Page 3 - Contents
Contents 3 Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service .................................................................................................................
Page 5 - Customer self repair; Parts only warranty service
Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 6 - Riparazione da parte del cliente
Customer self repair 6 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est fa...
Page 7 - Servizio di garanzia per i soli componenti; Customer Self Repair
Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 8 - Parts-only Warranty Service (Garantieservice; Reparaciones del propio cliente
Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, mü...
Page 9 - Servicio de garantía exclusivo de componentes
Customer self repair 9 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolve...
Page 10 - Reparo feito pelo cliente
Customer self repair 10 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten i...
Page 11 - Serviço de garantia apenas para peças
Customer self repair 11 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP ( http://www.hp.com/go/selfrepair ). Serviço de garantia apenas para peças A garantia lim...
Page 16 - Illustrated parts catalog; Mechanical components
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5 ) 1 HP BladeSystem c7000 enclosure — — 2 Rear cage — — 3 Hardware kit 432463-001 Mandatory 1 a) Device bay shelf — — b) Vertical cable cover* — —
Page 20 - System components; Front system components
Illustrated parts catalog 20 System components Front system components Item Description Spare part number Customer self repair (on page 5 ) 10 HP BladeSystem c7000 power supply 411099-001 Mandatory 1 11 HP BladeSystem Insight Display — — 3-in Insight Display 441203-001 No 3 2-in Insight Display* 415...
Page 23 - Rear system components
Illustrated parts catalog 23 Rear system components Item Description Spare part number Customer self repair (on page 5 ) 13 Interconnect module (switch) — — a) HP GbE2c Ethernet Blade Switch for HP c-Class BladeSystem 414037-001 Mandatory 1 b) HP GbE2c Layer 2/3 Ethernet Blade Switch for c-Class Bla...
Page 27 - Removal and replacement procedures; Required tools; Preventing electrostatic discharge
Removal and replacement procedures 27 Removal and replacement procedures Required tools The following items are required for some procedures: • T-10 Torx screwdriver • T-15 Torx screwdriver Safety considerations Before performing service procedures, review all the safety information. Preventing elec...
Page 29 - Power down the server blade
Removal and replacement procedures 29 These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power. WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system. • Each enclosure ...
Page 30 - Power down the enclosure
Removal and replacement procedures 30 • Press and release the Power On/Standby button. This method initiates a controlled shutdown of applications and the OS before the server blade enters standby mode. • Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to...
Page 31 - Device bay blank
Removal and replacement procedures 31 3. Remove the power supply or the power supply blank. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace the...
Page 32 - Device bay shelf
Removal and replacement procedures 32 Device bay shelf To remove the component: 1. Remove any components in the device bays: o Device bay blank (on page 31 ) o Half-height or full-height blade (on page 33 ) 2. Slide the device bay shelf locking tab to the left to open it. 3. Push the device bay shel...
Page 34 - HP BladeSystem Insight Display
Removal and replacement procedures 34 o Half-height blade o Full-height blade CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace the component, re...
Page 36 - Fan blank
Removal and replacement procedures 36 9. Carefully remove the Insight Display cable through the cable channel. To replace the component, reverse the removal procedure. Fan blank To remove the component: 1. Turn the handle counterclockwise. 2. Remove the blank. CAUTION: For best cooling practices, do...
Page 37 - Active Cool fan; Interconnect blank
Removal and replacement procedures 37 Active Cool fan CAUTION: This procedure provides instructions for replacement of a failed part only. To change the configuration of components, see the appropriate HP BladeSystem c-Class enclosure setup and installation guide. To remove the component: 1. Turn th...
Page 38 - Interconnect switch or Pass-Thru module
Removal and replacement procedures 38 2. Remove the blank. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace the component, slide the component i...
Page 39 - Interconnect bay dividers
Removal and replacement procedures 39 4. Remove the interconnect switch or Pass-Thru module. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace th...
Page 40 - Onboard Administrator blank
Removal and replacement procedures 40 4. Remove the interconnect bay divider. To replace the component, reverse the removal procedure. Onboard Administrator blank Remove the component as indicated. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than ...
Page 42 - AC input module
Removal and replacement procedures 42 4. Remove the Onboard Administrator tray. CAUTION: For best cooling practices, do not operate the enclosure for extended periods with more than one component or blank removed. When removing an active component, replace it with a blank. To replace the component, ...
Page 43 - Rear cage
Removal and replacement procedures 43 To replace the component, reverse the removal procedure. Rear cage WARNING: To reduce the risk of damage to the midplane and component connectors, always remove or disengage and extend all blades and power supplies 7.62 cm (3 in) before removing or installing th...
Page 45 - Insight Display front-to-rear interconnect board
Removal and replacement procedures 45 e. Use the handholds to extend and remove the rear cage from the enclosure. To replace the component, reverse the removal procedure. Insight Display front-to-rear interconnect board WARNING: To reduce the risk of damage to the midplane and component connectors, ...
Page 47 - Insight Display signal pass-thru board
Removal and replacement procedures 47 17. Remove the two slotted T-15 Torx screws that secure the interconnect board. 18. Remove the interconnect board. To replace the component, reverse the removal procedure. Insight Display signal pass-thru board WARNING: To reduce the risk of damage to the midpla...
Page 49 - Midplane assembly
Removal and replacement procedures 49 12. Disconnect the pass-thru board from the cable. To replace the component, reverse the removal procedure. Midplane assembly WARNING: To reduce the risk of damage to the midplane and component connectors, always remove or disengage and extend all blades and pow...
