Epson SP7890DES - Manuals

11 11 This User’s Guide provides important information on setting up and using your printer, loading paper, using the Epson ® printer drivers, and replacing ink cartridges. It also tells you how to maintain your printer to keep it working at its best, and provides troubleshooting tips in case you ha...

12 1 2 | I n t r o d u c t i o n Options and Accessories Your Epson Stylus ® Pro 7890/9890 offers these optional upgrades and accessories: In addition, you can order these user-replaceable items: You can purchase optional equipment and genuine Epson ink and paper from an Epson Professional Imaging A...

13 I n t ro d uc ti on | 1 3 Where To Get Help Epson provides technical support and information on the installation, configuration, and operation of professional printing products through the Epson Preferred Limited Warranty Plan. Dial (888) 377-6611, 6 AM to 6 PM , Pacific Time, Monday through Frid...

14 1 4 | I n t r o d u c t i o n Windows System Requirements To use your printer in either a stand-alone or peer-to-peer network environment, your system should meet these requirements: • IBM ® -compatible PC with a Pentium ® 4, 3 GHz or higher processor recommended • Microsoft ® Windows ® 8.x, Wind...

15 I n t ro d uc ti on | 1 5 Important Safety Instructions Before using your printer, read the following safety instructions to make sure you use the equipment safely and effectively. • The Epson Stylus Pro 7890 weighs about 186 lb (84.5 kg) and the Epson Stylus Pro 9890 weighs about 256 lb (116 kg)...

16 1 6 | I n t r o d u c t i o n • If you use an extension cord with the printer, make sure the total ampere rating of devices plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed...

17 I n t ro d uc ti on | 1 7 Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ink. • Store ink cartridges in a cool, dark place. • If ink gets on your skin, wash it off with soap and water. If ink gets in your eyes, flush them immediately with...

18 1 8 | I n t r o d u c t i o n Printer Parts These illustrations show the Epson Stylus Pro 9890, but the parts are the same for the Pro 7890 unless otherwise noted. Front Back Roll paper cover Control panel Ink bay Ink bay Front cover Paper basket Casters Roll paper holder Network interface USB in...

19 I n t ro d uc ti on | 1 9 Control Panel LCD Screen LCD screen Power light and button Pause/reset light and button Ink light Left arrow or paper source button Paper light Menu button Paper feed up button Paper feed down button OK button Paper cut button Ink open button Black ink change button Pape...

21 21 This chapter includes the following information: • Unpacking and assembling the Pro 7890 and Pro 9890 • Connecting the power cord • Installing ink • Connecting to your computer and a network • Installing the printer software for Macintosh or Windows • Updating the printer firmware • Configurin...

22 2 2 | S e t t i n g U p t h e P r i n t e r For assembly, you need floor space of approximately: • 8 × 8 feet (2.4 × 2.4 m) for the Epson Stylus Pro 7890 and stand • 13 × 13 feet (4 × 4 m) for the Epson Stylus Pro 9890 and stand Unpacking and Assembling the Stand 1. Lift the box up and away from ...

23 S e t t i n g U p t h e P r i n t e r | 2 3 3. Insert the strut into the left side as shown. (The sides are labeled L and R. ) 4. Fasten the strut with 3 bolts as shown. Use the hex wrench to tighten the bolts. Note: Make sure you tighten all bolts before moving to the next section.

25 S e t t i n g U p t h e P r i n t e r | 2 5 Unpacking the Printer and Mounting It on the Stand 1. Make sure you have all the items shown below: 2. Remove the cardboard panels and other packing materials from around the printer. 3. Have four people lift the printer. Roll paper holders Documentatio...

26 2 6 | S e t t i n g U p t h e P r i n t e r 4. Mount the printer on the stand as shown, aligning the pegs with the holes on the bottom of the printer. 5. Fasten the printer to the stand with the wing screws and washers.

27 S e t t i n g U p t h e P r i n t e r | 2 7 Attaching the Paper Basket (Epson Stylus Pro 7890) The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 9890, see page 34 for instructions on attaching the paper ...

28 2 8 | S e t t i n g U p t h e P r i n t e r 3. Use the pins to fasten the posts in place. 4. Insert the round and square poles into the basket cloth as shown.

29 S e t t i n g U p t h e P r i n t e r | 2 9 5. Place the basket under the printer as shown. 6. Snap the center pole into the holders on each side of the stand.

31 S e t t i n g U p t h e P r i n t e r | 3 1 9. Snap the back pole into the holders as shown. 10. Hook the loops around the pins on the back of the stand legs.

32 3 2 | S e t t i n g U p t h e P r i n t e r 11. Insert the rod into the fabric channel. 12. Insert the free ends of the rod into the holes in the sides of the stand.

33 S e t t i n g U p t h e P r i n t e r | 3 3 13. Loop the tabs over the ends of the rod as shown. 14. Attach the paper guides to the bottom of the printer as shown: Now go to “Completing Setup and Connecting the Power Cord” on page 42.

