Epson p800 - Manuals
Epson p800 – Manual in PDF format online.
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Manual Epson p800
Summary
Contents SureColor P800 User's Guide ..................................................................................................................... 9 Product Basics ...................................................................................................................................
SureColor P800 User's Guide Welcome to the SureColor P800 User's Guide . For a printable PDF copy of this guide, click here . 9
Product Basics See these sections to learn about the basic features of your product. Using the Control PanelProduct Parts LocationsThe Power Off and Sleep TimersEpson Connect Solutions for Smartphones, Tablets, and MoreUsing AirPrintUsing Google Cloud Print Using the Control Panel See these sections...
1 The power light 2 The home button 3 The power button 4 The back button 5 The touch screen 6 The up and down arrow buttons Parent topic: Using the Control Panel The Touch Screen 1 Status icons 2 Load Guide displays when no paper is loaded; Media Setup displays when paper is loaded 3 Opens the ink c...
Status Icons Parent topic: Using the Control Panel Status Icons Status icons may be displayed on the touch screen depending on the product's status. Icons Description Photo Black ink is selected. Matte Black ink is selected. Ink is low. Displays the status of the Ethernet connection. Wired or wirele...
Icons Description Auto Sheet Feeder setting is selected (displays in Load Guide). Fine Art Media setting is selected (displays in Load Guide). Poster Board setting is selected (displays in Load Guide). Roll Paper setting is selected (displays in Load Guide). Thick Paper setting is set to On . Parent...
1. Press the home button, if necessary. 2. Press the setup button. You see a screen like this: 3. Select System Administration . 4. Select Common Settings . 5. Press the down arrow button and select Language . 6. Select a language. Parent topic: Using the Control Panel Adjusting the Screen Brightnes...
You see a screen like this: 3. Select System Administration . 4. Select Common Settings . 5. Select LCD Brightness . 6. Tap the left or right arrows to adjust the screen brightness. 7. Select OK to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the...
Product Parts - Front 1 Paper support and extensions 2 Edge guide 3 Printer cover 4 Ink cartridge cover 5 Front cover 6 Output tray and extension 7 Front manual feed tray 8 Maintenance cartridge cover 9 Control panel 16
10 Print head 11 Paper support edge guide 12 Auto sheet feeder Parent topic: Product Parts Locations Product Parts - Back 1 Rear paper support and extension 2 Roll paper feed slot 3 Vent 4 USB port 5 LAN port 6 Status light 7 Data light 8 AC inlet 17
Parent topic: Product Parts Locations The Power Off and Sleep Timers The product enters sleep mode or turns off automatically if it is not used for a period of time. You canadjust the time period before power management, but increasing the time reduces the product's energyefficiency. Changing the Po...
5. Select Power Off Timer . 6. Select the length of time after which you want the product to automatically turn off when it is not inuse. Parent topic: The Power Off and Sleep Timers Changing the Sleep Timer Setting from the Control Panel You can use the product's control panel to change the time pe...
1. Access the Windows Desktop, right-click the product icon in the Windows taskbar, and select Printer Settings . 2. Click the Utility tab and select Printer and Option Information . You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automati...
You see this window: 3. Select the length of time after which you want the product to automatically turn off when it is not inuse as the Power Off Timer setting. 4. Click Apply . 5. Close the Printer Settings window. Parent topic: The Power Off and Sleep Timers Epson Connect Solutions for Smartphone...
Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrintMobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wirelessnetwork. 1. Set up your product on a network. See the link below. 2. Vis...
Using AirPrint AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version ofiOS, and Mac with the latest version of OS X. Note: If you disabled paper configuration messages on your product control panel, you cannot use AirPrint. See the link below to enable ...
3. Locate your product's IP address on the network status sheet. 4. Enter the IP address into the address bar of a web browser. 5. Select the Google Cloud Print Services option. Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If the option still does...
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Wi-Fi Infrastructure Mode SetupWi-Fi Direct Mode SetupWi-Fi Protected Setup (WPS)Printing a Network Status SheetChanging or Updating Network Connections Wi-Fi Infrastructure Mode Setup You can set up your p...
