NEC 1093098 - Manuals
NEC 1093098 – Manual in PDF format online.
Manuals:
Manual NEC 1093098
Summary
This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward ...
Table of Contents DSX IntraMail Feature Handbook Table of Contents ◆ i Table of Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using the DSX Feature Handbook . . . . . . . . . . . . . . . . . . . . . . . . ....
Table of Contents ii ◆ Table of Contents DSX IntraMail Feature Handbook Instruction Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
DSX Feature Handbook Introduction ◆ 1 Introduction Introduction Using the DSX Feature Handbook Using the DSX Feature Handbook How the Feature Handbook is Organized This feature handbook describes the features and operation of the DSX Multibutton Telephone. It is divided into two chapters, as follows...
Charts DSX Feature Handbook Introduction ◆ 3 Introduction Monitor / Silent Monitor 6 Setting up Monitor after calling a busy co-worker Night Service / Night Ring ** + UNA code (01-04) Answering a call ringing UNA at night Paging INTERCOM + *1 + Page zone (1-7 or 0 for All Call) Making an internal Pa...
Telephone Illustrations 4 ◆ Introduction DSX Feature Handbook Telephone Illustrations 22-Button Display Telephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V-MAIL DND CONF HOLD MNO WXYZ In DSX-40:Keys 1-8 are line keys.Keys 9-12 are undefined. In DSX-80/...
Telephone Illustrations DSX Feature Handbook Introduction ◆ 5 Introduction 34-Button Display Telephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V-MAIL DND CONF HOLD MNO WXYZ 1093100 - 1 In DSX-40:Keys 1-8 are line keys.Keys 9-24 are undefined. In DSX-80...
Telephone Illustrations 6 ◆ Introduction DSX Feature Handbook 34-Button Super Display Telephone ABC JKL TUV VOLUME GHI PQRS DEF TRANSFER FLASH REDIAL MUTE SPEAKER INTERCOM CLEAR CHECK V-MAIL DND CONF HOLD MNO WXYZ Director y V-Mail 00 Calls 00 Menu Pa e SP Dial 2 1093100 - 4 SP Dial 1 g In DSX-40:Ke...
Telephone Illustrations DSX Feature Handbook Introduction ◆ 7 Introduction 60-Button DSS Console TRANSFER ANSWER 1093100 -3 RELEASE 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 ...
DSX Feature Handbook IntraMail Features ◆ 9 IntraMail Features IntraMail Features Introduction Introduction How To Use This Chapter This chapter provides detailed information on the IntraMail features. The IntraMail features in this chapter are in alphabetical order, like a dictionary. This chapter ...
Announcement Mailbox DSX Feature Handbook IntraMail Features ◆ 15 IntraMail Features Announcement Mailbox Description An Announcement Mailbox plays a pre-recorded announcement to Automated Attendant callers without providing dialing options. The Announcement Mailbox is typically set up to provide in...
Announcement Message 16 ◆ IntraMail Features DSX Feature Handbook Announcement Message Description The Announcement Message is the voice message that the System Administrator records for a speci fi c Announcement Mailbox. See Announcement Mailbox (page 15) for more. Operation See Announcement Mailbo...
Answer Schedule Override DSX Feature Handbook IntraMail Features ◆ 17 IntraMail Features Answer Schedule Override Description Answer Schedule Override provides alternate answering for Automated Attendant calls. When enabled, Answer Schedule Override sends calls to the speci fi ed Override Mailbox. T...
Answering Machine Emulation DSX Feature Handbook IntraMail Features ◆ 19 IntraMail Features Answering Machine Emulation Description A user’s keyset can work like a home answering machine. This lets IntraMail screen their calls, just like their answering machine at home. If activated, the extension’s...
Auto Attendant Do Not Disturb 20 ◆ IntraMail Features DSX Feature Handbook Auto Attendant Do Not Disturb Description When a subscriber enables Auto Attendant Do Not Disturb, Automated Attendant calls to their extension go directly to their mailbox. Their phone will not ring for calls from the Automa...
