Epson TM-U210- Manuals
Epson TM-U210– User Manual, Manual in PDF format online.
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User Manual Epson TM-U210
Summary
Rev. D i TM-U220 Technical Reference Guide CAUTIONS ❏ This document shall apply only to the product(s) identified herein. ❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherw...
ii Rev. D About This Manual Aim of the Manual This manual was created to provide information on the TM-U220 printer for anyone who is developing hardware, installations, or programs. Programmers will also want to consult other documents. Contents of the Manual Chapter 1, “General Information.” Gener...
Rev. D iii TM-U220 Technical Reference Guide Related Software and Documents Related software and documents Software/document name Description TM-U220 User’s Manual/ This provides basic handling procedures for the end user of the printer TM-U220 Technical Reference Guide This Manual ESC/POS Applicati...
Rev. D v TM-U220 Technical Reference Guide Safety Precautions EMC and Safety Standards Applied Product Name: TM-U220A / TM-U220B / TM-U220D Model Name: M188A / M188B/ M188D The following standards are applied only to the printers that are so labeled. (EMC is tested using the EPSON’s power supply.) E...
vi Rev. D FCC Compliance Statement For American Users This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is o...
Rev. D vii TM-U220 Technical Reference Guide Safety Precautions This section presents important information to ensure safe and effective use of this product. Please read this section carefully and store it in an accessible location. WARNING: ❏ Shut down your equipment immediately if it produces smok...
viii Rev. D CAUTION: ❏ Do not connect cables other than as described in this manual. Different connections may cause equipment damage and burning. ❏ Be sure to set this equipment on a firm, stable, horizontal surface.Product may break or cause injury if it falls. ❏ Do not use in locations subject to...
Rev. D ix TM-U220 Technical Reference Guide Contents TM-U220 Technical Reference guide Chapter 1 General Information 1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 1.1.1 General . . . . . . . . . . . . . . . . . . ...
Rev. D xi TM-U220 Technical Reference Guide 4.5 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . 4-7 4.6 Print Speed is Slow When Using Windows Printer Driver . . . . . . . . . . . . . . . 4-7 4.7 Printer doesn’t cut roll paper with the autocutter . . . . . . . ...
xii Rev. D 6.1.8.2 NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76.1.8.3 User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76.1.8.4 Memory Switch and memory switch setup mode . . . . . . . . . . ...
Rev. D xiii TM-U220 Technical Reference Guide C.7 Page 6 (Hiragana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7C.8 Page 7 (One-pass printing Kanji characters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8C.9 Page 8 (One-pass p...
Rev. D General Information 1-1 TM-U220 Technical Reference Guide Chapter 1 General Information 1.1 Features The TM-U220 is a POS printer that can print receipt paper (paper roll). The TM-U220 is designed to be compatible with existing systems built around a TM-U210. 1.1.1 General ❏ Compact and light...
1-2 General Information Rev. D 1.2 Product Structure 1.2.1 Printer types TM-U220 has 3 model types: A, B, D. The features are as following. 1.2.2 Standard Parts Included with the Printer This printer is packed with the materials listed below. ❏ User’s Manual ❏ Roll paper: 1 roll ❏ Power switch cover...
Rev. D General Information 1-3 TM-U220 Technical Reference Guide 1.2.3 Related materials for TM-U220 TM-U220 has the related materials listed in the following table. Please contact your dealer to get these. Note: When you are using the TM-U220 with the “AC Adapter C“ power unit, which is packed in t...
Rev. D General Information 1-5 TM-U220 Technical Reference Guide 1.4 Product Specifications Overview *Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters. Print method serial impa...
1-6 General Information Rev. D 1.5 Printing and paper Specifications *1 This printer adjusts print speed when it prints graphic data, etc. Printing method: Serial impact dot matrix Head wire configuration: 9-pin serial configuration Printing direction: Bidirectional printing (logic seeking) Print sp...
Rev. D General Information 1-7 TM-U220 Technical Reference Guide The dot width of the printable area depends on DIP switch setting and paper width as shown in the following table. *: The dot spacing between Kanji character is selected by an ESC/POS command. Dot width of Printable area Paper width DI...
