Epson Printer LX-1170- Manuals

8 Getting to Know Your Printer Getting to Know Your Printer Features Your EPSON ® LX-300+/LX-1170 9-pin dot matrix printer provides high-quality printing and superior performance in a compact design. Its features include: ❏ A variety of paper paths to suit your printing needs. ❏ The ability to handl...

Getting to Know Your Printer 9 c Cautions must be observed to avoid damage to your equipment. Notes contain important information and useful tips on the operation of your printer. Important Safety Instructions Read all of these safety instructions before using the printer. In addition, follow all wa...

Getting to Know Your Printer 11 Hot Parts Caution Symbol E NERGY S TAR ® C ompliance As an E NERGY S TAR ® partner, EPSON has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. The International E NERGY S TAR ® Office Equipment Program is a voluntary partnership...

12 Getting to Know Your Printer Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance to th...

Using the Printer 13 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 1 Using the Printer Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . 14Selecting a built-in font . . . . . . . . . . . ....

14 Using the Printer Control Panel Buttons and Lights Tear Off (Font) button*Advances continuous paper to the tear-off position. Feeds continuous paper backward from the tear-off position to the top-of-form position. *Font selectIn the Micro Adjust mode, you can select the font to use for printing b...

Using the Printer 15 1 1 1 1 1 1 1 1 1 1 1 1 Selecting a built-in font Follow these steps to select a built-in font using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing is complete. 2. Hold down the Pause button for three seco...

16 Using the Printer About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setti...

18 Using the Printer * The options available vary depending on the country of purchase. ** These settings take effect only when IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation is selected. Page length for tractor This setting allows you to set the page length (in inches) for conti...

Using the Printer 19 1 1 1 1 1 1 1 1 1 1 1 1 Auto tear off When auto tear off is on and you are using continuous paper with the push tractor, the printer automatically advances the paper perforation to the tear-off position, where you can easily tear off the printed pages. When the printer receives ...

Using the Printer 21 1 1 1 1 1 1 1 1 1 1 1 1 Data length Set the data length of the serial interface to 7 bit or 8 bit . See your computer manual and software documentation for the proper setting. Parallel I/F bidirectional mode The parallel interface bidirectional transfer mode is used when this fe...

22 Using the Printer Manual feed wait time This sets the amount of wait time between the time paper is inserted into the paper guide and when it is fed. If the paper feeds before you can adjust its position to your satisfaction, you can increase the wait time. Buzzer (beeper) The printer beeps when ...

Using the Printer 23 1 1 1 1 1 1 1 1 1 1 1 1 c Caution:Whenever you turn off the printer, wait at least five seconds before turning it back on; otherwise, you may damage the printer. 2. While holding down the Tear Off (Font) button, turn on the printer. The printer enters the Default Setting mode an...

24 Printing on Continuous Paper Your printer can handle continuous paper with the tractor. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor. The following guidelines can help you decide where to position the tractor: ❏ Do you want to switch between prin...

27 c Caution:Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. 5. To separate the incoming paper from the printed paper, attach the paper guide...

28 7. Make sure the printer cover is closed. Press the LF/FF button to feed the paper to the loading position. When the printer receives data, it begins printing automatically. 8. After you finish printing, follow the steps in the next section to tear off your printed document. If the first printed ...

30 c Caution:Always tear off your printed document before you press the Load/Eject button. Reverse feeding several pages at a time may cause a paper jam. Switching back to single sheets To switch to single sheets, press the Load/Eject button; the printer feeds the paper backwards into the standby po...

37 First mark a point 2.5 mm (0.1 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perfor...

38 c Caution:Never use the tear-off feature (as described below) to feed continuous paper with labels backwards; they may come off their backing sheet and jam the printer. Using the Tear Off button After the printer finishes printing your document, check that the Tear Off (Font) lights are not flash...

40 5. After you set the tear-off position, press the Pause button to exit the Micro Adjust mode. 6. Tear off the printed pages. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Printing on Single Sheets You can load single-shee...

42 3. Slide a sheet of paper down firmly between the edge guides until it meets resistance. For normal use, turn on the printer without pressing any other buttons. When the printer receives data, it begins to print. c Caution:Use the paper-feed knob on the right side of the printer only to clear pap...

43 c Caution:When printing on multipart forms, thicker-than-normal paper, labels, or envelopes, make sure your application software settings keep the printing entirely within the printable area. Printing past the edge of these papers can damage the print head. Adjusting the paper-thickness lever Bef...

44 3. Close the printer cover. Multipart forms You can use continuous or single-sheet carbonless multipart forms of up to five parts (one original plus four copies). Before you print on the forms, set the paper thickness lever as described in the previous section. The following tips will help you ge...

