Epson XP 4100 - Manuals

Copyright Notice 7 Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corpora...

XP-4100/XP-4105 Guide rapide Ce guide inclut des informations de base à propos de votre produit et des conseils de dépannage. Consultez les ressources ci-dessous pour obtenir des informations additionnelles. Guide de l’utilisateur Consultez le Guide de l’utilisateur en ligne pour obtenir des informa...

10 Epson Connect Epson Connect Epson Connect est un service gratuit qui attribue un compte de courriel à votre imprimante. Enregistrez votre produit avec Epson Connect afin d’activer les services Epson Connect ci-dessous. Votre imprimante doit être connectée à Internet pour utiliser Epson Connect. R...

12 Avis Code d’erreur E2, E3 ou E7 : ■ Assurez-vous que votre routeur ou point d’accès est allumé et qu’il est bien connecté àvotre ordinateur ou appareil réseau. ■ Éteignez le routeur ou le point d’accès, patientez environ 10 secondes, puis allumez-lede nouveau. ■ Rapprochez votre produit du routeu...

Avis sur les droits d’auteur 15 F. Toutes les actions doivent être intentées dans les trois (3) mois suivant la date d’expiration de la garantie. G. Vous et Epson acceptez que les procédures de règlement des différends ne soient effectuées que sur une base individuelle et non dans le cadre d’une act...

14 Parent topic: Using the Control Panel The LCD Screen 1 Displays various status information; select an icon to check its status or adjust its settings 2 Menu options 3 Scrolls to show more menu options Parent topic: Control Panel Buttons and Lights Related references LCD Screen Safety Instructions...

17 On-screen keypad 1 Deletes the previous number 2 Clears the entered number 3 Select when you are finished Parent topic: Control Panel Buttons and Lights Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot aproblem. 1. Press the help b...

19 2 Press the left arrow button to view the previous step 3 Indicates your overall progress through the animation 4 Press the right arrow button to view the next step Parent topic: Control Panel Buttons and Lights Changing LCD Screen Language You can change the language used on the LCD screen. 1. P...

21 Product Parts - Inside 1 Document cover 2 Scanner glass 3 Control panel 1 Scanner unit support

22 2 Scanner unit 3 Ink cartridge holder Parent topic: Product Parts Locations Product Parts - Back 1 Maintenance box cover 2 Rear cover (duplexer) 3 AC inlet 4 USB port Parent topic: Product Parts Locations Using Power Saving Settings Your product enters sleep mode automatically and turns off the L...

23 1. Press the home button, if necessary. 2. Select Settings . You see a screen like this: 3. Select Basic Settings . 4. Select Sleep Timer . 5. Press the + and – button to adjust the number of minutes of inactivity before the product enters sleep mode. Note: You can also use the displayed numeric ...

24 You see a screen like this: 3. Select Basic Settings . 4. Select Power Off Timer . 5. Select a time period between 30minutes and 12h (12 hours). Parent topic: Using Power Saving Settings Epson Connect Solutions for Smartphones, Tablets, and More Use your smartphone, tablet, or computer to print a...

25 Setting Up Epson Connect ServicesUsing Epson Email PrintUsing the Epson iPrint Mobile AppUsing Epson Remote PrintUsing Epson Scan to Cloud Parent topic: Product Basics Related tasks Using AirPrintUsing Google Cloud PrintAndroid Printing Using the Epson Print EnablerUsing Fire OS PrintingUsing Win...

26 3. Select Web Service Settings . 4. Select Epson Connect Services . You see a screen like this: 5. Select Register . 6. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print ...

27 Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks Setting Up Epson Connect Services Related topics Wi-Fi Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint letsyou prin...

28 2. If you did not already set up an Epson Connect account when you installed your product software,visit epsonconnect.com to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address. 3. Visit epsonconnect.com to learn more about...

29 6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on yourEpson product control panel. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More Related tasks Setting Up Epson Connect Services Related topics Wi-Fi Networking Using AirPrint A...