1-8 General Information Rev. D 1.5.1 Autocutter (for Type A / B) See “Select Autocutter action” (page 3-26) for changing cut type. Note: It is recommended to feed approximately 2.116 mm or more in advance before printing to prevent dot displacement after cutting. Changing between partial cut and ful...
Rev. D General Information 1-9 TM-U220 Technical Reference Guide 1.5.2 Paper Roll Supply Supply method: Drop-in method Paper roll end detection: Detection method: Mechanical microswitchDetection position: Positioned within the paper path for the roll paper; detects the end of the roll paper Near-end...
1-10 General Information Rev. D 1.5.2.1 Paper Specifications Paper feeding method: Friction feed Paper feed interval: Initial setting: Approximately 4.23mm {1/6"}Can be set in units of approximately 0.18mm {1/144"} byESC/POS command Paper feed speed: 30 lps (approximately 4.99" /s)(durin...
Rev. D General Information 1-11 TM-U220 Technical Reference Guide 1.5.2.2 Printable Area Printable area for 76mm width paper Maximum 200dots, 400 positions (6.8) (5.8) 63.4 76 22.1 27 34.9 Cutting position (manual cutter) (Type D) Cutting position (autocutter) (Type A, B) Cutting position (manual cu...
1-12 General Information Rev. D Printable area for 69.5mm width paper Maximum 180 dots, 360 positions (6.7) (5.8) 57 69.5 22.1 27 34.9 Cutting position (manual cutter) (Type D) Cutting position (autocutter) (Type B) Cutting position (manual cutter) (Type B) [Units: mm]
Rev. D General Information 1-13 TM-U220 Technical Reference Guide Printable area for 57.5mm width paper 1.6 Other Specifications 1.6.1 EMI and Safety Standards Applied 1.6.1.1 Printer (TM-U220) EMC is Tested Using the EPSON’s AC adapter. Europe: CE Marking Directive 89/336/EEC EN55022 Class BEN55024...
1-14 General Information Rev. D 1.6.1.2 AC Adapter C (packaged in ANK model) 1.6.1.3 AC adapter (packaged in Multilingual model (PS-180)) This unit meets EMI and EMC Standards, whether or not it is connected to an EPSON product. Europe: CE Marking Directive 89/336/EEC EN55022 Class BEN55024 IEC 6100...
Rev. D General Information 1-15 TM-U220 Technical Reference Guide 1.6.2 Reliability 1.6.3 Environmental Conditions Operating temperature and humidity range Life: Mechanism: 7,500,000 lines MTBF: 180,000 hours Failure is defined as a Random Failure occurring at the time of the Random Failure Period. ...
1-16 General Information Rev. D 1.6.4 Installation Install the printer horizontally as a basic position.The printer also must be installed so that it does not move or vibrate during paper cutting or the drawer kick-out operation. Velcro tape is available as an option. The printer (Type B or D) can b...
Rev. D General Information 1-17 TM-U220 Technical Reference Guide 1.7 External Dimensions and Mass 1.7.1 External Dimensions and Mass (All the numeric values are typical.) Color:EPSON standard color (ECW, EDG) 1.7.1.1 Overview (Type A) Model type External Dimensions Mass Width Height Depth Type A 16...
Rev. D General Information 1-19 TM-U220 Technical Reference Guide 1.7.1.3 Overview (Type D)
Rev. D System Planning 2-1 TM-U220 Technical Reference Guide Chapter 2 System Planning This section provides you information for system planning. 2.1 Control Method A TM printer can print and be controlled using any of the following three methods: 1. Windows printer driver (EPSON Advanced Printer Dr...
Rev. D System Planning 2-3 TM-U220 Technical Reference Guide ❏ Supported devices (For detailed information on which devices can be used, see the release note for the driver.) • EPSON receipt printer • EPSON customer display • EPSON cash drawer Note: The USB specification printer needs the USB driver...