45 Labels You must use the tractor as a pull tractor and load paper from the bottom paper slot to print on labels. Before you print on labels, set the paper thickness lever as described in “Adjusting the paper-thickness lever” on page 43. Keep the following tips in mind: ❏ Choose labels mounted on a...

46 Envelopes You can feed envelopes individually using the paper guide. Keep the following tips in mind: ❏ Before loading an envelope, set the paper thickness lever to the proper position. See “Adjusting the paper-thickness lever” on page 43. ❏ To load an envelope, follow the steps in “Loading singl...

47 Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C80637 ✽ for LX-300+/C80639 ✽ for LX-1170) handles up to 50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is t...

48 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever

51 13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use. Note: ❏ To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide. ❏ Make sure the paper guide cover...

54 8. If there is slack in the paper between the push and pull tractors, push in and turn the paper-feed knob on the right side of the pull tractor to remove the slack. 9. See that the paper is not crooked or wrinkled and lock the sprocket units in place. 10. Re-install the printer cover and the pap...

60 If the top or bottom edge of the characters in the self test are a different color from the rest, adjust the ribbon angle. Check the characters printed in red. If the top edge is blue, move the color ribbon adjustment lever forwards. If the bottom edge is yellow, move the lever backwards. Then pr...

61 Replacing the Ribbon Cartridge Genuine EPSON ribbon cartridge When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head...

Using the Printer Software 65 1 1 1 1 1 1 1 1 1 1 1 1 Chapter 2 Using the Printer Software Using the Printer Driver with Windows Me, 98, and 95 . . . . . . . . 67 Accessing the printer driver from Windows applications . . 67Accessing the printer driver from the Start menu . . . . . . . . . 69Changin...

66 Using the Printer Software Using the Printer Driver with Windows Me, 98, and 95 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using...

Using the Printer Software 67 1 1 1 1 1 1 1 1 1 1 1 1 2. Make sure that your printer is selected and then click Printer , Setup , Properties , or Options . (You may need to click a combination of these buttons.) The Properties window appears, and you see the Paper, Graphics, and Device Options menu....

68 Using the Printer Software 2. Click Printers . 3. Right-click your printer icon, and click Properties . The screen displays the Properties window, which contains the paper, Graphics, Device Options, and Utility menus. These menus display the printer driver settings. 4. To view a menu, click the c...

70 Using the Printer Software Note:To access the printer driver from the Control Panel, in the Main window, double-click the Control Panel icon, then the Printer icon. Make sure your printer is highlighted, then click Setup . Accessing the printer driver from the Control Panel Follow these steps to ...

Using the Printer Software 71 1 1 1 1 1 1 1 1 1 1 1 1 Changing the printer driver settings You can change printer driver settings in the Print (or Print Setup) dialog box and the Options dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page 78. When yo...

Using the Printer Software 75 1 1 1 1 1 1 1 1 1 1 1 1 3. Right-click your printer icon, and click Document Defaults . The screen displays the Default Document Properties window, which contains the Page Setup and Advanced menus. These menus display the printer driver settings. When you click Properti...

76 Using the Printer Software When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. When you access the printer driver from the Control Panel, the printer driver settings you make can apply to all your applications. To check...

Using the Printer Software 77 1 1 1 1 1 1 1 1 1 1 1 1 3. Click Options (or a similar button) to view the Advanced Document Properties dialog box, which includes the Graphics Resolution, Color, and Optimizations printer driver settings. See “Changing the printer driver settings” on page 78 to change ...

78 Using the Printer Software Changing the printer driver settings You can change printer driver settings in the Document Properties dialog box and the Advanced Document Properties dialog box. For an overview of the available settings, see “Printer Driver Settings Overview” on page 78. To open these...

Using the Printer Software 79 1 1 1 1 1 1 1 1 1 1 1 1 The monitoring settings are shown below. Dithering You can leave this option set to Fine, which is the default setting, or select another dithering pattern depending on the kind of printout you want. Intensity/ Intensity Control Move the slider t...

80 Using the Printer Software About the EPSON Status Monitor 3 Utility The EPSON Status Monitor 3 utility that comes with your printer is available for Windows Me, 98, 95, 2000 or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooti...

Using the Printer Software 81 1 1 1 1 1 1 1 1 1 1 1 1 Setting up EPSON Status Monitor 3 Follow these steps to setup EPSON Status Monitor 3: 1. Open the Utility menu as described in “Using the Printer Driver with Windows Me, 98, and 95” on page 66 or “Using the Printer Driver with Windows 2000 and NT...

