Mitel 5624 - Manuals

About Your Phone 1 About Your Phone This document describes the features and settings of the Mitel ® 5624 (WiFi) handset. This feature-rich handset has a color display, telephony, and messaging. It is designed to be used in demanding environments, such as hospitals, and in office environments. The 5...

5624 Wireless Handset User Guide 2 Elements of the Handset 1 Multi-function button This button can be used as a short cut to functions: long or double press modes. In the Mitel 5624 Personal Alarm, the button is used as an alarm push button only. See Define the Multifunction or Alarm Button on page ...

About Your Phone 3 Features and Functions IMPORTANT:The handset may retain small magnetic objects around the mouth cap or ear cap region. Case The plastic cover parts are made of durable PC/ABS material. The Mitel WiFi 5624 Handset has the enclosure protection IP44 and it also fulfils IEC 60068-2-32...

5624 Wireless Handset User Guide 4 The battery can be charged separately with a special battery charger. See “Charge Spare Batteries” on page 80. Chargers Desktop Charger Figure 2: Desktop Charger You use the desktop charger to charge the handset and the Mitel 5624 Desktop Programmer to download new...

About Your Phone 5 Contacting Emergency Services This handset, like any wireless phone, communicates using radio signals. As with any wireless phone, you may not be able to establish a connection under all conditions; therefore, you should not rely solely on a wireless telephone for essential, emerg...

5624 Wireless Handset User Guide 6 Exposure to Radio Frequency Signals This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This device complies with FCC SAR limit of 1.6 W/kg. The maximum SAR value measured when used at the ear is 1.38 W/kg. The tele...

About Your Phone 7 Chemical Resistance The alpha and numeric characters printed on the exterior of the handset have been tested and found resistant to chipping, fading or wearing off when the handset is treated with common cleaners and disinfectants or perspiration. The following chemicals have show...

About Your Phone 11 Keys and Buttons Off-hook Key On-hook and On/Off Keys Navigation/Confirmation Key Sound Off Key Mute and PTT Button Key Lock and Upper/Lower Case Key Soft Keys Figure 4: Soft Keys The three soft keys are located just beneath the display. The function of each soft key is indicated...

5624 Wireless Handset User Guide 12 Hot Keys Any key "0", "2" - "9" can be set to a hot key. A long press on any of these numbers in stand by mode provides a short cut to the Call contact list. The list is in alphabetic order. Which key you press depends on where the contact ...

About Your Phone 13 In Standby Mode and Number Input Mode • A short press on a key enables you to enter the digits “0” - “9” and the characters * and #. • You enter a pause in the number input mode by a long press on the # key. A pause is indicated by a "P" in the display. In Text Input Mode...

5624 Wireless Handset User Guide 14 Customizing Your Phone Switch the Handset On When the handset is switched off: 1. Press and hold the On-hook key . When pressing the On-hook key, the handset vibrates and the display lights ups. 2. Press "Yes" to confirm. Switch the Handset Off 1. Press an...

Customizing Your Phone 15 Log On a Handset Before you log on to the handset, ensure it has been switched on. See the Mitel 5624 Wireless Handset Configuration Guide for more information. 1. When the "Login?" window appears, press "Yes". 2. Enter the Call ID. 3. If required, enter the...

5624 Wireless Handset User Guide 16 Unlock keypad 1. Press 2. Press "Yes". Lock/Unlock the Keypad during a Call To prevent accidentally pressing keys you can lock keys during a call. This is useful when wearing a a headset and a handset attached to a pocket or belt. Lock the Keypad 1. Press ...

Customizing Your Phone 17 Using the Loudspeaking Function There are several options to activate the loudspeaking function: • Press a Navigation key, Hot key or Soft key defined as short cut to a Phone call function. When pressing the key, a predefined number is called, see “Short cuts Menu” on page ...