30 Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You canalso print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Note yo...

31 Setting Up Google Cloud Print on a Chromebook With a Google Account, you can print from a Chromebook without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below. 2. Turn on your Chromebook and connect it to the same wireless network as your product. Note:...

32 Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phoneor tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epsonproduct and print. 1. Connect your Epson produc...

33 Related topics Wi-Fi NetworkingWi-Fi Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epsonproduct. There is no software to download, no drivers to install, and no cables to connect. Look for theprint option in...

34 Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or tablet (Android v4.4 or later) toyour Epson product or any Mopria-certified product from other manufacturers. You can download theMopria Print Service from Google Play. Note: For details on the...

35 Wi-Fi Networking See these sections to use your product on a Wi-Fi network. Network Security RecommendationsWi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetPrinting a Network Connection ReportChanging or Updating Network Connections ...

36 Parent topic: Wi-Fi Networking Wi-Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point.The wireless router or access point can be connected to your computer over a wireless or wired network. 1 Epson product 2 Wireless r...

37 Selecting Wireless Network Settings from the Control Panel You can select or change wireless network settings using your product control panel. To install your product on a wireless network, follow the instructions on the Start Here sheet and install the necessary software by downloading it from ...

40 Parent topic: Wi-Fi Infrastructure Mode Setup Related references Status Icon Information Related tasks Entering Characters on the LCD Screen Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device withoutrequiring a wireless router or acces...

42 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on theLCD screen, then enter the password shown. 7. When you are finished, scroll down on the product's LCD screen and select OK . Note: You can also scan the QR Code on the LCD screen to view online setup i...

44 Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there is no hardware button, there may be a virtual WPS button in the software for the device.Check your network product documentation for details. Using WPS to Connect to a Network Pare...

45 7. Press the home button to return to the Home screen. The Wi-Fi icon is displayed on the LCD screen and indicates your wireless connection status. If the product is not connected to the network, repeat these steps to try again. If you are printing from a computer, make sure you installed the net...

46 Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using yourproduct on a network. 1. Make sure a few sheets of plain paper are loaded in the cassette. 2. Press the home button, if necessary. 3. Select Settings . You see a...

47 You see a screen like this: 6. Select Print Check Report to print the network connection report. Examine any error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi Networking Network Connection Report Codes and Messages C...

48 1 Error code 2 Message Note: Error codes and messages listed here may not all apply to your product. Error Codes and Messages Error code and message Solution E1 Confirm that the network cable isconnected and network devices such ashub, router, or access point are turned on. Make sure your router,...

50 Error code and message Solution E5 Security mode (e.g. WEP, WPA) does notmatch the current setting of the printer.Confirm security mode. Contact yournetwork administrator for assistance. If the security on your router or access point is not one ofthe following types, change the type of security o...

53 Network Environment Messages Message Solution The same SSID may be set on severalaccess points. Check the settings on your router and other access pointsto make sure each one uses a different SSID. The Wi-Fi environment needs to beimproved. Turn the wireless router off andthen turn it on. If the ...

54 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or other device connected to the same network as your product, open a webbrowser. 4. Enter your product's IP address into the address bar. You see the available Web Config utility options. Paren...

55 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi-Fi Features You may need to disable your product's Wi-Fi featur...

57 Loading Paper Before you print, load paper for the type of printing you will do. Loading Paper in the Rear Paper FeedPaper Loading CapacityTurning Off the Paper Setting AlertDouble-sided Printing CapacityCompatible Epson PapersBorderless Paper Type CompatibilityPaper or Media Type Settings - Prin...

61 Parent topic: Loading Paper Related references Printable Area SpecificationsPaper SpecificationsPaper Loading Capacity Paper Loading Capacity See the table here for the loading capacity of the rear paper feed. Paper type Loading capacity Plain paper Copy paper Letterhead Letter (8.5 × 11 inches [...

