Epson TOUCH DH200- Manuals

v General Precautions 1. All warnings and instructions in this manual should be followed. 2. Remove the plug from the outlet before cleaning. Do not use liquid aerosol detergents. Use a water dampened cloth for cleaning. 3. Do not use this unit in humid or wet places. 4. Keep enough space around the...

vi Features • H.264 compression, supports D1 resolution video recording • Security Certified Hard Disk with up to 2TB of data storage • Backup through USB port to flash and optical drives* • Excellent quality live and recorded video and audio • CMS application supports up to 10 DVRs simultaneously, ...

vii TABLE OF CONTENTS Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Basic Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Front Panel . . . . . . . . . . . . . . . . . ...

1 GETTING STARTED The system comes with the following components: DIGIMERGE TOUCH DIGITAL VIDEO RECORDER POWER SUPPLY INSTRUCTION MANUAL, QUICKSTART GUIDE, & SOFTWARE CD REMOTE CONTROL ETHERNET CABLE MOUSE HARD DRIVE SIZE, NUMBER OF CHANNELS, AND CAMERA CONFIGURATION MAY VARYBY MODEL. PLEASE REF...

2 BASIC SETUP 1. Connect the cameras a. Connect BNC cameras to the BNC ports on the rear panel. 2. Connect a monitor a. Connect a VGA cable (not included) from the VGA port on the rear panel to the VGA port on your monitor. OR b. Connect a BNC terminated cable from one of the Video OUT ports to a TV...

3 FRONT PANEL 1. Channel buttons : Press to view channels individually in full-screen.* 2. : Press to increase values in menu options. 3. : Press to switch between full-screen single channel, quad, and split-screen display views. 4. : Press to confirm menu options. 5. / : Press to perform the follow...

5 REAR PANEL 1. CAMERA IN : Camera input ports for BNC cameras. 2. VIDEO OUT : Video output (BNC) to connect the system to a secondary monitor or DVR. 3. AUDIO IN : One 3.5" RCA port (mono) for recording audio from an audio capable camera (not included). 4. VGA : VGA port to connect the system t...

6 REMOTE CONTROL 1. LED Indicator : Flashes red with every button-press. 2. POWER : Press to power the system ON/OFF (password required). 3. Navigation/Menu : • S : Press to move cursor up • T : Press to move cursor down • W : Press to move cursor left • X : Press to move cursor right • MENU : Press...

7 MOUSE CONTROL The mouse is the primary control device for the system. To connect a USB mouse: • Connect a USB / PS/2 mouse to the USB port on the rear panel— DO NOT connect the mouse to the USB port on the front panel. The USB port on the front panel is strictly intended for data transfer. 1. Left...

8 USING THE SYSTEM To power the system ON/OFF:1. Connect the power cable to the port on the rear panel.2. Press the POWER button on the front panel or remote control. NOTE: You need to press the Power button for initial startup only . The system will load the live viewing screen on subsequent resets...

9 Using the System Using Quick Setup (cont’d.) 4. Under PRIORITY, select QUALITY (the quality of the video) or RATE (frames per second). If you select RATE, the video quality and frames per second will be at the lowest possible setting. This will reduce overall video quality, but will maximize the a...

11 Using the System Using the Virtual Remote Right-click anywhere on the screen to open the Virtual Remote. The Virtual Remote gives you quick access to many of the system’s features using only a USB mouse (included). 1. Quick Function Keys : 2. Navigation/Menu : • S : Move cursor up • T : Move curs...

12 Using the System Playback During playback, you can right-click anywhere on the screen to open a condensed version of the Virtual Remote. 1. Navigation/Menu : • S : Move cursor up • T : Move cursor down • W : Move cursor left • X : Move cursor right • ZOOM : Click to open/close the Zoom windows. C...

13 Using the System Setting the Time It is highly recommended to set the time on the system prior to doing any recording. NOTE: All recording must be stopped on the system in order to set the time. To set the date and time:1. Stop recording on the system by pressing / on the front panel, or pressing...