34 3 4 | S e t t i n g U p t h e P r i n t e r Attaching the Paper Basket (Epson Stylus Pro 9890) The paper basket is a cloth sheet that attaches to the printer stand and catches your prints as they come out. If you have the Epson Stylus Pro 7890, see page 27 for instructions on attaching the paper ...

36 3 6 | S e t t i n g U p t h e P r i n t e r 5. Use the pins to fasten the posts in place as shown. 6. Insert the round and square poles into the basket cloth as shown:

37 S e t t i n g U p t h e P r i n t e r | 3 7 7. Place the basket under the printer as shown. 8. Snap the center pole in the holder on each side of the stand.

39 S e t t i n g U p t h e P r i n t e r | 3 9 11. Snap the back pole into the holders as shown. 12. Attach the end pieces to the poles at the back of the basket.

40 4 0 | S e t t i n g U p t h e P r i n t e r 13. Lift the back of the basket and attach the end pieces to the posts at the back of the stand. 14. Insert the rod into the fabric channel.

42 4 2 | S e t t i n g U p t h e P r i n t e r 17. Attach the paper guides to the bottom of the printer as shown: 18. Continue with the next section to complete the setup process and connect the power cord. Completing Setup and Connecting the Power Cord 1. Attach the manual holder to the left or rig...

43 S e t t i n g U p t h e P r i n t e r | 4 3 3. Remove any packing tape and plastic film. Check these areas: • the front cover • the ink compartment covers • the maintenance tank(s) 4. Open the roll paper cover and remove the tape and packing material.

44 4 4 | S e t t i n g U p t h e P r i n t e r 5. Open the front cover and remove the tape and packing material. Save the packing material in case you need to ship the printer. 6. Close the front cover. 7. Connect the power cord to the AC inlet on the back of the printer. Note: The illustrations in ...

45 S e t t i n g U p t h e P r i n t e r | 4 5 8. Attach the cable guides to the left or right side of the printer back and route the power cord to the side of the printer as shown. 9. For the Pro 9890, attach the loops on the paper basket cords to the cable guides. 10. Plug the power cord into a pr...

46 4 6 | S e t t i n g U p t h e P r i n t e r Installing Ink Use the ink cartridges that came with your printer for initial ink charging. During the initial installation process, it is normal for most of the ink in each cartridge to be used. The cartridges shipped with your printer are provided mai...

47 S e t t i n g U p t h e P r i n t e r | 4 7 3. Remove the ink cartridges from their packages, then gently shake each cartridge for about 5 seconds. 4. Note the location of the slots corresponding to each cartridge. 5. Install the ink cartridges in the printer. Hold each cartridge with the arrow p...

48 4 8 | S e t t i n g U p t h e P r i n t e r 6. After installing all 9 cartridges, close the ink covers. The printer begins charging the ink delivery system and the P Power light flashes. After ink charging is completed, you need to load paper before READY will appear on the display. See page 55 f...

49 S e t t i n g U p t h e P r i n t e r | 4 9 2. Plug the interface cable into the appropriate port on the printer. 3. Plug the other end of the cable into the appropriate connector on your computer, or network switch or hub. Installing the Software for Macintosh Follow the steps below to install t...

50 5 0 | S e t t i n g U p t h e P r i n t e r 5. Follow the on-screen instructions to install the printer software (including the printer driver and EPSON LFP Remote Panel utility) and register your printer. 6. Click the User’s Guide icon to place links to the User’s Guide , Network Guide , and Eps...

51 S e t t i n g U p t h e P r i n t e r | 5 1 5. Click your printer model. 6. Click the Install button.

52 5 2 | S e t t i n g U p t h e P r i n t e r 7. Read the license agreement and click Accept . 8. When you see a screen asking you to turn on the printer, press the printer’s P Power button. (Make sure the printer is connected; see page 48.) For network connection, click the Manual button, select t...

53 S e t t i n g U p t h e P r i n t e r | 5 3 Downloading and Updating the Firmware 1. Click the EPSON LFP Remote Panel 2 icon on your desktop. You see the LFP Remote Panel. 2. Select your printer, then click the Firmware Updater button. When you see the prompt, click OK to have the EPSON LFP Remot...

54 5 4 | S e t t i n g U p t h e P r i n t e r Configuring the Printer’s Network Adapter Once the printer is connected to your network, follow these steps to configure it: 1. Turn on the printer. 2. Start EpsonNet Config. The EpsonNet Config program searches for all Epson printers on the network and...

55 55 The Epson Stylus Pro 7890 and Pro 9890 print on a variety of media, including roll paper and cut sheets in widths up to 24 inches (610 mm) for the Pro 7890 or 44 inches (1118 mm) for the Pro 9890. You can also use heavy stock, such as posterboard up to 59 mil (1.5 mm) thick. This chapter inclu...

56 5 6 | H a n d l i n g P a p e r a n d O t h e r M e d i a Always test samples of paper stock in the printer before purchasing large quantities or printing large jobs. If you use non-Epson paper or other media, you may need to adjust various settings and create special paper configurations. See pa...

