Page 2 - Trademark; Patent Information
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION ii Trademark Information Polycom® and the Polycom logo design are registered trademarks of Polycom, Inc., and V500 ™ and VSX ™ are trademarks of Polycom, Inc. in the United States and various other countries. All ...
Page 3 - Contents
© Polycom, Inc. iii Contents System Basics .......................................................................................1 Using the Remote Control ...................................................................................................... 1 Getting More Information ................
Page 5 - Getting Started Guide; System; System Basics; Using the Remote Control
Getting Started Guide for the V500 ™ System When you connect a Polycom® V500 system to your TV, you’re providing your home office or small business with all the essential tools you need for video conferencing. With a V500 system, you can meet with people anywhere in the world, as if they were in the...
Page 6 - V500 System Remote Control
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 2 V500 System Remote Control Place a call End a call Confirm your current selection; perform functions on highlighted items Navigate through menus Return to the Place a Call (home) screen Return to the previous sc...
Page 7 - Getting More Information; Help; Calling and Answering; Answering a Video Call; To answer the call manually:
C ALLING AND A NSWERING © Polycom, Inc. 3 Getting More Information If you need additional information about using the V500 system, try these resources: To view help while you’re using the system, press Help . For network questions, contact your network service provider. For system questions, c...
Page 8 - Placing a Video Call; Contacts; Calling by Using the Directory; To place a call from the directory:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 4 Placing a Video Call You can use your system to place a video call in any of these ways: Using the directory Entering a name or number Choosing from a list of recently called sites Choosing a site from t...
Page 9 - Calling by Entering a Name or Number; To place a call by entering a name or number:; Call Quality
C ALLING AND A NSWERING © Polycom, Inc. 5 Calling by Entering a Name or Number To place a call by entering a name or number: 1. From the Place a Call screen, enter one of these: • The ISDN number (for example, 19784444321). • The system name (for example, Ascot Conference Room). • The IP address (fo...
Page 10 - Calling from the Recent Calls List; To place a call from the Recent Calls screen:; Calling from the Contacts or Speed Dial List; To place a call using the Speed Dial or Contacts list:; Ending a Video Call; To hang up from a call:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 6 Calling from the Recent Calls List Depending on how you configured your system, you may be able to choose a number to call from a list of the sites you have called recently. The Recent Calls screen provides deta...
Page 11 - Types of Video Calls You Can Make; From...
C ALLING AND A NSWERING © Polycom, Inc. 7 Types of Video Calls You Can Make Depending on the V500 system model you purchased, you may be able to make either ISDN or IP calls (or both). The following table lists all possible call combinations. From… You can call… By dialing… ISDN Phone number ISDN IP...
Page 12 - Placing and Ending an Audio-only Call; Placing an Audio-only Call; To place an audio-only call from your system:; Ending an Audio-only Call; Hang Up
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 8 Placing and Ending an Audio-only Call If you have an ISDN line connected to your V500, you can use your system to make audio-only calls in addition to using your system to place video calls. Placing an Audio-onl...
Page 13 - Controlling What You See; Adjusting a Camera; To adjust the camera:
C ONTROLLING W HAT Y OU S EE © Polycom, Inc. 9 Controlling What You See You can control what you see during a call by moving and focusing your camera, switching views, and adjusting the PIP. Adjusting a Camera You can pan and tilt the camera manually, and you can use the focus wheel to focus the cam...
Page 14 - Switching Between Full Screen Video and the Home Screen; To see the video in the full screen:; Showing, Moving, and Turning Off the PIP; To swap the views shown in the PIP and the main screen:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 10 Switching Between Full Screen Video and the Home Screen Before the call connects, you see the near video in a small window on the Place a Call (Home) screen. When the call connects, the system automatically sho...