3 Computer with a wireless interface 4 Computer 5 Internet 6 Ethernet cable (used only for wired connection to the wireless router or access point) Selecting Wireless Network Settings from the Control Panel Parent topic: Wi-Fi or Wired Networking Selecting Wireless Network Settings from the Control ...
7. Press when you finish entering your password and select Proceed . 8. Confirm the displayed network settings and select OK to save them. Note: If you need to change a setting, press the back button. 9. If you want to print a network setup report, select Print . (Otherwise, select Done .) 10. Press...
3 Other wireless device You can select one of these modes to communicate with your computer or device: Access point mode The product itself acts as the network access point for up to 4 devices. When operating in this mode,your product displays an AP connection symbol on the LCD screen. Peer-to-peer ...
Parent topic: Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect yourproduct to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on y...
5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. Your product should now be connected to the network. Parent topic: Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet You can print a network status sheet to help you determine the causes o...
Changing or Updating Network Connections See these sections to change or update how your product connects to a network. Accessing the Web Config UtilityChanging a USB Connection to a Wi-Fi ConnectionChanging a Wi-Fi Connection to a Wired Network ConnectionConnecting to a New Wi-Fi RouterDisabling Wi...
Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wirednetwork connection if necessary. 1. Disable your product's Wi-Fi features. 2. Connect one end of an Ethernet network cable to the product's LAN p...
Related tasks Uninstalling Printing Software - Windows Disabling Wi-Fi Features You may need to disable your product's Wi-Fi features if you change your network connection type orneed to solve a problem with your network connection. Note: Before disabling Wi-Fi features, make a note of your product'...
Loading Media Before you print, load media for the type of printing you will do. Note: Loading media automatically displays the setup screen for media type and size. To turn this display off, press the setup button, select System Administration > Printer Settings > Paper Source Settings > P...
4. Fully extend the output tray. 5. Insert paper, glossy or printable side up, short edge first, against the right side and beneath the tab. 40
6. Press the button on the edge guide and slide it against the paper (but not too tightly). 7. When prompted by the product's LCD screen, select the size and type of the paper you loaded andselect OK . Always follow these paper loading guidelines: • Load only the recommended number of sheets. • Load...
Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Fine Art MediaLoading Posterboard and Thick MediaSelecting the Paper Settings for Each Source - Control PanelSelecting the Default Paper Setup Display and Error Notice Settings Loading Fine Art Medi...
6. Press the front cover to open it. 7. Press the center of the manual feed tray and release it to extend the tray. 43
8. Insert a single sheet of fine art paper into the manual feed tray. Insert it short edge first with theprintable side up. 9. Feed the paper up to the line on the tray. Make sure the paper is flush against the right side, thenpull the paper back gently to align it against the edge of the manual fee...
11. When you see a message on the screen, close the manual feed tray by pushing it in until it latches. 12. Fully extend the output tray. 13. If necessary, select the Paper Size and Paper Type , then select OK . 14. To eject paper, select Eject on the main menu and select Yes to confirm. Caution: Do...
• Check the paper package for any additional loading instructions. Parent topic: Loading Media Related references Cut Sheet Media Loading Capacity Related tasks Loading Paper in the Sheet FeederLoading Posterboard and Thick MediaSelecting the Paper Settings for Each Source - Control PanelSelecting t...
Related tasks Loading Paper in the Sheet FeederLoading Fine Art MediaSelecting the Paper Settings for Each Source - Control PanelSelecting the Default Paper Setup Display and Error Notice Settings Loading Roll Paper (Optional) You can load 13-inch to 17-inch (330 mm to 432 mm) wide roll paper for pr...
3. Tilt the roll paper unit and fit the hooks on the unit into the holes on the back of the printer. 4. Tighten the two screws at the base of the roll paper unit. Parent topic: Loading Roll Paper (Optional) 51
Removing and Installing the Roll Media Adapter - 2-inch Core For roll canvas media with a 2-inch core, you need to remove the roll media adapter from the flange tomatch the core size of your roll canvas media. Note: Thin media (less than 250 gsm) is not supported for this core size. 1. Remove the bl...
