Epson LQ-300+- Manuals

Getting to Know Your Printer 9 ❏ Unplug the printer and refer servicing to qualified personnel under the following conditions: ❏ Adjust only those controls that are covered by the operating instructions. ❏ If you plan to use the printer in Germany, observe the following: To provide adequate short-ci...

10 Getting to Know Your Printer E NERGY S TAR ® C ompliance As an E NERGY S TAR ® partner, EPSON has determined that this product meets the E NERGY S TAR ® guidelines for energy efficiency. The International E NERGY S TAR ® Office Equipment Program is a voluntary partnership with the computer and of...

Getting to Know Your Printer 11 Safety information w Warning: This appliance must be earthed. Refer to the rating plate for voltage and check that the appliance voltage corresponds to the supply voltage. Important: The wires in the mains lead fitted to this appliance are coloured in accordance to th...

Using the Printer 13 Chapter 1 Using the Printer Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Control Panel Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . 12Selecting a built-in font . . . . . . . . . . . . . . . . . . . . . . . ....

14 Using the Printer Control Panel Buttons and Lights Tear Off (Font) button* Advances continuous paper to the tear-off position. Feeds continuous paper backward from the tear-off position to the top-of-form position. *Font select In the Micro Adjust mode, you can select the font to use for printing...

Using the Printer 15 Selecting a built-in font Follow these steps to select a built-in font using the buttons on the printer’s control panel: 1. Make sure that the printer is not printing. If it is, wait until printing is complete. 2. Hold down the Pause button for three seconds to enter the Micro A...

16 Using the Printer About Your Printer’s Default Settings The default settings control many printer functions. While you can often set these functions through your software or printer driver, you may sometimes need to change a default setting from the printer’s control panel using the Default Setti...

Using the Printer 23 Changing default settings Follow these steps to enter the Default Setting mode and change the printer’s default settings: Note: ❏ To print the language selection instructions and the Default Setting mode instructions, you need five or six sheets of A4 or Letter size single-sheet...

25 Printing on Continuous Paper Your printer can handle continuous paper from 101.6 mm (4.0 inches) to 254.0 mm (10.0 inches) wide. Depending on where you position the tractor, you can use it as a pull tractor or a push tractor. The following guidelines can help you decide where to position the trac...

28 c Caution:Use the paper-feed knob on the right side of the printer only to clear paper jams and only when the printer is turned off. Otherwise, you may damage the printer or cause it to lose the top-of-form position. 5. To separate the incoming paper from the printed paper, attach the paper guide...

29 7. Make sure the printer cover is closed. Press the LF/FF button to feed the paper to the loading position. When the printer receives data, it begins printing automatically. 8. After you finish printing, follow the steps in the next section to tear off your printed document. If the first printed ...

31 c Caution:Always tear off your printed document before you press the Load/Eject button. Reverse feeding several pages at a time may cause a paper jam. Switching back to single sheets To switch to single sheets, press the Load/Eject button; the printer feeds the paper backwards into the standby po...

38 First mark a point 2.5 mm (0.1 inch) above the paper’s perforation; then position the paper so that the mark is even with the top edge of the plastic ribbon cover. This gives you an 8.5 mm (0.33 inch) margin on the next page, meaning the printer starts printing 8.5 mm (0.33 inch) below the perfor...

39 c Caution:Never use the tear-off feature (as described below) to feed continuous paper with labels backwards; they may come off their backing sheet and jam the printer. Using the Tear Off button After the printer finishes printing your document, check that the Tear Off (Font) lights are not flash...

41 5. After you set the tear-off position, press the Pause button to exit the Micro Adjust mode. 6. Tear off the printed pages. When you resume printing, the printer automatically feeds the paper back to the top-of-form position and begins printing. Printing on Single Sheets You can load single-shee...

43 3. Slide a sheet of paper down firmly between the edge guides until it meets resistance. For normal use, turn on the printer without pressing any other buttons. When the printer receives data, it begins to print. c Caution:Use the paper-feed knob on the right side of the printer only to clear pap...