14 Using the System Multi-Screen Display The system can display channels in full-screen single channel, quad, and multi split-screen displays. Repositioning Channels You can reposition the channels on the display screen. This can be very useful when monitoring a live location(s). To reposition the d...

15 Using the System Zoom Use the system’s built-in 2X digital zoom to get a closer look at images in full-screen (full-screen mode only). To use zoom:1. From live viewing, press the number buttons on the front panel or remote control to select a channel to view in full-screen. NOTE: The zoom functio...

16 RECORDING By default, the system is set to immediately record at startup from connected cameras—continuous recording. It is highly recommended to keep continuous recording on at all times. The system can perform Continuous Recording, Event Recording, and Schedule Recording. However, the system ca...

17 Recording Motion Motion Detection must be applied to specific cameras. If you assign Motion Detection to a camera, that camera will only record when a motion event is triggered. The camera enabled with Motion Detection will have a WHITE number on the OSD (see figure 8.1). NOTE: A white number can...

18 Recording Alarm When an alarm is triggered, the system will continue to record, but can apply unique recording parameters that you can set in the Alarm menu (Main Menu > Alarm). For details, see “ALARM” on page 24. NOTE: Press the CANCEL/ ESC button on the remote control, front panel, or Virtu...

19 PLAYBACK View recorded video on the system through playback mode. To begin playback:1. Press the WX button on the remote control. The system will play the last few minutes of the most recently recorded video. 2. Press the following buttons on the remote control to use playback functions: • WX : P...

20 SEARCH Search for recorded video data on the system using the Time Search menu. To open the Time Search menu: • Press the button on the front panel or remote control To search for recorded video: 1. Press WX to select the month. 2. Press T to move the cursor to the calendar. The date is highlight...

21 USING THE MAIN MENU To open the Main Menu: • Press the MENU button on the front panel or the remote control NOTE: Quick Setup must be disabled in order to view the full system Main Menu. For more details see “Setting the Time” on page 13. 1. DISPLAY : Adjust OSD borders, camera titles, colors, sp...

22 Using the Main Menu DISPLAY Use the Display menu to configure the OSD and Auto Sequence settings. To change display settings: 1. Select the DISPLAY SETUP tab, and configure the following: • STATUS BAR : Select to Show or Hide the status bar on the OSD. • CAMERA : Select to show the CAMERA NO. or ...

23 Using the Main Menu CAMERA Configure various camera settings, such as brightness, contrast, title, and covert. To configure camera settings: 1. Under CAMERA SELECTION, press WX to select the camera. 2. Press T to configure the following: • COVERT : Select YES / NO . If YES, the camera channel wil...

24 Using the Main Menu • Press + enable/disable motion sensitivity. Disabled blocks are colored grey . Active blocks will be turquoise-colored when motion is detected. Move an object in front of the selected camera to test sensitivity and enable/disable the appropriate blocks • Press - to exit the g...

25 Using the Main Menu 2. Under ALARM SETUP, configure the following: • RECORD TIME : Set from 10~300 seconds (in increments of 10 seconds). • RECORD CAMERA : Select ALL or 1:1 . If you select ALL, the system will record on all channels; if you select 1:1, the system will only record for the designa...

26 Using the Main Menu 5. Press the ENTER button to save your settings. The Schedule sub-menu closes. The assigned mode appears in the main Schedule window. 6. Press CANCEL/ESC to close remaining menu windows. 7. To enable the recording schedule, press / on the front panel or on the Virtual Remote. ...

27 Using the Main Menu NETWORK Configure network and DDNS options. To configure IP Setup:1. Connect an Ethernet cable to the LAN port on the rear panel of the system. 2. Disconnect the power cable and let the system power down for a few moments. Reconnect the power cable. The system automatically po...

28 Using the Main Menu DDNS Configure Digimerge DDNS settings. NOTE: You must register for the FREE Digimerge DDNS service prior to configuring DDNS settings. To configure DDNS settings:1. Under USE, select DIGIMERGE or OFF . 2. Under DOMAIN NAME, enter only the first portion of your DDNS domain fro...

