Page 2 - Jumpers and Connectors; Jumpers
Back to Contents Page Jumpers and Connectors Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Jumpers —A General Explanation System Board Jumpers System Board Connectors SCSI Backplane Board Connectors Disabling a Forgotten Password This section provides specific...
Page 3 - System Board Connectors
Table A- 1. System Board Jumper Settings System Board Connectors See Figure A -3 and Table A -2 for the descriptions and locations of the system board connectors. Figure A- 3. System Board Connectors and Sockets Table A- 2. System Board Connectors and Sockets Jumper Setting Description PA...
Page 4 - SCSI Backplane Board Connectors; Disabling a Forgotten Password
SCSI Backplane Board Connectors Figure A -4 shows the location of the connectors on the top of the SCSI backplane board. Figure A- 4. Connectors on the SCSI Backplane Board Disabling a Forgotten Password The system's software security features include a system password and a setup password, ...
Page 7 - Serial Connector; Serial Connector Autoconfiguration; PS/2-Compatible Keyboard and Mouse Connectors
Table B -1 shows the icons used to label the connectors on the system. Table B- 1. I/O Connector Icon Serial Connector Serial connectors support devices such as external modems, printers, and mice that require serial data transmission. The serial connector uses a 9-pin D- subminiature connec...
Page 8 - Video Connector; USB Connector
The PS/2-compatible keyboard and mouse cables attach to 6-pin, miniature DIN connectors. Figure B -4 illustrates the pin numbers for these connectors and Table B -3 defines the pin assignments for these connectors. Figure B- 4. PS/2- Compatible Keyboard and Mouse Connector Pin Numbers Table B-...
Page 9 - RAC Ethernet Connector; Integrated NIC Connector
Figure B- 6. USB Connector Pin Numbers Table B- 5. USB Connector Pin Assignments RAC Ethernet Connector The system's optional RAC circuitry is designed to provide remote access capabilities for the system. It is designed specifically to work with systems management software. Figure B -7 ill...
Page 10 - Network Cable Requirements
Table B- 7. NIC Connector Pin Assignments Network Cable Requirements The NIC supports a UTP Ethernet cable equipped with a standard RJ45-compatible plug. Observe the following cabling restrictions. l Use Category 5 or greater wiring and connectors. l Do not exceed a cable run length (from...
Page 11 - Abbreviations and Acronyms
Back to Contents Page Abbreviations and Acronyms Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide The following list defines or identifies technical terms, abbreviations, and acronyms used in your user documents. A ampere(s) AC alternating current ACPI Advanced Configurat...
Page 19 - Introduction; Other Documents You May Need
Back to Contents Page Introduction Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Other Documents You May Need Your system is a rack-dense, full-featured, highly available, rack-mount system equipped with one or two Intel ® Xeon™ microprocessors. This system includes the ...
Page 20 - Indicators on the Optional Bezel
Back to Contents Page Indicators, Messages, and Codes Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Indicators on the Optional Bezel Front-Panel Features Back-Panel Features Power Supply Features System Messages System Beep Codes Warning Messages Diagno...
Page 21 - Front-Panel Features
Front-Panel Features Figure 2 -2 shows the controls, indicators, and connectors located behind the optional bezel on the system's front panel. Table 2 -2 provides a description of each feature. Figure 2- 2. Front- Panel Features Table 2- 2. Front- Panel LED Indicators, Buttons, and Connectors ...
Page 22 - SCSI Hard-Drive Indicator Codes
SCSI Hard-Drive Indicator Codes If the optional ROMB card is activated, two indicators on each of the hard-drive carriers provide information about the status of the hard drives. See Figure 2 -3 and Table 2 -3 . The SCSI backplane firmware controls the drive power -on/fault indicator. Figure 2- 3....
Page 23 - Power Supply Features; System Messages
l For PCI card information, see " Installing Expansion Cards " in "Installing System Options." Figure 2- 4. Back- Panel Features and Indicators Power Supply Features Each hot-pluggable power supply has three indicators, visible when the system covers are open, that indicate w...
Page 29 - Finding Software Solutions; Before You Begin; Input Errors
Back to Contents Page Finding Software Solutions Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Before You Begin Troubleshooting Errors and Conflicts Software problems can be caused by: l Improper installation or configuration of an application l Application conflic...
