Polycom VVX 300 - Manual

Polycom VVX 300

Polycom VVX 300 – Manual, read for free online in PDF format. We hope this helps you resolve any issues you may have. If you have further questions, please contact us through the contact form.

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Polycom

®

VVX

®

300 and

VVX

®

310

Business Media Phones

Q uic k User G ui de

For use with Polycom® UC Software 4.1.4 or later

The information in this guide applies to both the VVX 300

and VVX 310 phones. Configurations vary and the screen

displays used in this guide may not reflect those on your

phone. See your system administrator for more

information. For detailed information on how to use your

phone, see the Polycom VVX 300 and 310 Business

Media Phone User Guide, available by navigating to your

phone’s Support page from

Polycom Voice Support

.

www.polycom.com

| 1725-49087-001 Rev. A | March 2013

© 2013, Polycom, Inc. All rights reserved. POLYCOM®, the

Polycom logo and the names and marks associated with

Polycom’s products are trademarks and/or service marks of

Polycom, Inc. and are registered and/or common law marks in

the United States and various other countries. All other

trademarks are property of their respective owners. No portion

hereof may be reproduced or transmitted in any form or by any

means, for any purpose other than the recipient’s personal use,

without the express written permission of Polycom.

Phone Views

Your phone has four main Views: Home, Calls, Active
Call, and Lines view (the default). You can access Home
and Lines view at any time. If your phone has one or
more calls, you can also access Calls or Active Call view.

For Home view from any menu, press

.

Press

to alternate between Home and Lines view.

Home View

Home view displays icons you can select to access phone
functions.

You can use the right, left, up , and down arrow keys to
display more icons.

Lines View

Lines view displays phone Lines, Favorites, and soft keys.

If your phone is idle, you can press the Line key to access
the Dialer.

Tip: Referring to Soft Keys

In this guide, soft keys are referred to by their

name only. For example, to end an active call,

press

End Call

.

Calls View

If your phone has one or more calls, you can access Calls
view.

Call color indicates status:

Medium grey

—Active call

Dark grey

—Incoming call

White

—Held call

Use the up and down arrow keys to select a call
(highlight it). The soft keys control the highlighted call.

Entering Data

Use the dialpad keys to enter information. To backspace,
press

Backspace

.

To type with the dialpad keys, press a key repeatedly to
view the character options and stop to select.
To type other characters, press

Encoding

or

Mode

. When

using the dialpad keys, use the

1

,

*

,

0

, and

#

keys.

About Calls

Only one call can be active at one time.
You can use the handset, speakerphone, or headset for
calls. During a call, you can change modes by picking up
the handset, or by pressing

or

.

If you navigate away from your call(s), press

to see

Active Call or Calls view again.

Tip: Switching Between Lines and Calls View

When in Calls view, switch to Lines view by

pressing

More > Lines

.

Switch back to Calls view by pressing

More >

Calls

.

Placing Calls

Pick up the handset, or press

or

. Enter the

phone number, and press

Send

.

Or enter the phone number first, then press

Dial

, pick up

the handset, or press

or

.

From Lines view: Press the phone Line key, enter the
phone number, and press

Send

.

From Home view: Select

New Call

using the left and right

arrow keys. Enter the phone number, and press

Send

.

Timesaver: Placing Calls Quickly

Select a recent call or Favorite, or select a

contact’s phone number in the Contact

Directory.

Answering Calls

To answer with the speakerphone, press

or tap

Answer

. To answer with the handset, pick up the

handset. To answer with a headset, press

.

To answer a new call while on an active call, press

Answer

. The current call will be held.

Ending Calls

To end an active call, replace the handset, press

, or

press

. Or, press

End Call

.

To end a held call, navigate to Calls view and highlight
the held call. Press

Resume

, and press

End Call

.

Holding Calls

From Calls view, press

Hold

or

. Remember to

highlight the call first.

To resume a held call, press

Resume

or

again.

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