29 Using the Main Menu SYSTEM Configure System settings. GENERAL To configure general system settings:1. Select the GENERAL tab and configure the following: • AUTO LOCK : Select ON/OFF . If ON, the front panel touch-screen will be disabled after 3 minutes of inactivity. Enter your system password (b...

30 Using the Main Menu DISK Use the Disk menu to format the internal HDD, external USB flash drive (not included), external USB HDD, and configure Overwrite and Disk Monitor settings. Formatting Disks To format the internal HDD/external HDD/USB flash drive:1. Under the DISK tab, select FORMAT and se...

31 Using the Main Menu UPDATE Use the Update menu to upgrade system firmware. NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 16 GB. To upgrade firmware:1. Download the latest firmware update from the Digimerge website. 2. Copy the firmware to a blank USB f...

32 BACKUP Backup critical video data on your system to a USB flash drive, external USB HDD, or an external USB CD/DVD-RW drive (not included). NOTE: The system supports most major brands of USB flash drives with a capacity of 10 MB ~ 4 GB. Most major brands of USB HDDs and CD/DVD-RW drives are suppo...

33 Backup External USB HDD To backup recorded video:1. Connect an external USB HDD to the USB port on the front panel. 2. Format the external USB HDD if you have not already done so. For details on formatting the external USB HDD, see “DISK” on page 30. 3. Press the BACKUP button on the front panel....

34 Backup 6. Under ACTION, select START and press ENTER . If your backup data spans more than one disc, the system will eject the completed disc and prompt you to insert a new blank disc. Backup will continue as normal. 7. Once backup is complete, press CANCEL/ESC to close remaining windows. 8. You ...

35 Backup Viewing Backup Video Along with copying the files, the system adds a Backup Video Player (McdPlayer) and an AVI converter to the USB flash drive, external HDD, and external USB CD/DVD-RW drive. Use the Video Player to view the backed up video files on your PC. NOTE: You can also view the f...

36 Backup Using MCD Player MCD Player is a small application that the system places on your USB flash drive when you backup critical video. To use MCD Player:1. Connect the USB flash drive or external HDD with the backed up video data to your PC; or insert the CD/DVD-R/W disc into your PC’s CD/DVD-R...

37 DVR NETVIEW DVR NetView is an advanced content management software (CMS) that allows live viewing, playback, and control from up to 10 DVRs simultaneously and 64 individual channels. System Requirements Prior to using DVR NetView, make sure your system meets or exceeds the following system requir...

38 INSTALLING DVR NETVIEW To install DVR NetView: 1. Insert the software CD into your computer’s CD/DVD-R drive. At the prompt, run or double-click NetViewInstaller.exe . If Autorun does not start, search your CD/DVD-R drive for NetViewinstaller.exe NOTE: This process refers to an installation on Wi...

39 USING DVR NETVIEW With the application installed, you can open DVR NetView from the desktop icon or the Start menu. NOTE: Make sure you have connected the system to your network and have DHCP turned ON. To open DVR NetView: 1. Double-click the DVR NetView icon on the desktop or select Start > ...

40 Using DVR NetView Adding a DVR To add a DVR: 1. From the main screen, click . The Set List Manager window opens. 2. Click Auto Scan . Any DVRs connected to the local network will appear in the list frame. 3. If your DVR does not appear after Auto Scan, you can add it manually to the list: • SET N...

41 Using DVR NetView DVR NetView Main Screen 1. Main Display Screen : Shows live video and playback. 2. Screen Selector : Single channel full-screen, quad, and multi split-screen. 3. Mode Display : Current mode of DVR NetView—Live or PB (Playback) 4. Date & Time : The date and time on the connec...

42 Using DVR NetView DVR NetView Setup You should configure DVR NetView prior to initial use. To use setup: 1. From the DVR NetView main screen, click SETUP . The Setup menu opens. 2. Under the GENRAL 1 tab, configure the following: • OSD SETUP : Choose the elements to appear on the onscreen display...