Page 51 - Cabling; Single-phase AC configuration
Cabling 51 Cabling Single-phase AC configuration Three-phase AC configuration
Page 52 - Onboard Administrator cabling
Cabling 52 Onboard Administrator cabling Item Connector Description 1 OA/iLO Onboard Administrator Ethernet connection. Use a CAT5 patch cable to connect to the management network. This is the connector for the IP address of the Onboard Administrator and for the iLO ports on each server blade. 2 USB...
Page 53 - Diagnostic tools; Troubleshooting resources; Server blade diagnostic tools; HP Insight Diagnostics
Diagnostic tools 53 Diagnostic tools Troubleshooting resources NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server blades. The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a compreh...
Page 54 - HP Insight Diagnostics survey functionality
Diagnostic tools 54 HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 53 ) provides survey functionality that gathers critical hardware and software information on ProLiant server blades. This functionality supports operating systems that may not be supported by the server ...
Page 56 - Component identification; Enclosure front components; Device bay numbering
Component identification 56 Component identification Enclosure front components Item Description 1 Device bays* 2 Air intake slot (Do not block.) 3 Power supply bay 1 4 Power supply bay 2 5 Power supply bay 3 6 Power supply bay 4 7 Insight Display 8 Power supply bay 5 9 Power supply bay 6 10 Air int...
Page 57 - Full-height device bay numbering
Component identification 57 IMPORTANT: When looking at the rear of the enclosure, device bay numbering is reversed. Full-height device bay numbering Half-height device bay numbering
Page 58 - Power supply LEDs; Power supply bay numbering
Component identification 58 Power supply LEDs Power LED 1 (green) Fault LED 2 (amber) Condition Off Off No AC power to the power supply On Off Normal Off On Power supply failure Power supply bay numbering
Page 59 - Insight Display overview
Component identification 59 HP BladeSystem Insight Display Insight Display overview The Insight Display enables the rack technician to configure the enclosure initially. It also provides information about the health and operation of the enclosure. See the HP BladeSystem Onboard Administrator User Gu...
Page 60 - HP BladeSystem Insight Display components; Enclosure rear components
Component identification 60 HP BladeSystem Insight Display components Item Description Function 1 Insight Display screen Displays Main Menu error messages and instructions 2 Left arrow button Moves the menu or navigation bar selection left one position 3 Right arrow button Moves the menu or navigati...
Page 61 - Interconnect module bay numbering
Component identification 61 Item Description 1 Fan bay 1 2 Fan bay 2 3 Fan bay 3 4 Fan bay 4 5 Fan bay 5 6 Interconnect bay 2 7 Interconnect bay 4 8 Interconnect bay 6 9 Interconnect bay 8 10 Onboard Administrator bay 2 11 Power supply exhaust vent (do not block) 12 Fan bay 10 13 Fan bay 9 14 Fan ba...
Page 62 - Onboard Administrator components
Component identification 62 Server blade signal Interconnect bay number Interconnect bay label NICs 1, 2, 3, and 4 (embedded) 1, 2 Mezzanine 1 3, 4 Mezzanine 2 5, 6 and then 7, 8 Mezzanine 3 7, 8 and then 5, 6 NOTE: For information on the location of LEDs and ports on individual interconnect modules...
Page 63 - Onboard Administrator LEDs and buttons; Fan bay numbering
Component identification 63 Onboard Administrator LEDs and buttons Item Description 1 Onboard Administrator UID LED 2 Enclosure UID LED 3 Onboard Administrator Active LED 4 Onboard Administrator Health LED 5 Onboard Administrator reset button Fan bay numbering
Page 64 - Fan LED
Component identification 64 Fan LED LED color Fan status Solid green The fan is working. Solid amber The fan has failed. Flashing amber See the Insight Display screen.
Page 65 - Specifications; Environmental specifications; Enclosure specifications
Specifications 65 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Non-operating -30 ° C to 60 ° C (-22 ° F to 140 ° F) Wet bulb temperature Operating 28ºC (82.4ºF) Non-operating 38.7ºC (101.7ºF) Relative humidity (nonco...
Page 66 - Power specifications
Specifications 66 Specification Value Maximum enclosure weight Unboxed 204.0 kg (450.0 lb) Shipping 223.6 kg (493.0 lb) * No components installed. Power specifications Single-phase power Specification Value Power cord IEC-320 C19-C20 1.22 m (4 ft) Output 2250 W per power supply Input requirements Ra...
Page 68 - Acronyms and abbreviations
Acronyms and abbreviations 68 Acronyms and abbreviations ADU Array Diagnostics Utility CLI Command Line Interface CSR Customer Self Repair ESD electrostatic discharge I/O input/output iLO Integrated Lights-Out IML Integrated Management Log ISEE Instant Support Enterprise Edition LCD liquid crystal d...
Page 69 - SFP; SIM; SNMP
Acronyms and abbreviations 69 SFP small form-factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol
Page 70 - Index
Index 70 A AC input module 42 AC power configuration, single-phase 51 AC power configuration, three-phase 51 AC power configurations 51 ADU (Array Diagnostic Utility) 54 Array Diagnostic Utility (ADU) 54 B bay numbering, fan 60, 63 bay numbering, interconnect 60, 61 bay numbering, power supply 58 bl...