Page 2 - Contents
Contents Overview 5 Functional components 5 Hardware features 6 IP Phone display 8 Connecting the IP Phone 2004 components 9 Before you begin 9 Logging on 1 1 Displaying the menu 1 3 Logging off 1 2 Changing your audio profile 14 Adjusting the display contrast 15 Using the Feature menu 16 Using the ...
Page 5 - Overview; Functional components
Overview Functional components The IP Phone 2004 supports the following functional components: • a handset • a speaker and headset connector for handsfree operation • a standard telephone keypad • call service keys: Release, Hold, volume control, and Mute • a liquid crystal display (LCD) area • navi...
Page 6 - Hardware features
Ove rview IP Phone 2004 Hardware features The IP Phone 2004 with KEM supports the following features: • supports the use of two Key Expansion Modules (KEMs) for maximum of 44 programmable keys (plus any additional lines available on the 2004). — six physical user-defined feature keys and six lines/f...
Page 9 - Before you begin; CAUTION
Connecting the IP Phone 2004components Before you begin CAUTION Damage to Equipment Do not plug the IP Phone into a regular telephone jack. Thisresults in severe damage to the IP Phone 2004. Consult yoursystem administrator to ensure that you plug your telephone intoa 10/100BaseT Ethernet jack. See ...
Page 11 - Logging on
Logging on Follow this procedure to log on to the network. If the Centrex IP ClientManager (CICM) is set up as part of a group of CICMs, you can choosewhich CICM to connect to. After you select a gateway, the terminal directsitself at that CICM and the Username screen appears. Step Action 1 If the S...
Page 12 - Logging off
Logging o ff Logging off Follow this procedure to log off from the network. Step Action 1 From the main menu, select Logoff. 2 Press Ok. A confirmation screen appears. 3 Press Yes. You are logged off from the system. —End— 12
Page 13 - Displaying the menu
Displaying the menu Follow this procedure to access the main menu. You must be logged onto access the main menu system. Step Action 1 On the IP Phone, perform one of these actions: • press the Menu soft key • press the Services key The main menu opens. 2 Perform one of these actions: • Select Log of...
Page 14 - Changing your audio profile
Changing your audio profile Follow this procedure to view and edit your audio profile. Local Area Network is an example of a profile datafilled by youradministrator. Use this menu to select the profile you wish to use. Contactyour administrator for recommended profiles. Step Action 1 From the main m...
Page 15 - Adjusting the display contrast
Adjusting the display contrast Follow this procedure to adjust the contrast level of the display. Step Action 1 From the main menu, select and open Display. The Display menu opens. 2 Press Ok. 3 Perform one of these actions: • To decrease the contrast level, press the soft key on the far left. • To ...
Page 16 - Using the Feature menu; Using the Assign menu; Defining the key type
Using the Feature menu Follow this procedure to use the Feature menu. You can add or edit feature key associations on your IP Phone 2004.Features are assigned by your system administrator, so the features youhave available may differ from those described in this user guide. Changing the keys to whic...
Page 17 - Assigning a directory entry to a feature key
Using the Feature menu 4 Press Key Type. The Key Type screen appears. A check mark appears beside thetype currently assigned to the key. 5 Perform one of these actions: • To change Central to Local, select Local. • To change Local to Central, select Central. 6 Press Ok. The key type is changed and a...
Page 18 - Enabling or disabling autoscroll; Enabling or disabling the Inbox
Using the Assign menu Enabling or disabling autoscroll If autoscroll is enabled, the IP Phone automatically directs you to the screenfor the active feature. For example, if your secondary Directory Number(DN) is configured on screen two, and you receive a call to that number, thefeature screens scro...
Page 19 - Labeling a feature key
Using the Feature menu 3 From the Assign menu, select and open Inbox. The Inbox screen appears. 4 Perform one of these actions: • To enable the Inbox, select Enable. • To disable the Inbox, select Disable. 5 Press Ok. A check mark appears beside the option to indicate your choice.You return to the A...
Page 20 - Using the Options menu; Selecting the default line key
Using the Options menu Using the Options menu Follow this procedure to open the Options menu. Step Action 1 From the main menu, open the Feature menu. 2 From the Feature menu, select and open Options. 3 Press Ok. The Options menu opens. —End— Enabling or disabling auto hide Follow this procedure to ...
Page 21 - Enabling the Outbox feature
Using the Feature menu Step Action 1 From the main menu, open the Feature menu. 2 From the Feature menu, select and open Options. The Options menu opens. 3 From the Options menu, select and open Default Feature. The Default Feature screen appears, showing a list of DN keys. 4 Scroll through the list...
Page 22 - Resetting the feature key to the default settings; Selecting a language
Resetting the feature key to the default settings Resetting the feature key to the default settings Follow this procedure to reset the feature keys to the default settings. Step Action 1 From the main menu, open the Feature menu. 2 From the Feature menu, select and open Reset. The Reset screen appea...