43 LIVE MODE Once connected, you can monitor the system in real-time. You can also record, playback, and backup video from a connected DVR. 1. Camera Title : Camera number, title 2. Time: The current time on the DVR. 3. DVR Status : REC, Wait (initial connection), Loss (video loss), Close (disconnec...

44 Live Mode Camera Indicators Use the camera indicator for each connected DVR to change channels in full-screen and observe camera status. • Blue : Video input is connected without recording • Dark Blue : Video loss • Red : Actively recording Display Views • Click the display mode buttons to the ri...

46 Live Mode Health DVR NetView features an onscreen indication of the health of your connected DVRs. The Health indicator icon displays the names of the last five DVRs to experience any problems or events. The color of the Health Indicator icon will change depending on the errors reported by the DV...

47 Live Mode Health Report Color Codes Health Report Conditions • HDD FAIL : HDD failure. • EVENT : AL=alarm, MO=motion, VL=video loss • OVER TEMP : NOT SUPPORTED IN THIS MODEL. • REC. OFF : Indicates REC LED ON/OFF on the DVR. • SCHE. OFF : Indicates SCHEDULE LED ON/OFF on the DVR. • BACKUP OFF : I...

48 Live Mode PTZ If you have PTZ cameras (not included) connected to your system, click PTZ to view the PTZ control menu. The PTZ control includes the following: 1. Navigation buttons : Click STWX to pan and tilt the camera. 2. Click to switch between Full PTZ control and Compact PTZ control 3. + / ...

49 RECORDING You can instantly record live video to your PC using DVR NetView. NOTE: Recording does not have to be enabled on the DVR for you to record onto your PC. To record live video:1. From live viewing, select a DVR from the DVR Indicator list at the bottom of the main screen. 2. Click . The s...

50 PLAYBACK Use Playback mode (PB) to view recorded video on a connected DVR or download the video to your PC NOTE: While in Playback mode, only one of the connected DVRs can be accessed at a time. To activate playback: 1. Click . DVR NetView switches to Playback Mode. 2. Click SEARCH at the bottom ...

51 Playback Remote Playback To use remote playback: 1. Click REMOTE and then select a DVR from the Set List. The dates with recorded video are highlighted in the calendar: RED =alarm, GREEN =motion, YELLOW =normal. 2. Select a date in the calendar. Hour and minute blocks for the video appear in the ...

52 Playback Remote Download Remote Download allows you to download and save video from your system directly to your PC. To use remote download: 1. From the Remote Search window, click REMOTE and select a DVR from the Set List. 2. Select a date in the calendar. Hour and minute blocks for the video ap...

53 Playback Local Playback View video you have recorded directly to your PC, video you have downloaded to your PC, or video you have copied to a USB flash drive. To use remote playback: 1. Click LOCAL and then select a DVR from the Set List. Video on your PC is highlighted on the on the calendar: RE...

54 Playback Playing Backup Files To play files backed up to a USB flash drive: 1. Connect a USB flash drive (not included) to your PC.2. Open DVR NetView on your PC.3. Open Playback Mode and click SEARCH . 4. Click LOCAL and select a DVR from the Set List. 5. Select a file from the calendar and time...

55 VIRTUAL DVR Virtual DVR is a unique feature of DVR NetView that can help you manage multiple DVRs . A Virtual DVR is not an actual DVR system, but represents a group of many DVRS already listed in the DVR Indicator window. For each Virtual DVR set, up to 64 DVRs can be added, using one camera fro...

56 Virtual DVR Editing a Virtual DVR To edit a Virtual DVR: 1. Select a Virtual DVR from the list frame.2. Change the Name and select options and click APPLY . 3. Click OK to save your settings. Deleting a Virtual DVR To delete a Virtual DVR: 1. Select a DVR from the list frame.2. Click DEL FROM LIS...