57 H a n d l i n g P a p e r a n d O t h e r M e d i a | 5 7 Using Roll Paper You can use roll paper with a 2- or 3-inch core and a width of up to 24 inches (61 cm) for the Pro 7890, or 44 inches (112 cm) for the Pro 9890. Manually switching rolls is a simple process. Roll Paper Guidelines When prin...

58 5 8 | H a n d l i n g P a p e r a n d O t h e r M e d i a 5. Press to exit the menu. If your paper does not appear on the control panel, check the instructions included with the paper, or look on the Epson website (www.proimaging.epson.com). If you are using non-Epson paper, consult the manufactu...

60 6 0 | H a n d l i n g P a p e r a n d O t h e r M e d i a Setting Up Automatic Media Tracking and Identification Before you load roll paper in the printer, you can set up the automatic media tracking system. This system prints a barcode on the edge of the paper that indicates the media type, roll...

61 H a n d l i n g P a p e r a n d O t h e r M e d i a | 6 1 Placing the Paper in the Printer 1. Open the roll paper cover. 2. Push the lock lever down firmly, then move the roll paper holder to the left.

63 H a n d l i n g P a p e r a n d O t h e r M e d i a | 6 3 5. Release the tension lever on both adapters. 6. Push the adapters into the paper core at both ends of the roll. Then pull down the tension levers.

64 6 4 | H a n d l i n g P a p e r a n d O t h e r M e d i a 7. Move the roll paper to the right side until it touches the roll paper guide. 8. Slide the roll paper holder to align the left adapter with the u on the holder.

65 H a n d l i n g P a p e r a n d O t h e r M e d i a | 6 5 9. Roll the paper slowly into position. 10. Slide the roll paper holder to the right to secure it in the printer. Make sure both ends of the roll paper are secured in the adapters.

66 6 6 | H a n d l i n g P a p e r a n d O t h e r M e d i a 11. Pull up the lock lever to lock the paper in place. 12. If the light is not on, press the button. Loading the Paper for Printing 1. Insert the paper into the slot and pull it down.

68 6 8 | H a n d l i n g P a p e r a n d O t h e r M e d i a Cutting Paper Manually with the Built-in Cutter When you’re not using the Auto Cut On setting, you can cut roll paper manually by pressing a button after your print job is finished. You can use the button to cut most types of paper. 1. Bef...

69 H a n d l i n g P a p e r a n d O t h e r M e d i a | 6 9 Removing Paper from the Printer 1. Open the roll paper cover. 2. Press the button to release the paper. • If automatic media tracking is on, the barcode and paper information is printed. • If you are not using the Auto Take-Up Reel, the pa...

70 7 0 | H a n d l i n g P a p e r a n d O t h e r M e d i a • If you are using the Auto Take-Up Reel, you need to rewind the paper manually. 3. Push down the lock lever firmly to release it. Then move the roll paper holder all the way to the left and remove it from the roll.

71 H a n d l i n g P a p e r a n d O t h e r M e d i a | 7 1 4. Roll the paper forward so that it rests on top of the printer. 5. Pull up the tension levers, then remove the adapters from the paper roll. 6. Rewind the paper carefully and place it in its original package.

72 7 2 | H a n d l i n g P a p e r a n d O t h e r M e d i a Using Cut Sheet Paper You can print on many types of cut sheet paper and other media. The printer accepts sheets in widths from letter size/A4 to 24 inches (61 cm) for the Pro 7890 or 44 inches (112 cm) for the Pro 9890. You can leave your...

73 H a n d l i n g P a p e r a n d O t h e r M e d i a | 7 3 3. Feed the sheet into the paper slot until it meets resistance. Make sure the right edge of the paper is straight and aligned with the vertical line on the roll paper cover. 4. Press d . The sheet feeds into printing position automaticall...

74 7 4 | H a n d l i n g P a p e r a n d O t h e r M e d i a Loading Heavy Sheets Make sure you load paper in the portrait orientation (short edge first). The only exception is paper that is more than 19 mil (0.5 mm) thick and 28.6 inches (728 mm) long, which should be loaded in landscape orientatio...

75 H a n d l i n g P a p e r a n d O t h e r M e d i a | 7 5 5. Press the button. 6. Press the button to move the paper into printing position or wait for the paper to move into position automatically. 7. If you see a question on the display about paper settings, select Yes if the settings are corre...

76 7 6 | H a n d l i n g P a p e r a n d O t h e r M e d i a If you’ve selected a non-standard platen gap, the following symbols appear in the corner of the display to remind you of the narrow or wide setting: When you switch media, don’t forget to change the setting back to STANDARD. If you’re prin...

77 H a n d l i n g P a p e r a n d O t h e r M e d i a | 7 7 2. For the Pro 9890, raise the back of the basket all the way up. 3. Open the tabs at the front of the basket and tilt it down. Then raise the paper guides. 4. Raise the front of the basket so that the surface is taut. Then lower the paper...

78 7 8 | H a n d l i n g P a p e r a n d O t h e r M e d i a Catching Printouts Under the Printer Follow these steps to catch printouts under the printer: 1. Raise the paper guides and tilt the front of the basket down. 2. Lower the paper guides, then raise the front of the basket all the way up. Fa...