Page 31 - Running the System Diagnostics; Using Server Administrator Diagnostics; System Diagnostics Features; From the Utility Partition; From the Diagnostics Diskettes
Back to Contents Page Running the System Diagnostics Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Using Server Administrator Diagnostics System Diagnostics Features When to Use the System Diagnostics Running the System Diagnostics System Diagnostics Testing Opt...
Page 32 - System Diagnostics Testing Options; Using the Advanced Testing Options
3. Reboot the system. If the system fails to boot, see " Getting Help ." When you start the system diagnostics, a message is displayed stating that the diagnostics are initializing. Next, the Diagnostics menu appears. The menu allows you to run all or specific diagnostics tests or to e...
Page 33 - Troubleshooting External Connections
Back to Contents Page Troubleshooting Your System Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Safety First — For You and Your System To perform certain procedures in this document, you must remove the system cover and work inside the system. While working inside the system...
Page 34 - Troubleshooting the Video Subsystem
Loose or improperly connected cables are the most likely source of problems for the system, monitor, and other peripherals (such as a printer, keyboard, mouse, or other external device). Ensure that all external cables are securely attached to the external connectors on your system. See Figure 2 -...
Page 36 - Responding to a Systems Management Software Alert Message; Inside the System
l NIC cannot communicate with network. Action 1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics." If the tests fail, continue to the next step. 2. Check the appropriate indicator on the NIC connector. ...
Page 37 - Removing and Replacing the Optional Front Bezel
Removing and Replacing the Optional Front Bezel The front bezel has system status indicators. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the system. l To remove the bezel, use the system key to unlock the keylock on the ...
Page 38 - Troubleshooting a Damaged System; Troubleshooting the System Battery
Closing the System Covers When closing the covers, close the right (larger) cover first and then close the left cover. Press firmly on the left cover to snap the securing latch into place. Troubleshooting a Wet System Problem l Liquid spilled on the system. l Excessive humidity. Action 1. ...
Page 39 - Troubleshooting Power Supplies; Troubleshooting System Cooling Problems
l System Setup program loses system configuration information. l System date and time do not remain current. Action 1. Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide . 2. Turn off the system and disconnect it fro...
Page 40 - Troubleshooting a Fan; Troubleshooting System Memory
l Ambient temperature is too high. l External airflow is obstructed. l An individual cooling fan has failed. See " Troubleshooting a Fan ." Troubleshooting a Fan Problem l System-status indicator is amber. l Systems management software issues a fan-related error message. l Fan st...
Page 41 - Troubleshooting a Diskette Drive
4. Remove the bezel if a bezel is attached. See " Removing and Replacing the Optional Front Bezel ." 5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 6. Open the system. See " Opening the System Covers ." 7. Ensure that th...
Page 42 - Troubleshooting a CD Drive; Troubleshooting SCSI Hard Drives
13. Open the system. See " Opening the System Covers ." 14. Remove all expansion cards installed in the system. See " Removing an Expansion Card " in "Installing System Options." 15. Close the system. See " Closing the System Covers ." 16. Reconnect the system...
Page 44 - Troubleshooting a RAID Controller Card; Troubleshooting Expansion Cards
10. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 11. Open the system. See " Opening the System Covers ." 12. Replace the ROMB battery. See " Installing a ROMB Card " in "Installing System Options." 13. Close the...
Page 45 - Troubleshooting the Microprocessors
5. Ensure that each expansion card is firmly seated in its connector. See " Installing Expansion Cards " in "Installing System Options." 6. Close the system. See " Closing the System Covers ." 7. Reconnect the system to the electrical outlet, and turn on the system and ...
Page 47 - Installing System Options; Installing an Expansion Card
Back to Contents Page Installing System Options Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Installing Expansion Cards Installing Memory Modules Installing Microprocessors Installing a ROMB Card Removing and Replacing System Fans Removing and Replacing Powe...
Page 48 - Removing an Expansion Card; Installing Memory Modules
4. Slide the plastic expansion-card latch in the chassis wall up to the release position. 5. Install the new expansion card: a. Lower the card into the system. b. Insert the card-edge connector firmly into the expansion-card connector on the riser board. Press in until the card is fully seat...
Page 49 - Performing a Memory Module Upgrade
Memory Module Upgrade Kits The system is upgradable to 8 GB by installing combinations of 128-, 256-, 512-MB, 1-GB, or 2-GB registered memory modules. You can purchase memory upgrade kits as needed. Memory Module Installation Guidelines Starting with the socket closest to the edge of the syste...