62 Note: You cannot turn on this setting if the Paper Configuration setting is disabled. 1. Press the home button, if necessary. 2. Select Settings . 3. Select Guide Functions . You see a screen like this: 4. Select Paper Mismatch . 5. Set the Paper Mismatch setting to Off . Parent topic: Loading Pa...

63 Paper type Size Double-sided printing capacity Auto Manual Plain paper Copy paper Letter (8.5 × 11 inches[216 × 279 mm]) or A4(8.3 × 11.7 inches[210 × 297 mm]) size orsmaller 100 sheets 30 sheets Legal (8.5 × 14 inches[216 × 356 mm]) — 1 sheet Epson Bright White ProPaper Letter (8.5 × 11 inches[2...

65 Paper Type Size Part number Sheet count Epson Ultra Premium Photo PaperGlossy 4 × 6 inches (102 × 152 mm) S042181 S042174 60 100 5 × 7 inches (127 × 178 mm) S041945 20 8 × 10 inches (203 × 254 mm) S041946 20 Letter (8.5 × 11 inches[216 × 279 mm]) S042182 S042175 25 50 Epson Premium Photo PaperSem...

66 • 8 × 10 inches (203 × 254 mm) • 16:9 wide (4 × 7.1 inches [102 × 181 mm]) • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) Parent topic: Loading Paper Paper or Media Type Settings - Printing Software For this paper Select this paper Type or Media Type setting Pla...

70 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on th...

71 2. Do one of the following to place your originals: • Single sheet : Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The area about 0.06 inch (1.5 mm) from the edges of the scanner glass is not s...

72 each other and from the corner of the scanner glass. You can place multiple photos up to this size:4 × 6 inches (102 × 152 mm). • Multiple photos for scanning : You can place multiple photos of different sizes on the scanner glass and save them separately using Photo Mode in Epson Scan 2. Make su...

74 Copying See the information here to copy documents or photos using your product. Note: Copies may not be exactly the same size as your originals. Copying Documents or PhotosCopying Restored PhotosCopying Books, ID Cards, or Borderless PhotosCopying Options Copying Documents or Photos You can copy...

75 5. To print more than one copy, press the + or – buttons to increase or decrease the number of copies. Note: You can also select Copies and use the displayed numeric keypad to select the number of copies (up to 99). 6. Change any of the displayed settings as necessary. 7. Select the Advanced Sett...

77 Related references Copying Options Related tasks Placing Originals on the Scanner Glass Copying Books, ID Cards, or Borderless Photos You can copy two pages of a book or both sides of an ID card onto a single sheet of paper. You can alsocopy a photo and print it without any borders. 1. Place your...

78 Note: Make sure the first page of your original is placed on the scanner glass as described on the LCD screen and press the OK button. • Borderless Copy to make a copy without margins around the edges. 7. To print more than one copy, press the + or – buttons to increase or decrease the number of ...

80 Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website....

81 Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, o...

84 Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over...

85 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.

88 Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of the...

93 Selecting a Printing Preset - Windows For quick access to common groups of print settings, you can select a printing preset on the Main or More Options tab. Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available...

94 5. Click OK . Parent topic: Printing with Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, o...

96 Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops d...

98 Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprinting and check ink cartridge status. • To cancel printing, click Cancel . • To see print jobs waiting to print, click Print Queue . • To check ink status, click...

99 You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK . These settings are now the defaults selected for printing. You can still change them as needed forprinting in any program session. Changing the Language of the...

100 You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you...

101 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Software Update Settings . You see this window: 3. Do one of the following: • To change how often the software checks for updates, s...

102 Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may...

104 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

105 12. To print double-sided, select one of the Print on Both Sides options, depending on how you want to orient the page layout. The icon next to each option shows the layout. 13. Click OK to save your settings. You see your application's Print window. 14. Click OK or Print to start printing. Pare...