44 c Caution:When printing on multipart forms, thicker-than-normal paper, labels, or envelopes, make sure your application software settings keep the printing entirely within the printable area. Printing past the edge of these papers can damage the print head. Adjusting the paper-thickness lever Bef...

45 3. Close the printer cover. Multipart forms You can use continuous or single-sheet carbonless multipart forms of up to five parts (one original plus four copies). Before you print on the forms, set the paper thickness lever as described in the previous section. The following tips will help you ge...

46 Labels You must use the tractor as a pull tractor and load paper from the bottom paper slot to print on labels. Before you print on labels, set the paper thickness lever as described in “Adjusting the paper-thickness lever” on page 44. Keep the following tips in mind: ❏ Choose labels mounted on a...

47 Envelopes You can feed envelopes individually using the paper guide. Keep the following tips in mind: ❏ Before loading an envelope, set the paper thickness lever to the proper position. See “Adjusting the paper-thickness lever” on page 44. ❏ To load an envelope, follow the steps in “Loading singl...

49 Installing and Using Options Cut-sheet feeder The optional single-bin cut-sheet feeder (C80637 ✽ ) handles up to 50 sheets of standard bond paper (82 g/m² or 22 lb) without reloading. Follow these steps to install the cut-sheet feeder: 1. Make sure the printer is turned off. Remove the paper guid...

50 4. Hold the cut-sheet feeder in both hands and press on the latch levers. Fit the notches in the cut-sheet feeder over the mounting posts on the printer. Releasing the latch levers locks the cut-sheet feeder in place. latch lever

53 13. Slide the left edge guide to the center until it stops at the guide mark. Then slide the right edge guide to fit the size of paper you will use. Note: ❏ To remove the paper guide from the cut-sheet feeder, press both release tabs and pull out the paper guide. ❏ Make sure the paper guide cover...

55 Roll paper holder The optional roll paper holder (#8310) allows you to use your printer with 8.5-inch roll paper like that used with telex machines. This option is not available in all countries. Follow these steps to install and use the roll paper holder: 1. Turn off the printer and remove the p...

57 Color upgrade kit The optional color upgrade kit (C83211 ✽ ) includes a color ribbon cartridge and a motor unit. Follow these steps to install the kit: 1. Turn off the printer and remove the printer cover and paper tension unit. Slide the connector cover on the printer and pull it out as shown be...

60 If the top or bottom edge of the characters in the self test are a different color from the rest, adjust the ribbon angle. Check the characters printed in red. If the top edge is blue, move the color ribbon adjustment lever forwards. If the bottom edge is yellow, move the lever backwards. Then pr...

61 Replacing the Ribbon Cartridge Genuine EPSON ribbon cartridge When printing becomes faint, you need to replace the ribbon cartridge. Genuine EPSON ribbon cartridges are designed and manufactured to work properly with your EPSON printer. They ensure proper operation and long life of the print head...

Using the Printer Software 65 Chapter 2 Using the Printer Software Using the Printer Driver with Windows Me, 98, and 95 . . . . . . . . 63 Accessing the printer driver from Windows applications . . 63Accessing the printer driver from the Start menu . . . . . . . . . 65Changing the printer driver set...

66 Using the Printer Software Using the Printer Driver with Windows Me, 98, and 95 You can access the printer driver from your Windows applications or from the Start menu. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using...

68 Using the Printer Software 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 68 below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start m...

Using the Printer Software 69 Using the Printer Driver with Windows 3.1 You can access the printer driver from your Windows applications or from the Control Panel. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. See “A...

70 Using the Printer Software 1. Select Print Setup or Print from the File menu of your application software. The Print or Print Setup dialog box appears. See “Changing the printer driver settings” on page 71 for detailed information about the settings in this dialog box. 2. Make sure that your prin...

Using the Printer Software 71 3. Make sure your printer is highlighted, then click Setup . The Print Setup dialog box appears. To access more settings, you may need to click Options . See the next section to change the settings. Changing the printer driver settings You can change printer driver sett...