82 Using the Printer Software Note:Click the Default button to revert all items to the default settings. Accessing EPSON Status Monitor 3 To access the EPSON Status Monitor 3 utility: ❏ Double-click the printer-shaped shortcut icon on the taskbar. To add a shortcut icon to the taskbar, go to the Uti...

Using the Printer Software 83 1 1 1 1 1 1 1 1 1 1 1 1 Using the EPSON Remote! Utility (LX-300+ only) The EPSON Remote! utility allows you to easily change the printer’s default settings from your computer’s DOS prompt. Installing EPSON Remote! Follow these steps to install the EPSON Remote! utility:...

84 Troubleshooting Chapter 3 Troubleshooting Using the Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 Power Supply . . . . . . . . . . . . . . . . . . . . . . . . ...

Troubleshooting 85 1 1 1 1 1 1 1 1 1 1 1 1 Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose a...

Troubleshooting 87 1 1 1 1 1 1 1 1 1 1 1 1 Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Printing a Self Test” on page 100. If the self test works properly the problem p...

88 Troubleshooting Power Supply Power is not being supplied Printing The printer does not print The lights on the control panel do not go on. Cause What to do The power cord may be unplugged. Check that the power cord is properly plugged into the electrical outlet. The outlet may not be operating. I...

Troubleshooting 89 1 1 1 1 1 1 1 1 1 1 1 1 The software may not be installed properly. Check that the software is installed properly for your printer, as described in your Setup Guide. Check the software’s printer settings. The interface cable may not match the specifications of the printer or compu...

Troubleshooting 91 1 1 1 1 1 1 1 1 1 1 1 1 The print is faint or uneven Dots are missing in printed characters or graphics Printed characters are not what you expected Printed characters have parts missing at the bottom. Cause What to do The ribbon cartridge may not be installed properly. See “Repla...

92 Troubleshooting The software may not be properly configured. Check that the software is correctly configured for your printer. For instructions, see Chapter 2, “Using the Printer Software.” The font selected on the control panel does not print. Cause What to do Your software may be overriding you...

Troubleshooting 93 1 1 1 1 1 1 1 1 1 1 1 1 The print position is not what you expected Paper Handling Single sheets do not feed properly Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. Cause What to do Your application software ...

94 Troubleshooting Cause What to do Continuous paper may be left in the printer. Remove the continuous paper. Set the paper-release lever to the single-sheet position. Insert a new sheet. The paper on the paper guide is positioned too for to the left or right for the peinter to to detect that it is ...

Troubleshooting 95 1 1 1 1 1 1 1 1 1 1 1 1 Continuous paper does not feed properly The tractor does not feed the paper. Cause What to do The paper-release lever may be in the wrong position. Check that the paper-release lever is pulled forward to the continuous-paper position. If not, turn off the p...

96 Troubleshooting When you use side-crimped multipart forms, the copies may not align with the original. Raise the paper guide to keep the printing position accurate. The paper does not eject properly. Cause What to do The page may be too long. Tear off the fresh supply of paper and eject the page ...

Troubleshooting 97 1 1 1 1 1 1 1 1 1 1 1 1 Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. Cause What to do The cut-sheet feeder may be incorrectly installed on the printer. Reinstall it as described under “Cut-sheet feeder” on page 47. The paper-...

98 Troubleshooting The paper feed is crooked. Cause What to do The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Remove some sheets. You may not be using the right type of paper for the cut-sheet feeder. For example, your paper may be t...

Troubleshooting 99 1 1 1 1 1 1 1 1 1 1 1 1 Switching between the cut-sheet feeder and the push tractor does not work properly Using the pull tractor with the push tractor, continuous paper does not feed properly With the color upgrade kit installed, the printer does not operate properly (LX-300+ onl...

100 Troubleshooting Printing a Self Test Running the printer’s self test helps you determine whether the printer or the computer is causing the problem: ❏ If the self test results are satisfactory, the printer is working properly and the problem is probably caused by your printer driver settings, ap...

Appendix 103 Appendix Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Cleaning the Printer To keep your printer operating at its best, you should clea...

104 Appendix c Caution:Never use alcohols or thinners to clean the printer; these chemicals can damage the printer components as well as the case. ❏ Be careful not to get water onto the printer mechanism or electronic components. ❏ Do not use a hard or abrasive brush. ❏ Do not spray the inside of th...

Appendix 105 5. Make sure that the print head is not hot. Then remove the ribbon cartridge as described in “Replacing the Ribbon Cartridge” on page 61. 6. Make sure the tractor that comes with your printer is installed in the push position. 7. Repack the printer, ribbon cartridge, paper guide, and p...