79 H a n d l i n g P a p e r a n d O t h e r M e d i a | 7 9 3. For the Pro 9890, adjust the basket based on your print size. • 23.4 × 33.1 inches (A1) or smaller • Larger than 23.4 × 33.1 inches (A1) Note: If printouts on matte paper have banding, pull the paper guides forward.

80 8 0 | H a n d l i n g P a p e r a n d O t h e r M e d i a Storing the Paper Basket If you are not using the paper basket, you can fold it out of the way. 1. For the Pro 9890, raise the back of the basket. 2. Raise the paper guides, then adjust the tabs and raise the front of the basket. Lower the...

81 H a n d l i n g P a p e r a n d O t h e r M e d i a | 8 1 Optimizing the Settings for Your Paper When you choose a media type in your Epson printer software, the driver automatically determines the best settings for your paper. However, you may want to fine-tune how the printer handles various me...

83 H a n d l i n g P a p e r a n d O t h e r M e d i a | 8 3 Printing Your Paper Configurations You can print a list showing the settings for all your paper configurations. This makes it easy to select the configuration you want for a particular type of paper. 1. Press r Menu , then press d to highl...

86 8 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select a Paper Size setting with an Auto Expand or Retain Size option, or create a custom paper size, as described below....

87 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 8 7 Choosing Page Setup and Basic Print Options You can choose from several options for printing on cut sheets or roll paper. You can also select the orientation of your image and the paper size. For printing on roll media, creat...

88 8 8 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X 3. Choose your printer from the Printer menu. 4. Click the Paper Size drop-down menu. • If you’re printing on a cut sheet, choose the size of the paper you are using and one of the options listed below. Then continue with ste...

89 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 8 9 Also be sure to select roll paper options, as described on page 96. The following settings are available, depending on the size you choose: • The Sheet size setting prints on cut sheet paper with a bottom margin larger than t...

93 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 9 3 • Finest Detail for sharper edges on vector-based data including text, graphics, and line art. (This setting does not affect photographs and is not recommended for large files.) Continue with the instructions in the next sect...

94 9 4 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X profile that matches the Media Type setting you selected. In most cases, you will get better results by applying color management in your application, rather than in the printer driver. Choosing Advanced Media Control Options...

96 9 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X Choosing Roll Paper Options If you are printing on roll paper, make sure you choose one of the roll paper options as the Paper Size setting, as described on page 88. In addition, you need to check these settings for various c...

97 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 9 7 • Off disables automatic cutting. Choose this setting if you want to operate the cutter manually, use the optional Auto Take-Up Reel, or print multiple print jobs without cutting. See page 68 for instructions on using the but...

98 9 8 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X Controlling Borderless Image Expansion To control the amount of expansion when printing using a Paper Size with the Auto Expand option, select Roll Paper Settings from the drop-down menu. You see this screen: Adjust the slide...

99 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 9 9 Choosing Advanced Black and White Photo Settings Advanced Black and White Photo mode allows you to easily produce neutral and toned black-and-white prints using your Epson driver. This mode offers an alternative black and whi...

101 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 1 0 1 • Shadow Tonality and Highlight Tonality allow you to control tonality only in the shadow or highlight areas of your image. • Max Optical Density adjusts the overall density or focus of the print. Create a soft focus print...

102 1 0 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X 2. After verifying that your settings are correct, select Save As from the Presets drop-down menu. 3. Type a name for your custom preset and click OK . 4. When you’re ready to print, click the Print button. Whenever you wa...

103 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 1 0 3 Managing Print Jobs After you click Print, you can monitor the progress of your print job. Follow these steps: 1. Click the icon for your printer on the Dock. If necessary, double-click your printer (and print queue) name....

104 1 0 4 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X Selecting the Correct Media Type Setting The following table lists the settings designed to produce the best results on Epson media. If your paper is not listed, check the instructions included with the paper, or look on t...

105 P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X | 1 0 5 Standard Proofing Paper Production Standard Proofing Paper Production Proofing Paper White Semimatte Proofing Paper White Semimatte Proofing Paper Publication Proofing Paper Publication Proofing Paper Commercial Proofing P...

106 1 0 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r M a c O S X Plain Paper Plain paper Plain Paper Others DisplayTrans Backlight MediaDisplayTrans Backlight Film Plus DisplayTrans Backlight Media Clear Film Clear Film Enhanced Adhesive Synthetic Paper Enhanced Adhesive Synthetic Paper...

108 1 0 8 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Sizing Images for Borderless Printing on Roll Paper For true borderless printing on roll paper, you can select either Auto Expand or Retain Size or create a custom paper size, as described on page 116. Your image may be ...

109 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 0 9 Choosing Basic Print Options The driver offers automatic settings that optimize print quality and speed when you’re using Epson media. You can also choose custom settings for more control over your printer and color mana...