Rev. D System Planning 2-5 TM-U220 Technical Reference Guide 2.1.2.3 EPSON OPOS ADK Supported Environment ❏ Supported interfaces • Serial, Parallel, USB, Ethernet ❏ Supported Operating Systems: Epson has confirmed performance with the following: • Windows 95 English Version Standard OSR2.5 • Windows...
2-6 System Planning Rev. D 2.2 Connection Form and Cables 2.3 Serial Connection When the TM printer is connected to the host PC with a serial interface, the following connection forms are possible: • Stand alone • Y-connection • Pass-through connection Connections for usable serial cross cables are ...
Rev. D System Planning 2-7 TM-U220 Technical Reference Guide 2.3.1 Stand alone Both TM printer and customer display (DM-D) are connected to the host PC via serial port. 2.3.2 Y-connection TM printer is connected to the host PC via serial port and the customer display (DM-D) is connected to TM printe...
2-8 System Planning Rev. D 2.3.3 Pass-through connections The TM printer is connected to the customer display (DM-D) via a serial port, and the DM-D is connected to the host PC via a serial port. Note: On the DM-D (DM-D500 etc...) which has a DIP switch to select Y-type connection, confirm that the ...
Rev. D System Planning 2-9 TM-U220 Technical Reference Guide Note: UB-U01II has bus-powered USB HUB. Therefore This USB model printer can’t be connected directly to other bus powered HUB (including other UB-U01II equipped TM printer) and bus-powered function whose current consumption is over 100mA. ...
Rev. D Setup 3-1 TM-U220 Technical Reference Guide Chapter 3 Setup 3.1 Part Name and Basic Operation 3.1.1 Part name 3.1.1.1 Connectors WARNING: Do not connect a telephone line to the drawer kick-out connector or the display module connector; otherwise the printer and the telephone line may be damag...
3-2 Setup Rev. D You can connect up to four cables to the printer. They all connect to the connector panel (on the bottom rear of the printer), which is shown below. Note: This illustration shows the serial interface model. The other interface connector looks slightly different. 3.1.2 The Control Pa...
Rev. D Setup 3-3 TM-U220 Technical Reference Guide PAPER OUT Note: The roll paper near-end sensor is available as an factory option. If the printer is not equipped with the roll paper near-end sensor, the roll paper near-end is always detected as paper present. See “Adjusting Position of Roll Paper ...
3-6 Setup Rev. D 3.3 Printer setup 3.3.1 Installing or Replacing the Ribbon Cassette EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not manufactured by EPSON may cause damage to your printer that is not covered by EPSON’s warranties. To install the ribbon cassette for t...
3-8 Setup Rev. D 3.3.2.1 Installing rhe Roll Paper for Type B, D 1. Using scissors, cut the leading edge of the roll paper, as shown in the left figure. 2. Turn on the printer and open the roll paper cover by using the tab, as shown in the left. 3. Insert the roll paper, as shown on the left. Note: ...
3-12 Setup Rev. D Note: Since the printer does not feed even if the roll paper cover is open when the printer is turned off, make sure not to pinch the paper when the cover is closed. Do not open the roll paper cover during printing or paper feeding. When using the printer, be sure to cut the roll p...
3-14 Setup Rev. D 3. Plug the power supply cord into the connector shown below. Note: To remove the DC cable connector, make sure the power supply’s power cord is unplugged; then grasp the connector and pull it straight out. When you connect the power supply unit to the printer, we recommend to do a...
Rev. D Setup 3-15 TM-U220 Technical Reference Guide 3.4.2 Adjusting the DIP Switches The printer has two sets of DIP switches. The function of the DIP switches is different for each interface model. If you need to change settings, follow the steps below to make your changes: CAUTION: Turn off the po...
3-18 Setup Rev. D Note: Msw 2-3:The memory switch Msw 2-3 affects the Simplified Chinese model only. Note: Msw 8-5:When Off is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer is changed every time the roll paper cover is open or closed. When...
