Page 2 - Basics Guide
Page 4 - Contents; Troubleshooting and support
Contents 1 HP All-in-One overview .........................................................................................2 The HP All-in-One at a glance.................................................................................2Control panel features.............................................
Page 5 - Note; Print photos
1 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as making a copy,scanning documents, or printing photos from a memory card. You can access manyHP All-in-One functions directly from the control panel, without turning on your computer. Note This guide introdu...
Page 7 - Control panel features
Control panel features The following diagram and related table provide a quick reference to the HP All-in-Onecontrol panel features. Label Name and Description 1 Color graphics display (also referred to as the display): Shows menus, photos, andmessages. The display can be pulled up and angled for be...
Page 8 - Use the HP Photosmart software
Label Name and Description 12 Print Photos : Prints the photos selected on your memory card. If no photos are currently selected, the HP All-in-One prints the photo currently showing on thedisplay. From the idle state, pressing the Print Photos button launches the Photosmart Express menu. 13 Scan Me...
Page 9 - Find more information
Find more information A variety of resources, both printed and onscreen, provide information about setting upand using the HP All-in-One. ● Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One andinstalling software. Make sure you follow the steps in the Setup Guide in...
Page 10 - Finish setting up networking; Wired network setup; What you need for a wired network
Finish setting up networking This section describes how to connect the HP All-in-One to a network and how to viewand manage network settings. Wired network setup This section describes how to connect the HP All-in-One to a router, switch, or hub usingan Ethernet cable and how to install the HP All-i...
Page 11 - To connect the HP All-in-One to the network
Connect the HP All-in-One to the network An Ethernet port is provided on the back of the HP All-in-One. To connect the HP All-in-One to the network 1. Remove the yellow plug from the back of the HP All-in-One. 2. Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One. 3. Co...
Page 13 - Setup Assistant; Load originals and load paper; To load an original on the glass; To load full-size paper
6. Follow the onscreen instructions to complete all the installation steps, includingthe Setup Assistant . When you have finished installing the software, the HP All-in-One is ready for use. 7. To test your network connection, go to your Mac and print a self-test report to theHP All-in-One. Load ori...
Page 15 - To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray; Avoid paper jams
To load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray, and then pull out the photo tray. 2. Insert the stack of photo paper into the photo tray with the short edge forward andthe print side down. Slide the stack of photo paper forward until it stops.If the photo pape...
Page 16 - To make a copy from the control panel; Scan an image
To make a copy from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down in the right front corner of the glass. 3. Press Start Copy Black or Start Copy Color to begin copying. Scan an image You can start a scan from your computer or from the ...
Page 19 - Print from a software application
– Bottom left : xD-Picture Card – Bottom right : Memory Stick, Magic Gate Memory Stick, Memory Stick Duo (with user-supplied adapter), Memory Stick Pro 2. Press OK to select View & Print . When you press OK , the most recent photo on your memory card appears on the display. 3. Press or to scroll...
Page 21 - Replace the ink cartridges
Replace the ink cartridges Follow these instructions when you need to replace ink cartridges. Note If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in thesecartridges is specially formulated to mix...
Page 22 - Tip
4. Pull the ink cartridge toward you out of its slot to remove it. Tip You can recycle low or empty ink cartridges. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets yourecycle used ink cartridges free of charge. For more information, go to thefollowing Websit...
Page 23 - Clean the glass; To clean the glass; Clean the lid backing; To clean the lid backing
7. Repeat steps 2 through 5 for each ink cartridge you are replacing. 8. Close the ink cartridge door. Clean the HP All-in-One To ensure that your copies and scans remain clear, you might need to clean the glassand lid backing. You might also want to dust the exterior of the HP All-in-One. ● Clean t...
Page 24 - Caution; Clean the exterior; Caution
3. Dry the backing with a dry, soft, lint-free cloth. Caution Do not use paper-based wipes, as these might scratch the backing. 4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)alcohol, and wipe the backing thoroughly with a damp cloth to remove any residualalcoho...
Page 25 - Uninstall and reinstall the software
2 Troubleshooting and support This chapter contains troubleshooting information for the HP All-in-One. Specific information isprovided for installation and configuration issues, and some operational topics. For moretroubleshooting information, see the onscreen Help that came with your software.This ...
Page 26 - Hardware setup troubleshooting
To verify that the software is properly installed, double-click the HP Solution Center icon on thedesktop. If the HP Solution Center shows the essential icons ( Scan Picture and Scan Document ), the software has been properly installed. To uninstall from a Mac and then reinstall 1. Disconnect the HP...
Page 28 - Network troubleshooting
6. Press to highlight Set Country/Region , and then press OK . 7. Press to scroll through the countries/regions. When the country/region you want to useappears, press OK . 8. When prompted, press to highlight Yes or No , and then press OK . The wrong measurements are showing in menus on the display ...
Page 31 - Clear paper jams; Ink cartridge messages
I am using a cable modem without a router and I do not have IP addresses Cause If you have a computer with a cable modem, a separate Local Area Network (LAN) for your other computers, and no DHCP or router, you must use AutoIP to assign IP addressesto the other computers and to the HP All-in-One. So...
Page 36 - Support process; HP support by phone; Phone support period
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.For more information, see: Replace the ink cartridges Cause The wrong ink cartridge(s) are installed. Solution The first time you set up and use the HP All-in-One, make sure to install...
Page 37 - After the phone support period; Additional warranty options
– Did you add any new hardware or software to your computer at about the time that thissituation began? – Did anything else occur prior to this situation (such as a thunderstorm, HP All-in-One wasmoved, etc.)? After the phone support period After the phone support period, help is available from HP a...
Page 38 - Technical information; System requirements; Paper tray capacities; Print specifications
3 Technical information The technical specifications and international regulatory information for the HP All-in-One areprovided in this section. System requirements Software system requirements are located in the Readme file. Paper specifications This section contains information about paper tray ca...
Page 40 - Regulatory notices; Regulatory model identification number; Ink cartridge warranty information
Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region. Fora complete listing of regulatory notices, see the onscreen Help. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Mo...
Page 41 - Warranty
Warranty Chapter 3 38 HP Photosmart C5100 All-in-One series T echnica l inf o rmation
Page 42 - Index
Index Symbols/Numerics 10 x 15 cm photo paper specifications 35 A after the support period 34 B blocked print head 25buttons, control panel 4 C cancel button 4 CAT-5 Ethernet cable 7clean exterior 21glass 20lid backing 20 color graphics display 4connect wired network (Ethernet) 7 connection problems...