Auto Erase or Save 22 ◆ IntraMail Features DSX Feature Handbook Auto Erase or Save Description When a mailbox user completely listens to a new message and then exits their mailbox, IntraMail will either automatically save or erase the message. The setting of this option depends on how the subscriber...
Auto Time Stamp DSX Feature Handbook IntraMail Features ◆ 23 IntraMail Features Auto Time Stamp Description After a Subscriber Mailbox user listens to a message, IntraMail can optionally announce the time and date the message was left. The Subscriber can enable Auto Time Stamp from their mailbox, or...
Automated Attendant 24 ◆ IntraMail Features DSX Feature Handbook Automated Attendant Description The Automated Attendant answers outside calls on each line, according to the time of the day and day of the week that the call is ringing. The Automated Attendant can automatically answer the telephone s...
Automated Attendant, Built-In DSX Feature Handbook IntraMail Features ◆ 25 IntraMail Features Automated Attendant, Built-In Description The Built-In Automated Attendant gives the system call answering and routing capabilities when IntraMail is not installed. The Built-In Automated Attendant can use ...
Automated Attendant Transfer DSX Feature Handbook IntraMail Features ◆ 27 IntraMail Features Automated Attendant Transfer Description An extension user can transfer their outside call to the Automated Attendant so the outside caller can use the Automated Attendant dialing options. This helps an outs...
Automatic Routing for Rotary Dial Callers 28 ◆ IntraMail Features DSX Feature Handbook Automatic Routing for Rotary Dial Callers Description If an Automated Attendant caller doesn’t dial any digits, IntraMail will automatically route them to a speci- fi ed option (such as the operator or a mailbox)....
Bilingual Voice Prompts DSX Feature Handbook IntraMail Features ◆ 29 IntraMail Features Bilingual Voice Prompts Description Bilingual Voice Prompts provides IntraMail voice prompts in one of two active languages (primary and sec-ondary). These language choices are available to Routing Mailboxes, out...
Call Forward to a Mailbox 30 ◆ IntraMail Features DSX Feature Handbook Call Forward to a Mailbox Description A subscriber can easily forward calls to their Subscriber Mailbox. Instead of dialing an extension as the for-warding destination, the user just presses their V-MAIL key instead. With Call Fo...
Call Forward to a Mailbox DSX Feature Handbook IntraMail Features ◆ 31 IntraMail Features Operation Activating or Canceling Call Forward to your Mailbox In these instructions:[Super Display Soft Key][Keyset Soft Key] To activate Call Forwarding: 1. Select the Call Forwarding options. [Menu + Call Fo...
Call Routing Mailbox 32 ◆ IntraMail Features DSX Feature Handbook Call Routing Mailbox Description The Call Routing Mailbox, associated with an Answer Table, speci fi es which dialing options (Dial Action Table) and announcements are available to Automated Attendant callers. The Automated Attendant ...
Call Screening DSX Feature Handbook IntraMail Features ◆ 33 IntraMail Features Call Screening Description Call Screening allows a display keyset extension user to listen to (screen) a voice mail message as it is being left in their mailbox. Call Screening emulates a standard home answering machine —...
Call Screening 34 ◆ IntraMail Features DSX Feature Handbook Operation Manual Call Screening Operation In these instructions:[Super Display Soft Key][Keyset Soft Key] • When Automatic Call Screening is off, you hear a single beep and V-MAIL fl ashes fast while IntraMail records your caller’s message....
Call Screening DSX Feature Handbook IntraMail Features ◆ 35 IntraMail Features Automatic Call Screening Operation In these instructions:[Super Display Soft Key][Keyset Soft Key] • When Automatic Call Screening is on, your idle telephone automatically goes into the screen mode while your caller leave...
Caller ID and Voice Mail 36 ◆ IntraMail Features DSX Feature Handbook Caller ID and Voice Mail Description Caller ID is a telephone company service that provides an extension with a caller’s number and optional name. With Caller ID, the keyset user knows who’s calling before they pick up the call. C...
Calling the Automated Attendant DSX Feature Handbook IntraMail Features ◆ 37 IntraMail Features Calling the Automated Attendant Description Automated Attendant callers can use various IntraMail features and then return to the Automated Attendant for additional dialing options. This lets the caller d...