3-20 Setup Rev. D 3.4.4.1 Starting the memory switch setup mode Use the following procedure to start the memory switch setup mode. 1. Open the roll paper cover. 2. Turn the power on while pressing the paper FEED button. 3. Press the FEED button twice while POWER , ERROR , and PAPER OUT LEDs are lit....
Rev. D Setup 3-21 TM-U220 Technical Reference Guide 3.4.4.3 Operating procedure The procedures used for this process are described below. Entering Memory Switch Setting Mode Selecting Items to Set Selecting Individual Settings Ending Memor y Switch Setting Mode ❒ 3 times: Basic Serial Interface Sett...
3-22 Setup Rev. D Selecting individual settings ❏ Basic serial interface setting To select transmission conditions, first choose “Serial interface settings”; then select “Data length, handshake, or parity.” Press the FEED button the number of times required to select the desired “Serial interface se...
3-24 Setup Rev. D 3.4.5 Adjusting Roll paper width The TM-U220 accommodates 76 mm {3"},69.5 mm {2.74"}, 57.5 mm {2.26"} wide paper rolls. Note: When you use a near-end detector equipped model, be sure not to pinch the lead wires of the near-end detector between the roll paper guide and t...
Rev. D Setup 3-25 TM-U220 Technical Reference Guide 5. Tighten the spacer with two screws included with the guide. (See figure above.) 6. Set the memory switch (customize value) for the paper width. (See “Memory Switches” (page 3-17)) 3.4.6 Adjusting Position of Roll Paper Near End Detector Below ar...
3-28 Setup Rev. D 6. When you select partial cut (default), you have to adjust the dowel to the right, as shown. When you select full cut, you have to adjust the dowel to left as shown. 7. Tighten the two screws. 8. Set again the roll paper cover, and set the shaft which is taken out in step 3. 9. I...
3-30 Setup Rev. D Note: Hooking the USB cable through the locking wire saddle, as shown in the figure below, will prevent the cable from coming unplugged. Attaching locking wire saddle 3. Connect the USB cable from the host computer to the USB upstream connector. 4. For models that have the UB-U01II...
Rev. D Setup 3-31 TM-U220 Technical Reference Guide 3.4.8.4 Ethernet interface The following view shows the part names of the UB-E01. Before connecting any of the cables, make sure that both the printer and the host computer are turned off. 1. Make sure both the printer and the host computer are tur...
3-32 Setup Rev. D 3.4.8.5 Connecting a Drawer CAUTION: Be sure to connect a drawer that meets printer specifications. Connecting a drawer of the wrong specifications may result in damage to both the drawer and the printer. Never connect the telephone line to the drawer kick out connector (labeled “D...
Rev. D Setup 3-33 TM-U220 Technical Reference Guide Outline of install and Setup procedure is as follows. START 1. Installation OPOS ADK (Execute the Setup.exe in DISK1, and continue to installation by wizard) Is installation completed? 2. Setup the OPOS & device setting by using SetupPOS utilit...
3-34 Setup Rev. D 1. Installation. Execute the Setup.exe in DISK1. and continue to installation by wizard. 2.2. Device communication test by executing the CheckHealth ResultCode SUCCESS ERROR Confirm the error condition byreferring to the [User's manual] END The OPOS and device settings are right. &...
3-36 Setup Rev. D 3.5.2 Advanced Printer Driver (APD) 3.5.2.1 Installing and Setting Up When you install and set up the APD, please refer to the “EPSON Advanced Printer Driver Install Manual.“ The Manual is a PDF file, which is provided with other manuals for the APD. Outline of installation and set...
3-38 Setup Rev. D Note: You can use the printer with sample program (written in Microsoft Visual Basic, Visual C++). The sample program is provided separately. 3.6 Self Test The self test lets you know if your printer is operating properly. It checks the control circuits, printer mechanisms, print q...
Rev. D Troubleshooting 4-1 TM-U220 Technical Reference Guide Chapter 4 Troubleshooting This section describes general troubleshooting. 4.1 LED Blinking Pattern 4.1.1 Error Types The printer stops all printer operations for the selected paper section, goes offline, and the ERROR LED blinks when an er...