106 Selecting Print Layout Options - MacSelecting Double-sided Printing Settings - MacManaging Color - MacSelecting Printing Preferences - MacPrinting Your Document or Photo - Mac Parent topic: Printing from a Computer Related tasks Checking for Software Updates Selecting Basic Print Settings - Mac ...

107 You see the expanded printer settings window for your product: Note: The print window may look different, depending on your version of the Mac operating system and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the p...

108 6. Select the page setup options: Paper Size and Orientation . Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appea...

111 Mirror Image Lets you flip the printed image horizontally. Note: If you select the Min option for the Expansion setting, you may see white borders on your printed photo. Parent topic: Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Depending on your application, you may ...

112 Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the...

113 Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing th...

114 2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to tes...

115 Two-sided Printing Options Long-Edge binding Orients double-sided printed pages to be bound on the long edge of the paper. Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Adjustments Print Density Sets the level of ink coverage for double-sided p...

117 Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness , Contrast , Saturation , and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fi...

119 Output documents for filing Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easierfiling. Remove white borders Removes white margins that may appear when you print borderless photos. Warning Notifications Lets you choose whether or not to receive warni...

120 Parent topic: Printing on a Mac Related tasks Selecting Basic Print Settings - Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status win...

122 Cancelling Printing Using a Product Button If you need to cancel printing, press the stop button. Parent topic: Printing from a Computer

123 Scanning You can scan your originals and save them as digital files. Starting a ScanScanning in Epson Scan 2Scanning to Online Destinations Using Easy Photo Scan Starting a Scan After placing your originals on your product for scanning, start scanning using one of these methods. Starting a Scan ...

124 You see a screen like this: 5. Select one of the following Scan to options: • Computer lets you scan to a connected computer using your saved scan settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network sca...

125 Scanning to a Connected Computer You can scan an original and save it to a connected computer using your product's control panel. Thecomputer must be connected using a USB cable or connected to the same network as your product. You can save the scanned file as a JPEG or PDF file, or attach it to...

127 Related references Control Panel Scanning Options Scanning to the Cloud You can use the control panel to send your scanned files to a destination that you have registered withEpson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your origin...

131 Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to afile. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also...

133 Parent topic: Starting a Scan Starting a Scan from a Scanning Program You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,and open the scanned image in the program. Note: If you are using your Epson product with the Windows 10 S operating system, you ...

135 Parent topic: Starting a Scan Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanneddocument to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S opera...

138 11. Select the format in which you want to save your scanned file as the Image Format setting. If necessary, select Options and select any desired format options. 12. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to modify the file name settings....

139 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not alladjustment settings may be available, depending on other settings you have chosen. Color Restoration Restores the colors in faded photos automa...

140 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. Thisoption improves results when scanning magazines or newspapers. (The results of descreening do notappear in the preview image, only in your scanned image.) Edge Fill Corrects shadowing a...

141 You see this window: 7. Select any of the options on the General tab. 8. Select the Text tab. 9. Make sure the language used in the document text is selected as the Text Language setting. 10. Select the Security tab if you want to add a password to the PDF or protect printing or editing properti...

142 BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) An image format that lets you highly compress image data. However, the higher the compression, thelower the image quality. (The TIFF format is recommended when you need to modify or retouch yourscanned image.) PN...

143 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the sameamount you will increase the image size to retain a high image quality. For example, if the resolution is300 dpi (dots per inch) and you will double the image size later, change the Resolution setting t...

145 Note: You may need to close the scanning program window to display Easy Photo Scan. 5. To edit the name of the file, select the image thumbnail at the bottom of the screen, click theicon, and enter the new filename. 6. To edit the scanned image, click the Edit icon and select one of the displaye...

147 7. Select an album from the Album list. Note: If you cannot select an album, make sure the Setting Name is set to (No Selection) , click the Login button to log into your Google Photos account, and try again. If you want to create a new album, you must create it directly in Google Photos. 8. Sel...