57 Virtual DVR Configuring a Virtual DVR Once you have created a Virtual DVR, you can register DVRs and cameras to that Virtual DVR. To configure a Virtual DVR: 1. From Live viewing, double-click a Virtual DVR icon from the Virtual DVR Indicator at the bottom of the main screen. The X indicator appe...

58 Virtual DVR Deleting Cameras from a Virtual DVR To delete a camera from a Virtual DVR: 1. Double-click a Virtual DVR icon from the Virtual DVR indicator.2. From live viewing, right-click a camera and select REMOVE . OR 2. Drag the camera back to the DVR icon in the DVR Indicator. Figure 30.5 Righ...

59 REMOTE SETUP Use DVR NetView to remotely configure connected DVRs. To open remote setup: 1. From the DVR NetView main screen, right-click a DVR icon from the DVR Indicator and select Setup . The Display window opens. NOTE: You can also open Remote Setup from the Set List Manager menu. 2. Click th...

61 Remote Setup CAMERA To configure Camera options: 1. Select a camera icon at the top of the window. 2. For the selected camera configure the following: • COVERT : Select YES / NO . If YES, the camera channel will be obscured from live viewing to give the impression that no camera is recording. Use...

66 Remote Setup TIME To set the time: 1. Stop all recording on the DVR. To stop recording remotely, select the Control tab from the System menu and click RECORD STOP . 2. Select the TIME tab and configure the following:• DATE : Enter a date • TIME : Enter a time 3. Click APPLY and then OK to save yo...

67 APPENDIX A: SYSTEM SPECIFICATIONS DVR Description Specification Video Input 4/8/16 x 1.0Vp-p, CVBS, 75ohms, BNC Video Output 1 composite (BNC)1 spot output, programmable1 VGA Audio Input 1 x line-in (RCA) Audio Output 1 x line-out (RCA) Audio 1-way audio conference (via network) Video Compression...

68 Appendix A: System Specifications DVR (cont’d.) Dimensions As our products are subject to continuous improvement, Digimerge Technology Inc. and its subsidiaries reserve the right to modify product design, specifications, and prices without notice and without incurring any obligation. E&OE Des...

69 APPENDIX B: SETTING UP REMOTE VIEWING Setting up the Remote Viewing Feature requires several steps. Networking skills are required to correctly configure the remote viewing functions. What Do I Need? • DVR System • A PC with the installed DVR NetView software • A router (not provided with the sys...

70 Appendix B: Setting up Remote Viewing How Do I Find My IP and MAC addresses? The IP and MAC address of your system are necessary for DDNS setup. DDNS allows you to view and control your system from a remote location. To find your IP and MAC addresses: 1. Open the MAIN MENU and select SYSTEM . 2. ...

71 Appendix B: Setting up Remote Viewing How Do I Enable Port Forwarding? You need to enable port forwarding on your router to allow for external communications with your system for the following port: • 7000 Computers, DVRs, and other devices inside your network can only communicate directly with e...

72 APPENDIX C: SETTING UP DDNS SERVICE Digimerge offers a free DDNS service for use with your DVR. A DDNS account allows you to set up a web site address that points back to your local network. The following outlines how to set up your free DDNS account. To setup your free Digimerge DDNS account: 1....

74 Appendix C: Setting Up DDNS Service How Do I Enable DDNS On My System? Once you have registered for free DDNS service, use the information in the confirmation email to configure DDNS settings on your system. To enable DDNS on your system: 1. Open the MAIN MENU and click NETWORK . 2. Select the DD...

75 APPENDIX D: CONNECTING PTZ CAMERAS You can connect RS-422/485 PTZ cameras (not included) to the PTZ Control Block on the rear panel of the system. To install a PTZ Camera: 1. Connect the Transmit Cable to the RS-422/485 TX (+) port of the PTZ block on the rear panel. 2. Connect the Receive Cable ...

76 Appendix D: Connecting PTZ Cameras Using a PTZ Camera To control a PTZ camera: 1. With your PTZ connected to the system, view the active PTZ channel in full-screen. 2. Press PTZ button on the front panel, remote control, or Virtual Remote (mouse only). The Short-cut Menu opens. 3. Press any of th...