Rev. D Troubleshooting 4-3 TM-U220 Technical Reference Guide 4.2 Removing a Paper Jam CAUTION: Be sure not to touch the manual cutter. Otherwise your finger might be injured. 1. Turn the power off. 2. Open the roll paper cover by using the tab, as shown in the below illustration. 3. If you have a Ty...
4-4 Troubleshooting Rev. D 2. Turn off the printer, and close the roll paper cover, and turn it back on. Then the cutter blade returns to the normal position. If you would like not to turn off the printer, send an error recovery command and initialize printer command instead. 3. If the cutter blade ...
Rev. D Troubleshooting 4-5 TM-U220 Technical Reference Guide Note: *Multilingual means the printer model that can print any one of the following: Japanese Kanji, Simplified Chinese, Traditional Chinese, Thai characters, or Korean characters. Use the self test to confirm what model of printer you hav...
4-6 Troubleshooting Rev. D Result of SELF-TEST and printer model SELF-TEST Resident Character Alphanumeric Alphanumeric model ... Japanese model ... SELF-TEST Resident Character Alphanumeric Japanese The following models are called Multilingual SELF-TEST Resident Character Alphanumeric Thai 3 pass T...
Rev. D Troubleshooting 4-7 TM-U220 Technical Reference Guide 4.5 Printer prints “?“ or Incorrect Data With Serial Interface If one of the following errors occurs during serial interface communication, the printer prints “?” or ignores the data, depending on the setting of DIP switch 1-1. ❏ Parity er...
4-8 Troubleshooting Rev. D 4. Run any software program that sends data to the printer. The printer prints “Hexadecimal Dump” and then all the codes it receives in a two-column format. The first column contains the hexadecimal codes and the second column gives the ASCII characters that correspond to ...
Rev. D Application Development Information 5-1 TM-U220 Technical Reference Guide Chapter 5 Application Development Information This section contains usable information to develop POS systems that use this printer. 5.1 Various Status Categories This printer is able to send various status reports to t...
5-2 Application Development Information Rev. D 5.1.2 OPOS Note This section describes the summary of status handling. Refer to “OPOS ADK Application Development Guide General Functions” for details. 5.1.2.1 Checking the printer state The state of the printer can be checked through properties support...
Rev. D Application Development Information 5-3 TM-U220 Technical Reference Guide method, change the FlagWhenIdle property to TRUE. When all data has finished printing, the printer becomes idle and a StatusUpdateEvent is fired to the application with the value of PTR_SUE_IDLE. 5.1.2.2 Printer Errors ...
5-4 Application Development Information Rev. D 5.2 Cash Drawer Control 5.2.1 Advanced Printer Driver 5.2.1.1 Drawer Open When you control a drawer which is connected to this printer using APD, you have 2 methods to open the drawer. The first method is using “Control font,” second is using “Status AP...
Rev. D Application Development Information 5-5 TM-U220 Technical Reference Guide 5.2.1.2 Checking Drawer Status You can get drawer status by using Status API. Below is examples of program which checks the drawer status. There are the other checking method (Bi BiSetStatusBackFunction, BiSetStatusBack...
Rev. D Application Development Information 5-7 TM-U220 Technical Reference Guide 2. User NV memory There is free area in the NV memory that the user can use. You can use this free area for notations, to write other character information, or for many other purposes. The data remains after you turn of...
Rev. D Application Development Information 5-9 TM-U220 Technical Reference Guide The available NVRAM size for the TM-U220 is 128KB. 5.4.2.2 LetterQuality It is possible to change the speed and quality of a bitmap by using the XXXLetterQuality property. RecLetterQuality = TRUE ‘print Receipt’s bitmap...
5-10 Application Development Information Rev. D 5.5 Printing for journal used This printer can print on carbon paper (original + 1 copy.) This is available to use for journal. When you use this printer “Type A” model, you can take up the copied paper with Auto take-up unit. If you use this printer “...
Rev. D Application Development Information 5-11 TM-U220 Technical Reference Guide 5.6.2 Q. Unable to print a part of Page 0 in Visual Basic. Unable to print a part of Page 0 (for example ) in Visual Basic. 5.6.2.1 A. Follow the procedure When programming with Visual Basic, limitations prevent data f...