106 Printer Parts printer cover control panel paper guide paper-release lever paper supports paper guide cover knob edge guides tractor ribbon cartridge parallel interface paper tension unit paper thickness lever power switch power cord serial interface

107 Printer Specifications Mechanical Printing method: 9-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi 337 cps at 12 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi225 cps at 15 cpi Draft condensed 191 cps at 17 cpi225 cps at 20 cpi NLQ 56 cps at 10 cpi67 cps at 12 cpi56 cps...

110 Electronic Interfaces: One standard bidirectional, 8-bit, parallel interface with IEEE-1284 nibble mode support and One EIA-232D serial interface Buffer: 8KB Built-in fonts: Bitmap fonts EPSON Draft 10, 12, 15 cpiEPSON Roman 10, 12, 15 cpi, proportionalEPSON Sans Serif 10, 12, 15 cpi, proportion...

113 For LX-300+ Single sheets (standard): paper guide and cut-sheet feeder entry Single-sheet multipart forms: paper guide entry Width Paper guide:100 to 257 mm (3.9 to 10.1 inches) Cut-sheet feeder:182 to 216 mm (7.2 to 8.5 inches) Length Paper guide:100 to 257mm (3.9 to 10.1 inches) Cut-sheet feed...

114 Envelopes: paper guide entry Continuous paper (standard and multipart): rear and bottom entry Labels: bottom entry Size No. 6: 165 × 92 mm (6.5 × 3.6 inches) No. 10: 241 × 105 mm (9.5 × 4.1 inches) Thickness 0.16 to 0.52 mm (0.0063 to 0.0205 inch) Weight 45 to 90 g/m² (12 to 24 lb) Width 101.6 t...

115 Roll paper: rear entry with optional roll paper holder For LX-1170 Single sheets (standard):paper guide and cut-sheet feeder entry Total thickness 0.16 to 0.19 mm (0.0063 to 0.0075 inch) Label weight 64 g/m² (17 lb) Width 216 ± 3 mm (8.5 ± 0.12 inches) Thickness 0.07 to 0.09 mm (0.0028 to 0.0035...

118 Printable area Single sheets and envelopes: For LX-300+ For LX-1170 A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left and right margins are 3.0 mm (0.12 inch) each. The maximum paper width is 257mm (16.5 inches) and the maximum printable width is 203.2mm (13.6 inches). For singl...

121 Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Standards and approvals U. S. model: A The minimum top and bottom margins are 4.2 mm (0.17 inch). B The minimum left margin is 3.0 mm (0.12 inch). The minimum right margin is 3.0 mm (0.12 inch). ...

122 European model: Australian model: Command Lists Your printer supports the EPSON ESC/P control codes and IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes listed below. EPSON ESC/P control codes Selecting an EPSON ESC/P printer in your software allows you to use adv...

124 IBM 2380 Plus (for LX-300+)/ IBM 2381 Plus (for LX-1170) emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2380 Plus (for LX-300+)/IBM 2381 Plus (for LX-1170) reference manual. General operation: NUL, DC3, ESC j, BEL,...

126 Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the d...

127 For users in North America If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: To speak directly to a technical support representat...

129 Support Via Telephone Pre-Sales Enquiries, Literature Requests and Nearest Dealer For users in the Middle East Some of these services may be available in English only. http://www.epson.com Select your country from our Internet home page for a full list of support and warranty services including:...

130 ❏ Chat directly with a support technician on-line ❏ Email Technical Support Technical Support Via Email and Telephone Pre-Sales Enquiries, Literature Requests and Nearest Dealer Select your country from our Internet home page athttp://www.epson.com. For users in Scandinavia Some of these service...

131 ❏ Email Technical Support Support Via Telephone Pre-Sales Enquiries Literature Requests and Nearest Dealer For users in South Africa Some of these services may be available in English only. Denmark 80 88 11 27 Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Denmark Home Page: http://w...

132 http://www.epson.co.za Visit our Internet home page for a full list of support and warranty services including: ❏ Register your product on-line ❏ Free access to the latest EPSON software drivers ❏ Easy access to frequently asked questions ❏ Interactive web based support tool to help you quickly ...

134 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your EPSON product documentation, type of computer, operating system, application programs, and any information you f...

135 Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problem ❏ Enquiries on repair service and warranty For users in Indonesia Contacts for information, support, and services ...

136 EPSON Support Center For users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users w...

137 ❏ Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Electronic Bulletin Board System An electronic bulletin board system (BBS) is also available to obtain product information and the latest versions of product drivers. You can log ...

138 Epson Trading (M) SDN. BHD Head Office. Epson Helpdesk ❏ Sales enquiries and product information (Infoline) ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) For users in India Contacts for information, support, and services are: World Wide Web (http:/...

140 For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e-mail address below: World Wide Web (http://www.epson.com.ph) Information on product specifications...