113 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 1 3 Hot Press Natural Hot Press Natural Premium Canvas Satin Premium Canvas Satin Premium Canvas Matte Premium Canvas Matte Exhibition Canvas Matte Exhibition Canvas Matte Exhibition Canvas Satin Exhibition Canvas Satin Exhi...

114 1 1 4 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Choosing Color Management Options The printer driver offers several methods for managing the color in your prints, including turning the driver’s color management settings off. If you are using color management settings ...

115 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 1 5 • Color Controls lets you specify individual values for adjusting brightness, contrast, saturation, and CMY inks, or choose from three Printer Color Adjustment modes. You can also choose from two Gamma settings, and use ...

116 1 1 6 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s • ICM adjusts colors based on the printer’s ICC profile, using the Image Color Matching system. You can choose the input profile and other settings as shown below. In most cases, you will get better results by applying c...

119 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 1 9 8. Choose one of the following Auto Cut settings: • Normal Cut allows margin space at the top and bottom of each image. • Double Cut extends the space between images and trims each print individually. This provides the c...

120 1 2 0 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s 2. For the Source setting, select Sheet . 3. For the Size setting, select the size of the sheet loaded in the printer. If the size of your paper is not listed, you can create a custom paper size. Select User Defined . Yo...

122 1 2 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Choosing Page Layout Options You can print a poster-size image, even if your application does not support poster printing. Follow these steps to reduce or enlarge your image: 1. On the Properties or Preferences window, c...

125 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 2 5 • Highlight Point Shift helps to reduce gloss differential by adding density to the highlights of your image or the full page. • The tone color circle adjusts the hue of your black and white print. Click on any portion o...

127 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 2 7 4. On the Main tab, select any other necessary setting for your paper in the Media Settings box. (See page 109 through page 116 for details.)

129 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 2 9 Saving, Exporting, and Importing Custom Settings You can save groups of settings so you can reuse them for future print jobs with the same profile/printer/ink/media combination. You can also export them as a file that yo...

130 1 3 0 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s 4. After saving your settings, you can do the following: • To use the setting group to print right away, select the name you gave it in the Select Setting list, if necessary, and print. • To save the settings to a file t...

131 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 3 1 Editing Printer Driver Settings 1. Click the Utility tab, then select Menu Arrangement . 2. Select the item you want to edit. You can do the following: • Drag and drop the items to rearrange them • Add or delete groups •...

132 1 3 2 | P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s Managing Print Jobs Your printer comes with two utilities that let you check on your print jobs and cancel, pause, or restart them. The Progress Meter opens each time you send a print job. Status Monitor 3, which appears...

133 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 3 3 Optimizing Print Speed You can use the Speed and Progress utility to improve printing speed. 1. Click the Utility tab, then click the Speed and Progress button. You see this window: 2. Select from the following options: ...

135 P r i n t i n g W i t h E p s o n D r i v e r s f o r W i n d o w s | 1 3 5 Setting Monitoring Preferences You can choose when and how you want to be notified of problems, whether you want a Status Monitor 3 icon to appear on your Windows taskbar, and whether you want to allow monitoring by othe...

137 137 For the most precise color in your prints, you can use profiles designed specifically for your printer model and paper type. Basic profiles are installed with your printer driver. For a list of the profiles and their corresponding media types, see page 192 (roll paper types) or page 197 (cut...

138 1 3 8 | M a n a g i n g C o l o r W i t h P r o f i l e s You see this window: 3. Select U.S. Prepress Defaults or North America Prepress 2 from the Settings menu to set Adobe RGB (1998) as the color space. Click OK . 4. Open the photo you want to print. If you see an Embedded Profile Mismatch m...

139 M a n a g i n g C o l o r W i t h P r o f i l e s | 1 3 9 6. Select File , then click Print or Print with Preview . 7. Click More Options or Show More Options , then select Color Management . 8. Click Page Setup , select page settings as necessary, and click OK . 9. Under Color Handling , select...

140 1 4 0 | M a n a g i n g C o l o r W i t h P r o f i l e s Selecting Print Settings and Printing 1. Click the Print button, select Stylus Pro 7890 or Stylus Pro 9890 , and select Printer Settings or Print Settings . 2. Select the Media Type setting for your paper (see page 104). 3. Set the rest o...

141 M a n a g i n g C o l o r W i t h P r o f i l e s | 1 4 1 Windows Printing With a Color Profile First you set up your color management environment in Photoshop and assign a profile to your image, then you select your print settings and print. Setting Up Photoshop and Assigning a Profile 1. Open ...

145 145 The Epson Stylus Pro 7890 and Pro 9890 require little maintenance to keep working at their best. This chapter describes the following routine procedures: • Checking printer status • Checking and cleaning the print head • Aligning the print head • Replacing ink cartridges • Changing the date ...

146 1 4 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Printing Status Information The status check sheet shows some of the current default settings, the page count, and the status of the maintenance tank. 1. Make sure paper is loaded in the printer. 2. Press r Menu . 3....

147 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 4 7 For more information about the Printer Status menu, see page 213. Checking Printer Status From the Printer Driver The Epson Status Monitor utility installed with your printer driver lets you check the levels of ink i...