Rev. D Notices for Replacement of the TM-U210/TM-U300 6-1 TM-U220 Technical Reference Guide Chapter 6 Notices for Replacement of the TM-U210/TM-U300 TM-U220 is designed to smoothly replace the TM-U210/TM-U300. This section gives answers to your questions. 6.1 For Replacement of the TM-U210 When you ...
6-4 Notices for Replacement of the TM-U210/TM-U300 Rev. D 6.1.3 Dimensions Some dimensions of the TM-U220 are smaller than those of the TM-U210 except Type D. Therefore, the TM-U220 Type A and B printers can be installed in the same space as the TM-U210 Type A and B. See “1.7.1 External Dimensions a...
6-8 Notices for Replacement of the TM-U210/TM-U300 Rev. D 6.1.8.4 Memory Switch and memory switch setup mode The TM-U220 has a Memory switch which is a software DIP switch. The memory switch setup mode is for adjusting the memory switches by printer only (No host PC needed.) See “3.4.3 Memory Switch...
6-10 Notices for Replacement of the TM-U210/TM-U300 Rev. D 6.2.1.3 Cutting position from print start position The TM-U220 has almost the same distance from the auto cut position to the print start position as the TM-U300. Therefore the top margin is same as previous one when you replace the TM-U300 ...
6-12 Notices for Replacement of the TM-U210/TM-U300 Rev. D The “Byte number from buffer full to release full state” is larger than TM-U300. It is for improvement. However, you should pay attention to the following: 6.2.4.1 Effect to the application when condition of buffer full is changed The time f...
Rev. D Comparison table for TM-U220/U210/U300 A-1 TM-U220 Technical Reference Guide Ap pendix A Co mp aris on tab le for T M -U 2 20/U 2 1 0 /U 30 0 TM -U3 00 (Ty p e A, B, C , D ) TM -U 210 (Ty p e A , B , D ) TM -U 220 ( Typ e A, B , D ) Pri n t sp ecifi c at io n P rin t m e th o d Seri al 9 p in...
Rev. D How to Install the Printer on a Wall with the WH-10 B-1 TM-U220 Technical Reference Guide Appendix B How to Install the Printer on a Wall with the WH-10 WH-10 is a option for the TM printer series, with it you can install a TM-U220 on a wall. This section describes how to install wall hanging...
B-2 How to Install the Printer on a Wall with the WH-10 Rev. D B.1.3 Installation Before installation, be sure that the printer and all equipment connected to the printer is turned off. Detach all cables from the body of the printer. B.1.3.1 Installing the wall-mount CAUTION: The weight of the print...
Rev. D How to Install the Printer on a Wall with the WH-10 B-7 TM-U220 Technical Reference Guide 14. Turn the printer over and then put it on a packing box as a platform horizontally. 15. See the “Installing the Brackets” section for attaching the brackets. Removing the cam While you push the cam th...
Rev. D How to Install the Printer on a Wall with the WH-10 B-9 TM-U220 Technical Reference Guide B.2 Exterior Overviews B.2.1 TM-U220 (Type B) 5 14 146
Rev. D Character Code Table C-1 TM-U220 Technical Reference Guide Appendix C Character Code Table C.1 Page 0 (PC437: USA, Standard Europe) (International character set: when U.S. is selected.)
Rev. D Character Code Table C-23 TM-U220 Technical Reference Guide C.23 International Character Sets ASCII code (hexadecimal number) Germany Country U.S. France UK Denmark I Sweden Italy Spain I Japan Norway Denmark II Spain II Latin America Korea
Rev. D Power Supply Unit D-1 TM-U220 Technical Reference Guide Appendix D Power Supply Unit D.1 AC Adapter C This power supply unit can be used with the TM-U220 ANK model only. When you use any other model of the TM-U220, please use PS-180. D.1.1 Case specifications ❏ Size: 54 mm(D) × 114 mm(L) × 36...
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