149 7. If you want to save the current settings, click Edit , or the Setting Name or Destination Name field, and select Save As . Enter a name for the setting and click OK . 8. Click Send to upload the images to your Evernote account, or click Cancel to cancel the operation. Parent topic: Scanning t...

150 Note: If you have already configured a SugarSync account in Easy Photo Scan, you can select the Setting Name or Destination Name for the account and click Send to upload your images. 3. Enter the account information in the E-Mail Address and Password fields. 4. Select a Place option for the uplo...

152 9. If you also want to save the images to a local folder, select the Copy the image(s) to a local folder checkbox and select a folder. 10. If you want to save the current settings, click Edit , or the Setting Name or Destination Name field, and select Save As . Enter a name for the setting and c...

153 Note: On a Mac, you also enter an email address and email text in the window. If you have already configured email settings in Easy Photo Scan, you can select them using the Destination Name field. 3. Select the image format for the saved files from the File or File Type list. 4. If there are op...

155 Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning. When anink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge ...

156 You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. To print a sheet with more information on the ink cartridges and maintenance box, select Print Supply Status Sheet . Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing ...

157 You see this window: 2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate car...

158 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK . Parent topic: Check Cartridge and Maintenance Box Status

159 Related tasks Removing and Installing Ink Cartridges Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. 1. Select EPSON Status Monitor . You see this window: 2. Do the following as necessary: • You ...

160 • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. Parent ...

166 8. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lowerit completely. Note: The scanner unit cannot be opened from the position shown below. Close it completely before operating your product or opening the scanner unit again. 9. Select Complet...

167 Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related references Ink Cartridge Safety Instructions Printing with Black Ink and Expended Color Cartridges When a color ink cartridge is expended, you can temporarily continue printing using black ink. Replacethe expended color c...

168 Printing with Expended Color Cartridges - Windows If you see a message during printing telling you that you can temporarily print in black ink with anexpended color cartridge, you can cancel your print job and select settings to print on plain paper or onan envelope. Note: If you are using your ...

170 Parent topic: Printing with Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type settin...

175 Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install an...

177 The nozzle pattern prints. 6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 7. Do one of the following: • If there are no gaps, select O . • If there are gaps or the pattern is faint, select X and continue. 8. Follow the instructio...

180 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check Related tasks Cleaning the Print Head U...

181 Cleaning the Print Head Using the Product Control PanelCleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Load a few sheets of plain...

185 Related topics Replacing Ink Cartridges and Maintenance Boxes Aligning the Print Head Using the Product Control Panel If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark orlight horizontal bands, you may need to align the print head. Note: Bandin...

186 9. Check the printed pattern on the alignment sheet and select the number representing the patternwith the least amount of separation or overlap. 10. Continue following the rest of the on-screen instructions to finish with the alignment. Parent topic: Adjusting Print Quality Cleaning the Paper G...

187 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductCleaning the Print Head PathTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the...

190 6. Moisten a cotton swab with the water and detergent mixture and squeeze out any excess moisture.Use it to lightly wipe ink off the translucent film. Caution: Do not press too hard on the film or you may dislocate the anchor springs and damage the product. 7. Use a new, dry cotton swab to dry t...

194 Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network ProblemsSolving Copying ProblemsSolving Paper Problems...

195 You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X : You can manually update the software by opening the Applications >...

196 LCD screen message Condition/solution Paper Configuration isset to Off. Somefeatures may not beavailable. For details,see your documentation. The Paper Configuration setting must be enabled to use AirPrint. The combination of theIP address and thesubnet mask is invalid.See your documentationfor ...

197 Parent topic: Solving Problems Related references Paper Jam Problems Inside the ProductWhere to Get Help Related tasks Selecting the Paper Settings - Control PanelAccessing the Web Config Utility Related topics Loading PaperReplacing Ink Cartridges and Maintenance Boxes Running a Product Check R...

198 6. Select Print Head Nozzle Check . 7. Select Print . The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could b...