148 1 4 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r The software checks the amount of ink in the printer and maintenance tank(s) and displays one of these windows: Checking and Cleaning the Print Head If your printed image shows a color shift or horizontal lines, you ...

149 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 4 9 3. Select the Nozzle Check icon and follow the instructions on the screen. 4. After the pattern is printed, use at least a 10 × eye loupe to examine it. • If the pattern looks good, as shown below, the print head is ...

150 1 5 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r • If any dots or segments are missing or deflected, as shown below, run a cleaning cycle as described on page 151. Then print another nozzle check pattern to make sure the nozzles are clean. • If the nozzles are stil...

151 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 5 1 Running Cleaning Cycles You can run several types of cleaning cycles from the control panel (or from the Epson LFP Remote Panel2): normal cleaning, power cleaning, and cleaning each pair of ink colors. Run the power ...

152 1 5 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Aligning the Print Head Aligning the print head is the most important thing you can do to ensure the best print quality. If banding appears on your prints, if they look grainy or blurry, or if you see misregistration...

153 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 5 3 10. Select BI-D ALL and press OK to start the alignment process. 11. When done, press to exit head alignment mode. Replacing Ink Cartridges Before you begin a large print job, you should check your ink levels. If one...

154 1 5 4 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r You can purchase genuine Epson ink and paper from an Epson Professional Imaging Authorized Reseller. To find the nearest reseller, visit www.proimaging.epson.com (U.S. sales), www.epson.ca (Canadian sales), or call 8...

156 1 5 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 8. Close the ink cover. Once the cartridge is installed, the printer returns to its READY state. Caution: Do not remove and re-insert cartridges more often than necessary. Doing so can compromise the needle valve sea...

157 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 5 7 Switching Black Ink Mode You can switch the black ink from Photo Black to Matte Black or vice-versa by pressing the button on the control panel. • The Photo Black cartridge is ideal for printing photographic images o...

158 1 5 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r Using Maintenance Mode Maintenance mode allows you to make special settings and perform maintenance procedures that may be needed occasionally. You can use maintenance mode to do the following: • Change the language ...

159 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 5 9 • To run a super strong cleaning cycle, press d to highlight SS CLEANING , then press r to display EXECUTE . Press OK to start the cleaning cycle. • To return all control panel settings to their default values, press...

160 1 6 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 5. To remove the cutter cover, press in the tab and pull it down. 6. Loosen the screw using a cross-head screwdriver.

161 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 6 1 7. Carefully remove the cutter. 8. Dispose of the cutter in accordance with local regulations. Installing the New Cutter Remove the new cutter from its package, then follow these steps to install it: 1. Insert the ne...

162 1 6 2 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 2. Tighten the screw using a cross-head screwdriver. 3. Align the cover, then press it in until it clicks into place. 4. Press OK to finish the replacement process. The cutter moves to home position. 5. Run the Cutte...

163 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 6 3 Replacing the Maintenance Tank The maintenance tank stores ink that gets flushed from the system during the initial ink charge and manual and automatic print head cleaning. When the tank is almost full, the message M...

165 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 6 5 Cleaning the Printer To keep your printer working at its best, clean it if it becomes soiled. 1. If your prints are soiled by ink on the roller, load inexpensive roll paper and press d to feed the paper without print...

166 1 6 6 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 5. If your prints are soiled on the back, wipe the blue area carefully. 6. If powdery dust has accumulated, use a toothpick or similar tool to remove it. 7. Remove the paper basket. Then clean away any dust or dirt a...

167 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 6 7 8. If the outer case is dirty, clean it with a soft, clean cloth dampened with mild detergent. Keep the ink cartridge compartments closed to prevent water from getting inside. 9. To wash the paper basket, remove the ...

168 1 6 8 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 4. Open the front cover and reinstall the packing material that you removed from the print head during setup. Then close the cover. 5. Before you remove the printer from the stand, make sure the casters are locked. 6...

169 M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r | 1 6 9 7. Lift the printer using the hand grips where provided. (See the stickers located near the rear hand grips for the correct holding position.) 8. Keep the printer level while moving it. See page 170 for information a...

170 1 7 0 | M a i n t a i n i n g a n d T r a n s p o r t i n g t h e P r i n t e r 5. Release the front casters. 6. Carefully roll the printer to its new location, then lock the casters. Setting Up the Printer After Transportation Setting up the printer after transporting it is almost identical to ...

171 171 As you use your printer, you may occasionally experience a problem. You can diagnose the problem following the guidelines in this chapter or check the FAQs at www.proimaging.epson.com. Then try the most likely solutions until the problem is fixed. This chapter provides instructions for the f...

172 1 7 2 | S o l v i n g P r o b l e m s Checking Error Messages and Lights The control panel includes various lights and an LCD screen to indicate the status of the printer: When your paper runs out, ink is low, or a problem occurs, a message appears on the LCD screen, and the lights on the contro...

176 1 7 6 | S o l v i n g P r o b l e m s Auto Take-Up Reel Error Messages If you have the optional Automatic Take-Up Reel System, check the following list for error messages that might appear: PAPER SETTING ERROR CHECK THE PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD PAPER CORRECTLY The paper sourc...