72 Using the Printer Software Note:While many Windows applications override the settings made with the printer driver, some do not, so you must verify that the printer driver settings match your requirements. Accessing the printer driver from Windows applications Follow these steps to access the pri...

74 Using the Printer Software 3. To view a menu, click the corresponding tab at the top of the window. See “Changing the printer driver settings” on page 75 below to change the settings. Accessing the printer driver from the Start menu Follow these steps to access the printer driver from the Start m...

76 Using the Printer Software Using the Printer Driver with Windows NT 3.5x You can access the printer driver from your Windows applications or from the Control Panel. When you access the printer driver from a Windows application, any settings you make apply only to the application you are using. Se...

Using the Printer Software 79 4. Click Options to open the Advanced Document Properties dialog box, which contains the Graphics Resolution, Color, and Optimizations printer driver settings. See “Changing the printer driver settings” on page 79 below to change the settings. Changing the printer drive...

Using the Printer Software 81 About the EPSON Status Monitor 3 Utility The EPSON Status Monitor 3 utility that comes with your printer is available for Windows Me, 98, 95, 2000 or NT 4.0. It allows you to monitor your printer’s status, alerts you when printer errors occur, and provides troubleshooti...

82 Using the Printer Software Setting up EPSON Status Monitor 3 Follow these steps to setup EPSON Status Monitor 3: 1. Open the Utility menu as described in “Using the Printer Driver with Windows Me, 98, and 95” on page 66 or “Using the Printer Driver with Windows 2000 and NT 4.0” on page 71. 2. Cli...

Using the Printer Software 83 Note:Click the Default button to revert all items to the default settings. Accessing EPSON Status Monitor 3 To access the EPSON Status Monitor 3 utility: ❏ Double-click the printer-shaped shortcut icon on the taskbar. To add a shortcut icon to the taskbar, go to the Uti...

84 Using the Printer Software Using the EPSON Remote! Utility The EPSON Remote! utility allows you to easily change the printer’s default settings from your computer’s DOS prompt. Installing EPSON Remote! Follow these steps to install the EPSON Remote! utility: 1. Insert the printer software CD-ROM ...

Troubleshooting 85 Chapter 3 Troubleshooting Using the Error Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . ...

86 Troubleshooting Using the Error Indicators You can identify many common printer problems using the lights on the control panel. If your printer stops working and one or more control panel lights are on or flashing or the printer beeps, use the following table to diagnose and fix the problem. If y...

88 Troubleshooting Problems and Solutions Most problems you may encounter while operating your printer have simple solutions. You can check the operation of your printer using the self test. See “Printing a Self Test” on page 101. If the self test works properly the problem probably lies in the comp...

Troubleshooting 89 Power Supply Power is not being supplied Printing The printer does not print The lights on the control panel do not go on. Cause What to do The power cord may be unplugged. Check that the power cord is properly plugged into the electrical outlet. The outlet may not be operating. I...

90 Troubleshooting The software may not be installed properly. Check that the software is installed properly for your printer, as described in your Setup Guide. Check the software’s printer settings. The interface cable may not match the specifications of the printer or computer. Check both ends of ...

92 Troubleshooting The print is faint or uneven Dots are missing in printed characters or graphics Printed characters are not what you expected Printed characters have parts missing at the bottom. Cause What to do The ribbon cartridge may not be installed properly. See “Replacing the Ribbon Cartridg...

Troubleshooting 93 The software may not be properly configured. Check that the software is correctly configured for your printer. For instructions, see Chapter 2, “Using the Printer Software.” The font selected on the control panel does not print. Cause What to do Your software may be overriding you...

94 Troubleshooting The print position is not what you expected Paper Handling Single sheets do not feed properly Printing starts too high or too low on the page, or the bottom part of one page is printed at the top of the next page. Cause What to do Your application software settings may be incorrec...

Troubleshooting 95 Cause What to do Continuous paper may be left in the printer. Remove the continuous paper. Set the paper-release lever to the single-sheet position. Insert a new sheet. The paper on the paper guide is positioned too far to the left or right far the printer to detect that it is the...

