x16...

Component identification 10 Item Description Status 1 UID button/LED Blue = Activated Flashing = System is being managed remotely. Off = Deactivated 2 NIC/iLO 2 link Green or flashing green = Activity exists. Off = No activity exists. 3 NIC/iLO 2 activity Green = Link exists. Off = No link exists. P...

Component identification 11 Item Description 6 Dedicated iLO 2 module connector (optional) 7 NMI jumper 8 System battery 9 TPM connector 10 DIMM slots 1-9 11 Reserved 12 System power connector 13 Fan 1 connector 14 Fan 2 connector 15 Processor socket 16 Fan 3 connector 17 Fan 4 connector 18 Fan 5 co...

Component identification 12 Position Default Function S6 Off Off = Normal operation On = BIOS will clear CMOS and NVRAM* S7 Off Reserved S8 Off Reserved * "On" activates the function. NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung ...

Component identification 13 System board LEDs Item LED description Status 1 Fan 6 failure (reserved) — 2 Power supply Off = No AC power or failed power supply Green = Power supply is on and functioning. 3 Overtemperature Amber = System has reached a cautionary or critical temperature level. Off = No...

Component identification 14 System LEDs and internal health LED combinations When the internal health LED on the front panel illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated system LEDs and the internal health LED indicate system status. The fro...

Operations 16 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/St...

Operations 17 5. Place the server on a sturdy, level surface. Remove the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: Do not operate the server for long periods with the acces...

Operations 18 CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly. 1. Power down the server (on page 16 ). 2. Remove the server from the rack (on page 16 ). 3. Remove the access p...

Setup 20 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a ...

Setup 21 Optimum environment When installing the server in a rack, select a location that meets the environmental standards described in this section. Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where ...

Setup 22 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permi...

Setup 24 Installing the server into the rack To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship with the rack hardware kit. If you are installing the server into a telco rack, order the appropriate option kit at the RackSolutions.com website

Setup 25 Installing the operating system To operate properly, the server must have a supported OS. For the latest information on OS support, refer to the HP website

Hardware options installation 26 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 27 Channel Slot Slot number 3 I F C 7 8 9 This multi-channel architecture provides enhanced performance in Advanced ECC mode. This architecture also enables the Mirrored Memory and Lockstep memory modes. This server supports both Registered PC3 DIMMSs (RDIMMs) and Unbuf...

Hardware options installation 28 The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing the two types is not supported. To determine DIMM characteristics, use the label attached to the DIMM and the following illustration and table. Item Description Definition 1 Size — 2 Rank ...

Hardware options installation 29 Advanced Memory Protection options are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, the server boots in Advanced ECC mode. For more information, see "HP ROM-Based Setup Utility (on page 53 )." For the lat...

Hardware options installation 30 • Each channel supports up to two Unbuffered DIMMs. • If quad-rank DIMMs are installed for a processor, a maximum of two DIMMs can be installed on each channel for that processor. • If a channel contains quad-rank DIMMs, the quad-rank DIMM must be installed first on ...

Hardware options installation 31 o Last: G and H o Do not populate slots C, F, or I. • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RBSU to configure the system for Lockstep memory support (" Configuring lockstep memory " on...

Hardware options installation 32 Redundant hot-plug power supply option To install the component: 1. Remove the power supply blank. 2. Install the power supply. 3. Connect the power cord to the power supply. 4. Connect the power cord to the AC power source. Hard drive options The server provides non...

Hardware options installation 33 • Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped together into the same drive array. Optional storage controllers provide support for hot-plug capability and drive LEDs. Controller options are: • The embedded...

Hardware options installation 34 3. Remove the hard drive. Installing a hard drive IMPORTANT: Hot-plug capability and drive LED support are only available when a supported optional controller is installed in the server. 1. Power down the server (on page 16 ). 2. Remove the existing hard drive blank ...

Hardware options installation 35 4. Install the hard drive. Optical drive option To install the component: 1. Power down the server (on page 16 ). 2. Remove the server from the rack (on page 16 ). 3. Remove the access panel (on page 17 ). 4. Remove the air baffle (on page 17 ). 5. Remove the 9.5-mm ...

Hardware options installation 37 9. Route the cable, and then connect the SATA connector to the system board. 10. Connect the power connector to the power supply backplane. 11. Install the access panel. 12. Install the server into the rack. Dedicated iLO 2 port module option To install the component...

Hardware options installation 38 6. Using a T-15 Torx screwdriver, install the dedicated iLO 2 management port module. 7. Install the access panel. 8. Install the server into the rack. Expansion board option To install the component: 1. Power down the server (on page 16 ). 2. Remove the server from ...

Hardware options installation 39 7. Install the expansion board. IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. 8. Install the PCI riser board assembly (on page 18 ). 9. Connect all internal cables for expansion boards. 10. Install the access panel. 1...

Hardware options installation 40 7. Remove the PCIe riser board from the assembly. 8. Install the optional PCI-X riser board. 9. Install a PCI-X expansion board (" Expansion board option " on page 38 ). IMPORTANT: The server does not power up if the PCI riser board assembly is not seated pro...