177 S o l v i n g P r o b l e m s | 1 7 7 Improving Print Quality You can often improve print quality by doing the following: • Run a nozzle check and cleaning cycle. See page 148 for instructions. • Align the print head. See page 152 for instructions. • When you send a print job, make sure your pri...

180 1 8 0 | S o l v i n g P r o b l e m s Solving Operational Problems If you can’t turn the printer on, if it stops printing unexpectedly, or if nothing prints, check the following: • Paper is loaded correctly. • The printer is plugged securely into a working electrical outlet that’s not controlled...

181 S o l v i n g P r o b l e m s | 1 8 1 Solving Miscellaneous Printing Problems If your printouts are not what you expected, try the suggestions below: Nothing prints. ◗ Turn off the printer and computer. Make sure the interface cable is securely plugged in. Then restart the printer and computer. ...

183 S o l v i n g P r o b l e m s | 1 8 3 Solving Paper Problems If paper feed or paper jam problems occur frequently, try one or more of the following solutions: • For roll paper, try adjusting the Paper Suction setting. See page 81 for more information. You can also adjust this setting through you...

184 1 8 4 | S o l v i n g P r o b l e m s Fixing Paper Eject Problems If the paper is curled too tightly to eject properly, make sure the paper guides are attached to the printer. There are two paper guides for the Epson Stylus Pro 7890 and five for the Pro 9890. Attach the guides to the bottom of t...

185 S o l v i n g P r o b l e m s | 1 8 5 Clearing Paper Jams When roll paper gets jammed in the printer, printing stops and you see a PAPER JAM message on the LCD screen. Follow these steps to clear a paper jam: 1. Cut the paper at the paper insertion slot. 2. Press the button to release the paper....

186 1 8 6 | S o l v i n g P r o b l e m s 4. Open the front cover if necessary. 5. Carefully pull down the jammed paper. Caution: To avoid damaging the printer, do not touch the cables around the print head or the roller, ink absorption pad, or ink tubes. 6. Close the front cover, if necessary. Pres...

187 S o l v i n g P r o b l e m s | 1 8 7 Solving Problems With the Optional Auto Take-Up Reel If you have problems using the optional Auto Take-Up Reel, try these solutions: • Make sure you turned the printer off and then on again after installing the Auto Take-Up Reel, and that the cable is secure...

188 1 8 8 | S o l v i n g P r o b l e m s Windows 1. Do one of the following: Windows 8.x : Navigate to the Apps or All Apps screen. Select Control Panel > Programs > Programs and Features . Select the uninstall option for your Epson product, then select Uninstall . Windows 7 and Windows Vista...

189 189 Clearing Stored Print Information Your Epson printer stores various print information for the last 10 jobs printed, such as print job name, computer name, date, time, number of prints, etc. If you wish to clear this information (for example, before selling your Epson printer to another party...

190 1 9 0 | S p e c i f i c a t i o n s Electrical Check the label on the back of your printer for voltage information. Dimensions and Weight Printer Interfaces • USB (1.1 and 2.0 compatible) • Ethernet 10/100 BaseT Specification Description Input voltage range 90 V to 264 V Rated frequency range 50...

191 S p e c i f i c a ti on s | 1 9 1 Safety Approvals Media Roll Paper Safety standards UL 60950-1CSA 22.2 No. 60950-1 EMC FCC part 15 subpart B, class BCAN/CSA-CEI/IEC CISPR 22 Class B Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, ...

192 1 9 2 | S p e c i f i c a t i o n s Epson Roll Paper Information and ICC Profiles Paper name Thickness Borderless printing recommended Core diameter ICC profile* Premium Glossy Photo Paper (250) 10 mil(0.27 mm) Yes 3 inch Pro9890_9908_7890_7908_PremiumGlossyPhotoPaper250_PK.icc Premium Semigloss...

194 1 9 4 | S p e c i f i c a t i o n s Cut Sheets Epson Cut Sheet Paper Sizes Weight range 17 lb (64 g/m 2 ) bond up to posterboard Size group Size name Measurements A Series A4 8.3 × 11.7 inches (210 × 297 mm) A3 11.7 × 16.5 inches (297 × 420 mm) Super A3/B 13 × 19 inches (329 × 483 mm) A2 16.5 × ...

197 S p e c i f i c a ti on s | 1 9 7 Epson Cut Sheet Paper Information and ICC Profiles * PK profiles are for Photo Black ink; MK profiles are for Matte Black ink. Paper name Thickness ICC profile* Premium Photo Paper Semi-gloss 10 mil(0.27 mm) Pro9890_9908_7890_7908_PremiumSemiglossPhotoPaper_PK.i...

198 1 9 8 | S p e c i f i c a t i o n s Printable Area Default roll paper margins are 0.59 inch (15 mm) top and bottom, and 0.12 inch (3 mm) right and left. Using the menu system, you can set all the margins to 15 mm or 3 mm, or set the top margin to 35 mm. See page 213 for details. The borderless p...

