HP C4680 - Manual

2 Get to know the HP Photosmart • Printer parts • Control panel features Printer parts Figure 2-1 Printer parts 1 Color graphics display (also referred to as the display) 2 Control panel 3 On button 4 Photo light 5 Memory card slot for Memory Stick cards 6 Memory card slot for Secure Digital and xD ...

Control panel features Figure 2-2 Control panel features Copy Photo Scan 2. 1 Back : Returns to the previous screen. 2 Cancel : Stops the current operation, restores default settings, and clears the current photo selection. 3 OK : Selects a menu setting, value, or photo. 4 Scan : From the Home scree...

3 Paper basics You can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, and envelopes.By default, the HP Photosmart is set to detect the size and type of paper you load in theinput tray automatically and then adjust its sett...

HP Photo Value Pack HP Photo Value Packs conveniently package original HP cartridges and HP AdvancedPhoto Paper to save you time and take the guesswork out of printing affordableprofessional photos with your HP Photosmart. Original HP inks and HP Advanced PhotoPaper have been designed to work togeth...

HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces documents that lookand feel more substantial than documents printed on standard multipurpose or copypaper. It features ColorLok Technology for less smearing, bolder blacks, and vivid colors.It is acid-free for lon...

NOTE: At this time, some portions of the HP Web site are available in English only. Load media ▲ Do one of the following: Load small-size papera . Lower paper tray. ❑ Slide paper-width guide outwards. b . Load paper. ❑ Insert stack of photo paper into paper tray with short edge forward and printside...

❑ Slide stack of paper forward until it stops. ❑ Slide paper-width guide inward until it stops at edge of paper. Related topics “Information on paper” on page 12 Information on paper The HP Photosmart is designed to work well with most paper types. Test a variety ofpaper types before buying a large ...

4 Print “Print documents” on page 13 “Print photos” on page 14 “Print envelopes” on page 21 “Print on specialty media” on page 21 “Print a Web page” on page 22 Related topics • “Load media” on page 10 • “Recommended papers for photo printing” on page 7 • “Recommended papers for printing” on page 8 P...

5. Select the appropriate options for your print job by using the features available in the Advanced , Printing Shortcuts , Features , and Color tabs. TIP: You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Cl...

Print photos from a memory card ▲ Do one of the following: Print photo on small-size papera . Load paper. ❑ Load up to 10 x 15 cm (4 x 6 inch) photo paper in paper tray. b . Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button next to Memory Card Print . c . Insert memory...

Print passport photosa . Load paper. ❑ Load full-size photo paper in paper tray. b . Select project type. ❑ Press button next to Photo on Home screen. ❑ Press button next to Passport Photo Print . c . Insert memory. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memo...

4. Click the Features tab. 5. In the Paper Type drop-down list, click More , and then select HP Iron-on Transfer from the list. 6. If the selected size is not what you want, click an appropriate size in the Size list. 7. Click the Advanced tab. 8. In the Features area, select the Mirror Image check ...

9. In the Print Quality drop-down list, click Maximum dpi . NOTE: To find out what dpi the product will print based on the paper type and print quality settings you selected, click Resolution . 10. Select any other print settings that you want, and then click OK . Related topics “View the print reso...

5 Scan • “Scan to a computer” on page 27 • “Scan to a memory card” on page 28 • “Scan and reprint photos” on page 35 Scan to a computer To scan to a computer 1. Load original. a . Lift lid on product. b . Load original print side down on right front corner of glass. Scan 27 Scan

c . Close lid. 2. Connect to computer. 3. Start scan. a . Press button next to Scan . b . Press button next to Scan to PC . Related topics “Stop the current job” on page 121 Scan to a memory card To save a scan to a memory card 1. Load original. a . Lift lid on product. b . Load original print side ...

c . Close lid. 2. Select Scan . a . Press button next to Scan . b . Press button next to Scan to Memory Card . 3. Insert memory. 1 Memory Stick, Memory Stick Pro, Memory Stick Select, Memory Stick Magic Gate, Memory Stick Duo or Pro Duo (adapter optional), Memory Stick Pro-HG Duo (adapteroptional), ...