96 Troubleshooting Continuous paper does not feed properly The tractor does not feed the paper. Cause What to do The paper-release lever may be in the wrong position. Check that the paper-release lever is pulled forward to the continuous-paper position. If not, turn off the printer, move the lever, ...

Troubleshooting 97 When you use side-crimped multipart forms, the copies may not align with the original. Raise the paper guide to keep the printing position accurate. The paper does not eject properly. Cause What to do The page may be too long. Tear off the fresh supply of paper and eject the page ...

98 Troubleshooting Options When you use the cut-sheet feeder, the paper does not feed properly The paper does not feed. Cause What to do The cut-sheet feeder may be incorrectly installed on the printer. Reinstall it as described under “Cut-sheet feeder” on page 49. The paper-release lever may be in ...

Troubleshooting 99 The paper feed is crooked. Cause What to do The paper may be old or creased. Use only new, clean sheets of paper. There may be too much paper in the stacker. Remove some sheets. The right and left paper guides are too far apart. Position the paper guides to match the width of your...

100 Troubleshooting Switching between the cut-sheet feeder and the push tractor does not work properly Using the pull tractor with the push tractor, continuous paper does not feed properly With the color upgrade kit installed, the printer does not operate properly The desired paper type does not loa...

Troubleshooting 101 Printing a Self Test Running the printer’s self test helps you determine whether the printer or the computer is causing the problem: ❏ If the self test results are satisfactory, the printer is working properly and the problem is probably caused by your printer driver settings, ap...

Appendix 103 Appendix Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Cleaning the Printer To keep your printer operating at its best, you should clea...

104 Appendix c Caution:Never use alcohols or thinners to clean the printer; these chemicals can damage the printer components as well as the case. ❏ Be careful not to get water onto the printer mechanism or electronic components. ❏ Do not use a hard or abrasive brush. ❏ Do not spray the inside of th...

Appendix 105 5. Make sure that the print head is not hot. Then remove the ribbon cartridge as described in “Replacing the Ribbon Cartridge” on page 61. 6. Make sure the tractor that comes with your printer is installed in the push position. 7. Repack the printer, ribbon cartridge, paper guide, and p...

107 Printer Parts printer cover control panel paper guide paper-release lever paper supports paper guide cover knob edge guides tractor ribbon cartridge parallel interface paper tension unit paper thickness lever power switch power cord serial interface

109 Printer Specifications Mechanical Printing method: 24-pin impact dot matrix Printing speed: High speed draft 300 cps at 10 cpi Draft 225 cps at 10 cpi 270 cps at 12 cpi337 cps at 15 cpi Draft condensed 191 cps at 17 cpi225 cps at 20 cpi LQ 75 cps at 10 cpi90 cps at 12 cpi112 cps at 15 cpi LQ con...

111 Ribbon: Black ribbon cartridge (#7753)Color ribbon cartridge (S015077)Black film ribbon cartridge (#7768) Black ribbon lifeColor ribbon lifeblackcyanmagentayellowFilm ribbon life 2 million characters 1 million characters0.7 million characters0.7 million characters0.5 million characters0.2 millio...

112 Electronic Interfaces: One standard bidirectional, 8-bit, parallel interface with IEEE-1284 nibble mode support and One EIA-232D serial interface Buffer: 32KB Built-in fonts: Bitmap fonts EPSON Draft 10, 12, 15 cpiEPSON Roman 10, 12, 15 cpi, proportionalEPSON Sans Serif 10, 12, 15 cpi, proportio...

117 Roll paper: rear entry with optional roll paper holder Printable area Single sheets and envelopes: Width 216 ± 3 mm (8.5 ± 0.12 inches) Thickness 0.07 to 0.09 mm (0.0028 to 0.0035 inch) Weight 52 to 82 g/m² (14 to 22 lb) A The minimum top margin is 4.2 mm (0.17 inch). B The minimum left and righ...

