Polycom VVX 500 - Manual

Polycom

®

VVX

®

500

Business Media Phone

Q u i c k U s e r G u i d e

For phones running Polycom® UC Software 4.0.1 or later

Configurations vary and the screen displays used in this
guide may not reflect those on your phone. See your
system administrator for more information. For
detailed information on how to use your phone, see
the

User Guide for the Polycom VVX 500

Business

Media

Phone

available from the

VVX 500 Support

Web page.

www.polycom.com

| 1725-44539-001 Rev. A | November 2011

© 2011, Polycom, Inc. All rights reserved. POLYCOM®, the
Polycom “Triangles” logo and the names and marks associated
with Polycom’s products are trademarks and/or service marks of
Polycom, Inc. and are registered and/or common law marks in
the United States and various other countries. All other
trademarks are property of their respective owners. No portion
hereof may be reproduced or transmitted in any form or by any
means, for any purpose other than the recipient’s personal use,
without the express written permission of Polycom.

Tap to select and highlight screen items. To scroll, touch
the screen, and swipe your finger up, down, right, or left.

To go back to a previous screen, tap

Back

.

Your phone has four main Views: Home, Calls, Active
Call, and Lines View (the default).

To change Views:

For Home View, press

.

From Home View, press

to display either Lines,

Calls, or Active Call View.

To switch between Lines View and either Calls or
Active Call View, swipe the screen.

Home View displays icons you can tap to access phone
functions.

Touch and hold

to display fewer icons. Touch and

hold

or swipe the screen to display more icons.

From Home View, tap the phone Line to display your
phone Lines and Favorites—contacts you can dial by
tapping their name. To go back, tap

Close

.

Lines View displays phone Lines, Favorites, and soft keys.

If your phone is idle, you can:

Tap the phone Line to access the Dialer.

Swipe to switch between Lines View and the Browser
(if applicable).

Calls View displays a list of all your calls.

Call color indicates status:

Dark green

Active call.

Dark blue

Incoming and held calls.

Bright green

Active call is highlighted.

Bright blue

Incoming or held call is highlighted.

Tap a call to highlight it. The soft keys apply to the
highlighted call.

If a phone Line has only one call—and it’s active—you
can access Active Call View.

Use the onscreen keyboard or the dialpad keys to enter

information. To backspace, tap

.

To use the onscreen keyboard, tap

.

To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.

To type other characters, tap

Encoding

or

Mode

. When

using the dialpad keys, use the

1

,

*

,

0

, and

#

keys.

Only one call can be active at one time.

You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up

the handset, or by pressing

or

.

Tip: Returning to Your Calls

If you navigate away from your call(s), tap

to see Active Call or Calls View again.