Page 23 - Using the Time menu; Setting the time zone; Enabling Daylight Saving Time
Using the Time menu Follow procedures in this section to configure time and date formats. Setting the time zone Follow this procedure to select the time zone. Step Action 1 From the main menu, open the Time menu. 2 From the Time menu, select and open Hours from GMT. The Hours from GMT screen appears...
Page 24 - Disabling Daylight Saving Time; Setting the time format
Using the Time menu 3 Select On. 4 Press Ok. Daylight Saving Time is enabled. The word On appears with a checkmark beside it to indicate the feature is enabled. You return to the previous screen. —End— Disabling Daylight Saving Time Follow this procedure to disable Daylight Saving Time. Step Action ...
Page 25 - Setting the date format
Setting the date format Step Action 1 From the main menu, open the Time menu. 2 From the Time menu, select and open Time Format. The Time Format screen appears. 3 Scroll through the Time Format options to select the format you want. A check mark appears beside the format currently in use. 4 To enabl...
Page 26 - Resetting the default time
Using the Time menu Resetting the default time Follow this procedure to reset the terminal to the default time. Step Action 1 From the main menu, open the Time menu. 2 Form the Time menu, select and open Reset. A confirmation screen appears. 3 Confirm the action. The terminal reverts to the default ...
Page 27 - Using the User menu; Viewing your user name; Viewing your login type
Using the User menu Follow procedures in this section to view and edit your User profile. Viewing your user name Follow this procedure to view your user name. Step Action 1 From the main menu, open the User menu. 2 From the User menu, select and open Username. The Username screen appears, showing yo...
Page 28 - Viewing, disabling, or enabling the auto login feature
Using the User menu Viewing, disabling, or enabling the auto login feature Follow this procedure to view, enable, or disable the Auto Login feature. Any maintenance activity, for example a firmware upgrade, forces a log offfrom the network. If you enable auto login, you are automatically logged onto...
Page 29 - Changing your password; Testing the local mode
Changing your password Changing your password Follow this procedure to change your password. If you are unfamiliar with how to use the dialpad to enter text, see "Using the dialpad to enter text" (page 4 5) b efore y ou p erfo rm this p rocedure. Step Action 1 From the main menu, open the Us...
Page 30 - Making a call; Using handsfree dialing
Making a call There are several ways to make a call from an IP Phone 2004. Use off-hook dialing Follow this procedure to make a call using off-hook dialing. 1 Your primary extension is assigned to the lower right-handfeature key. 2 Pick up the handset and your primary extension is automaticallyactiv...
Page 31 - Using Predial
4 For privacy, lift the handset. 5 To return to Handsfree, press the Handsfree key (the smallgreen circular button on the bottom left corner of yourtelephone) and put the handset down in its cradle. Using Predial Follow this procedure to use the predial feature to make a call. To use Predial: 1 With...
Page 32 - Answering and terminating calls; Answering a call; Terminating a call
Answering and terminating calls Answering a call Each incoming call causes the telephone to sound, the an arrow beside theLine (DN) key to flash, and the Message Indicator lamp to flash. Follow this procedure to answer a call. Choose one of the following to answer a call: • Lift the handset. • Press...
Page 33 - While on an active call; Placing a call on hold
While on an active call This section describes features available during an active call. Placing a call on hold The Hold feature allows you to suspend a call without terminating it. Followthis procedure to use the hold feature. To place a call on hold, press the Hold key. The LCD indicatorflashes be...
Page 34 - Transferring a call; Using the call park feature; Multiple Appearance
While on an active call Transferring a call Follow this procedure to transfer a call to another extension. 1 Press the Transfer key in the upper display area. Theother party is on hold and a dial tone sounds. The LCDindicator light flashes steadily. 2 Dial the DN to which the call is to be transferr...
Page 35 - While away from your desk; Forwarding calls
While away from your desk This section describes features to use when you are away from your desk. Forwarding calls Follow this procedure to forward calls to another IP Phone when you areaway from your desk. 1 To activate Call Forward, without lifting the handset, press theForward key in the upper d...
Page 36 - Conference calls; Setting up a conference call
Conference calls This section describes features that enable conversations between morethan two people. Setting up a conference call The conference feature enables you to add up to five people (30 for Multimedia seat) to an established c all . F ollow t his procedure to set up a proceduretoengage co...
Page 37 - Using the call join feature
Conference calls Using the call join feature If you are talking with a person and have another person on hold (on anotherline), you can join both parties into a conference call. 1 While on a call, press the Conference key in the upper displayarea. 2 Press the extension key that has the number of the...
Page 38 - Using the Inbox
Using the Inbox After you assign a feature key to the Inbox, the IP Phone 2004 logs allincoming calls to that key. The system logs the incoming key number, timeand date, as well as the display shown on the IP Phone 2004 at the time ofthe incoming call. The information from the display can be capture...