199 You see a screen like this: 4. Select one of these options: • Network Settings : Resets all network settings • All Except Network Settings : Resets all settings except for network settings • All Settings : Resets all control panel settings You see a confirmation screen. 5. Select Yes to reset th...

200 Product Does Not Turn On or Off If you cannot turn the product on or off, try these solutions: • If you cannot turn on your product, make sure the power cord is securely connected and hold down the power button a little longer. • If you cannot turn off your product, hold down the power button a ...

201 Parent topic: Solving Setup Problems Related references Windows System RequirementsMac System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data a...

202 Network 5 GHz. See your router documentation or contact your internet service provider forinstructions. • Verify that your router or access point is operating correctly by connecting to it from your computer or another device. • Print a network connection report and check the codes and messages ...

203 Related topics Wi-Fi Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network, try these solutions: • Make sure your product is turned on and connected to your network. Verify the connection using your product control panel. • Check if ...

204 Related concepts Uninstall Your Product Software Related references Status Icon Information Related topics Wi-Fi Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then...

205 • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected , check any cable connections and turn your product off and then on again. • Print a network connection report and check the codes and messages on the report to help determine t...

206 Cannot Scan Over a Network If you cannot start Epson Scan 2 for scanning over a network, try these solutions: • If you cannot scan from your product control panel, make sure you restarted your computer after installing the product software. Make sure the Event Manager program is not being blocke...

207 If you cannot connect to your product over the wireless network or the connection becomes unstable,move the device connected to your Mac USB 3.0 port further away from your Mac. Parent topic: Solving Network Problems Solving Copying Problems Check these solutions if you have problems copying wit...

208 Paper Feeding Problems If you have problems feeding paper, try these solutions: • Place the product on a flat surface. • If paper does not feed for printing, remove it. Then reload it in the middle of the rear paper feed. Slide the edge guides against the edge of the paper, making sure that the ...

210 4. Close the scanner unit. Lift the scanner unit up slightly and lower it. When the scanner unit catches, lift it up again and lower it completely. 5. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam message, check the other paper jam solutions. Pare...

212 Related references Paper Feeding ProblemsPaper Ejection Problems Related topics Loading Paper Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper...

213 Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on and connected to your computer. • Make sure any interface cables are connected securely at both ends. • If you connected your product to a USB...

214 • Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers . Right-click your product name, select Printing Preferences , and select your product name again if necessary. • Windows 7 : Click and select Devices and Printers . Right-click...

216 3. Restart your computer and try printing again. Parent topic: Solving Problems Printing from a Computer Related references Windows System RequirementsMac System Requirements Related tasks Selecting Basic Print Settings - WindowsSelecting Basic Print Settings - MacSelecting Printing Preferences ...

217 Related tasks Selecting Additional Layout and Print Options - WindowsSelecting Basic Print Settings - MacSelecting Print Layout Options - Mac Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies. Parent topic: Solving...

218 Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • Make sure you selected the correct margins for your paper size in your printing program. • Make...

219 • Access the Extended Settings (Windows) or Printing Preferences (Mac) and select Remove White Borders . Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type CompatibilityPrint Options - Mac Related tasks Selecting Basic Print Settings - WindowsSelectin...

220 • Make sure you selected the correct paper size on the control panel. • Make sure your paper is positioned correctly for feeding into the printer. • Slide the edge guides against the edges of the paper. • Clean the scanner glass and document cover. • If the edges of a copy are cropped, slightly ...

221 Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on yourcomputer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for de...

222 Blurry or Smeared Printout If your printouts are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the s...

223 Related tasks Loading Paper in the Rear Paper FeedSelecting Basic Print Settings - WindowsSelecting Double-sided Printing Settings - WindowsSelecting Basic Print Settings - MacSelecting Double-sided Printing Settings - MacAligning the Print Head Using the Product Control Panel Faint Printout or ...