Hardware options installation 41 IMPORTANT: The server does not power up if the PCI riser board assembly is not seated properly. 8. Install the PCI riser board assembly (on page 18 ). 9. Connect the mini-SAS to mini-SAS cable, provided in the mini-SAS to mini-SAS cable option kit, to the hard drive ...

Hardware options installation 42 7. Install the cache module. 8. Install the storage controller, if not installed (" Storage controller option " on page 40 ). 9. Install the capacitor pack. 10. Route the cable. (" BBWC battery pack or FBWC capacitor pack cabling to an optional controller...

Hardware options installation 44 6. Connect the cable to the cache module. 7. Install the battery pack. 8. Route the cable (" BBWC battery pack or FBWC capacitor pack cabling to an optional controller " on page 51 ). 9. Install the access panel. 10. Install the server into the rack. HP Trust...

Hardware options installation 45 Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) (" HP ROM-Based Setup Utility " on page 53 ). For more information about RBSU, see the HP website

Hardware options installation 46 5. Install the TPM board. Press down on the connector to seat the board. 6. Install the TPM security rivet by pressing the rivet firmly into the system board. 7. Install the access panel. 8. Install the server into the rack. 9. Power up the server (on page 16 ). Reta...

Hardware options installation 47 • Do not save the recovery key/password on the encrypted hard drive. Enabling the Trusted Platform Module 1. When prompted during the start-up sequence, access RBSU by pressing the F9 key. 2. From the Main Menu, select Server Security . 3. From the Server Security Me...

Cabling 48 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. Non-redundant power supply cabling CAUTION: When routing cables, always be sure that the cables are not in a position wher...

Cabling 49 Optional redundant power supply cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPORTANT: Route the cables without blocking the airflow or other installed components. Use the cable clips inst...

Cabling 50 IMPORTANT: Route the cables without blocking the airflow or other installed components. Use the cable clips installed in the chassis to manage cable routing. SATA cabling CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air fl...

Configuration and utilities 52 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server produ...

Configuration and utilities 53 variables to determine the configuration and then writes the results to an editable script file. This file can then be deployed across multiple servers with similar hardware and software components. For more information, refer to the SmartStart Scripting Toolkit User G...

Configuration and utilities 54 NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically configure the array. You must run ORCA to configure the array settings. Drives installed Drives used RAID level 1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5...

Configuration and utilities 55 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see the white paper on the HP website

Configuration and utilities 56 • Setting the controller to be the boot controller If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the defa...

Configuration and utilities 57 ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable AS...

Configuration and utilities 58 StorageWorks library and tape tools HP StorageWorks L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions, and some utility functions. It also provides seamless int...

Configuration and utilities 59 USB support HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default...

Configuration and utilities 60 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 59 ) provides survey functionality that gathers critical hardware and software information on ProLiant servers. This functionality supports operating systems that may not be supported by the se...

Configuration and utilities 61 • For small and midsize environments: HP Insight Remote Support Standard provides basic remote monitoring, notification/advisories and service dispatch. It is optimized for environments with 1 to 50 servers and can be installed on a shared HP ProLiant Windows applicati...

Configuration and utilities 62 If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded from the HP website

Troubleshooting 63 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 64 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To re...

Troubleshooting 65 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times. • ...

Troubleshooting 66 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air conditioning, and humidity control. For required environmental conditions, see the server documentation. 2. Record any error messages displayed by the system. 3. ...

Troubleshooting 67 Service notifications To view the latest service notifications, refer to the HP website

Troubleshooting 68 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to 1 "Symptom information (on page 65 )"...

Troubleshooting 73 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 74 Item Refer to OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system

Troubleshooting 76 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 58 ) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber

Troubleshooting 78 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website

Battery replacement 79 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium man...

Regulatory compliance notices 81 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pro...

Regulatory compliance notices 82 to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the...

Regulatory compliance notices 83 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouil...

Regulatory compliance notices 84 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recyc...

Regulatory compliance notices 85 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is c...

Regulatory compliance notices 86 WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge t...

Electrostatic discharge 87 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boar...

Specifications 88 Specifications Environmental specifications Specification Value Temperature Operating 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non-operating 30 ° C to 60 ° C (-22 ° F to 140 ° F) Maximum rate of temperature change Operating 2,3 10°C/hr (18°F/hr) Non-operating 20°C/hr (36°F/hr) Relativ...

Specifications 89 Specification Value Weight (maximum configuration: all hard drives, power supplies, and processors installed) 13.60 kg (29.98 lb) Weight (minimum configuration: one hard drive, power supply, and processor installed) 11.60 kg (25.57 lb) Power supply specifications Depending on insta...

Technical support 92 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mess...

Acronyms and abbreviations 100 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery DDR double data rate IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Integrated Management Log KVM keyboard, video, and mouse NMI non...

Index 102 A access panel 17 activity LED 8 ACU (Array Configuration Utility) 55 additional information 63 ADU (Array Diagnostic Utility) 60 air baffle 17 airflow requirements 21 Altiris eXpress Deployment Server 56 Array Configuration Utility (ACU) 55 authorized reseller 92 authorized technician 64 ...