5624 Wireless Handset User Guide 18 Making and Answering Calls Call List 1. Press "Menu", 2. Select "Calls" . 3. Select "Call list". 4. Select a number. 5. Press or the "Call" soft key to dial. The number can be edited before the call is dialed. Press "More" a...

Making and Answering Calls 19 Dial the Sender of a Message You can call the sender of a message stored in the message list, from the Messaging menu. 1. Open the menu by pressing the confirmation button, or press "Menu". 2. Select "Messaging". 3. Select "Inbox". 4. Select a me...

5624 Wireless Handset User Guide 20 Answer a Call The flashing LED, accompanied by a ring signal and/or a vibrating handset, notifies you of calls. The ring signal and vibrator can be disabled. The calling party’s handset number or name is shown. The name will be shown if the calling party’s handset...

Making and Answering Calls 21 Adjust the Volume during a Call Press the “Volume up” button to increase the volume, and the "Volume down" button to decrease the volume. The handset will now store and keep the new volume level. You can also use the navigation keys and to adjust the volume. Ope...

5624 Wireless Handset User Guide 22 Lock/Unlock the Keypad during a Call To prevent accidentally pressing keys, you can lock the keys during a call. This can be useful when a headset is used and the handset is attached to a pocket or belt. Lock the Keypad 1. Press . 2. Press "Lock". Unlock t...

Call Handling 23 Call Handling During a call you may need to use features, such as Hold, Transfer, Conference, Callback, and Call Park. You access these features during a call by pressing the "More" soft key. It displays the In Call menu. Hold 1. Press the "More" soft key. 2. Select ...

5624 Wireless Handset User Guide 24 Transfer to a New Call To transfer a call to another party when there is one ongoing call: 1. Press "More". 2. Select "Transf. to new". 3. Press "Select". 4. Enter the number to which the party will be connected or select a contact in the l...

Call Handling 25 Call Back When a call is made to a busy handset, you can set a call back. Your handset will ring when the busy handset becomes free. 1. When you hear a busy tone, you will see" User busy. Order callback.". 2. Press "Yes" to have the person automatically call you back...

5624 Wireless Handset User Guide 26 Advanced Features Calls Figure 6: Calls Menu The following features are available from the Calls, Call Services menu: • Call Forward • Call Forward Cancel • Do Not Disturb • Do Not Disturb Cancel • Call Pickup • Call Park Retrieve • Direct/Group Page • Loudspeaker...

Advanced Features 27 To access the Call Services menu: • Press "More". Call Forward To set call forwarding: 1. During a call, press "More". 2. Select "Call Forward". 3. Enter the extension number to which you want to forward your calls. 4. Press "Call". 5. Listen for ...

5624 Wireless Handset User Guide 28 IMPORTANT: Do not select an option from the active call menu during any of the Paging features.The options are not applicable and your call will be terminated if selected. Direct Page Direct Paging allows you to page a party through the party’s hands free speaker....

Messaging 29 Messaging Message List The thirty last received messages are stored in a list. The message list is located in the Messaging menu "Inbox". Time and date information is included in the message. Receive a Message Incoming Message for the 5624 Services License When a text message is...

5624 Wireless Handset User Guide 30 Reply to a Message 1. Press “Reply”. 2. Enter message. 3. If required, edit the number. 4. Press "Send". Delete a Message 1. Select "Inbox". 2. Select a message to delete. 3. Press "More". 4. Select "Delete" 5. Press "Yes" t...

Messaging 31 Call a Number Included in a Message If the sender has written a number in the message you can call the number without dialing it. 1. Select "View". 2. Select "More". 3. Select “Call no. in text” 1 . 4. Select a number in the list. 5. Press "Call". Save a Number 1...

5624 Wireless Handset User Guide 32 The first character entered will be an upper level character followed by lower level characters unless the * -key is pressed before entering the character. When pressing a particular key, the first available character on the key appears. See the Mitel 5624 Wireles...