200 2 0 0 | U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l Loading Roll Paper Onto the Take-Up Reel Before you load roll paper onto the take-up reel core, check the following: • Turn off the Auto Take-Up Reel to avoid injury. • Make sure that the leading edge of the roll paper is stra...

201 U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l | 2 0 1 Winding Prints Forward 1. Tape the leading edge of the paper to the take-up reel core in three places. 2. Press the d button to feed the paper forward and create some slack. 3. Set the Manual switch on the Auto Take-Up Reel to...

202 2 0 2 | U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l Winding Prints Backward 1. Wind the bottom of the roll paper around the back of the reel as shown below, then tape the leading edge of the paper to the reel in three places. 2. Press the d button to feed the paper forward and ...

203 U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l | 2 0 3 Printing Using the Auto Take-Up Reel Once the Auto Take-Up Reel is installed and paper is attached to it, you can use it to take up your prints. 1. Set the Auto switch to Forward or Backward , depending on how you set up the p...

204 2 0 4 | U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l 5. To remove your prints, turn the lever to unlock the reel, and then slide it left. Support the reel with one hand to keep it from falling. 6. Remove the take-up reel core from the paper stop on both ends of the reel. Reversi...

205 U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l | 2 0 5 2. Reverse the paper stop so that the smaller knob is on the outside. Then pinch the clip and reinstall the paper stop on the drive unit. 3. Remove the paper stop from the movable unit by pinching the knob.

206 2 0 6 | U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l 4. Reverse the paper stop so that the smaller knob is on the outside. Then pinch the knob and reinstall the paper stop on the movable unit. Installing a Take-Up Reel Core 1. Make sure the lock lever is released. Then slide the...

208 2 0 8 | U s i n g t h e O p t i o n a l A u t o T a k e - U p R e e l 4. Turn the lever to the front to lock the movable unit.

209 209 This Appendix summarizes the functions of the control panel’s lights and buttons (below), describes the informational messages and icons you may see on the LCD screen (see page 212), and lists the available menu settings (see page 213). Control Panel Buttons and Lights Buttons Button Descrip...

210 2 1 0 | C o n t r o l P a n e l d Paper feed Down Feeds the paper forward. Press and hold to feed paper faster. When paper is unlocked, reduces paper suction Changes setting parameters within menu mode u Paper feed Up Feeds the paper backward When paper is unlocked, increases paper suction Chang...

211 C o n t r o l P a n e l | 2 1 1 Lights See “Checking Error Messages and Lights” on page 172 for instructions on responding to problems indicated by the printer lights. Light Description P Power On: printer is turned on Flashing: printer is printing or shutting down Off: printer is turned off Pau...

212 2 1 2 | C o n t r o l P a n e l LCD Screen Icons Icon Description Paper Source icons Sheet Roll paper with Auto Cut On Roll paper with Auto Cut Off Platen Gap icons Widest Wider Wide Narrow Roll paper icons Displays when a non-default ROLL PAPER MARGIN setting is selected in the PRINTER SETUP me...

213 C o n t r o l P a n e l | 2 1 3 Menu Setting Summary Press the Menu button to enter menu mode and select the settings summarized here. Menu setting Description PRINTER SETUP menu PLATEN GAP Adjusts the distance from the print head to the paper; see page 75 for details. STANDARD for most printing...

214 2 1 4 | C o n t r o l P a n e l TEST PRINT menu NOZZLE CHECK Prints a nozzle check pattern; see page 149 for details. STATUS SHEET Prints a sheet showing the status of various printer parts and settings; see page 146 for details. NETWORK STATUS SHEET Prints a sheet showing the network settings; ...

215 C o n t r o l P a n e l | 2 1 5 PAPER SETUP menu (see page 57 for details) ROLL PAPER REMAINING Sets up the automatic media tracking and identification system. When this setting is ON , you can also set the ROLL PAPER LENGTH and ROLL LENGTH ALERT to keep track of the remaining paper. See page 60...

216 2 1 6 | C o n t r o l P a n e l PAPER SUCTION Adjusts the suction pressure when printing on thin paper or backlight film. STANDARD–1 to –4 SET ROLL PAPER TENSION Raises the tension to prevent wrinkles when printing on cloth or thin paper. STANDARDHIGHHIGHER REMOVE SKEW Reduces paper skew. HEAD A...

217 217 A Accessories, 12Adobe Photoshop, 137 to 143Advanced Black and White Photo Mac OS X, 99 to 101Windows, 123 to 125 Aligning print head, 152 to 153Always spool RAW datatype setting, 134 Auto Cut setting Mac OS X, 96Windows, 119 Auto Rotate setting, Windows, 119Automatic media tracking, 60Autom...

218 2 1 8 | I n d e x Custom Preset Mac OS X, 101 to 102Windows, 129 to 130 Cut sheet paper loading, 72 to 73supported sizes, 194 to 196 Cutter cutting paper manually, 68ordering replacement, 12replacing, 159 to 162 D Date and time setting, 157Default settings, restoring, 158 to 159Deleting print jo...