78 Appendix D: Connecting PTZ Cameras Compatible PTZ Cameras

80 APPENDIX F: CONNECTING MOTION / ALARM DEVICES You can enable motion detection and alarm control from the Main Menu. You can also connect additional motion sensor devices to the system (i.e. motion sensors, door/window sensors). Use a motion detector or sensor to send a signal to the system to beg...

81 APPENDIX G: FULL CONNECTIVITY DIAGRAM The following diagram outlines a general set of connections available with the DVR. *Number of cameras varies by model. SPOT MONITOR (Not Included) POWER BNC CAMERAS* VGA MONITOR (Not Included) (Not Included) DVR EXTERNAL MONITOR (Not Included) (Not Included)...

82 APPENDIX H: REPLACING THE HARD DRIVE The system comes with a pre-installed 3.5" SATA hard drive. The system supports up to 2 terabytes (TB) of SATA storage—one 2TB 3.5" SATA HDD. NOTE: Make sure that the system is OFF and the power cable has been disconnected before changing the hard driv...

83 Appendix H: Replacing the Hard Drive Replacing the Hard Drive To replace the hard disk: 1. Carefully position the new hard drive on the four rubber mounting feet in the housing. The connections end of the hard drive should face the data and power cables. 2. With your hand supporting the hard driv...

84 Appendix H: Replacing the Hard Drive Formatting the Hard Drive To format the hard disk: 1. Under the DISK tab, select FORMAT and select INTERNAL HDD . 2. Under ACTION, select START . Formatting begins. 3. When formatting is complete, press CANCEL/ESC to close windows (USB flash drive only ). ATTE...

86 APPENDIX J: CONVERTING VIDEO FILES TO AVI The system saves recorded video data in the .cms format. When you backup video to a USB flash drive, external HDD, or CD/DVD-R/W disc, the system also copies the small AVI Converter application. NOTE: AVI Converter is also installed on your PC when you in...

87 Appendix J: Converting Video Files to AVI Playing AVI Files If you selected for the converted file to open automatically, the file will open in your default media player. If not, click QUIT to close AVI Converter. To playback AVI files: 1. On your PC, open the folder where you saved the AVI file....

88 APPENDIX M: REMOTE VIEWING USING INTERNET EXPLORER Along with the DVR NetView remote client software, you can also view your system remotely using Internet Explorer (version 7 or later recommended). Remote viewing through Internet Explorer allows for viewing from up to three simultaneous connecti...

89 Appendix M: Remote Viewing using Internet Explorer Using Live Viewer To view full screen: • Click the buttons at the top of the page or double-click a channel. Double-click the channel again to return to split-screen. To view split-screen: • Click the 4, 9, or 16 buttons at the top of the page. N...

90 APPENDIX N: DVR PROPERTIES AND LOG FILES DVR Properties The DVR Property menu allows you to view important information about your system. To view DVR properties: 1. From live viewing, right-click a DVR icon and select PROPERTY , or click PROPERTY from the Set List Manager menu. 2. Click PRINT to ...

91 Appendix N: DVR Properties and Log Files DVR Log List The DVR Log List allows you to perform a thorough search of all events and actions of your system. To view the DVR Log List: 1. From live viewing, right-click a DVR icon and select DVR LOG LIST.2. Click SEARCH. The software will search for the...

92 TROUBLESHOOTING When a malfunction occurs, it may not be serious and can be corrected easily. The following describes the most common problems and solutions. Please refer to the following before calling Digimerge Technical Support: Error Possible Causes Solutions • DVR is not receiving power, or ...

LIMITED WARRANTY Digimerge Digital Video Recorder (DVR) – 5/3/1 Year Limited Hardware Warranty Updated 08.04.09 Warranty: Subject to the exclusions, limitations and exceptions, Digimerge warrants to the initial end-user purchaser that this hardware product is free from manufacturing defects in mater...

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