Messaging 33 Message Queuing and Message Priority To notify about new incoming messages, all incoming messages are placed in a message queue. The sorting order for the message queue depends on the system settings. By default the messages are sorted according to message priority, and thereafter accor...

5624 Wireless Handset User Guide 34 Interactive Messaging Interactive Messaging (IM) is a function that extends basic messaging. It enables handset users to access information from a client application in the system. For example, customized applications can be accessed from the handset. A list of ac...

Messaging 35 Colored Messaging You can send colored messages to handsets. The application sending the message determines the color of the message. Colored messaging is useful for categorizing messages. In the Mitel 5624 Wireless Handset Configuration Guide , there are two colored messages—a new mess...

5624 Wireless Handset User Guide 36 Send Mobile Data with a Prefix Mobile data with a prefix is sent from the handset by entering data and then pressing a pre-programmed hot key or soft key or selecting a service. Mobile data with a prefix can be used to send information to an application in the sys...

Alarm Operation 37 Alarm Operation Push-button Alarm Send Personal Alarm You press the red alarm button twice within two seconds to activate the alarm. By default the text “Personal Alarm” appears. The alarm is sent to the alarm centre that distributes it further. After that the handset returns to s...

5624 Wireless Handset User Guide 38 The handset location is sent along with the alarm, see Alarm with Location Information on page 39. If configured in the Device Manager, an Acoustic Location Signal (ALS) is activated after the alarm has been sent, see “Acoustic Location Signal” on page 39. The han...

Alarm Operation 39 Acoustic Location Signal An alarm can be followed by an Acoustic Location Signal (ALS). The ALS is a signal from the handset that sounds for a predefined period of time. You silence the signal by pressing the Mute button on the handset. Alarm with Location Information The 5624 han...

Menu Tree 41 Menu Tree Customizing the Menu Tree You can customize the menu tree, hiding any functions that you do not use. The functions to be hidden are defined in PDM. See the Mitel 5624 Wireless Handset Configuration Guide .

Menu Tree 43 Contacts Call contact > Search From contact list Add contact > New > Name > Work number > Mobile number > Other number > Ring signal > From call list > Edit contact > Search From contact list > Name Work number Mobile number Other number Ring signal >...

5624 Wireless Handset User Guide 44 Profiles Normal/Profile X > Name Volume > Ring signals > Internal call > Play Back External call > (same as above) Callback > (same as above) Message alert > Play Back Vibrating alert > On On if silent Off Key sound > Click Tone Silent A...

5624 Wireless Handset User Guide 46 Services The Administrator can configure PPT. Note: Applicable to Mitel 5624 Services and Mitel 5624 Personal Alarm only. Add new > Enter name > Phone call > Phone number > Enter number > Save “Contacts access” > Save Back Send data > Enter pr...

Menu Tree 47 Short cuts Soft Keys > Left > Name Function > Not used Phone call > Enter number Phone call Loudsp Call list Contact list Central Phonebook a a. This function is system dependent. Message inbox Send message > Enter number Change profile > Profile X (example) Open a men...

5624 Wireless Handset User Guide 48 Connections Settings Headset > Mic on boom Mic on cable Network > Select > Network A (example) In charger > Call behavior > No action End call Loudspeaker on > Other actions > No action Switch off Sound off Change profile > Edit Back Sound ...

5624 Wireless Handset User Guide 50 In Call You access the In Call menu during a call by pressing the "More" soft key. Additional In Call Functions can be added by the administrator. New call > Call “Phonebook access” Cancel Transfer a a. Dynamic, appears only for certain call situations....

Navigate the Menu 51 Navigate the Menu Figure 9: Main Menu Connections Menu 1. Enter the menu by pressing the “Menu” soft key, or Confirmation on the Navigation key. 2. Select in the menu, and press the confirmation button or the "Select" soft key. Headsets In order to achieve optimal audio ...