Page 15 - Controlling What You Hear; Adjusting Volume; To adjust the volume:; Muting the Microphone; To mute or unmute the microphone:; Receiving Content
C ONTROLLING W HAT Y OU H EAR © Polycom, Inc. 11 Controlling What You Hear Adjusting Volume During a call, you use the remote control to raise or lower the volume of the sound you hear. Changing the volume affects only the sound you hear at your site. To adjust the volume: >> Press Volume on t...
Page 16 - Working with Directory Entries; Adding, Editing, and Deleting Directory Entries; To add an entry to the directory:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 12 Working with Directory Entries The directory on your V500 system stores dialing information that helps you make calls quickly and easily. When a site listed in the directory calls your system, the system displa...
Page 18 - Categorizing Directory Entries; To create a new category:; Participating in Calls with Multiple Sites
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 14 Categorizing Directory Entries When you categorize your local entries, you can find calling information quickly by searching just the entries in a category instead of the whole directory. To create a new catego...
Page 19 - Supplying a Password for External MCU Calls; To configure a meeting password:; Using Chair Control for Multipoint Calls; To use the chair control options when you are in a multipoint call:
P ARTICIPATING IN C ALLS WITH M ULTIPLE S ITES © Polycom, Inc. 15 Supplying a Password for External MCU Calls External MCUs sometimes require you to enter a password in order to join a conference. For this type of call, you can configure the system to enter the meeting password for you. To configure...
Page 21 - Changing the Way Calls Are Answered; Temporarily Refusing Calls; To temporarily refuse incoming calls:; Answering Calls Automatically; To automatically answer calls:
C HANGING THE W AY C ALLS A RE A NSWERED © Polycom, Inc. 17 Changing the Way Calls Are Answered Depending on how you have configured the system, you may be able to choose the way the system handles incoming calls. Temporarily Refusing Calls If you do not wish to be disturbed by calls, you can refuse...
Page 22 - Muting Automatically Answered Calls; To mute automatically answered calls:; Scheduling Meetings; To schedule a meeting:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 18 Muting Automatically Answered Calls If your system is configured to answer calls automatically, you can choose whether to mute the audio when calls connect. This prevents callers from overhearing conversations ...
Page 23 - To view scheduled meetings in the calendar:; Customizing Your Workspace; Specifying When to Display the PIP; To specify when to display the PIP:
C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 19 To view scheduled meetings in the calendar: 1. Select System from the Place a Call screen. 2. Select Utilities from the System screen. 3. Select Calendar from the Utilities screen. Dates with scheduled meetings are marked in the calendar with a small ...
Page 24 - Displaying the Far Site’s Name When the Call Connects; To specify when to display the name of the far site:; Hearing Audio Confirmation When You Dial; To enable audio confirmation:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 20 Displaying the Far Site’s Name When the Call Connects You can specify whether to display the far site’s name when the call connects and how long to leave the name on the screen. To specify when to display the n...
Page 25 - Adjusting for Room Lighting; To turn backlight compensation on:; Setting Camera Brightness; To set the camera brightness:
C USTOMIZING Y OUR W ORKSPACE © Polycom, Inc. 21 Adjusting for Room Lighting You can use the backlight control to adjust the brightness of the video that the camera sends to the V500 system. Backlight compensation adjusts the camera's iris to take in less light. Adjusting this setting can be helpful...
Page 26 - Changing the System Color Scheme; To change the color scheme:; Enabling Dual Monitor Emulation; To enable dual monitor emulation:
G ETTING S TARTED G UIDE FOR THE V500 S YSTEM WWW . POLYCOM . COM / VIDEODOCUMENTATION 22 Changing the System Color Scheme You can select from a variety of color schemes for your V500 system screens. To change the color scheme: 1. Select System from the Place a Call screen. 2. Select User Settings f...
Page 27 - Video Conferencing Tips; Tips for Great Video; Tips for Great Audio
V IDEO C ONFERENCING T IPS © Polycom, Inc. 23 Video Conferencing Tips Read through these quick tips for ideas on how to optimize your video conferencing experience. Tips for Great Video Avoid wearing bright colors, all-light or all-dark clothing, or very “busy” patterns (such as small checks or na...