120 Paper alignment Printing starts at “0” on the scale. The unprintable area is to the left of the “0.” Standards and approvals European model: Australian model: Low Voltage Directive 73/23/EEC EN 60950 EMC Directive 89/336/EEC EN 55022 Class BEN 55024EN 61000-3-2EN 61000-3-3 EMC AS/NZS 3548 Class ...

121 Command Lists Your printer supports the EPSON ESC/P2 control codes and IBM 2390 Plus emulation control codes listed below. EPSON ESC/P2 control codes Selecting an EPSON ESC/P2 printer in your software allows you to use advanced fonts and graphics. General operation: ESC @, ESC U, ESC EM Paper fe...

122 IBM 2390 Plus emulation control codes This printer emulates the IBM Proprinter using the commands below. For detailed information, see the IBM 2390 Plus reference manual. ESC Space, ESC c, ESC (U Character handling: ESC t, ESC (t, ESC R, ESC %, ESC &, ESC :, ESC 6, ESC 7, ESC (^ Bit image: E...

125 Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the d...

126 For users in North America If you purchased your printer in the United States or Canada, EPSON provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed in the following table: To speak directly to a technical support representat...

128 Support Via Telephone Pre-Sales Enquiries, Literature Requests and Nearest Dealer For users in the Middle East Some of these services may be available in English only. http://www.epson.com Select your country from our Internet home page for a full list of support and warranty services including:...

129 ❏ Chat directly with a support technician on-line ❏ Email Technical Support Technical Support Via Email and Telephone Pre-Sales Enquiries, Literature Requests and Nearest Dealer Select your country from our Internet home page athttp://www.epson.com. For users in Scandinavia Some of these service...

130 ❏ Email Technical Support Support Via Telephone Pre-Sales Enquiries Literature Requests and Nearest Dealer For users in South Africa Some of these services may be available in English only. Denmark 80 88 11 27 Finland 0800 523 010 Norway 800 11 828 Sweden 08 445 12 58 Denmark Home Page: http://w...

131 http://www.epson.co.za Visit our Internet home page for a full list of support and warranty services including: ❏ Register your product on-line ❏ Free access to the latest EPSON software drivers ❏ Easy access to frequently asked questions ❏ Interactive web based support tool to help you quickly ...

133 We encourage you to have all the relevant information on hand when you ring. The more information you prepare, the faster we can help solve the problem. This information includes your EPSON product documentation, type of computer, operating system, application programs, and any information you f...

134 Epson Hotline (Phone: (66)2-670-0333) Our Hotline team can help you with the following over the phone: ❏ Sales enquiries and product information ❏ Product usage questions or problem ❏ Enquiries on repair service and warranty For users in Indonesia Contacts for information, support, and services ...

135 EPSON Support Center For users in Hong Kong To obtain technical support as well as other after-sales services, users are welcome to contact EPSON Hong Kong Limited. Internet Home Page EPSON Hong Kong has established a local home page in both Chinese and English on the Internet to provide users w...

136 ❏ Latest versions of EPSON product drivers Users can access our World Wide Web home page at: http://www.epson.com.hk Electronic Bulletin Board System An electronic bulletin board system (BBS) is also available to obtain product information and the latest versions of product drivers. You can log ...

137 Epson Trading (M) SDN. BHD Head Office. Epson Helpdesk ❏ Sales enquiries and product information (Infoline) ❏ Enquiries on repair services & warranty, product usage and technical support (Techline) For users in India Contacts for information, support, and services are: World Wide Web (http:/...

139 For users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the EPSON Philippines Corporation at the telephone and fax numbers and e-mail address below: World Wide Web (http://www.epson.com.ph) Information on product specifications...

141 Numerics 0 slash, 20 A Adjusting paper-thickness lever, 44 to 45tear-off position, 38 to 41top-of-form position, 36 to 38 Aligning vertical lines, 101Auto CR (carriage return), 22Auto I/F (interface) wait time, 20Auto line feed, 19Auto tear-off, 19 B Baud rate, 20Bidirectional (Bi-d) printing. S...