5624 Wireless Handset User Guide 52 In Charger Action It is possible to determine actions to be performed when a handset is placed in the charger. Switch the handset off The handset can be switched off automatically when it is placed in the charger. When it is removed from the charger, it will switc...

Navigate the Menu 53 Deactivate the In charger action 1. Enter the menu by pressing the “Menu” soft key. 2. Select “Connections” in the menu. 3. Select “In charger”. 4. Select “No action”. Calls Menu 1. Enter the menu by pressing the “Menu” soft key, or the confirmation button on the Navigation key....

5624 Wireless Handset User Guide 54 Send a Message 1. Press the "More" soft key. 2. Select "Send message". Note: This feature is system dependent. Delete an Entry from the Call List 1. Press the "More" soft key. 2. Select an entry to delete. 3. Select "Delete". 4. Sel...

Navigate the Menu 55 Push to Talk The Push-to-Talk (PTT) function enables a pre-defined group of mobile staff to participate in a call whereby they all listen to the group's call activity, typically in loudspeaker (Handsfree) mode. Participants press and hold a button in order to speak. For PTT to f...

Navigate the Menu 57 When calling a PTT group, the members in the defined PTT group will receive a PTT invitation as an incoming call (PTT Voice Style). 1. Press "Menu". 2. Select "Calls". 3. Select "PTT groups" 1 . 4. Select a PTT group. 5. Press "Call", or the Off-h...

5624 Wireless Handset User Guide 58 15. Press "Back". 16. Press "Save". Define Hot Keys 1. Select "Hot keys". 2. Select "0", "2" to "9". 3. Select "Function". 4. Press "Select". 5. Select a function from list. 6. Press "Back". 7...

Navigate the Menu 59 Define the Multifunction or Alarm 1 Button The Multi-function button can be defined with two different functions: a long press activates one function, and a double press activates another function. 1. Select "Multi-function button"/"Alarm button". 2. Select "...

5624 Wireless Handset User Guide 60 Edit a Service 1. Select a service by using the and on the navigation key. 2. Press "More" 3. Select "Edit". 4. Edit the service parameters. 5. Press "Back". Delete a Service 1. Select a service by using the and on the navigation key. 2. Pr...

5624 Wireless Handset User Guide 62 Write New Messages 1. Select "Write new message". 2. Enter text, and press "Send". See the Mitel 5624 Wireless Handset Configuration Guide . It is possible to save a message and send it later by pressing the soft key "Back" and selecting &#...

Navigate the Menu 63 Profiles Menu You can set up your own profiles for incoming calls and their ring signals and volume, message alerts, vibrating alerts and key sound, answer behavior, diversion, and so forth. This can be useful when there are many users on the same handset and they want different...

5624 Wireless Handset User Guide 64 Delete a Profile 1. Select a profile from the list. 2. Press "More". 3. Select "Delete" from the list. 4. Press "Delete". 5. Press "Yes" to confirm. Edit a Profile 1. Select a profile from list. 2. Press "More". 3. Select &#...

Navigate the Menu 65 Call a Contact 1. Select "Call contact". 2. Select contact from the list or enter name or number in the search field. 3. Press the "Call" soft key. You can select "View" > "More" to edit the contact and send a message. Add a Contact 1. Select &...

5624 Wireless Handset User Guide 66 5. Press "Edit". 6. Enter a new name or number. 7. Press "OK". 8. Press "Save". Delete a Contact 1. Select "Delete contact". 2. Select a contact. 3. Press "Delete". 4. Press "Yes" to confirm. Central Phonebook In the...

Navigate the Menu 67 Settings Menu The following settings apply to the 5624 handset. 1. Enter the menu by pressing the “Menu” soft key. 2. Select in the menu. Sound and Alert Settings Adjust the Ringer Volume 1. Select "Sound & Alerts". 2. Select “Volume”. 3. Step with to increase the vo...