6 Copy • “Copy text or mixed documents” on page 31 • “Copy photos (reprint)” on page 35 Copy text or mixed documents Copy text or mixed documents ▲ Do one of the following: Black and White copya . Load paper. ❑ Load full-size paper in paper tray. b . Load original. ❑ Lift lid on product. Copy 31 Co ...

❑ Load original print side down on right front corner of glass. ❑ Close lid. c . Select Copy . ❑ Press button next to Copy . ❑ Press button next to Black Copy . ❑ Press button next to Actual Size . ❑ Press button next to Copies to increase number of copies to two. d . Start copy. ❑ Press OK . Chapte...

Color copya . Load paper. ❑ Load full-size paper in paper tray. b . Load original. ❑ Lift lid on product. ❑ Load original print side down on right front corner of glass. ❑ Close lid. c . Select Copy . ❑ Press button next to Copy . ❑ Press button next to Color Copy . Copy text or mixed documents 33 C...

❑ Press button next to Actual Size . ❑ Press button next to Copies to increase number of copies to two. d . Start copy. ❑ Press OK . Related topics • “Change the copy settings” on page 34 • “Stop the current job” on page 121 Change the copy settings To set the paper size from the control panel 1. Pr...

7 Reprint photos To reprint an original photo 1. Load paper. ▲ Load up to 13 x 18 cm (5 x 7 inch) photo paper in paper tray. 2. Select project type. a . Press button next to Photo on Home screen. b . Press button next to Photo Original Reprint . c . Press OK . 3. Load original. a . Lift lid on produ...

b . Load original print side down on right front corner of glass. c . Close lid. 4. Reprint photo. a . Press OK . b . Press Prints to increase number of copies to two. c . Press OK . Related topics “Stop the current job” on page 121 Chapter 7 36 Reprint photos Rep rin t photos

8 Save photos You can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card to your computer’s hard drive for advanced photo editing, sharingphotos online, and printing from your computer.Before transferring photos to your computer, you need to remove the mem...

9 Work with cartridges • Check the estimated ink levels • Replace the cartridges • Order ink supplies • Cartridge warranty information Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need toreplace a cartridge. The ink supply level shows an es...

Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Remove cartridge. a . Open cartridge access door. Wait for print carriage to move to center of the product. b . Lightly press down on the cartridge to release it, then remove it from slot. 1 Cartridge slot for tri-color c...

3. Insert new cartridge. a . Remove cartridge from packaging. b . Remove plastic tape by using the pink pull tab. c . Line up colored shaped icons, then slide cartridge into slot until it clicks into place. d . Close cartridge door. 4. Align cartridges. a . When prompted, press OK to print a cartrid...

Related topics • “Order ink supplies” on page 42 • “Ink-backup mode” on page 42 Order ink supplies To learn which HP supplies work with your product, order supplies online, or create aprintable shopping list, open HP Solution Center, and select the online shopping feature.Cartridge information and l...

Exit ink-backup mode Install two print cartridges in the HP Photosmart to exit ink-backup mode.For information about installing a print cartridge, see “Replace the cartridges” on page 40 . Cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designat...

10 Solve a problem This section contains the following topics: • HP support • Uninstall and reinstall the software • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support...

Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America(including Mexico). To determine the duration of phone support in Europe, the MiddleEast, and Africa, go to www.hp.com/support . Standard phone company charges apply. Placing a call Call HP s...

After the phone support period After the phone support period, help is available from HP at an additional cost. Help mayalso be available at the HP online support Web site: www.hp.com/support . Contact your HP dealer or call the support phone number for your country/region to learn more aboutsupport...

When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. To verify that the software is properly installed, double-click the HP Solution Center iconon the desktop. If the HP Solution Center shows the essential icons ( Scan Picture and Scan D...

• A red X appears on the USB connect prompt • The registration screen does not appear The product will not turn on Try the following solutions if there are no light indications, no noise, and no movementfrom the product when you turn it on. • Solution 1: Make sure you use the power cord that came wi...

Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout has a horizontal band of distortion near the bottom of a borderless print • Printouts have horizontal stre...

