Page 3 - About This Guide
iii About This Guide Thank you for choosing the Polycom CX200 desktop phone which enables a new era in unified communications currently unavailable with traditional desktop phones. Connecting a Polycom CX200 desktop phone to a computer running Microsoft ® Office Communicator 2007 allows you to place...
Page 5 - Contents; Getting Started with Your Polycom® CX200 Desktop Phone 1–1
v Contents About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii 1 Getting Started with Your Polycom® CX200 Desktop Phone 1–1 Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2Assembling Your Pol...
Page 8 - Parts List
User Guide Polycom CX200 Desktop Phone 1 - 2 Parts List The following components are included in your Polycom CX200 package: • Polycom CX200 desktop phone base with attached USB Cable • handset & handset cord • Quick Start Guide and registration card Check this list before installation to ensure...
Page 9 - Assembling Your Polycom CX200 Desktop Phone; Connecting the Handset and Optional Headset
Getting Started with Your Polycom® CX200 Desktop Phone 1 - 3 Assembling Your Polycom CX200 Desktop Phone This section describes how to assemble your Polycom CX200 desktop phone: • Connect handset and headset (optional) • Connect the Polycom CX200 to your computer If your phone is already assembled a...
Page 10 - Connecting the Polycom CX200 Desktop Phone to Your Computer
User Guide Polycom CX200 Desktop Phone 1 - 4 Connecting the Polycom CX200 Desktop Phone to Your Computer To connect the Polycom CX200 desktop phone to your computer: 1. Connect the USB cable (attached to the base unit) to a USB 1.1 or 2.0 port on your computer. Features of Your Polycom CX200 Desktop...
Page 11 - Before You Use Your Polycom CX200 Desktop Phone; Phone Location
Getting Started with Your Polycom® CX200 Desktop Phone 1 - 5 4. Call Forward Indicator— Indicates that call forwarding is enabled on the Microsoft Office Communicator 2007 running on your computer. 5. Microphone Mute Key —Mutes local audio during calls so that others cannot hear you. 6. Headset Key—...
Page 12 - Usage Guidelines
User Guide Polycom CX200 Desktop Phone 1 - 6 c If you want ringing and other sounds made by your computer to output from the Polycom CX200 earpiece, select the Polycom CX200 to be the device for the Sounds setup page. Otherwise ensure that your PC sound output device is selected. d Check Finish to e...
Page 14 - Placing a Call
User Guide Polycom CX200 Desktop Phone 2 - 2 To troubleshoot issues with the phone, refer to Troubleshooting Your Polycom® CX200 Desktop Phone on page 3-1 . This guide only describes how to use the Polycom CX200 desktop phone with Microsoft Office Communicator 2007. For more information on how to us...
Page 15 - Answering a Call
Using the Basic Features of Your Polycom® CX200 Desktop Phone 2 - 3 d To search for and call a contact, type the first or last name of the contact or the full name of the contact in the search box. Search results will display after you've partially typed the contact's name. e To make a voice call by...
Page 16 - Ending a Call
User Guide Polycom CX200 Desktop Phone 2 - 4 Ending a Call To end a call: ¾ Do one of the following steps: — Replace the handset. — Press the Speakerphone key if you are using the speakerphone. — Press the Headset key if you are using the optional headset. Muting the Microphone During a call, press ...
Page 17 - Putting a Call on Hold; Forwarding Calls
Using the Basic Features of Your Polycom® CX200 Desktop Phone 2 - 5 Putting a Call on Hold During a call, you may place a call on hold. This may be done in Microsoft Office Communicator 2007. To put a call on hold: ¾ Press the Hold soft key in the Microsoft Office Communicator 2007 window. Press the...
Page 18 - Using Voice Mail; Restarting Your Phone
User Guide Polycom CX200 Desktop Phone 2 - 6 Using Voice Mail Your voice mail is saved in a centralized location and may be accessed from your phone.The presence of new voice mail messages is indicated by a Message Waiting Indicator on the Polycom CX200. To listen to voice messages: 1. In the Micros...
Page 20 - Power and Startup
User Guide Polycom CX200 Desktop Phone 3 - 2 Power and Startup Controls, Making and Receiving Calls Symptom Problem Corrective Action There are power issues. The Polycom CX200 desktop phone has no power. Do one of the following steps: • Verify that no lights appear on the unit when it is powered up....
Page 21 - Access to Systems
Troubleshooting Your Polycom® CX200 Desktop Phone 3 - 3 Access to Systems Audio Symptom Problem Corrective Action There is no response from key presses. The Polycom CX200 desktop phone is not in active state. Do one of the following steps: • Press the keys more slowly. • Make a call to the phone to ...
Page 22 - Microsoft Office Communicator 2007
User Guide Polycom CX200 Desktop Phone 3 - 4 Microsoft Office Communicator 2007 Symptom Problem Corrective Action The Microsoft Office Communicator 2007 client is not working properly. There may be problems with the Microsoft Office Communicator 2007 client software or with Microsoft Office Communic...
Page 23 - Safety Notices
Safety Notices - 1 Safety Notices Service Agreements Please contact your Polycom Authorized Reseller for information about service agreements applicable to your product. Governing Law This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California, U.S.A., ...
Page 27 - Index
Index – 1 Index A adjusting volume 2–4 answering calls 2–3 assembling your phone 1–3 C calls ending 2–4 on hold 2–5 using speakerphone 2–2 with handsets 2–2 with headsets 2–2 conference calls 2–3 configuring Microsoft Office Communicator 2007 1–5 connecting the headset 1–3 connecting to computer 1–4...