Removing and Installing the Roll Media Adapter - 3-inch Core For roll paper with a 3-inch core, you need to install the roll media adapter onto the flange to match thecore size of your roll paper. 1. Remove the black flange from the spindle. 2. Align the triangles on the gray adapter with the triang...
4. Press the roll paper against the fixed flange until that there is no gap between the flange and the rollpaper. 5. Insert the black flange onto the spindle and press in until there is no gap between the flange and theroll paper. Parent topic: Loading Roll Paper (Optional) Loading Roll Paper in the...
3. Open the rear support, but do not pull out the extension. 4. Load the roll paper and spindle into the roll paper unit with the gray flange on the left side. 57
5. Feed the paper into the roll paper feeder until the leading edge touches the feeder. After about threeseconds, the paper moves into the load position. Note: When loading canvas media, leave slack in the roll as it feeds and prints for the best results. If you have trouble feeding canvas media, ch...
Cutting and Removing Roll Paper After printing on roll paper, use scissors as described here to cut your printout from the roll paper. 1. When printing is finished and you see this screen, select Cut to print a cut line and feed the paper. Note: If you select No Cut , you return to the main menu and...
6. To remove the black flange from the spindle, hold the flange and press the edge of the spindle withyour thumbs as shown. If it is difficult to remove, tap the tip of the spindle on the black flange side. 7. Remove the roll paper from the spindle. Store unused roll paper in its original packaging ...
Paper type Loading capacity Epson Premium Presentation Paper Matte 30 sheets 8 × 10 inches (203 × 254 mm) andLetter (8.5 × 11 inches [216 × 279 mm]) Epson Premium Presentation Paper Matte Double-sided 10 sheets 11 × 14 inches (279 × 356 mm), A3(11.7 × 16.5 inches [297 × 420 mm]), 13 × 19inches (330 ...
Paper Type Size Part number Sheet count Epson Bright White Paper Letter (8.5 × 11 inches S041586 500 [216 × 279 mm]) Epson Cold Press Bright Letter (8.5 × 11 inches S041111 100 [216 × 279 mm]) Letter (8.5 × 11 inches S042307 25 [216 × 279 mm]) 13 × 19 inches S042310 25 (330 × 483 mm) 17 × 22 inches ...
Paper Type Size Part number Sheet count Epson Premium Luster Photo 8.3 inches (211 mm) × 32 feet S041408 1 roll Paper (260) (9.8 m) 13 inches (330 mm) × 32 feet S041409 1 roll (9.8 m) 10 inches (254 mm) × 100 feet S042077 1 roll (30.5 m) Epson Metallic Photo Paper Letter (8.5 × 11 inches S045589 25 ...
Paper Type Size Part number Sheet count Epson Premium Photo Paper Letter (8.5 × 11 inches S041286 20 Glossy [216 × 279 mm]) A3 (11.7 × 16.5 inches S041288 20 [297 × 420 mm]) 13 × 19 inches S041289 20 (330 × 483 mm) Letter (8.5 × 11 inches S041667 50 [216 × 279 mm]) 11 × 17 inches S041290 20 (279 × 4...
Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes. Borderless Paper Types • Epson Brochure & Flyer Paper Matte Double-sided • Epson Ultra Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte • Epson Premium Pres...
Paper or Media Type Settings - Product Software For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper/Bright White Paper Epson Bright White Paper Epson Premium Photo Paper Glossy Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Photo Paper Glossy ...
For this paper Select this Paper Type or Media Type setting Epson UltraSmooth Fine Art Paper UltraSmooth Fine Art Paper Epson UltraSmooth Fine Art Paper 325 gsm Standard Proofing Paper (240) UltraPremium Photo Paper Luster Proofing Paper White Semimatte Standard Proofing Paper Publication Standard P...
9. Repeat these steps to select another paper source to change. Paper or Media Type Settings - Control Panel Parent topic: Loading Media Paper or Media Type Settings - Control Panel For this paper Select this Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Premium Photo Pap...
Printing from a Computer Before printing from your computer, make sure you have set up your product and installed its softwareas described on the Start Here sheet. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If...