If this did not solve the issue, try the next solution. Solution 2: Make sure paper is loaded correctly in the input tray Solution: Make sure the paper is loaded correctly and that it is not wrinkled or too thick. • Load paper with the side you want to print on facing down. For example, if youare lo...

If you are satisfied with the print quality, continue printing in ink-backup mode. Or,replace the missing print cartridge.For more information, see: • “Ink-backup mode” on page 42 • “Replace the cartridges” on page 40 Cause: A print cartridge was missing and the product was printing in ink-backup mo...

self-test report shows a problem, clean the print cartridges. If the problem persists,you might need to replace the print cartridges.For more information, see: “Check the estimated ink levels” on page 39 Cause: The print cartridges needed to be cleaned or there was insufficient ink. Ink is not filli...

For more information, see: • “Recommended papers for printing” on page 8 • “Information on paper” on page 12 Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. Solution 3: Make sure you are using genuine HP print cartridges Solution: ...

NOTE: During ink-backup mode, the product can only print jobs from the computer. You cannot initiate a print job from the control panel (such as printinga photo from a memory card). Check to see if your print cartridge is still under warranty and end of warranty datehas not been reached. • If the en...

NOTE: For maximum dpi resolution, go to the Advanced tab, and then select Enabled from the Maximum dpi drop-down list. For more information, see: “Print using Maximum dpi” on page 23 Cause: The print quality setting was set too low. If this did not solve the issue, try the next solution. Solution 3:...

Cause: The print quality setting was set too low. If this did not solve the issue, try the next solution. Solution 3: If the print cartridge was dropped, wait for it to recover Solution: Allow 30 minutes for the print cartridge to recover. Cause: A tri-color or photo print cartridge was jarred or ha...

Check to see if your print cartridge is still under warranty and end of warranty datehas not been reached. • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. Go to www.hp.com/support . If prompted, c...

For more information, see: • “Recommended papers for printing” on page 8 • “Information on paper” on page 12 Cause: The wrong kind of paper was loaded in the input tray. If this did not solve the issue, try the next solution. Solution 3: If you are making a copy, place a protective sheet on the glas...

4. Click the Device Services tab. 5. Click Clean the Print Cartridges . 6. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done . 7. Follow the prompts until you are satisfied with the quality of the output, and thenclick Done . There are three stages of clea...

Solution 1: Check the print settings Solution: Check the print settings. • Check the paper type setting to make sure it matches the type of paper loaded inthe input tray. • Check the quality setting. Use a higher quality setting to increase the amount ofink used for printing. For more information, s...

NOTE: There is no problem with the ink supplies and replacing the print cartridges is unnecessary. For more information, see: • “Recommended papers for printing” on page 8 • “Information on paper” on page 12 Cause: The wrong kind of paper was loaded in the input tray. Printouts are slanted or skewed...

Ink streaks on the back of the paper Try the following solutions if there is smeared ink on the back of your printout. • Solution 1: Print on a page of plain paper • Solution 2: Wait while the ink dries Solution 1: Print on a page of plain paper Solution: Print one or several pages of plain paper to...

Some software applications offer custom fonts that have jagged edges when enlargedor printed. Also, if you want to print bitmapped text, it might have jagged edges whenenlarged or printed.If this did not solve the issue, try the next solution. Solution 2: Align the print cartridges Solution: Align t...

Print troubleshooting Use this section to solve these printing problems: • Envelopes print incorrectly • The product prints meaningless characters • The pages in my document came out in the wrong order • The margins are not printing as expected • A blank page came out while printing Envelopes print ...

Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The flaps might get caught in the rollers. The product prints meaningless characters Try the following solutions to resolve the issue. Solutions are listed in order, with the mos...

Solution 1: Check the printer margins Solution: Check the printer margins. Make sure the margin settings for the document do not exceed the printable area ofthe product. To check your margin settings 1. Preview your print job before sending it to the product.In most software applications, click the ...

Make sure that you remove all paper from the input tray before loading the envelopes. Cause: A stack of envelopes was loaded incorrectly. A blank page came out while printing Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the f...

covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: The protective plastic tape was o...

The On button is blinking Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Remove and reinsert the m...