Navigate the Menu 69 Phone Lock Settings Activate the Automatic Key Lock 1. Select “Locks”. 2. Select "Automatic key lock". 3. Select "On" to activate the automatic key lock, also during an ongoing call. Tip: It is possible to change the time for activation of this lock (default 20 s...

Navigate the Menu 71 Display Settings Screen Saver 1. Select “Display”. 2. Select “Screen saver”. 3. Select “Information”, or “Black” ”, or “Black also in call”. Time, Owner ID and status infor- mation is displayed when “Information” is selected, and the display will turn off when the handset is not...

5624 Wireless Handset User Guide 72 Rotate Display Text The handset may be configured to show the contents of the display (except the soft key bar) upside-down at incoming calls or messages. This setting makes it possible to check the display while the handset remains clipped to a belt or pocket. Th...

Navigate the Menu 73 Set the Date Format 1. Select “Time & Date”. 2. Press "Select". 3. Select “Date format”. 4. Press "Select". The date formats include: • DD MMM YY, for example 30 Jan 11 • MMM DD YYYY, for example Jan 30 2011 • YYYY-MM-DD, for example 2011-01-30 (ISO 8601) • M...

5624 Wireless Handset User Guide 74 Answering Behavior 1. Select "Answering behaviour". 2. Select "Automatically", "Loudspeaking", or "Quick answer". At Quick answer, the call is connected by lifting the handset out of the charger. 3. Press "Change" to change ...

Navigate the Menu 75 Alarm Settings Edit Alarm Data Information (for example a handset’s location) can be sent along with an alarm. It is recommended to create a shortcut for quick access to the "Edit alarm data" menu; see Short cuts Menu on page 57. 1. Enter the menu by pressing “Menu“. 2. ...

5624 Wireless Handset User Guide 76 System Profiles A system profile can be used when certain settings in a handset are required that the user is not allowed to change. The settings require configuration in the PDM or Device Manager and include alarm settings, soft key settings and presence settings...

Troubleshooting 77 Troubleshooting This section contains information on how to solve common operational problems and warnings you may receive. If you cannot resolve the issue contact your system administrator. If others are experiencing similar problems there may be a system error. Operational Probl...

Operation Notice 79 Operation Notice Accessibility and Voice Quality The WLAN network is not always available. If you do not get in contact with your network, contact your system administrator. For best voice quality, avoid positioning near computer, radio or similar equipment. Operating Area You ca...

5624 Wireless Handset User Guide 80 Maintenance Maintenance of Batteries Battery Warnings During a call, only the corresponding battery warning signal will notify the user. The warning signal cannot be silenced during a call. When not in call, the warning signal can be silenced by pressing or . Char...

Maintenance 81 Figure 11: Easy Replaceable Battery - Unlock the Lid and Remove the Battery Clip It is possible to use the handset without any attached clip. See “Attach a Cover without a Clip” on page 82. Belt clips cannot be used if the handset will be placed in a case. The leather casing is especi...

5624 Wireless Handset User Guide 82 Attach the Swivel-type Clip Attach the swivel-type belt clip as shown in the illustration below. Figure 13: Screw the Swivel-type Clip into Position Attach a Cover without a Clip Attach the enclosed cover as shown in the illustration below when no clip is to be us...

Maintenance 83 Security Cord The security cord is 800 mm long. It is attached directly to the handset. Replacement of Handsets A handset can be replaced with a new one if it is broken. See the Mitel 5624 Wireless Handset Configuration Guide . Related Documents • Mitel 5624 WiFi Handset Datasheet • M...

Index 85 Index A Alarm AP location 40 Antenna 3 AP location 40 B Battery 3, 80 low battery 8, 80 C C (Clear) button 11 Call info 10, 26 Call service 10 Calling answered call 9 call a number from the call list 18 dial a number 18 missed call 9 outgoing call 9 quick call by a name in the phonebook 18,...