Page 3 - TM-H5000II User’s Manual; EMC and Safety Standards Applied; WARNING; CE Marking; Safety Precautions
TM-H5000II User’s Manual 3 English All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporat...
Page 4 - Caution Labels; The thermal head and print head are hot.
4 TM-H5000II User’s Manual English WARNING: Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a SEIKO EPSON service center for advice.Never attempt to repair this pr...
Page 5 - Unpacking; Paper Roll Control Panel
TM-H5000II User’s Manual 5 English Unpacking The following items are included with the standard specification printer. If any item is damaged, contact your dealer. ❏ Printer ❏ Power switch cover ❏ Ribbon cassette ❏ Paper roll ❏ Hexagonal lock screws (2 pcs) (only for the serial interface) Control Pa...
Page 6 - ERROR LED; Removing the Dampers; Reinstall the dampers before shipping.; Using the Power Switch Cover
6 TM-H5000II User’s Manual English ERROR LED Lights to indicate an error. RELEASE LED Lights to indicate that you can insert slip paper. SLIP LED Lights to indicate that the printer is in slip mode. Removing the Dampers The printer is protected for shipping by two transportation dampers that you mus...
Page 7 - Installing the Paper Roll
TM-H5000II User’s Manual 7 English CAUTION: Never turn the ribbon cassette’s feed knob in the opposite direction of the arrow marked on the cassette; otherwise the ribbon cassette may be damaged. 1. Turn the printer on, and open the front cover by pulling up the tab on the left side. 2. Be sure the ...
Page 8 - Inserting Slip Paper; Do not use wrinkled or curled paper.; Using the Optional MICR Reader
8 TM-H5000II User’s Manual English Inserting Slip Paper Note: Do not use wrinkled or curled paper. 1. When the SLIP LED flashes, insert slip paper, using the right edge of the slip paper inlet as a guide (see illustration 7 ). 2. When you insert the slip into the inlet as far as it will go, the sens...
Page 9 - Cleaning the Paper Roll Print Head; For the MICR head; Cleaning procedure; down the
TM-H5000II User’s Manual 9 English Cleaning the Paper Roll Print Head CAUTION: After printing, the print head can be very hot. Be careful not to touch it and to let it cool before you clean it. Do not damage the print head by touching it with your fingers or any hard object. Turn off the printer, op...
Page 10 - Troubleshooting; PAPER OUT; Removing Jammed Paper
10 TM-H5000II User’s Manual English Troubleshooting No lights on the control panel Check that power supply cables are plugged into the printer correctly, the power unit, and power outlet. The ERROR light is on, and nothing is printing If the PAPER OUT LED is on, paper is not inserted or is not inser...