Solution 2: Insert the memory card fully into the appropriate slot on the product Solution: Make sure you fully insert the memory card into the appropriate slot on the product.If the memory card is not inserted properly, the product will not respond and the greenPhoto light (near the memory card slo...

For more information on setting up the product and connecting it to your computer,see the Setup Guide that came with the product. Cause: The product was not properly connected to the computer. Copy troubleshooting Use this section to solve these copy problems: • Nothing happens when I try to copy • ...

Solution 2: Place the original correctly on the glass Solution: Load the original print side down on the right front corner of the glass as shown below. Cause: The original was placed incorrectly on the glass. If this did not solve the issue, try the next solution. Solution 3: Wait until the product...

Parts of the original do not appear or are cut off Solution: Load the original print side down on the right front corner of the glass as shown below. Cause: The original was placed incorrectly on the glass. Resize to Fit is not working as expected Try the following solutions to resolve the issue. So...

Solution 2: Place the original correctly on the glass Solution: Load the original print side down on the right front corner of the glass as shown below. To copy a photo, position the photo on the glass so that the long edgeof the photo is along the front edge of the glass. Cause: The original was pl...

Cause: The original was placed incorrectly on the glass. Scan troubleshooting Use this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned image shows dotted lines instead of text • Text format is i...

Cause: If you used the Text image type to scan text that you planned to edit, the scanner might not have recognized color text. The Text image type scans at 300 x 300 dpi, in black and white.If you scanned an original that has graphics or artwork surrounding the text, thescanner might not have recog...

NOTE: If you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on your computer. To installthe OCR software, you must re-insert the software disk and select OCR under the Custom installation options. Cause: The scan document settings were not ...

Firmware revision mismatch Solution: Contact HP support for service. Go to: www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Cause: The revision number of the product firmware did not match the revision number o...

File messages The following is a list of file-related error messages: • Error reading or writing the file • Unreadable files. NN files could not be read • Photos not found • File not found • Invalid file name • Supported file types for the product • File corrupted Error reading or writing the file S...

General user messages The following is a list of messages related to common user errors: • Cannot crop • Borderless printing error • Memory card error • Out of disk space • Card access error • Use only one card at a time • Card is inserted incorrectly • Card is damaged • Card is not fully inserted C...

Card is not fully inserted Solution: Make sure you fully insert the memory card into the appropriate slot on the product.If the memory card is not inserted properly, the product will not respond and the greenPhoto light (near the memory card slots) will blink rapidly.After the memory card has been i...

Cause: The last time the product was used, it was not turned off properly. The product can be damaged if it is turned off by turning off the switch on a power strip orby using a wall switch. Print cartridge messages The following is a list of print cartridge error messages: • Low on ink • Need align...

Solution 1: Incorrect type of paper is loaded in the input tray Solution: If you have colored paper loaded in the input tray when you align the print cartridges, the alignment fails. Load unused plain white letter or A4 paper into theinput tray, and then try the alignment again. If the alignment fai...

Solution 3: Check if print cartridges are fully inserted Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place. Cause: The contacts on the print cartridge were not touching the contacts in the print carriage.If this did not solve the issue, ...

Also, make sure the print cartridges are installed into the correct slots. To make sure the print cartridges are installed correctly 1. Make sure the product is turned on. CAUTION: If the product is turned off when you open the print cartridge door to access the print cartridges, it will not release...

5. Reinsert the print cartridge by sliding it forward into the slot on the right. Thenpush the print cartridge forward until it clicks into the socket. 6. Repeat steps 1 and 2 for the tri-color print cartridge on the left side. Cause: The indicated print cartridges were installed incorrectly. Non-HP...

• Solution 3: Remove and reinsert the print cartridges • Solution 4: Contact HP support Solution 1: Insert the print cartridges Solution: One or both of the print cartridges is missing. Remove and reinsert the print cartridges and verify that they are fully inserted and locked in place. If theproble...

7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Hold the print cartridge with the HP logo on top, and insert the print cartridge backinto the slot. Make sure you push the print cartri...

If this did not solve the issue, try the next solution. Solution 2: Remove the tape from the print cartridges Solution: Check each print cartridge. The tape might have been removed from the copper-colored contacts, but still might cover the ink nozzles. If the tape is stillcovering the ink nozzles, ...