Advanced Color Controls - WindowsPaper Source Options - WindowsUsing Layout Manager - Windows Only Parent topic: Printing with Windows Related tasks Printing Your Document or Photo - Windows Paper Configuration Options - Windows Select any of the available Paper Configuration options to fine-tune th...
ICM Automatically adjusts colors based on the printer’s ICC profile and the selected Media Type setting, using the Image Color Matching system. Click the Advanced button to choose the input profile and other settings. Note: In most cases, you get better results by applying color management in your a...
Roll Paper Selects roll paper loaded in the optional roll paper unit for photos or panoramics up to 27 inches (68.6cm) long. Click Roll Paper Option and select Print Page Frame to print a cutting guideline around each photo. Roll Paper (Banner) Selects roll paper loaded in the optional roll paper un...
Using Layout Manager - Windows Only Layout Manager lets you create a poster or display by dragging multiple pieces of print data created indifferent applications onto one sheet of paper for printing. 87
You can also place the same print data multiple times as shown here. 88
Selecting Print Layout Options - Windows You can select a variety of sizing and layout options for your document or photo on the Page Layout tab. • To change the orientation of your printed document or photo, select the Portrait or Landscape checkbox. • To rotate or flip the printed image, select th...
N-up Prints 2 ( 2-up ) or 4 ( 4-up ) pages on one sheet of paper. Poster Prints one image on multiple sheets of paper to create a large poster with or without borders. Click the Settings button to select the layout and guideline options. Parent topic: Selecting Print Layout Options - Windows Double-...
You see a window like this: 4. Select any of the following options, as necessary: • Nozzle Check to print a nozzle check pattern to check whether the print head nozzles are clogged. • Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Print Head Alignment to ali...
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Checking Print Status - Windows Parent topic: Printing with Windows 98
Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to controlprinting and check ink cartridge status. • To cancel printing, click Cancel . • To see print jobs waiting to print, click Print Queue . Parent topic: Printing Your Doc...
• To import a group of settings, click Save/Del , click Import , select the file you want to use, and click Open . Then use the settings to print. Parent topic: Saving, Sharing, and Customizing the Printer Settings Related tasks Selecting Basic Print Settings - WindowsPrinting Your Document or Photo...
You see this window: 3. Select the item you want to edit. 4. Order or group items in the List box. • To move and reorder items, drag and drop them in the list. • To add a new group (folder), click Add Group . • To delete a group (folder), select the group and click Delete Group . 103
• To hide a group, drag and drop it to Not Display . Note: If you delete a group, the group folder is deleted but the items within the folder remain. 5. Click Save . Parent topic: Saving, Sharing, and Customizing the Printer Settings Selecting Default Print Settings - Windows When you change your pr...
Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens. 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings . You see the printer settings window. 3. Click the Utilit...
4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Printing with Windows Changing Automatic Update Options Your printer softwar...
Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Select...
3. Select your product as the Printer setting. 4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the print window. 109
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for th...
Note: In certain programs, you may need to select Advanced before you can select Print Settings . For more information about print settings, click the ? button. You see these settings: 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name...
Mirror Image Flips the printed image left to right. Parent topic: Selecting Basic Print Settings - OS X Selecting Roll Paper Settings - OS X To print on roll paper, you select the roll paper size and roll paper options from the Printer Settingsmenu. 1. Select Manage Custom Sizes as the Paper Size se...
You see this window: Note: Some settings may not be available, depending on the Roll Paper option you selected for your Paper Size. 9. Select the following settings as necessary: • Click Auto Rotate and select the roll paper width to fit the images to the paper. • Click Print page frame to print a c...
Selecting Paper Configuration Settings - OS X If you are using non-Epson media and need to fine-tune its print quality, select Advanced Media Control from the pop-up menu. Select the available options as necessary. Advanced Media Control Options - OS X Parent topic: Printing with OS X Advanced Media...
Paper Feed Adjustment Modifies the speed of the paper feeding to compensate for banding in the direction of the print head. Paper Thickness Lets you select the thickness of your paper or media. Platen Gap Adjusts the distance from the paper to the print head. (Use a wider setting if you are seeing e...