Page 50 - Removing Memory Modules
After the system completes the POST routine, it runs a memory test. The system detects that the new memory does not match the system configuration information and displays an error message. 6. Press <F2> to enter the System Setup program, and check the System Memory setting on the System S...
Page 51 - Installing Microprocessors; Removing a Microprocessor
Installing Microprocessors To take advantage of future options in speed and functionality, you can add a second microprocessor or replace either the primary or secondary microprocessor. Each microprocessor and its associated level 2 (L2) cache memory are contained in an FC-PGA2 package that ...
Page 52 - Installing a Microprocessor
Installing a Microprocessor 1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system covers. See " Opening the System Covers " in "Troubleshooting Your System." 3. Unpack the new microprocessor. I...
Page 54 - Installing a ROMB Card
9. Close the system covers. See " Closing the System Covers " in "Troubleshooting Your System." 10. Reconnect your system and peripherals to their electrical outlets, and turn them on. As the system boots, it detects the presence of the new microprocessor and automatically chan...
Page 55 - Removing a ROMB Card; Removing and Replacing System Fans
7. Install the ROMB backup battery: a. Position the battery board as shown in Figure 6 -1 1 , and press it down into the two standoffs until it snaps into place. b. Plug the battery cable into the RAID BATTERY connector on the system board. 8. If you removed a PCI card in step 4 , replace it...
Page 56 - Removing and Replacing Power Supplies; Removing a Power Supply
3. Before replacing a fan, check the fan's power cable connection to verify that a loose connection is not the problem. If the problem is not resolved, continue with this procedure. Figure 6- 12. Cooling Fan 4. Disconnect the fan power cable from the system board or control panel board. 5. L...
Page 57 - Installing a Power Supply; Replacing the System Battery
Installing a Power Supply 1. To install the replacement power supply, align the stud on the side of the power supply with the corresponding notch in the chassis wall, and then lower the power supply into the chassis. See Figure 6 -1 3 . 2. Slide the power supply toward the PDB until the power su...
Page 59 - Installing Drives; Installing SCSI Hard Drives
Back to Contents Page Installing Drives Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Installing SCSI Hard Drives Installing a CD Drive Installing a Diskette Drive Connecting External SCSI Hard Drives Connecting an External SCSI Tape Drive Configuring the Boo...
Page 60 - Removing a SCSI Hard Drive; Installing a CD Drive
4. Insert the hard drive into the drive bay. See Figure 7 -1 . 5. Close the hard-drive handle to lock the drive in place. 6. Replace the front bezel, if it was removed in step 3. 7. If the hard drive is a new drive, run the SCSI Controllers test in the system diagnostics. Removing a SCSI Har...
Page 61 - Installing a Diskette Drive
a. Match the back end of the drive with the back end of the carrier, which has a retention tab. b. Fit the right edge of the CD drive into the carrier tray, pressing the drive firmly backward against the stop tab near the right rear corner of the carrier. c. Lower the left side of the drive in...
Page 62 - Connecting External SCSI Hard Drives
Figure 7- 4. Installing a Diskette Drive in a Carrier a. Fit the right edge of the diskette drive into the carrier tray, pressing the drive against the stop tab at the back of the carrier. b. Lower the left edge of the drive into the carrier until the drive snaps into place. c. Attach the en...
Page 63 - Connecting an External SCSI Tape Drive; Configuring the Boot Device
If you are attaching multiple external SCSI devices, daisy-chain the devices using the cables shipped with each device. 4. Reconnect the system to an electrical outlet and turn it on. 5. Connect the external device(s) to electrical outlet(s) and turn them on. 6. Install any required SCSI dev...
Page 64 - Technical Assistance; Online Services
Back to Contents Page Getting Help Dell™ PowerEdge™ 1750 Systems Installation and Troubleshooting Guide Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit Before You Call Cont...
Page 65 - Dell Enterprise Training and Certification
[email protected] (for Asian/Pacific countries only) l Electronic Information Service [email protected] AutoTech Service Dell's automated technical support service — AutoTech — provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop...
Page 66 - Contacting Dell
Remember to fill out the Diagnostics Checklist . If possible, turn on your system before you call Dell for technical assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other trou...