9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of theproduct. Cause: One or both of the print cartridges were not installed or were installed incorrectly.If this did not solve the issue, try the next solution. Sol...

Print cartridges missing or not detected Try the following solutions to resolve the issue. Solutions are listed in order, with the mostlikely solution first. If the first solution does not solve the problem, continue trying theremaining solutions until the issue is resolved. • Solution 1: Reinsert t...

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage to the copper-colored contacts or ink nozzles.Make sure the clear plastic tape has been removed. If it is still covering the inknozzles, gently remove...

If this did not solve the issue, try the next solution. Solution 3: Replace the print cartridge Solution: Replace the indicated print cartridge. You can also remove the indicated print cartridge and print using ink-backup mode. NOTE: During ink-backup mode, the product can only print jobs from the c...

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage to the copper-colored contacts or ink nozzles.Make sure the clear plastic tape has been removed. If it is still covering the inknozzles, gently remove...

Cause: The indicated print cartridges were installed incorrectly. Print cartridge problem The message might indicate which cartridge is causing the problem. If so, try the followingsolutions to resolve the issue. Solutions are listed in order, with the most likely solutionfirst. If the first solutio...

4. Remove the black print cartridge from the slot on the right.Press down on the cartridge to release it, and then pull it toward you out of the slot. 1 Tri-color print cartridge 2 Black print cartridge 5. Close the print cartridge door. 6. Check to see if the error has been resolved.• If the error ...

10. Check to see if the error has been resolved.• If the error has been resolved, then there is a problem with the tri-color printcartridge. • If the error has not been resolved, then there is a problem with both printcartridges. 11. Open the print cartridge door and reinsert the tri-color print car...

4. Remove the black print cartridge from the slot on the right. Do not touch the inknozzles or the copper-colored contacts. Check for possible damage to the copper-colored contacts or ink nozzles.Make sure the clear plastic tape has been removed. If it is still covering the inknozzles, gently remove...

If this did not solve the issue, try the next solution. Solution 3: Replace the print cartridge Solution: Replace the print cartridges that are experiencing the problem. If only one of the print cartridges is experiencing the problem, you can also remove it and printusing ink-backup mode. NOTE: Duri...

11 Stop the current job To stop a print job from the product ▲ Press Cancel on the control panel. If the print job does not stop, press Cancel again. It can take a few moments for the print job to be cancelled. Stop the current job 121 Stop th e cu rrent job

Chapter 11 122 Stop the current job St op th e current job

12 Technical information The technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For additional specifications, see the printed documentation that came with the HP Photosmart.This section contains the following topics: • Notice • Specif...

Paper specifications Type Paper weight Paper tray * Plain paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper) Legal paper 20 to 24 lb. (75 to 90 gsm) Up to 80 (20 lb. paper) Index cards 110 lb. index max (200 gsm) Up to 30 Hagaki cards 110 lb. index max (200 gsm) Up to 40 Envelopes 20 to 24 lb...

Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has been keptto a minimum while ensuring proper functionality and reliability....

Disposal of waste equipment by users in private households in the European Union Disposal of Waste Equipment by Users in Private Households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instea...

Toxic and hazardous substance table Regulatory notices The HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following topics: • Regulatory model identification number • FCC statement • VCCI (Class B) compliance statement for users in ...

FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant t...

Notice to users in Korea Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19 Chapter 12 130 Technical information Tech nical info rmat ion

HP Photosmart C4600 series declaration of conformity DECLARATION OF CONFORMITY according to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRH-0803 Rev A Supplier's Name: Hewlett-Packard Company Supplier's Address: declares, that the product 20, Jia Feng Road Waigaoqiao Free Trade Zone Pudong, Shanghai ᧨ P...

Index Symbols/Numerics 10 x 15 cm photo paper specifications 124 A after the support period 48alignment failed 96print cartridges 96 B blank copy 84scan 85 buttons, control panel 6 C color dull 66 connection problems HP All-in-One will not turn on 50 control panel buttons 6features 6 copy blank 84fi...