Managing Color - OS X You can adjust the Color Matching settings to fine-tune the colors in your printout, or turn off colormanagement in your printer software. 1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. Color Matching Options - OS X Pa...
Sizing Printed Images - OS X You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, select the Collate pages checkbox. • To print only selected pages in a multi-page document, sel...
You see a screen like this: 4. Select any of the available printing options. 5. Click OK . Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options tab. Warning Notifications Lets you choose whether or not to receive w...
Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - OS X Parent topic: Printing with OS X Checking Print Status - OS X During printing, you can view the progress of your prin...
Replacing Ink Cartridges When an ink cartridge is expended, you need to replace it. You may also need to replace a cartridge that is more than six months old, or if your printouts do not looktheir best, even after cleaning and aligning the print head. Note: Please dispose of your used Epson branded ...
Parent topic: Check Cartridge Status Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with Windows A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status atany time using a utility on your Windows computer. 1. To check yo...
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select Monitoring Preferences . You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers check...
Related tasks Removing and Installing Ink Cartridges Checking Cartridge Status with OS X You can check your cartridge status using a utility on your Mac. 1. In the Apple menu or the Dock, select System Preferences . Select Print & Fax , Print & Scan , or Printers & Scanners , select your...
3. Do the following as necessary: • To update the ink cartridge status, click Update . • Replace or reinstall any ink cartridge indicated on the screen. Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monit...
Ink color Part number Vivid Magenta T8503 Yellow T8504 Light Cyan T8505 Vivid Light Magenta T8506 Light Black T8507 Matte Black T8508 Light Light Black T8509 Maintenance box part number: T582000 Parent topic: Purchase Epson Ink Cartridges Removing and Installing Ink Cartridges Make sure you have you...
7. Pull out the ink cartridge. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water. If ink gets into your mouth, ...
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in the same environment as the printer. The valve in the ink supply port is designed to containany excess ink, but do not touch the ink supply port or surrounding area. Always store ink...
Switch Black Ink Type Your product comes with Matte Black and Photo Black ink cartridges. Although both cartridges must beinstalled for your product to work, it can print using only one type of black ink at a time. Your product switches the black ink type automatically, depending on the type of medi...
• Epson Cold Press Bright • Epson Cold Press Natural Photo Black Ink Media Types • Epson Photo Paper Glossy • Epson Premium Photo Paper Glossy • Epson Ultra Premium Photo Paper Glossy • Epson Premium Photo Paper Semi-gloss • Epson Ultra Premium Photo Paper Luster • Epson Exhibition Canvas Gloss • Ep...
Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Print Head MaintenancePrint Head AlignmentCleaning the Paper Guide Print Head Mai...
You see a window like this: 4. Click Print . 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 143
6. If there are no gaps, click Finish . If there are gaps or the pattern is faint, clean the print head. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours. Thentry cleaning the print head again. If quality still does not improve, one of the ink cartr...
6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning • If there are no gaps, click Finish . • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print h...
Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select Maintenance . 4. Press the down arrow and select Head Alignment . 5. Load a ...
Related tasks Loading Paper in the Sheet Feeder Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows computer or Mac. 1. Load a few sheets of plain paper in the sheet feeder. 2. Do one of the following: • Windows: Access the Windows Desktop an...
6. When you are done, click Finish . Parent topic: Print Head Alignment Related tasks Loading Paper in the Sheet Feeder Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. 1. Load several sheets of plain paper (or a clean...
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your ProductTransporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, benzene...
Transporting Your Product If you need to store your product or transport it a long distance, prepare it for transportation as describedhere. Caution: During transportation and storage, follow these guidelines: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise i...
Solving Problems Check these sections for solutions to problems you may have using your product. Checking for Software UpdatesProduct Status MessagesRunning a Product CheckResetting Control Panel DefaultsSolving Setup ProblemsSolving Network ProblemsSolving Paper ProblemsSolving Problems Printing fr...
Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. LCD screen message Condition/solution Check if paper is jammed. See Paper may be jammed in the ...
covered under the standard warranty. If the product is out of warranty, the pads can be replaced by anyEpson authorized service provider. The waste ink pads are not a user-replaceable part. Parent topic: Solving Problems Related references Paper Jam Problems in the Sheet FeederPaper Jam Problems in ...
You see this screen: 5. Select Maintenance . 6. Select Print Head Nozzle Check . 7. Select Print . The nozzle pattern prints. 8. Do one of the following, depending on the results of the product check: • If the page prints and the nozzle check pattern is complete, the product is operating properly. A...
Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factorydefaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2. Press the setup button. You see this screen: 3. Select ...
Noise After Ink InstallationSoftware Installation Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The first time you install ink cartridges, the product must charge its print head. Wait until charg...
Related references Windows System RequirementsOS X System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible fo...
obtain your product's MAC address, print a network status sheet. Then follow the instructions in yourrouter or access point documentation to add the address to the list. • If your router or access point does not broadcast its network name (SSID), follow the instructions that came with your product t...
Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet. • If you have replaced yo...
Related topics Wi-Fi or Wired Networking Cannot Print Over a Network If you cannot print over a network, try these solutions: • Make sure that your product is turned on. • Make sure you install your product's network software as described in your product documentation. • Print a network status sheet...
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. See your router documentation for instructions. • If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear on the LCD, make sure your product software was i...
Paper Jam Problems in the Sheet Feeder If paper has jammed in the sheet feeder, try this solution: 1. Carefully remove any paper jammed in the sheet feeder or the front output area. 170
2. Open the printer cover and slowly pull any jammed paper out of the product. 3. Close the printer cover and select Resume . 4. If an error is still displayed, turn off the product, then turn it back on. 5. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Pape...
2. Carefully remove the jammed paper from the front or back as shown (whichever is easier). 3. Open the printer cover and slowly pull any jammed paper out of the product. 4. Close the printer cover and select Resume . 5. If an error is still displayed, turn off the product, then turn it back on. 6. ...
Related references Paper Jam Problems in the Sheet FeederPaper Jam Problems - Thick MediaPaper Jam Problems - Roll Paper Paper Jam Problems - Thick Media If posterboard or other thick media has jammed inside the product, try these solutions: 1. Cancel the print job from your computer, if necessary. ...
4. Close the printer cover and select Resume . 5. If an error is still displayed, turn off the product, then turn it back on. 6. If you are unable to remove the paper, contact Epson for support. Parent topic: Solving Paper Problems Related references Paper Jam Problems in the Sheet FeederPaper Jam P...
3. Carefully remove the jammed paper from the front or back as shown (whichever is easier). 4. Open the printer cover and slowly pull any jammed paper out of the product. 5. Close the printer cover and select Resume . 6. If an error is still displayed, turn off the product, then turn it back on. 7. ...
Related references Paper Jam Problems in the Sheet FeederPaper Jam Problems in the Front Manual Feed TrayPaper Jam Problems - Thick Media Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you may have set the wrong paper ...
Error After Cartridge ReplacementPrinting is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • Make sure the interface...
Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that doesnot work, try this solution: 1. Do one of the following: • Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and ...
• Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for ...
Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Inverted ImageToo Many Copies PrintBlank Pages PrintIncorrect Margins on PrintoutBorder Appears on Borderless PrintsIncorrect Characters PrintIncorrect...
Selecting Additional Settings - WindowsSelecting Basic Print Settings - OS X Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you ar...
Related topics Loading Media Border Appears on Borderless Prints If you see a border on borderless prints, try these solutions: • Make sure you are printing on a compatible borderless paper type and size. Note: For custom paper sizes, make sure you select a supported borderless page width. • Windows...
Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. • Make sure you selected the correct paper size on the control pa...
Related topics Loading Media Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on yourcomputer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See...
Related references Paper or Media Type Settings - Product SoftwarePaper or Media Type Settings - Control Panel Related tasks Selecting Print Layout Options - WindowsSelecting Additional Settings - WindowsSelecting Basic Print Settings - OS XRemoving and Installing Ink Cartridges Related topics Loadi...
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. Parent topic: Solving Print Quality Problems Related concepts Print Head CleaningPrint Head Alignment Related references Double-sid...