Centrex Transfer 38 ◆ IntraMail Features DSX Feature Handbook Centrex Transfer Description Centrex Transfer is a Dial Action Table option that can transfer an Automated Attendant call from a Centrex line to an outside number using the features of that Centrex line. With Centrex Transfer, the Automat...
Conversation Record DSX Feature Handbook IntraMail Features ◆ 39 IntraMail Features Conversation Record Description Conversation Record allows a subscriber to record their active call as a new message in their mailbox, which they can review later on. Conversation Record can be helpful when an extens...
Conversation Record 40 ◆ IntraMail Features DSX Feature Handbook Operation User Programmable Feature Conversation Record [Super Display Soft Key] - [Keyset Soft Key] To record your active call in your mailbox: • Only one party on a call can use Conversation Record at any one time. This includes Inte...
Dial Action Table DSX Feature Handbook IntraMail Features ◆ 41 IntraMail Features Dial Action Table Description The Dial Action Table de fi nes the dialing options for the Call Routing Mailbox chosen by the active Answer Table, which in turn provides those dialing options to Automated Attendant call...
Directory Dialing 42 ◆ IntraMail Features DSX Feature Handbook Directory Dialing Description Directory Dialing allows an Automated Attendant caller to reach an extension by dialing the fi rst few letters in the extension user’s name. With Directory Dialing, the caller does not have to remember the e...
Directory Dialing DSX Feature Handbook IntraMail Features ◆ 43 IntraMail Features Operation Recording a Directory Dialing Message [Super Display Soft Key] - [Keyset Soft Key] Log onto System Administrator’s mailbox. SA (72) Access System Administrator options. [System Admin] - [N/A] I (4) Select Ins...
Directory Dialing 44 ◆ IntraMail Features DSX Feature Handbook Dialing Options Available while Entering a Name The following table shows the dialing options available to the caller while they are entering a name into a Directory Dialing Mailbox. ❥ By default, the caller can dial the digs 2-9 to ente...
Directory Dialing DSX Feature Handbook IntraMail Features ◆ 45 IntraMail Features Dialing Options Available when more than one Employee has the Entered Name If the name the caller enters is used by more than one employee, IntraMail lets the caller select the employee to which they want to talk. The ...
Erasing All Messages 46 ◆ IntraMail Features DSX Feature Handbook Erasing All Messages Description The System Administrator can delete all messages in a Subscriber Mailbox. Erasing All Messages is an administrator’s maintenance tool. The administrator may need to use this tool if an employee has lef...
Exiting a Mailbox DSX Feature Handbook IntraMail Features ◆ 47 IntraMail Features Exiting a Mailbox Description A Subscriber Mailbox user can exit their mailbox by dialing a code or by hanging up. After exiting, the sub-scriber can use their extension for normal call processing. Operation Exit your ...
External Transfer 48 ◆ IntraMail Features DSX Feature Handbook External Transfer Description External Transfer allows an Automated Attendant caller to automatically route to an outside telephone num-ber. This requires a Dial Action Table actionassigned as a UTRF to a System Speed Dial bin (e.g., #20...
Getting Recorded Help DSX Feature Handbook IntraMail Features ◆ 49 IntraMail Features Getting Recorded Help Description If a Subscriber Mailbox user dials an incorrect code or forgets what to dial while in their mailbox, they can request help from the IntraMail voice prompts. Recorded Help provides ...
Greeting 50 ◆ IntraMail Features DSX Feature Handbook Greeting Description A Subscriber Mailbox user can record a personalized greeting for their mailbox. Caller’s to the user’s mail-box hear the prerecorded personalized greeting rather than a default message. The greeting can announce the subscribe...
Instruction Menu DSX Feature Handbook IntraMail Features ◆ 53 IntraMail Features Instruction Menu Description The Instruction Menu is the announcement that plays to Automated Attendant callers. Normally, the Instruc-tion Menu greets callers and provides them with the Automated Attendant dialing opti...