Page 39 - Accessing the Inbox; Storing a number from the Inbox
Using the Inbox Accessing the Inbox Follow this procedure to access and use the Inbox. Step Action 1 Press the Inbox key. The Inbox screen appears, showing a list of the 10 most recentincoming calls. 2 Select an item from the list, and press Ok . 3 Perform one of these actions: • Select Dial to call...
Page 40 - Using the Inbox to make a call
Resetting the Inbox Step Action 1 Press Inbox key. The Inbox screen appears, showing a list of the 10 most recentincoming calls. 2 Select a number from the list. 3 Press Ok. The Dial screen appears. 4 Press the down navigation key to select Store. The directory submenu opens. 5 See "Adding or ed...
Page 42 - Using the Outbox; Accessing the Outbox
Using the Outbox After you assign a feature key to the Outbox, the IP Phone 2004 logs alloutgoing calls to that DN. The system logs the outgoing key number, time,and date. If the duration of the call is longer than two seconds, the systemcaptures the display as it appeared when the call was made. Yo...
Page 43 - Viewing Outbox call information; Storing a number from the Outbox
Using the Outbox 3 Perform one of these actions: • Select Dial to call the number. • Select Display to view call information. • Select Store to store the number in the directory. —End— Viewing Outbox call information Step Action 1 Press the Outbox key. The Outbox screen appears, showing a list of th...
Page 44 - Using the Outbox to make a call; Resetting the Outbox
Resetting the Outbox 3 Press Ok. The Dial screen appears. 4 Press the down navigation key to select Store. The directory submenu appears. 5 See "Adding or editing a directory entry" (page 4 6) . —End— Using the Outbox to make a call Follow this procedure to make a call from within the Outbox...
Page 45 - Additional features and controls; Using the dialpad to enter text; Use the Symbol key to enter special characters
Additional features and controls Using the dialpad to enter text Follow this procedure to use the dialpad to enter text. Use the Symbol key to enter special characters A flashing cursor appears in the display when you can enter text on thescreen. Step Action 1 To enter text, find the number key asso...
Page 46 - Procedure job aid; Using the directory; Adding or editing a directory entry
Additional features and controls Procedure job aid Special characters Using the directory Follow the procedures in this section to use the directory feature. Adding or editing a directory entry Step Action 1 Press the directory key to access the directory. The directory opens. 2 Perform one of these...
Page 47 - Deleting an entry from the directory
Using the directory 6 To add or edit the first name, perform these steps: a. From the New Entry menu, select and open First Name. b. Use the dialpad to enter the first name. c. Press Ok. The first name is entered in the directory, and you return to the NewEntry menu. 7 When you finish entering or ed...
Page 48 - Making a call using the directory; Volume Control Bar
Additional features and controls Making a call using the directory Follow this procedure to make a call from within the directory. Step Action 1 Press the directory key to access the directory menu. The directory opens. 2 From the Directory list, select the name or number that you wantto call. 3 Pre...
Page 49 - IP Phone Key Expansion Module description; IP Pho
Overview This document describes the IP P hone K ey E xpansion M odule ( KEM) and how to use it with the 2004 IP Phone . IP Phone Key Expansion Module description KEM i s a h ardware c omponent that connects to an IP Phone to expand number of fixed line and feature the number of keys available to th...
Page 50 - Key Expansion Module features
Over v iew IP Phone Key Expansion Module Each KEM has a desk-mount bracket and structural base plate to connectthe KEM to a n IP P hone 2 004 or t o a nother KEM. You can connect a maximum o f t wo K EMs t o t he I P p hone 2004. A standalone IP Phone 2004 has 11 feature keys. Adding one KEMincrease...
Page 51 - Key Expansion Module configuration
Key Expansion Module display Key Expansion Module configuration The IP P hone K ey E xpansion M odule ( KEM) d oes not h ave a n option menu of its own. When a KEM is installed on an IP Phone, the IP Phonecontrols the keys of the KEM just as it does its native keys. You can use the IP Phone option m...
Page 52 - Setup and assembly; Installing a Key Expansion Module
Setup and assembly The IP P hone K ey E xpansion M odule ( KEM) m ounts o n the r ight s ide of the IP Phone.A desk-mount bracket and a structural baseplate are provided, to securethe KEM to the IP Phone. KEM attaches to the IP Phone or another KEM through the accessoryexpansion module (AEM) interfa...
Page 53 - Using the wall-mount option
Setup a nd assembly 4 After the cable is attached to the phone, reconnect the ribbon cableto the KEM. The KEM starts when it is attached to a power source. The KEMdoes not have its own power source, and it draws its power from theIP Phone to which it is connected. 5 Wrap the clamp around the cable a...
Page 54 - Key Expansion Module initialization
Key Expansion Module initialization The I P P hone K ey E xpansion M odule ( KEM) s t arts a nd b egins initialization after i t is c onnected to a n IP P hone. In some circumstances on the Centrex IP Client Manager platform, it maybe necessary for the user to log off and log on again after attachin...
