Page 2 - 510 Unified Messaging Telephone User Guide; TRADEMARKS
NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mitel Networks Corporation (MITEL®). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or su...
Page 3 - Table of Contents; About This Guide 5; CHAPTER 1; Accessing Your Mailbox 11; CHAPTER 2; Message Menu 21
6510 UM Telephone User Guide 3 Table of Contents About This Guide 5 Document Overview 6Intended Audience 6Conventions 6Contacting Mitel Networks ™ 7 Introduction 9 Overview 10Summary of Features 10 CHAPTER 1 Accessing Your Mailbox 11 Overview 12Before You Begin 12Using the Tutorial 12Accessing Your ...
Page 4 - CHAPTER 4; User Options Menu 27
4 6510 UM Telephone User Guide Table of Contents CHAPTER 4 User Options Menu 27 User Options Menu 28Changing a Greeting 28Changing a Distribution List 30Changing Your Name 31Changing Your Passcode 31
Page 5 - About This Guide
6510 UM Telephone User Guide 5 About This Guide In This Chapter . . . Document Overview on page 6Intended Audience on page 6Conventions on page 6Contacting Mitel Networks on page 7
Page 6 - Document Overview; Intended Audience; Note: Contains additional information about the task you are
6 6510 UM Telephone User Guide About This Guide Document Overview This guide provides detailed instructions on using the Mitel Networks™ 6510 Unified Messaging (UM) software on your telephone. Note: The information in this document is draft content only. All content will be updated in the next relea...
Page 7 - Contacting Mitel Networks; Contact us by mail at:; Contact us on the Web:
6510 UM Telephone User Guide 7 About This Guide Contacting Mitel Networks Contact us by mail at: Mitel Networks Corporation 350 Legget Drive Ottawa, ON K2K 2W7 Contact us by phone: Tel: 613-592-2122 Fax: 613-592-4784 Contact us on the Web: www.mitel.com
Page 9 - Introduction
6510 UM Telephone User Guide 9 Introduction In This Chapter . . . Overview on page 10Summary of Features on page 10
Page 10 - Overview
10 6510 UM Telephone User Guide Introduction Overview The 6510 Unified Messaging server simplifies the way you handle your messages. Think of it as your own personal receptionist. Depending on the configuration of your system, the 6510 UM can take your calls when you do not want to be disturbed, rec...
Page 11 - Accessing Your Mailbox
6510 UM Telephone User Guide 11 CHAPTER 1 Accessing Your Mailbox In This Chapter . . Overview on page 12Before You Begin on page 12Using the Tutorial on page 12Accessing Your Mailbox on page 13
Page 12 - Note: Listen to the prompts carefully. Depending on the
12 6510 UM Telephone User Guide Accessing Your Mailbox Overview All 6510 UM features are available by using a telephone keypad. If you are already familiar with the 6510 UM system , you can skip the voice prompts. Before You Begin Before you can use the 6510 UM system, you need to obtain the followi...
Page 13 - Note: The Personal Greetings also includes the “Gone Home”; Note: You may not have to go through these steps if you call 6510; To access your mailbox:
6510 UM Telephone User Guide 13 Accessing Your Mailbox Note: The Personal Greetings also includes the “Gone Home” greetings. • Name Recording: This tutorial guides you through the recording of your name. This is the prompt that 6510 UM uses to identify you to outside callers and internal users who s...
Page 14 - Hint: To keep your mailbox secure, immediately change it from 1111
14 6510 UM Telephone User Guide Accessing Your Mailbox Hint: To keep your mailbox secure, immediately change it from 1111 and make sure that you are the only individual who knows the password. 7. 6510 UM places you in the Main Menu, and tells you the number of Unread and Read messages that you have ...
Page 15 - Main Menu; In This Chapter...
6510 UM Telephone User Guide CHAPTER 2 Main Menu In This Chapter… Main Menu Options on page 16Making a Message on page 17Listening to Unread Messages on page 18Listening to Read Messages on page 19
Page 16 - Main Menu Options; Unread; Read; Note: The options can be accessed by pressing the corresponding
16 6510 UM Telephone User Guide Main Menu Main Menu Options The Main Menu is your starting point for accessing and customizing your folders to operate specifically to your needs. You must first log in to the system before you are able to reach the Main Menu. The Main Menu allows you to hear how many...