Leaving a Message 54 ◆ IntraMail Features DSX Feature Handbook Leaving a Message Description An extension user or outside caller can leave a voice message in a co-worker’s mailbox if that extension is busy, unanswered, or in Do Not Disturb. Leaving a voice message is a handy and ef fi cient way to c...
Leaving a Message DSX Feature Handbook IntraMail Features ◆ 55 IntraMail Features Operation Leaving a Message for a Co-worker To leave a message in the mailbox of an unanswered extension: 1. Press V-MAIL . 2. Do one of the following. a. Leave message and hang up. b. Leave message and dial # . • Dial...
Listening to Messages DSX Feature Handbook IntraMail Features ◆ 57 IntraMail Features Handling Partially Reviewed Messages When listening to multiple new messages when Auto Erase or Save is set to Save : ❥ Any message to which you partially listen is automatically saved. ❥ Any message to which you h...
Log Onto Voice Mail DSX Feature Handbook IntraMail Features ◆ 59 IntraMail Features Log Onto Voice Mail Description A subscriber can log onto their mailbox using a method that best suits their needs and location. While at their own phone, the subscriber just presses a single key to log onto their ma...
Log Onto Voice Mail 60 ◆ IntraMail Features DSX Feature Handbook Operation Logging Onto Your Mailbox [Super Display Soft Key] - [Keyset Soft Key] To log onto your Subscriber Mailbox: 1. Press V-MAIL . • From a single line telephone, lift handset and dial *8 . To log onto your Guest Mailbox or your S...
Mailbox Name DSX Feature Handbook IntraMail Features ◆ 61 IntraMail Features Mailbox Name Description A caller leaving a message in a Subscriber Mailbox can hear the mailbox’s prerecorded name instead of the mailbox number. The prerecorded Mailbox Name gives the subscriber’s mailbox that personal to...
Mailbox Options Menu DSX Feature Handbook IntraMail Features ◆ 63 IntraMail Features Mailbox Options Menu Description The Mailbox Options Menu is a sub-menu of a subscriber’s Main Menu that provides access to the Auto Time Stamp, Mailbox Security Code Delete, and Message Noti fi cation features. The...
Mailbox Security Code Delete 64 ◆ IntraMail Features DSX Feature Handbook Mailbox Security Code Delete Description The System Administrator can delete the security code for any Subscriber Mailbox. This effectively unlocks the mailbox. If mailbox security is not necessary, deleting a mailbox’s securi...
Main Menu 66 ◆ IntraMail Features DSX Feature Handbook Operation Accessing the Mailbox Main Menu [Super Display Soft Key] - [Keyset Soft Key] Log onto Subscriber Mailbox. • You automatically go to the mailbox Main Menu. 0 Plays Help message which summarizes the Main Menu options. • See the Mailbox M...
Make Call DSX Feature Handbook IntraMail Features ◆ 67 IntraMail Features Make Call Description Make Call lets a Subscriber Mailbox user listen to a voice message and dial MC to return the call without knowing their caller’s phone number. Make Call automates returning messages since you don’t have t...
Message Count Display 68 ◆ IntraMail Features DSX Feature Handbook Message Count Display Description The telephone display provides interactive status updates for the subscriber’s mailbox. The subscriber doesn’t have to call their mailbox and wait for the voice prompts to fi nd out the number of new...
Message Count Display DSX Feature Handbook IntraMail Features ◆ 69 IntraMail Features Operation Operation is automatic. While Logged-in One saved message waiting in the Subscriber Mailbox One new message waiting in the Subscriber Mailbox
Message Delete 70 ◆ IntraMail Features DSX Feature Handbook Message Delete Description A Subscriber Mailbox user can delete any messages left in their mailbox. Message Delete lets the subscriber do their own mailbox maintenance. They can delete messages they no longer need and save messages that con...
Message Forward DSX Feature Handbook IntraMail Features ◆ 71 IntraMail Features Message Forward Description A Subscriber Mailbox user can forward a message in their mailbox to a co-worker. Forwarding is helpful when a subscriber receives a message with which a co-worker can assist them. Rather than ...