224 • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation. Note: Images from the Internet may be low resolution and not result in a high quality printout. • If you enlarged the image size in an image-editing program, you need...

225 • After you print, the colors in your printout need time to set as the ink dries. During this time, the colors may look different than you expect. To speed up drying time, do not stack your printouts on top of eachother. • Your printed colors can never exactly match your on-screen colors. Howeve...

226 • In Windows, make sure your product is listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Cannot Start Epson Scan 2 If you cannot start Epson Scan 2, try these solutions: • Make sure your product is turned on and any interface cables are ...

227 Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If nec...

229 Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If the Image Type setting is Black & White , adjust the Threshold and scan again. Parent topic: Solving Scanne...

230 Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is causedby interference from differing pitches in the scanner's screen and your original's halftone screen. Toreduce this effect, adjust these Epson Scan settings (if av...

231 Note: If you see a User Account Control window, click Yes or Continue . Select your product again, if necessary, then select OK , and click Yes to confirm the uninstallation. • Windows (other versions) : Click or Start , and select All Programs or Programs . Select EPSON , select your product, t...

233 • Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to change without notice. Toll or long distance charges mayapply. Purchase Supplies and Accessories You can purchase genuine Epson ink and p...

234 Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows ...

235 Mac System Requirements To use your product and its software, your Mac should use one of these operating systems: • macOS 10.14.x • macOS 10.13.x • macOS 10.12.x • OS X 10.11.x • OS X 10.10.x • OS X 10.9.x • OS X 10.8.x • OS X 10.7.x • OS X 10.6.8 Note: For the latest product software available ...

237 Printable Area Specifications Note: When printing borderless, quality may decline in the expanded printable area. Single sheets 1 Top/bottom/left/right: 0.12 inch (3 mm) minimum 2 Top reduced quality area: 1.61 inches (41 mm) minimum 3 Bottom reduced quality area: 1.46 inches (37 mm) minimum Bor...

238 1 Top reduced quality area: 1.73 inches (44 mm) minimum 2 Bottom reduced quality area: 1.57 inches (40 mm) minimum Envelopes 1 Left/right: 0.12 inch (3 mm) minimum 2 Top/Bottom: 0.20 inch (5 mm) minimum 3 Left reduced quality area: 0.70 inch (18 mm) minimum 4 Right reduced quality area: 1.61 inc...

239 Image data Color: 48 bits per pixel (16 bits per pixel per color) internal 24 bits per pixel (8 bits per pixel per color) external Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source LED Parent topic: T...

240 Temperature Storage: –22 to 104 °F (–30 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at 3.2 °F (–16 °C) Ink thaws and is usable after 3 hours at 77 °F (25 °C) Note: For best printing results, use up a cartridge within 6 months of opening the package. Parent topic: Technical Specifications Rel...

241 Power consumption Standalone copying: Approximately 12 W (ISO/IEC24712) Ready mode: Approximately 5.0 W Sleep mode: Approximately 0.8 W Power off mode: Approximately 0.3 W Parent topic: Technical Specifications Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage...

242 Security protocol SSL/TLS HTTPS Server/Client, IPPS Maximum radio frequencypower transmitted 20 dBm (EIRP) Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: C...

243 Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Important Safety Instructions...

247 Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can beeligible to participate in programs we may offer from time to time, including the Epson ink replenishmentprogram. You will have a separate oppor...

248 not leave cables connected to unused interfaces. Changes or modifications not expressly approved bythe manufacturer could void the user’s authority to operate the equipment. For Canadian Users CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Binding Arbitration and Class Waiver 1. DISPUTES, BINDING ...

251 1.8 Amendments to Section 1 . Notwithstanding any provision in this Agreement to the contrary, you and Epson agree that if Epson makes any future amendments to the dispute resolution procedure andclass action waiver provisions (other than a change to Epson's address) in this Agreement, Epson wil...

252 Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Corporation. The informa...

253 THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OFMERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,INCIDENTAL, INDIR...