Page 17 - Making a Message
6510 UM Telephone User Guide 17 Main Menu Making a Message You can send a single message to individual users or to a list of users using a distribution list. To send a message: 1. In the Main Menu, press 6 (letter M on the keypad). The system prompts you to enter the recipient’s mailbox number. 2. E...
Page 18 - Listening to Unread Messages; To listen to unread messages:; Note: You are only prompted if there are both unread and read; Note : The filter must be activated in your mailbox by the system
18 6510 UM Telephone User Guide Main Menu Listening to Unread Messages You can listen to all of the Unread messages in your Inbox. To listen to unread messages: 1. In the Main Menu, press 7 (letter P on the keypad). You will be prompted by the following options: Note: You are only prompted if there ...
Page 19 - Listening to Read Messages; To listen to read messages:
6510 UM Telephone User Guide 19 Main Menu Listening to Read Messages You can listen to all of the Read messages in your Inbox. To listen to read messages: 1. In the Main Menu, press 7 (letter P on the keypad). You will be prompted by the following options: Note: You are only prompted if there are bo...
Page 21 - CHAPTER 3; Message Menu
6510 UM Telephone User Guide 21 CHAPTER 3 Message Menu In This Chapter… Message Menu Options on page 22Answering a Message on page 23Discarding a Message on page 24Forwarding a Message on page 24
Page 22 - Message Menu Options
22 6510 UM Telephone User Guide Message Menu Message Menu Options When you press 7 (letter P on the keypad) in the Main Menu, you are brought to the message menu to listen to unread and read messages. After pressing 1 (for Unread messages), 2 (for Read messages), or 3 (for All messages), you can lis...
Page 23 - Answering a Message; Note: You cannot reply to a message from an outside caller.
6510 UM Telephone User Guide 23 Message Menu Answering a Message You can reply to a message that was sent to your mailbox by a user on the 6510 UM system. Note: You cannot reply to a message from an outside caller. To answer a message: 1. After listening to a message, press 2 (letter A on the keypad...
Page 24 - Discarding a Message; To discard a message:; Forwarding a Message; Forwarding a Message with a Comment; To forward a message:; Note: To forward to a distribution list, press * followed by your list
24 6510 UM Telephone User Guide Message Menu Discarding a Message To discard a message: 1. After listening to a message, press 3 (letter D on the keypad). The system confirms that the message has been deleted. Forwarding a Message You can forward a copy of a message to another user or list of users,...
Page 25 - Forwarding a Message without a Comment; To forward the message:
6510 UM Telephone User Guide 25 Message Menu 5. Press 9 (letter X on the keypad) to send the message. The system prompts you to enter the next recipient’s mailbox number (if applicable). 6. Enter the destination number of the next recipient and then press 9 (letter X on the keypad) to send. If you d...
Page 27 - User Options Menu
6510 UM Telephone User Guide 27 CHAPTER 4 User Options Menu In This Chapter… User Options Menu on page 28Changing a Greeting on page 28Changing a Distribution List on page 30Changing Your Name on page 31Changing Your Passcode on page 31
Page 28 - Mailbox Options Menu; Changing a Greeting
28 6510 UM Telephone User Guide Mailbox Options Menu User Options Menu When you press 8 (letter U on the keypad) from the Main Menu, the system places you in the User Options Menu . Enter one of the following options: Note: The options can be accessed by pressing the corresponding com-mand number or...
Page 29 - To change your conditional personal greetings:
6510 UM Telephone User Guide 29 Mailbox Options Menu To change your conditional personal greetings: 1. In the Change Greeting menu, press 2. The system prompts you with the following options: 2. Select the key that corresponds to the greeting that you wish to change. 3. Follow the voice prompts to c...
Page 30 - Changing a Distribution List; To change a distribution list:
30 6510 UM Telephone User Guide Mailbox Options Menu Changing a Distribution List To change a distribution list: 1. In the User Options Menu, press 5 (letter L on the keypad). 2. Enter the number of the distribution list. The system prompts you with the following options: 3. Press 2 (letter A on the...
Page 31 - Changing Your Name; To record name prompt:; Changing Your Passcode; To set a new passcode:
6510 UM Telephone User Guide 31 Mailbox Options Menu Changing Your Name To record name prompt: 1. In the User Options Menu, press 6 (letter N on the keypad). 2. Press 2 to record prompt. 3. Record prompt and then press #. 4. Press 1 to accept, 2 to re-record, 3 to delete, or 4 to review the prompt. ...