Message Listen Mode 72 ◆ IntraMail Features DSX Feature Handbook Message Listen Mode Description After logging onto their mailbox, the subscriber can select the category of messages to which they want to listen. Then can listen to just new messages, just saved messages, or all messages. Message List...
Message Notification DSX Feature Handbook IntraMail Features ◆ 73 IntraMail Features Message Noti fi cation Description Once activated by the Subscriber Mailbox user, Message Noti fi cation dials a telephone number to let the user know when there are new messages in their mailbox. When Message Noti ...
Message Notification 74 ◆ IntraMail Features DSX Feature Handbook - If the pager service doesn’t answer, IntraMail will retry the callout number. Message Noti fi cation may eventually cancel if the callout remains unacknowledged. Operation Setting Up Message Noti fi cation (Page 1 of 2) [Super Displ...
Message Notification DSX Feature Handbook IntraMail Features ◆ 75 IntraMail Features N (6) The noti fi cation destination is a telephone number. [Number] - [Num] D (3) The noti fi cation destination is a digital pager. [Pager] - [Pager] * Skip this option without changing your entry. [Next] - [Next]...
Message On Hold 76 ◆ IntraMail Features DSX Feature Handbook Message On Hold Description Message On Hold allows the System Administrator to record a message that will play to callers while they wait on Hold. For example, you can record a message summarizing available services or hours of operation. ...
Message Playback Direction DSX Feature Handbook IntraMail Features ◆ 77 IntraMail Features Message Playback Direction Description When you dial L (5) after logging into your mailbox, IntraMail will play messages in either LIFO (last-in- fi rst-out) or FIFO ( fi rst-in- fi rst-out) order. If you pref...
Message Reply 78 ◆ IntraMail Features DSX Feature Handbook Message Reply Description A Subscriber Mailbox user can reply to a message from a co-worker by dialing RE , without knowing the caller’s extension or mailbox number. Message Reply saves the subscriber valuable time since they don’t need to k...
Record and Send a Message 80 ◆ IntraMail Features DSX Feature Handbook Record and Send a Message Description A Subscriber Mailbox user can record and send a message to any other Subscriber Mailbox. Record and Send a Message is the heart of IntraMail’s voice messaging system. It allows co-workers to ...
Security Code DSX Feature Handbook IntraMail Features ◆ 81 IntraMail Features Security Code Description A mailbox can have a security code to protect it from unauthorized access. A Security Code must be 4 digits long, using 0-9. If a subscriber wants to keep their mailbox private, they can enter a S...
System Administrator DSX Feature Handbook IntraMail Features ◆ 83 IntraMail Features Operation Refer to the individual features referenced in the System Administrator Options (page 82) . Accessing the System Administrator Options [Super Display Soft Key] - [Keyset Soft Key] Log onto System Administr...
Time and Date with Voice Mail 84 ◆ IntraMail Features DSX Feature Handbook Time and Date with Voice Mail Description Since IntraMail is completely integrated with the telephone system software, the IntraMail time and date is the same as the phone system time and date. Since time and date is used on ...
Time and Date Stamp DSX Feature Handbook IntraMail Features ◆ 85 IntraMail Features Time and Date Stamp Description While listening to a message, a Subscriber Mailbox user can dial TI to hear the Time and Date the message was left. This is a handy option while reviewing messages. The subscriber can ...
Transfer to a Mailbox 86 ◆ IntraMail Features DSX Feature Handbook Transfer to a Mailbox Description An extension user can transfer their active call to a co-worker’s mailbox. This lets the caller leave a personal message for the co-worker. Transfer to a Mailbox is one of the big conveniences of Int...
Volume Control with Voice Mail 88 ◆ IntraMail Features DSX Feature Handbook Volume Control with Voice Mail Description Since IntraMail is completely integrated with the telephone system software, Volume Control is available at a subscriber’s keyset any time while listening to a message, greeting, or...
(1093098) June 9, 2006, Rev 2 Printed in U.S.A. NEC Uni fi ed Solutions, Inc. 4 Forest Parkway, Shelton, CT 06484 TEL: 203-926-5400 FAX: 203-929-0535 www.necuni fi edsolutions.com
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