Related concepts Print Head Nozzle CheckPrint Head CleaningPrint Head Alignment Related references Paper or Media Type Settings - Product SoftwarePaper or Media Type Settings - Control Panel Related tasks Selecting Basic Print Settings - WindowsSelecting Basic Print Settings - OS XCleaning the Paper...
Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowestpossible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: S...
• Windows (other versions) : Click or Start , and select All Programs or Programs . Select Epson , select your product, then click EPSON Printer Software Uninstall . Note: If you see a User Account Control window, click Yes or Continue . In the next window, select your product, if necessary, and cli...
Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for solutions to common problems. You can download drivers and documentation, get ...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Windows System RequirementsOS X System RequirementsP...
• OS X 10.9.x • OS X 10.8.x • OS X 10.7.x Note: Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) for the latest in compatibility and drivers for your product. Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular b...
Cut sheets - thick paper Size A4 (8.3 × 11.7 inches [210 × 297 mm]) A3 (11.7 × 16.5 inches [297 × 420 mm]) 13 × 19 inches (330 × 483 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 11 × 17 inches (279 × 432 mm) 17 × 22 inches (432 × 559 mm) Capacity 1 sheet Thickne...
Cut sheets - normal printing 1 Top and side margins: 0.12 inch (3 mm) minimum 2 Top/reduced print quality area: 1.30 inches (33 mm) minimum 3 Bottom/reduced print quality area: 1.49 inches (38 mm) minimum Note: Poster board margins are 0.79 inch (20 mm) for sizes smaller than 13 × 19 inches (330 × 4...
Cut sheets - borderless printing 1 Side/reduced print quality area: 0.12 inch (3 mm) minimum 2 Top/reduced print quality area: 1.42 inches (36 mm) minimum 3 Bottom/reduced print quality area: 1.61 inches (41 mm) minimum Note: You cannot print borderless on poster board. 196
Roll paper - normal printing 1 Side margins: 0.12 inch (3 mm) minimum 2 Top margin: 1.97 inches (50 mm) minimum 3 Bottom margin: 0.75 inch (19 mm) minimum 197
Roll paper - borderless printing 1 Top margin: 1.97 inches (50 mm) minimum 2 Bottom margin: 0.75 inch (19 mm) minimum Note: For continuous printing on roll paper, there is no margin between printed images (normal and borderless printing). Parent topic: Technical Specifications Ink Cartridge Specific...
Color Black cartridge: Photo Black, Matte Black, Light Black, and LightLight Black inks Color cartridge: Yellow, Cyan, Light Cyan, Vivid Magenta, and VividLight Magenta inks Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package hasexpired Temperature Storage...
Electrical Specifications Power supply rating 100 to 120 V 220 to 240 V Input voltage range 100 to 120 V model: 90 to 132 V 220 to 240 V model: 198 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5/60.5 Hz Rated current 100 to 120 V model: 0.6 A 220 to 240 V model: 0.3 A Power consu...
Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Storage before unpacking: –4 to 140 °F (–20 to 60 °C) Within 120 hours at 140 °F (60 °C); within a month at 104 °F (40 °C) Storage after unpacking: –4 to 104 °F (–20 to 40 °C) Within a month at 104 °F (40 °C) Humidity Oper...
Ethernet Ethernet 100BASE-TX/10 Base T standard Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B [CAN ICES-3(B)/NMB-3(B)] This e...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Important Safety InstructionsFCC Compliance StatementTrademarksCopyright ...
• When storing or transporting the printer, do not tilt it, stand it on its side, or turn it upside down; otherwise ink may leak from the cartridges. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children and do not drink the ...
LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers. • If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash them thoroughly with soap and water. If the liquid crystal solution get...
WARNING The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCCCertification or Declaration of this device and may cause interference levels which exceed the limitsestablished by the FCC for this equipment. It is the responsibility of the user to obtain a...
Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, ortransmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,without the prior written permission of Seiko Epson Corporation. The information...
Parent topic: Copyright Notice Copyright Attribution © 2015 Epson America, Inc. 6/15 CPD-43251 Parent topic: Copyright Notice 209
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